Oracle E-Business Suite Reviews

I use the solution at an entry-level in my company because it's not fully implemented. I am an internal auditor in my company, so I have limited access here, and I just take care of the reporting views and displays. I have no rights to entry or other posting-related functions. I can just talk about the reporting experience associated with the tool.

I do internal audits in my company. On a daily basis, I have to extract many reports, like general ledgers, procurement-related registers, invoices reports, sales reports, receivable reports, and accounts receivable aging reports. During my review of the reports mentioned above, I found Oracle E-Business Suite very good. I have already used SAP Business One software. Compared to SAP Business One software, Oracle E-Business Suite's reporting is very wide and clear.

With the limited scope of the tool, I cannot enlist the product's overall advantages and disadvantages. Compared to SAP Business One, Oracle E-Business Suite is much better in terms of reporting views.

In Oracle E-Business Suite, there should be a proper document flow for each transaction. There should be some features in Oracle E-Business that are included in SAP Business One. I have used SAP Business One, and if we open a transaction, we can move to another related transaction through its map. In SAP Business One, each transaction has a map, but Oracle E-Business Suite does not offer such type of relationship maps or document flows for transactions.

The tool can have proper document flow for the mapping system in Oracle E-Business Suite to show each transaction. One should be able to link the transaction through the map.

I have been using Oracle E-Business Suite since 2024. I don't remember the version of the solution.

It is a very stable solution. Each report has a proper Oracle view and format and contains a lot of information. The tool's stability is very good.

I cannot speak about the overall growth of the product in my company since, based on my scope in the organization, I only deploy the product in all the departments. Based on my role, I can add value to our departments with the help of the tool.

More than 20 people use the tool. The tool has been implemented throughout my company.

The solution is deployed on an on-premises version of the tool.

I have no idea about the price.

One issue I faced while extracting reports may have been a networking issue. Sometimes, it takes some time to execute the reports.

If there are any changes we want to make in the tool, we can customize the reports as per our needs, which is a good option. The tool is flexible.

Our company has not yet implemented the AI automation system.

I have not faced any challenges in working with the product since I have already used SAP Business One.

Based on the needs and challenges of users, I can recommend the tool to them.

I have met so many of my colleagues from other organizations, and I have asked them to implement the Oracle E-Business Suite, as I found it to be working well for me.

I rate the tool a seven out of ten.

Our primary use case for Oracle E-Business Suite is finance, procurement, and property management in the retail sector.

It helps the finance team by facilitating financial processes and supports the procurement team through its batching capabilities.

Regarding the valuable features, the automation is inherent in all systems, including Oracle E-Business Suite. It helps in various business processes, depending on the company's behavior and requests.

In SAP, when customization or work is done in an instance, it can be automatically copied to the production instance. Such automation would be a very good future addition to Oracle.

I have been working with Oracle Database for almost ten years.

The stability of Oracle E-Business Suite is a ten out of ten.

The scalability of Oracle E-Business Suite is rated a nine out of ten.

Our support is through another company, and based on old experiences, I would rate it eight out of ten.

Positive

Before, my company used SAP, which I believe is better for manufacturing. However, for financial sectors, Oracle is the better choice.

The setup is not difficult for me due to my fifteen years of Oracle experience. I would rate the setup a nine.

We support through another company, so the implementation team was external, which I cannot comment on specifically.

The cost is expensive. It depends on the company contract, but generally, both Oracle and SAP have similar user costs at two thousand dollars.

In manufacturing, I would recommend SAP over Oracle, as SAP Suite is better for that sector, whereas Oracle is more suitable for financial sectors.

For new users, if it's in the financial sector, I recommend Oracle. However, for manufacturing, I would recommend exploring SAP.

I would rate it an eight out of ten.

We are using Oracle EBS for the health industry, focusing on supply chain, purchasing, and integration with Oracle FlexAccord GL and Gatch Management. It is integrated with Oracle EBS accounts receivable, particularly as a sub-billing module for our patients.

Oracle EBS has provided ease of use, robust integration, and reliable reporting functions such as General Ledger and FSG reporting. It has also automated certain processes creating efficiencies in accounting and reporting, benefiting the finance department.

The most valuable features of Oracle EBS are its ease of use, integration capabilities, and the General Ledger reporting, including the FSG reporting. These features make it helpful in fetching data and generating reports.

Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients. A more web-based user experience like Oracle Fusion would also be appreciated.

I have personally been working with Oracle EBS for about 11 years.

Oracle EBS sometimes requires service requests or optimizations which occur roughly every six months.

For the healthcare industry, Oracle EBS requires more work for integration, particularly in implementing healthcare-specific modules.

The technical support provided is reliable and responsive, especially when security levels demand their urgent attention.

Positive

Previously, an in-house developed software system was used with manual data imports and segregated modules.

The initial setup was tedious but manageable over time, and involved significant change management, which is a common industry challenge.

The deployment was handled by a small team, consisting of me and two other members as technical and functional staff.

Licensing costs were a significant consideration, and Oracle Analytics was deemed too expensive compared to Power BI, which we opted for due to Outlook 365 licensing.

In considering solutions, although acknowledged, Oracle Analytics was not chosen due to its cost compared to Power BI.

Being aware of the industry reluctance towards new technology adoption is crucial. Emphasis on the long-term benefits and operational enhancement is important to encourage this transition.

I'd rate the solution seven out of ten.

We are using Oracle ERP to run our financial services, including accounts receivable, general ledger, and payments, accounts payable. The solution is utilized to manage our financial services and back-office departments that are not related to the product or insurance.

Oracle ERP has provided stability and integration with banks and financial institutions, which has been beneficial for our operations.

The most valuable feature of Oracle ERP is the integration APIs that they offer. They allow us to integrate data efficiently and manage various processes and tasks.

An area for improvement is related to the flexibility of the processes in Oracle ERP. It is challenging to change processes within the system, which sometimes hampers our ability to quickly adapt to new requirements. Adding a BPM (Business Process Management) layer over the ERP could make it more flexible.

The solution has been in use since 2021 or 2022.

Oracle ERP has proven to be very stable and solid.

Oracle ERP is very scalable. It provides a high degree of scalability, which meets our needs effectively.

On a scale from 1 to 10, I would rate Oracle's technical support an 8. It is pretty solid.

Positive

The return on investment is enough. While it is not exceptional, it meets our stability and integration needs with banks and financial institutions.

Oracle ERP is very expensive. The licensing fees are particularly high, making it challenging to buy new licenses. We often seek internal solutions to avoid purchasing additional licenses due to their cost. I don't have specific details regarding consultant fees.

We use the tool for typical ERP use cases. 

Financials, which are essential to all ERPs, and manufacturing and sales models are among the most valuable features. The specific features implemented depend on the company's needs.

The tool integrates data across all transactions. 

Oracle E-Business Suite is hard and takes six months to one year to implement. 

I have been using the product for 20 years. 

Oracle Support operates 24/7 worldwide, but the quality of support can vary based on your specific needs and your chosen support plan. They provide documentation and a support line tailored to your support agreement.

Positive

Deployment requirements vary depending on the models. For the financials model, you typically need between 10 and 20 people for setup and implementation. Depending on the company's levels, this includes various functional areas, key users, and support personnel. 

For financial modules, there are about five people involved in the installation. If you include manufacturing and sales solutions, the team supporting it would require around ten people. Each module typically requires specialists to implement it.

Oracle E-Business Suite is cheaper than SAP. It is expensive. 

SAP and Oracle have the best ERPs. Many distribution and retail companies in Mexico use Oracle E-Business Suite. I rate the overall product an eight out of ten. 

I use the product for financial management, value chain, manufacturing, and human capital management.

The user experience in supply chain and operations management is excellent. The product is powerful in the supply chain, manufacturing, and financial domains. The system is powerful enough to absorb any business case we face during our implementation, regardless of the industry. Whether it is the public sector, retail, or FMCG, Oracle E-Business Suite can fit any business process.

It was very easy to integrate the product into our existing infrastructure. The analytics and reporting tools streamline our processes. We can implement the standard and emerging best practices to enhance decision-making. The tool has a lot of reports. We can develop custom reports easily. We can easily connect it with any data warehouse and use the analytics features. Right now, the product can handle any business case, even manufacturing. Discrete manufacturing and process manufacturing can be handled easily.

We find challenges in the manufacturing modules. The users feel that the product is not user-friendly. Continuous manufacturing is very complex. We must automate the whole manufacturing process cycle and connect multiple production lines. It is not an easy task in Oracle to implement such things. Other than that, the solution is excellent.

