Oracle E-Business Suite Reviews

We manage all our financial operations, including sales, purchases, and inventory, through this system. Everything is fully configured, and we’ve found it highly effective.

It handles all my financial functions, including the entire process of financial transactions.

It's more expensive than other options due to licensing costs and core-based hardware. Managing licenses can be tedious. For example, if I want to discontinue some licenses, it's a complicated process. Once we're committed, it's challenging to exit the system.

I have been using Oracle E-Business Suite for 13 years.

I rate the solution’s stability a nine out of ten.

About 200 users are using this solution

I rate the solution’s scalability a ten out of ten.

We opened a ticket, and we got the solution on time.

We relied on an integrator for initial implementation and cloud migration. After that, our internal team managed it.

Overall, I rate the solution a ten out of ten.

We primarily use the solution from an ERP standpoint. We use it for procurement processes, operations, sales, finance, accounting, reporting, all of it.

The ease of use is great. 

It was easy to set up the product.

The stability is good.

Technical support is helpful.

It is not overly expensive. 

The operations could be better, specifically for manufacturing processes. There could, for example, be some sort of forecasting available. We need more planning and scheduling options. They need more analytical capabilities. 

It can't really scale.

I've been using the solution for seven years. 

It's quite stable. The in-business application has been fantastic, and we haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. It's about 95% stable. 

This isn't a very scalable product if you have to expand it into a different line of business. 

In our organization, we have more than 250 people using it. 

We've contacted support quite a bit in the past. They're pretty good at helping us. They are responsive.

Positive

I'm also familiar with SAP and find this solution's annual contracts and maintenance cheaper than SAP. 

The solution was very simple to set up. It was not complex at all. The deployment itself took about four months. 

The solution is not very expensive. It is worth the money.

I have been looking into SAP and Microsoft Dynamics to compare a few things. 

I'm an end-user. 

Whether or not I would recommend the solution to others depends on the company and the automation they need. Oracle works well, however, it's not for every organization. A very common practice is to use SAP. If a solution doesn't solve any value for your business, it's not worth putting it in. 

I'd rate the solution five out of ten. It's helpful in some ways yet lacking in others. For example, it can do procurement, it can do sales, and it can do financial reporting, however, it cannot do my warehouse or transportation management. It cannot do my planning bit. It can't do my production or manufacturing. There's a lot missing.

We use different modules across our organization, such as finance, auto finance and PBCS planning budgeting tool. We also use a supply chain management module. For our P2P, all the processes are integrated and mapped out.

The procure-to-pay is core to our business and relevant to us. The other benefit is finance and payroll.

We would like to see some automation in this solution. In addition, the implementation team should improve their customer service by meeting with customers regularly.

We have been using this solution for four years, and we are using the latest version.

It is a stable solution.

It is a scalable solution.

Because we are licensed users, we get support from Oracle and the local partner.

The setup is very straightforward, and most old practices have been corrected with Oracle E-Business Suite. There are no complications with the applications. We bought several modules from Oracle, and it took approximately one and a half years to implement all the models across the organization.

The deployment process was straightforward. We implemented Oracle with the data center, and we didn't try to customize Oracle EBS to map with our processes. So we implemented the straight line of Oracle EBS extended. One of our local partners aligned with us for the implementation because we didn't have the expertise to implement and configure it independently.

Using many modules in Oracle increases the value. The cost depends on how many features in Oracle are used. I rate the pricing a five out of ten, as customers always look for discounts.

I rate this solution a nine out of ten. The use of this solution depends on the industry.

I used Oracle E-Business Suite for supply chain management, such as order and inventory management, and for receivables.

Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management.

Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate.

I have been using Oracle E-Business Suite for more than five years.

Oracle E-Business Suite is a stable solution.

As the Oracle E-Business Suite updates to newer versions the solution scales.

We have approximately 50 people using this solution in the previous company I worked at.

I have not used the support for Oracle E-Business Suite.

We require 15 people for the maintenance and deployment of the solution for one project. The people needed include managers, developers, administrators, and engineers.

I rate Oracle E-Business Suite an eight out of ten.

I am a consultant and I work with Oracle E-Business Suite to assist my clients with financials and supply chain management. I help with the implementation of these models.

My clients buy licenses from Oracle and they have to configure the system. I am one of the functional analysts that work with CPAs and other technical people to implement the system.

One of our recent clients was a bank in Montreal and it was a very good experience. It took us a year and a half to implement.

The most valuable feature is the integration between accounts receivable, accounts payable, general ledger, and budgeting.

The procurement-to-pay (P2P) process is something that we work a lot with.

It is difficult to get answers from technical support right away.

I have been working with this product for 18 years.

Oracle has been on the market for many years and it is really stable.

It is really scalable and customizable.

The technical support is good, although sometimes it is very difficult to get an answer from them right away. You have to send them all of the log files so that they can fix the problem.

I have also worked with Fusion, which is a combination of Oracle products combined together on the cloud. They did a great job of taking the best features from PeopleSoft, Siebel, and other Oracle products to create Fusion. It has a lot of features, although I find that clients don't use it to 100% capacity. I see some clients buy the license but they can't use it because they don't know how to.

It is not easy to set up a project.

We do workshops with the clients and all of their departments to find out the business processes that they have. We then try to match these processes with the features we have in Oracle and if there are any gaps, we try to customize the system to answer their business processes. Or, we try to convince them to change the way they work so it matches what Oracle is bringing. It may take a year, or sometimes a year and a half to be implemented. However, it does answer a lot of business problems.

This product is more expensive if you compare it to SAP.

