We use E-Business Suite for managing finances.
IT Asset and Software Licensing Specialist at a consumer goods company with 10,001+ employees
It's an easy-to-use solution, but the system alerts could be better.
Pros and Cons
- "The interface is easy to use."
- "The system alerts could be improved."
What is our primary use case?
What is most valuable?
The interface is easy to use.
What needs improvement?
The system alerts could be improved.
For how long have I used the solution?
I've been using E-Business Suite for more than two years.
Buyer's Guide
Oracle E-Business Suite
January 2026
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What do I think about the stability of the solution?
E-Business Suite is stable.
What do I think about the scalability of the solution?
E-Business Suite is scalable. There are about 2,000 users on average.
How are customer service and support?
Oracle support is helpful.
What's my experience with pricing, setup cost, and licensing?
The cost of the license depends on the price you can negotiate with the vendor.
What other advice do I have?
I rate E-Business Suite about seven out of 10. My advice for future users is to ensure you get the correct license.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Manager, Database at a retailer with 10,001+ employees
Beneficial modules, continual updates, and scalable
Pros and Cons
- "The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
- "I would rate the support for Oracle E-Business Suite a four out of five."
What is our primary use case?
We use Oracle E-Business Suite for our financial modules in our business procurement projects. We are using the team models in our organization.
How has it helped my organization?
The use of the Oracle E-Business Suite has kept our organization healthy.
What is most valuable?
The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis.
Oracle is continuously evolving with new versions and updates, it is a mature solution.
For how long have I used the solution?
I have been using Oracle E-Business Suite for approximately 20 years.
What do I think about the stability of the solution?
Oracle E-Business Suite is a stable solution.
What do I think about the scalability of the solution?
The scalability of the Oracle E-Business Suite is good.
Oracle E-Business Suite is a very mature solution. I recommend it for any organization, medium to large scale organization, it would be the right choice.
How are customer service and support?
I would rate the support for Oracle E-Business Suite a four out of five.
What about the implementation team?
Oracle E-Business Suite requires maintenance.
What's my experience with pricing, setup cost, and licensing?
We have an annual license to use the Oracle E-Business Suite and we have an enterprise license.
What other advice do I have?
We are migrating to the cloud version of this solution in the days ahead.
I rate Oracle E-Business Suite a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle E-Business Suite
January 2026
Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Effective financial planning, good support, but lengthy implementation
Pros and Cons
- "Oracle E-Business Suite is easy to use, and we have enough resources out in the market."
- "The implementation took a long time but it was for many reasons. However, Oracle made sure that the solution and systems were up and running."
What is our primary use case?
Oracle E-Business Suite is being used in the manufacturing industry. The solution has been good in the planning that can help financial stability. It is a good product to go ahead with.
What is most valuable?
Oracle E-Business Suite is easy to use, and we have enough resources out in the market.
For how long have I used the solution?
I have been using Oracle E-Business Suite for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Oracle E-Business Suite has been scalable.
We have approximately 1,400 using this solution. We are planning for the organic growth of the organization of approximately 500 users in a year's time.
How are customer service and support?
The support from Oracle is very good.
How was the initial setup?
The implementation took a long time but it was for many reasons. However, Oracle made sure that the solution and systems were up and running.
ERP solutions are hard to evaluate for implementation because the process is more of a journey. When an ERP solution is implemented in an organization, it's a journey, it's not a simple out-of-the-box installation. The whole process is different from other solutions.
What's my experience with pricing, setup cost, and licensing?
Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced.
What other advice do I have?
I have not evaluated the cloud version of this solution which is the latest version of Oracle Fusion. I can't say exactly at the moment what they must improve from it.
Oracle E-Business Suite is best for financial transactions, especially for finance users. With respect to material and production planning, they are quite stable and we are happy. From that perspective, I recommend Oracle E-Business Suite
I rate Oracle E-Business Suite a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager - Information Technology Infrastructure and Development Support at a security firm with 1,001-5,000 employees
Highly knowledgeable and functional suite running on out-of-date technology
Pros and Cons
- "It is a very consistent product on IBM. There is also a lot of knowledge data."
- "The solution needs to be updated with modern technology as it currently runs on the Java platform, JWE, which is obsolete and requires you to need an API supported browser."
