Oracle E-Business Suite Reviews

One of the best use cases is centralizing supplier and customer data into our finance system. We identified that there were many duplicate suppliers and customers and so a lot of time was spent reporting.

When the tsunami happened in 2009, our top management asked us how many suppliers were impacted in that particular area and how it would impact our supply chain cycle. When we tried to answer this question we thought that it would take one or two weeks, but it took our entire team three to four months to identify how many suppliers were impacted. That showed how important it is to remove the master data from our financial system and start maintaining it separately.

Reporting and MIS reporting is very useful in the E-Business Suite. Without the solution, it always took a lot of time because of so many duplicate supplier data settings. 

After 2009, supply chain management became more important, and we really started thinking about how quickly we could get the product to our customers. When we thought about becoming a global supply chain organization, the number one goal was how we could clean our data, how we can identify our master data. Previously, IT used to own the data, but we are trying to change that process where the data is owned by the business and IT is just there to provide a service.

That's where governance comes into the picture. Not just the implementation of the master data management, but identifying the functional data owner for each and every master attribute, and having a discussion within the governance team.

The most valuable aspect is making sure that IT was not blindly adding an attribute as a master attribute. When creating a proposal, for example, if anybody comes back and wants to add a DUNS number in the supplier master, we then ask for this particular attribute, how is the data going to be generated? 

Then, what should the business process of this data be and the attribute maintenance? Who is going to own this attribute? And then, most importantly, what are the data quality rules for this attribute, whether there are any ISO standards or any standards that are connected, or the character length, special characters, etc.

The way things are going, Oracle is not putting much effort into their master data management. They need to look into machine data and then the integrated data domain. How, in the master data domain, do the product supplier, site master and reference data talk to one another. 

They really need to improve on this because that was my number one reason for moving to Informatica and other tools.

We have been using this solution as a point of creation and maintenance for supplier data for the last seven years.

The stability of the solution is perfectly fine.

I would rate scalability a 9 out of 10. We don't have any issues with it. 

I think support is good.

It is straightforward, but maybe that is because I have been working in Oracle for the last 20 years and so I find it easy. But I think with Oracle products, the set up and to understand everything is very easy and user friendly.

For implementation, it took about two years. It took a lot of time because of so much duplicate data. Application-related setups were relatively easy. The main challenge was to identify the right data because we had about one million records.

We implemented it in a two-phased approach. First, pulling in the clean data, which we spent near one year. And then, we moved the creation and maintenance process to a master header system, which took another year.

We used an integrator that was quite good.

The biggest return on investment is the improvements of productivity.

The pricing of the solution is at about $700-$750 per year.

We have been using this as an enterprise solution for many things including for financials, for supply chain, for sales, for maintenance, for manufacturing, et cetera. You name it. It helps us with many business processes.  

As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good. The financial parts are very good, the sales part is also very good, the maintenance of our supply-chain is meeting our requirements. It has been very helpful and it is hard to separate out one thing that is better.  

After the announcement of the cloud products, the on-premises products from Oracle are not garnering as much development attention. Some of the new features that used to come to us earlier before the cloud product are now coming at a slow pace. So we want Oracle to work on the on-premises product in parallel with their cloud product. E-Business Suite should not fall behind.  

What I want to improve about this product is the user interface. In some of the modules compared to recent, cloud module releases do not have a very nice look-and-feel because they are letting the on-premises product age. Compared to the advanced cloud modules, this product has some rigid look-and-feel for the user experience.  

We have been using the Oracle E-Business Suite for about nine years.  

I am satisfied with the stability of most of the Oracle products which we are using right now. The problem is not the stability but a lack of new development.  

I think the E-Business Suite is very highly scalable. Right now in my organization, we have around 1000 total users. We have been increasing usage over the years and have plans to increase usage going into the future. We are going to continue to use the on-premises product in the future because it is not easy for us to migrate to any other products. That is primarily because it is a huge implementation here.  

We do have experience with the product technical support. Whenever the support is assigned to India, we are not satisfied with it because we do not get quality support from teams in India. But whenever that support is assigned to any other country — that may be from the US or any European country — the support is phenomenal. When we reach good support they know the product very well and the experience is good. That is where I think the Indian resources are a bit concerning. The support from them really takes a lot of time.  

We were using another product nine or ten years ago. It was a very old product made by IBM. That was AS/400.  

I think the initial setup is done in a very smart way. It is not very complex. If a person is technical enough to do it, it will be easy for him or her. If someone is not comfortable doing the installation, it will be difficult for him or her. 

The deployment was about nine years back, so I do not remember everything exactly. I think it took us around two to three days. What I consider deployment may have a different definition for some people and may not be the same definition for me. As long as by 'deployment' it means just the installation and initial configuration, then it is just a few days. When it comes to setting up and finalizing all of the business requirements and going live with the system, it took us four to five months.  

We used a consultant for the deployment. It was from an Oracle partner in Pakistan.  

Even though we used the services of a consultant, we have an in-house support team. We do not require any support from outside and no longer require or include any external vendors. So we have a team of around 25 people supporting this application.  

