The most valuable feature is mostly the integration process that connects to a lot of our backend systems, such as manufacturing and other processes that do payroll, HR, and those things. There's a kind of integrated solution system.
Consultant/Solution Architect at Sunrun
It connects to a lot of our backend systems such as manufacturing, payroll, and HR.
What is most valuable?
How has it helped my organization?
It is a single-point solution, where we use one application that connects to a lot of systems, as opposed to trying to buy multiple best-of-breed systems or integrating them together; instead of having a lot of features in one system. It is easy for us to maintain and support the system, as well.
What needs improvement?
I would like to see more connections with the third-party application, such as banks and credit card companies. They could develop a seamless integration. Right now, we use batch processing for sharing the data that comes out of a file system. We would like to have that online connection, a real-time connection, where you can go and pull the data whenever you want.
For how long have I used the solution?
We've been using it for five or six years now.
Buyer's Guide
Oracle E-Business Suite
May 2025

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What do I think about the stability of the solution?
Stability is great.
We have had some patching issues, but at the end of the day, once we patch it out, and we bring up the applied solution, it works.
What do I think about the scalability of the solution?
I would not see scalability as an issue, but we are not a large company, as such. We have around 2,000-plus employees at the company, but we do run all kinds of applications on it. It's pretty decent. We have not had any issues.
How are customer service and support?
We worked with Oracle On Demand and with support. Most of the time, they are great. Because we are a support customer, we have a big advantage there. They are responsible for managing our systems. We go with them, and log whatever the technical request there. Most of the time, we get resolutions fast.
Which solution did I use previously and why did I switch?
We were initially a start-up company. We looked at Oracle, but initially, for a start up company, Oracle is not the most suitable option, but we know that our company is going to grow, so the solution had to scalable. We chose Oracle because it has the most scalability for us to go and do that.
How was the initial setup?
Initial setup was complex because it extends to a lot of our applications’ integration points. Once you find out the solution, what to do then, the next time, it kind of streamlines the process.
Which other solutions did I evaluate?
When we were making the decision, we looked at a lot of other companies such as NetSuite and PeopleSoft. Given the Oracle presence and a lot of technology support available in the Bay Area, and being a company in the Bay Area, we chose Oracle as the best product for us to go with.
What other advice do I have?
Look into the Oracle product and see if it will satisfy your requirements. Then, instead of buying 10 different products and integrating them, maybe you'll see that a product provides 80% of those benefits; go with that product, which I think Oracle does.
The most important criteria when I’m choosing a vendor such as Oracle is knowing that when new products come out, they will increase our company’s efficiency in terms of managing scalability, see that we can run these applications, and maybe they will help us increase sales and productivity. That's what we look for in most of them.
They are continuously improving the products, making sure they are staying with the competitors to make sure that they are following the industry standards and bringing customers up to speed so that we can use industry leaders.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PMO Manager at a engineering company with 1,001-5,000 employees
Setup was straightforward because we wanted to use Oracle out-of-the-box. There were a few extensions, but we wanted to adopt the processes rather than change the system to support our processes.
What is most valuable?
It immediately resolved an issue we had because, as a spin-off company, we were operating on a transitional service agreement and had to get off the previous systems. E-Business Suit allowed us to do that, having an immediate impact.
What needs improvement?
Although I don't have daily, hands-on work with E-Business Suite, I know that my colleagues are concerned with its reporting and dashboarding abilities. They'd like better reporting on data and dashboard functionalities.
For how long have I used the solution?
We've been using it for three years.
What was my experience with deployment of the solution?
We've had no issues deploying it.
What do I think about the stability of the solution?
E-Business Suite wasn't initially stable, but it has been in the last year-and-a-half.
What do I think about the scalability of the solution?
It has scaled for our needs.
Which solution did I use previously and why did I switch?
The previous solution wasn't our system, so we had to do something else. At prior companies, our executive management and some of the leadership team had experience with Oracle and always had good success. We did a lot of homework and research. There was interest in considering at least one of the manufacturing ERP systems, and we did give that solution a consideration. But from a pure finance, non-manufacturing perspective, Oracle was the way for us to go.
How was the initial setup?