What is our primary use case?
We use this as our ERP.
What is most valuable?
It is a very consistent product. With a wide range of knowledge base
What needs improvement?
The solution needs to be updated with modern technology as it currently runs on the Java platform, JRE, which quite running obsolete and requires you to need an NPAPI supported browser to run the tool
I would also like to see an interface that is supported on a tablet or phone.
For how long have I used the solution?
I have been using this solution for the past 12 years.
What do I think about the stability of the solution?
It is pretty stable.
What do I think about the scalability of the solution?
The cloud version is more elastic than the on-premise.
How are customer service and support?
Tech support was very knowledgeable.
How was the initial setup?
It was quite complex to setup, taking about six years. We currently have three employees maintaining it.
What about the implementation team?
We had three partners that helped us with the implementation.
What's my experience with pricing, setup cost, and licensing?
There is an annual licensing fee and you are able to add features depending on the scope of the environment.
What other advice do I have?
Be diligent when reviewing which partner to select.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy General Manager(IT) at a manufacturing company with 1,001-5,000 employees
Easy plug and play system to setup
Pros and Cons
- "Flexible to set up an organization with multiple locations."
- "Technical support is focused on-cloud versus on-premise customers."
What is our primary use case?
We use Oracle EBS for market business.
What needs improvement?
Oracle could improve the flash system integration. We are now focused on the cloud, so Oracle needs to use some cloud connect and exchange data and connect to various databases to access the data. With Oracle EBS there is no process, vertical manufacturing, vertical in the cloud.
For how long have I used the solution?
We have been using Oracle EBS for two years.
What do I think about the stability of the solution?
This solution is not stable. There are bugs that are being addressed.
What do I think about the scalability of the solution?
Oracle EBS is scalable, the flexibility is there to setup an organization with multiple locations.
How are customer service and support?
Technical support is poor currently. They are focusing more on the cloud rather than customers that are on-premise.
When we have concerns we would raise the issue with a ticket on their portal. They would not provide the solution we needed and caused us to be under tremendous pressure. We usually need to finish the concern. Even as recently as last week we had concerns with closing an accounting problem and had to escalate to the director level.
How was the initial setup?
The initial setup of Oracle EBS is easy, it is plug and play.
What's my experience with pricing, setup cost, and licensing?
We purchased the license a long time ago and it was very reasonable.
What other advice do I have?
I rate Oracle EBS a 7 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
General Manager at a hospitality company with 501-1,000 employees
Integrates well, highly scalable, and useful dashboards
Pros and Cons
- "If I want to manage many parts of my organization, such as finances, proceedings, or supply chain I would typically need to buy many different solutions. However, with Oracle E-Business Suite, it is all that is needed. This ERP system has many modules."
- "The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy."
What is our primary use case?
We are using Oracle E-Business Suite for the financial modules in our supply chain, but the main service for the Oracle E-Business for our company is manufacturing.
What is most valuable?
If I want to manage many parts of my organization, such as finances, proceedings, or supply chain I would typically need to buy many different solutions. However, with Oracle E-Business Suite, it is all that is needed. This ERP system has many modules.
Oracle E-Business Suite has the ability to integrate with other systems. This is the most important feature of this ERP system.
There is a centralized dashboard that the owner or upper management of the company can see. For example, it generates financial statements on the dashboards to be easily viewed.
For how long have I used the solution?
I have been using Oracle E-Business Suite for approximately 13 years.
What do I think about the stability of the solution?
Oracle E-Business Suite is highly stable. It is more stable than other ERP systems.
What do I think about the scalability of the solution?
I have found Oracle E-Business Suite to be scalable.
The scalability feature of the Oracle E-Business Suite is one of the most powerful features. It can be deployed in any field. I have many companies in different sectors using it, such as construction and manufacturing.
How are customer service and support?
If I need any help I call Oracle directly and they provide me with assistance with my issues. I am completely satisfied with the support.
How was the initial setup?
The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy.
What about the implementation team?
I have deployed this solution in many companies in difficult countries in the world.
What other advice do I have?
I am a professor in a university and I am teaching students how to use this solution.
I can make all different types of reports for any company. I can make custom forms to manage sales, profit, and loss. I can make all financial statements, balance sheets, income statements, and cash flow reports.