Oracle E-Business Suite can be compared to SAP. It is a little more expensive and takes longer to implement projects. I would say that on average, it takes nine months to implement a project in SAP, whereas it might be a year with Oracle.

The suitability of this product depends on the requirements. For example, if somebody is starting from scratch and are looking for a new ERP, I would advise them to adopt a cloud solution like Fusion.

On the other hand, if they are already using the E-Business Suite then I suggest upgrading it and continuing with the same infrastructure.

I would rate this solution an eight out of ten.

I use the solution in my company for supply chain management. I also use the tool to deal with WMS implementation.

The integration features of the tool on on-premises weren't that great, making it an area where improvements are required.

I have been using Oracle E-Business Suite for seven years.

The technical support for the solution was very good. I rate the technical support a nine out of ten.

Positive

The solution is deployed on an on-premises model.

The solution can be deployed in a few months.

Overall, the tool reduces customer capital expenditure. It is difficult to explain the actual reduction in capital expenditure, considering that my company deals with a huge customer base, in which a lot of things are absorbed, and there are a lot of complexities involved in supply chain management. The tool provides value for money.

Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high.

The area of service planning was neither very difficult nor very easy.

Oracle E-Business Suite has impacted our business process from the standpoint of KPIs.

The features of the product were not useful for me since they were mostly used to help my customers.

The tool's integration capabilities were standard in nature since the product is deployed on an on-premises model.

The tool was integrated with a lot of other legacy solutions and Oracle Siebel CRM because it was on an on-premises deployment model, but not everything was as fast as things are on the cloud, so there was the need to have multiple devices in our infrastructure.

The tool has had an impact on industry-specific solutions in our company's customers' operations since it gives customers autonomy over third-party logistics and service providers. The tool also helps to reduce the problems in the supply chain management.

I recommend the tool to enterprise-sized businesses. The problem with Oracle is that it comes with everything and may contain certain modules that customers don't need. With Oracle products, since you get a lot of features, the prices are pushed up. The tool can only be used by those who start off as a reseller and want to become a manufacturer in the future since it helps to manage both workloads.

Considering that it is one of the best tools I have worked with, I rate the tool an eight out of ten.

The reporting capabilities keep us from having to run every report for our users as they can go in and run the reports themselves. With BI Publisher, the templates are either already there or we can help them modify and customize the existing ones. Our users get data exactly the way they like it.

It's part of the back end of finance and they're able to do their month-end closures and other tasks with much greater ease.

I'd like to get BI integrated into the transactional system and not just the Data Mart. We've been having issues with making that happen. So, maybe making that a little easier to implement would be an area of improvement. The project summarization also needs some work, though we've heard that it's fixed in version 12.2.

We've had no issues with deploying it.

We've not had serious downtime, but we've had some issue. We run projects and we've done the project summarizations, but we've got SRs open with Oracle to work on that.

It has scaled for us, though I think we're reaching our limit on it. That's why we're going to Exadata, so I hope that that will help with the scalability.

For the most part, if it's a serious issue we can escalate to level-two support and get good responses.

I've been through two of the upgrades. We went live the year before I joined the company, but then I was involved with the 11i upgrade and the R12 upgrade. They were pretty complex. We had both functional and technical assistance for both of those upgrades. It was a lot of work and a lot of long hours. But, getting on the R12 helped with some issues we were having with the 11i.

You definitely need a good IT staff with the ability to cross-train. That's really what's helped us since R12 -- bringing on some of the folks we had during the upgrade and them being able to cross-train those teams.

Our company has both our renewable and thermal fleets through the E-Business Suite. This includes planned maintenance for the thermal fleet, equipment operation and maintenance, and procurement of necessary spare parts through inventory management. Finance users also leverage the suite for invoicing, purchase order processing, and other financial tasks. It's a comprehensive solution that even supports our budgeting needs.

Sometimes, when you prepare your rules, the robustness of the rules is essential. Allowing excessive user modifications can lead to situations where only specific scenarios are considered, neglecting others. This can cause difficulties for users.

SAP doesn't allow changes in their processes beyond the limit. While this might restrict some flexibility, it fosters repeatability in system behavior, which users eventually adapt to. In Oracle E-Business Suite, we've faced situations where a procurement workflow appears stuck in someone's inbox, even though it's not there. This discrepancy is potentially caused by configuration or feature issues.

I have been using Oracle E-Business Suite as an end user for one year.

We over-implemented and customized Oracle, leading to stability issues. It's like buying a BMW and driving it for 20 years. Tomorrow, you shift to Tesla, and you still want to drive it like you drove a BMW. So, you start modifying Tesla for BMW's pleasure. Modifying it excessively compromises its inherent capabilities. Our process owners, accustomed to SAP, sought similar workflows in Oracle despite its different approach. The software has inherent rules; tweaking them too much can cause instability. Additionally, our system integrator, E&Y, might have over-engineered processes, making them fragile. Unlike our 9-month SAP implementation with a stable product, Oracle took two years with issues.

We evaluated both SAP and Oracle. We chose Oracle because of SAP's higher cost. Additionally, SAP no longer offers on-premise licenses, focusing solely on Software as a Service (SaaS), making it a bit more costier to operate regularly.

Oracle E-Business Suite is reasonably good. It offers a licensing model, which offers long-term cost advantages compared to the cloud-based license provided by SAP. As an end user, my role was very limited. In 2011, when we implemented SAP, I was heavily involved because I was heading operations and maintenance. We had inventory management, budgeting, and everything integrated seamlessly from that perspective.

Overall, I rate the solution a six out of ten.