It was straightforward because we wanted to use Oracle out-of-the-box. There were a few extensions, but we wanted to adopt the processes rather than change the system to support our processes. We knew that there was going to be expanded scope and implementations globally. We wanted to keep it simple.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle E-Business Suite
May 2025

Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Lider practica Oracle at Softtek
Improves forecast accuracy and reduces costs
Pros and Cons
- "Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
- "Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed."
What is our primary use case?
Oracle E-Business Suite is used for demand and supply planning, supply chain planning, and optimizations.
How has it helped my organization?
Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity.
What needs improvement?
Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed. Their integration and data cleaning could also be better. Oracle is focusing too much on Oracle Cloud, and E-Business Suite is missing out on new features.
For how long have I used the solution?
I've worked with Oracle E-Business Suite for twenty-two years.
What do I think about the scalability of the solution?
Oracle E-Business Suite is scalable.
How are customer service and support?
Oracle's technical support is very good.
How was the initial setup?
The initial setup was very easy.
What other advice do I have?
Oracle may not be a good choice for businesses with no complexity. I would give Oracle E-Business Suite a rating of eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Application Manager, Database at a retailer with 10,001+ employees
Beneficial modules, continual updates, and scalable
Pros and Cons
- "The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
- "I would rate the support for Oracle E-Business Suite a four out of five."
What is our primary use case?
We use Oracle E-Business Suite for our financial modules in our business procurement projects. We are using the team models in our organization.
How has it helped my organization?
The use of the Oracle E-Business Suite has kept our organization healthy.
What is most valuable?
The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis.
Oracle is continuously evolving with new versions and updates, it is a mature solution.
For how long have I used the solution?
I have been using Oracle E-Business Suite for approximately 20 years.
What do I think about the stability of the solution?
Oracle E-Business Suite is a stable solution.
What do I think about the scalability of the solution?
The scalability of the Oracle E-Business Suite is good.
Oracle E-Business Suite is a very mature solution. I recommend it for any organization, medium to large scale organization, it would be the right choice.
How are customer service and support?
I would rate the support for Oracle E-Business Suite a four out of five.
What about the implementation team?
Oracle E-Business Suite requires maintenance.
What's my experience with pricing, setup cost, and licensing?
We have an annual license to use the Oracle E-Business Suite and we have an enterprise license.
What other advice do I have?
We are migrating to the cloud version of this solution in the days ahead.
I rate Oracle E-Business Suite a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A world-class application that's user-friendly and flexible
Pros and Cons
- "This is a world-class application that includes a lot of business processes from other ERPs that Oracle has acquired."
- "Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
What is most valuable?
The most valuable features are that it's more flexible than other ERPs available on the market, and it is very easy for users to learn and for business processes to be configured.
What needs improvement?
Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements. In the next release, I would like to see a more flexible way to implement the product - it should have a process-driven configuration and a common user language. I would also like them to add an auto-responding intelligence with a common database for errors so that the end-user can figure out where the problem is coming from.
For how long have I used the solution?
I have been using this solution for over ten years.
What do I think about the stability of the solution?
This solution is generally stable as long as it has a good infrastructure. There are some bugs, but Oracle releases patches periodically, and they're never big enough to interrupt business.
How are customer service and support?
Technical support is ok but has become less responsive over the last few years (although it tends to be faster for cloud-based applications).
What's my experience with pricing, setup cost, and licensing?
This is a highly-priced application and would not be affordable for small or medium business domains (although their cloud-based applications are cheaper).
What other advice do I have?
Anyone considering implementing this product should consider choosing the cloud versions, as that is where the world is going. However, keep in mind that the cloud version is not as flexible as on-premises. This is a world-class application that includes a lot of business processes from other ERPs that Oracle has acquired. I would rate this solution as eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principle Oracle Apps DBA at a tech services company with 10,001+ employees
Administrators can apply patches on the fly with minimum downtime, however customization deployment is complex
What is our primary use case?
EBS r12.2. can be used in many industry like oil and gas, energy, construction,health and care industries to implement Purchasing,HR,Finance modules in it.
How has it helped my organization?
It was complex to follow HR processes, such as leave application, approvals, and job applications. Now, they are integrated and managed from only one screen.
What is most valuable?
Online patching, which lets administrators apply patches on the fly and with minimum downtime to make it active.
What needs improvement?