I rate Oracle E-Business Suite a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Solution Delivery Manager Sr at a wholesaler/distributor with 10,001+ employees
Good alerts and workflows with very helpful technical support
Pros and Cons
- "The technical ability to run runtime APIs is great."
- "Sometimes I have issues with the performance tuning."
What is our primary use case?
I primarily use the solution for the financial aspect.
What is most valuable?
The workflow on offer is great.
I appreciate the alerts.
The technical ability to run runtime APIs is great. The web services and APIs are very powerful.
We found the initial setup process to be very straightforward.
You can scale this product easily.
Technical support has always been very reliable.
The pricing is reasonable.
What needs improvement?
Sometimes I have issues with the performance tuning. There is not much help there. There have been many times where I have had performance problems if there are high volume loads.
There is some lack of functionality, specific tools, and certain ways of doing business. The business process and Oracle capabilities occasionally fall short so we have to customize many, many, many things. The depth of functionality is not that great for some niche business processes, like distribution or warehouse management. Due to this, we have to go for an outside business product, a specialized product.
One major thing we found was there are no user interfaces for corrections. If we have a lot of integrations, then error handling and correction management are very manual and we had to build a lot of user interfaces to do that. They should allow a proper framework for integration building on the E-Business Suite. In the cloud, it may be better, however, a lot of it is left to clients to do customer development. Out-of-the-box integration supports are very limited, particularly transactions and error handling and re-submission, reporting, et cetera.
For how long have I used the solution?
I've been dealing with the solution for 20 years. It's been a while.
What do I think about the scalability of the solution?
E-Business Suite is easy to scale. We run a global organization with $35 billion on financials on it. It's pretty solid.
Average daily users are around 600, however, registered users are almost 3,000. Not everybody uses it every day, so about 600 people are logged in every day. They would be different people. Registered authorized users include suppliers as well.
How are customer service and support?
Oracle is the only company I can count on for support. They always do a great job.
How was the initial setup?
The setup was very straightforward. Now, it's well documented and we can import setups. It's nothing to worry about.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact pricing, however, I've always found it to be reasonable.
What other advice do I have?
We have a partnership. We do develop products together with Oracle.
The version we are using is about two or three years old. It's not the latest.
If you do work in advance and re-engineer the process really, even E-Business Suite implementation is faster with a process engineer. Don't allow too much creativity and too many custom requirements as most of the time the requirements are standard. People in the job want to do more things than they should. Re-look at the processes before mapping. That exercise should be done in parallel to implementation.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Oracle Application DBA at a insurance company with 1,001-5,000 employees
Useful features, reasonably price with good support, but the interface and sales service need improvement
Pros and Cons
- "Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic."
- "They should include database functionality."
What is our primary use case?
We have some customized applications, as well as finance full modules, HR, payroll, inventory, and customized pension services, on Oracle EBS.
What is most valuable?
Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic. I used to work as a techno-function consultant. As a result, I've been focusing solely on Oracle since the beginning. I did not work on any other product.
What needs improvement?
I believe they should improve their sales service.
In terms of finance, they need to improve the interface. For example, there are issues with the gateway. GoldenGate should make significant progress in this area.
The business reporting tool, Oracle BI, and the Business intelligence tool do not meet our requirements, as a result, there are several things we need to do in that regard.
They should include database functionality. Also, backup and all of the features should be included with the Oracle. RMAN, in particular, should have more functions.
For how long have I used the solution?
I have been with the current company since 2007, and I have been using Oracle E-Business Suite since 2000.
Version 12 is what we are using.
What do I think about the stability of the solution?
Oracle E-Business Suite is a stable solution.
What do I think about the scalability of the solution?
Oracle E-Business Suite is a scalable product.
We are an enterprise, government organization.
How are customer service and support?
We have not had any issues with technical support. Technical support is very good.
Which solution did I use previously and why did I switch?
We purchased Commvault backup software and already have Oracle E-Business Suite installed on our system.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
Oracle's pricing is lower than that of its competitors. We also have DB2 in our company, and they charge more, which is why we are migrating our entire system to Oracle.
In terms of pricing, Oracle E-Business Suite is reasonably priced.
What other advice do I have?
I would recomend using Oracle.
I would rate Oracle E-Business Suite a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Updated: January 2026
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