The advice that I would give to others who want to start using this product is that, in this day and age, you need to first evaluate different products. At the very least you would want to compare the E-Business Suite with the other Oracle cloud products.  

On a scale from one to ten where one is the worst and ten is the best, I would rate the Oracle E-Business product at an eight-out-of-ten.  

Oracle E-Business Suite is an ERP solution produced by Oracle. As with any other ERP system, it can handle any organization and business portal, including human resources, financials, supply chain, business intelligence, payrolls, etc. It's a very powerful tool as an ERP system.

The most valuable feature of Oracle E-Business Suite is the customization. Compared to other competitor systems, you can find a larger customization scale in the solution, usually in all layers, starting from the database, reports, and modules. The solution can create custom modules from scratch.

The document that supports the Oracle E-Business Suite regarding the installation and upgrading is long compared to other products and needs to be enhanced. Some components of Oracle E-Business Suite, like the database, GDK, and WebLogic, stop at a certain point, which is not its last version.

I have been using Oracle E-Business Suite for three to four years.

We may encounter some bugs with the solution, which we usually deal with easily by referring to Oracle support.

I rate Oracle E-Business Suite an eight out of ten for stability.

The solution's scalability has many layers. If you want to scale the number of application nodes, you have some steps. Scaling the database nodes takes a lot of time and extra effort.

I rate Oracle E-Business Suite a seven out of ten for scalability.

The solution’s customer support is good.

The solution's initial setup is average because you cannot directly install the version you need. Firstly, you should install all the database versions, take some steps to enable online patching, use the ETCC script, upgrade the database, and upgrade the application to the version you need.

If you work in a comfortable environment and have deadlines, the solution can be deployed in two weeks.

Overall, I rate Oracle E-Business Suite a nine out of ten.

I primarily use E-Business Suite for trading and procurement.

E-Business Suite's best features are the standard process, the table dictionary, and the ability to work with the SQL language to correlate data.

E-Business Suite's pricing could be lower. In the next release, E-Business Suite should include the HIS information system and 360-degree feedback.

I've been using E-Business Suite for eight years.

E-Business Suite is stable.

E-Business Suite is scalable.

I previously used SAP.

The initial setup was a little complex, and deployment took between twenty and thirty minutes to complete.

We used an in-house team.

E-Business Suite's pricing could be lower.

I would rate E-Business Suite seven out of ten.

E-Business Suite's best features are BAT functionality, flexibility, configurability, and integration with Oracle Database.

E-Business Suite's user experience and interface could be improved. There are also some issues related to the cloud version, such as less powerful flexibility that prevents easy customization and integration. In the future, I would like E-Business Suite to include more self-service applications and no-code/low-code capabilities for users to create simple applications.

I've been using E-Business Suite since 2004.

Oracle's support could be quicker and more responsive.

The initial setup is easy and takes six to twelve months - about eight to nine on average.

Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower.

I especially like E-Business Suite's data management functionality - I would say it provides perfect data management inside the app. I would advise anybody wanting to implement E-Business Suite to try to understand and implement standard functionality first before doing any customization. I would rate E-Business Suite as eight out of ten.

We use E-Business Suite for managing finances.

The interface is easy to use. 

The system alerts could be improved.

I've been using E-Business Suite for more than two years.

E-Business Suite is stable.

E-Business Suite is scalable. There are about 2,000 users on average.

Oracle support is helpful.

The cost of the license depends on the price you can negotiate with the vendor. 

I rate E-Business Suite about seven out of 10. My advice for future users is to ensure you get the correct license.

We use Oracle E-Business Suite for our financial modules in our business procurement projects. We are using the team models in our organization.

The use of the Oracle E-Business Suite has kept our organization healthy.

The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis.

Oracle is continuously evolving with new versions and updates, it is a mature solution.

I have been using Oracle E-Business Suite for approximately 20 years.

Oracle E-Business Suite is a stable solution.

The scalability of the Oracle E-Business Suite is good.

Oracle E-Business Suite is a very mature solution. I recommend it for any organization, medium to large scale organization, it would be the right choice.

I would rate the support for Oracle E-Business Suite a four out of five.

Oracle E-Business Suite requires maintenance.

We have an annual license to use the Oracle E-Business Suite and we have an enterprise license.

We are migrating to the cloud version of this solution in the days ahead.

I rate Oracle E-Business Suite a nine out of ten.

We use this as our ERP.

It is a very consistent product. With a wide range of knowledge base

The solution needs to be updated with modern technology as it currently runs on the Java platform, JRE, which quite running obsolete and requires you to need an NPAPI supported browser to run the tool

I would also like to see an interface that is supported on a tablet or phone.

I have been using this solution for the past 12 years. 

It is pretty stable.

The cloud version is more elastic than the on-premise.

Tech support was very knowledgeable.

It was quite complex to setup, taking about six years. We currently have three employees maintaining it.

We had three partners that helped us with the implementation.

There is an annual licensing fee and you are able to add features depending on the scope of the environment.

Be diligent when reviewing which partner to select.