Deployment of customization is complex, thus nobody is using it. Instead, we are deploying the same code on both filesystems (fs1, fs2). In order to follow standards, the deployment process should be as easy as before, in R12.1.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No, but you have to apply latest technology patches after base installation.
What do I think about the scalability of the solution?
Yes, while using Shared Appl_top, you have to use NFS or related technology. But if your admin apps node fails, the second node cannot continue without the primary node. Manual interaction is required.
How are customer service and technical support?
A seven out of 10.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
It was easy.
What's my experience with pricing, setup cost, and licensing?
Do not enable any module that you do not use. Check them and disable, if necessary.
Which other solutions did I evaluate?
No, decision was already made before the project.
What other advice do I have?
If your requirement is not so complex, give a try. For smaller ERP solutions, Oracle EBS is a complex solution which has complex requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner .
Consulting Manager at PT. Metrodata Electronics Tbk
The customer gets a better cost calculation and an integrated system between departments
Pros and Cons
- "The customer gets a better cost calculation and an integrated system between departments."
- "Oracle EBS provides the customer with faster financial closing because of its accurate calculations."
- "Valuable features include Ledger and Subsidiary, Operating Unit, and Inventory Organization and Location."
- "On-site cloud support is slow and unresponsive."
What is our primary use case?
We implement Oracle EBS R12.2.5 in various companies, including financial and manufacturing distribution companies. The Oracle solution covers finance, procure to pay, order to cash, and inventory with process manufacturing or discrete manufacturing.
How has it helped my organization?
With Oracle EBS, the customer gets a better cost calculation and an integrated system between departments. Oracle EBS also provides the customer with faster financial closing because of its accurate calculations. Customers have previously used local ERP, Acumatica, SAP, and old systems such as FoxPro.
What is most valuable?
- Ledger and Subsidiary
- Operating Unit
- Inventory Organization and Location
- Subinventory and Bin
- In our financial information, we can utilize trial balance on the operating unit level. This feature is very useful for our distribution company.
What needs improvement?
Currently, Oracle is focusing on their Cloud ERP. Since Cloud ERP is being rebuilt from scratch using a different technology, it seems that their on-premise support is slow and unresponsive. This differs with SAP Strategy, whose cloud solution is moving to their on-premise solution.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a Consultant for Oracle EBS & Oracle Fusion.
Manager, Database and Security at a consumer goods company with 1,001-5,000 employees
The initial setup was pretty straightforward, and we didn't start out with any customizations or anything like that.
Valuable Features:
It essentially runs our business, from our financials to manufacturing to supply-chain to planning instances. They all tie together with E-Business Suite to keep our business on track and running.
Improvements to My Organization:
After we migrated to Oracle EBS from PeopleSoft, we had a little bit of a learning curve adopting new technology with a new look and feel. But our users have really latched onto it and learned it, and it matches up pretty well with our business process and what our users expect to be able to do.
Room for Improvement:
The biggest area for improvement would be in the area of user adoption. After we did our first upgrade and went through the whole process, our users hated Oracle. So my biggest complaint would be the lack of Oracle support for end-users to resolve their issues after that first upgrade. It just wasn't a good experience.
Use of Solution:
We implemented it back in 2012.
Deployment Issues:
We've had no issues with deployment.
Stability Issues:
It's been pretty stable. Any issues that I've seen are just day-to-day, normal issues. Every now and then we might see performance issues which are easily solved with a good team of DBA who can usually diagnose the problem. From the software perspective, there are patches available when we run into bugs and other issues.
Scalability Issues:
We've had not had to scale it up at all.
Initial Setup:
The initial setup was pretty straightforward, and we didn't start out with any customizations or anything like that. I think it was pretty straightforward, getting that business process around it.
Implementation Team:
We had our hosted partners and DBA team install it. I think a lot of things we had to match back were business processes from our ERP. Whatever ERP you're going to pick, there's going to be little hits against it. There are going to be a lot of things it does well and a lot of things it doesn't do so well. We seem to match up pretty good for what we're wanting to accomplish with it.
Other Advice:
Advice depends on what your business is. If you're a financial company, you might have different requirements. For a manufacturing company, like us, it seems to be the best fit for what we want to do. Again, it's your requirements and what you're trying to get done with it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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