I have been using the solution for 20 years.

The technical support is excellent.

Positive

The deployment, implementation, and integration are very easy.

Oracle generally gives a lot of discounts. If we get discounts, the tool will not be costly. It will cost less than S/4HANA. The product might cost the same as Microsoft Dynamics. The cost is based on the discount that Oracle provides to us.

I use and implement the tool. I will recommend the product to others. You will see the benefits of the solution if you have the right partner. As an implementer or consultant, I rate the product a ten out of ten. However, since the user experience must be improved, I rate the solution a nine out of ten overall.

In my EBS experience, the finance tools stand out for their efficiency. Transitioning to Oracle E-Business Suite has been a game-changer. As someone with a background in user experience development, I quickly adapted to its user-friendly interface within days. The graphical dashboards and reports, previously requiring extensive technical effort in EBS, are now effortlessly presented in Oracle E-Business Suite. Its drag-and-drop features make data distribution a breeze. Overall, Oracle E-Business Suite's intuitive design and powerful insights make it a standout for cloud-based business operations.

The only thing that could be improved is the pricing. It is on the expensive side.

I have been working with Oracle E-Business Suite since 2012.

The stability of Oracle E-Business Suited depends on the partner handling the deployment. With the right deployment, issues are rare and mostly stem from hardware or database maintenance. I haven't encountered many bugs in the system itself, so it is generally quite stable. I would give it a nine out of ten for stability.

I would rate the scalability as an eight out of ten. We have approximately 240 clients using the solution.

I would rate Oracle technical support as a seven out of ten. They are generally helpful, but the key concern is their commitment to response time rather than resolution time. 

Neutral

At my previous company, we used both Oracle and SAP. While SAP is known for manufacturing, the decision to choose Oracle was driven by the superior financial capabilities, especially in EBS, and the robustness of Oracle, being a true cloud solution. Unlike SAP, Oracle's approach to the cloud is more native, offering a distinct advantage.

Deploying Oracle E-Business Suite, the cloud version, is straightforward - no need for complicated setups. Just choose a username and password, and you are ready. Configuration tasks like workflows and organization structures are handled by partners like Triad. Unlike traditional software, Oracle doesn't require deploying databases, making it hassle-free. The timeline for implementation varies. Simple processes may take three to four months following the Oracle Unified Method. However, more complex modules like manufacturing could extend to around six months. The duration also depends on client involvement, from gathering requirements to user acceptance testing. It is a collaborative effort with both the partner and the client. I am involved in troubleshooting and providing Managed Services and SNA. After a system goes live, clients often need ongoing support, especially if they lack a dedicated IT team. We step in as tier one or tier two support, offering what some call "day two services." It is a crucial part of our service portfolio and ensures comprehensive 360-degree support for our clients.

Oracle E-Business Suite brings time savings by minimizing manual work and provides enhanced visibility into processes and inventory. From a return on investment perspective, the benefits are substantial.

Oracle E-Business Suite is pricey, but it is worth the money. I would rate it as an eight out of ten in terms of costliness.

Overall, I would rate Oracle E-Business Suite as a nine out of ten.

We use the solution for our mainstream business. We use it for financial, procurement, and asset management.

Financial and asset management features are valuable.

The initial setup is complex.

I have been using the product for almost ten years.

The tool is stable.

Oracle provided us with one or two solutions. When we purchased the products, Oracle gave us scalable solutions. Almost 180 people are using the solution in our organization. The number of users will decrease after the upgrade process.

We raise service requests to Oracle.

The deployment took one and a half years. The solution is deployed on-premises. The deployment process has two phases. It took us nearly two years. We need at least ten people to deploy the product.

We contacted Deloitte to deploy the solution.

The product is worth the money.

We need to pay for the license annually. The solution is quite expensive.

We are not using the latest version of the solution. We are planning to change the product. We are researching ERPs from SAP, Oracle, and Microsoft. We decided to use Oracle ten years ago. We are more interested in Microsoft Dynamics because we use Microsoft products like Microsoft 365 and Teams.

Currently, we are upgrading the software. We contacted Oracle to upgrade the tool. I would recommend the solution to others, but we faced some issues. We couldn't upgrade to the latest version. We don't have the latest version of the database or application.

Overall, I rate the solution an eight out of ten.