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PeerSpot user
Program Manager at a tech services company with 501-1,000 employees
Consultant
Provides us with a transparent view of our financial system
Pros and Cons
  • "Financial reconciliation and reporting."

    What is our primary use case?

    We use it to manage back-office work, financials.

    How has it helped my organization?

    Helped make us compliant and provides a transparent view of our financial system.

    What is most valuable?

    • Financial reconciliation
    • Reporting

    What needs improvement?

    I would like to see more integration with other systems.

    Buyer's Guide
    Oracle E-Business Suite
    August 2025
    Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
    865,295 professionals have used our research since 2012.

    For how long have I used the solution?

    More than five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Consulting Manager at PT. Metrodata Electronics Tbk
    Real User
    The customer gets a better cost calculation and an integrated system between departments
    Pros and Cons
    • "The customer gets a better cost calculation and an integrated system between departments."
    • "Oracle EBS provides the customer with faster financial closing because of its accurate calculations."
    • "Valuable features include Ledger and Subsidiary, Operating Unit, and Inventory Organization and Location."
    • "On-site cloud support is slow and unresponsive."

    What is our primary use case?

    We implement Oracle EBS R12.2.5 in various companies, including financial and manufacturing distribution companies. The Oracle solution covers finance, procure to pay, order to cash, and inventory with process manufacturing or discrete manufacturing.

    How has it helped my organization?

    With Oracle EBS, the customer gets a better cost calculation and an integrated system between departments. Oracle EBS also provides the customer with faster financial closing because of its accurate calculations. Customers have previously used local ERP, Acumatica, SAP, and old systems such as FoxPro.

    What is most valuable?

    • Ledger and Subsidiary
    • Operating Unit
    • Inventory Organization and Location
    • Subinventory and Bin
    • In our financial information, we can utilize trial balance on the operating unit level. This feature is very useful for our distribution company.

    What needs improvement?

    Currently, Oracle is focusing on their Cloud ERP. Since Cloud ERP is being rebuilt from scratch using a different technology, it seems that their on-premise support is slow and unresponsive. This differs with SAP Strategy, whose cloud solution is moving to their on-premise solution.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company has a business relationship with this vendor other than being a customer. I am a Consultant for Oracle EBS & Oracle Fusion.
    PeerSpot user
    Buyer's Guide
    Oracle E-Business Suite
    August 2025
    Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
    865,295 professionals have used our research since 2012.
    it_user896991 - PeerSpot reviewer
    Manager of Oracle Applications at Stowers
    Real User
    Payroll and online benefits enrollment replaced the existing paper process
    Pros and Cons
    • "Payroll and online benefits enrollment"
    • "Has good dashboard and drill-down features."
    • "HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
    • "We need more user-friendly fast formulas for all HRMS modules."

    What is our primary use case?

    Used for finances and the HRMS including online annual benefits enrollment. Its drilldown features add value. HTML pages should have better performance.

    How has it helped my organization?

    • Removed paper/spreadsheet time-cards
    • Replaced the paper process with electronic online process for annual benefits enrollment, view pay slip online, view W-2 online, etc.
    • Able to submit government reports electronically

    What is most valuable?

    • Payroll and online benefits enrollment
    • Dashboard feature
    • Drill-down feature

    What needs improvement?

    • New hire on-boarding, employee off-boarding, etc. 
    • More user-friendly fast formulas for all HRMS modules.
    • HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output.

    For how long have I used the solution?

    More than five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user817998 - PeerSpot reviewer
    Associate Technical Consultant at a tech services company with 501-1,000 employees
    User
    On-Time Payroll and its features are user-friendly
    Pros and Cons
    • "On-Time Payroll and its features are user-friendly."
    • "We expect Oracle to go into continuous innovation mode and provide simplified integration solutions."

    What is our primary use case?

    Our primary use case is for HR Operations Maintaining employee master data, payroll, and recruitment are some of the key features which we are mostly relying on the system to provide.

    How has it helped my organization?

    On-Time Payroll and its features are user-friendly. The online solutions a faster response and our business is running smoothly.

    What is most valuable?

    Employee Central and the core HR functionality is exciting! Being built around a robust Oracle database, the enhancement and configuration are simple.

    What needs improvement?

    All good. So far, we have no major product issues.

    We expect Oracle to go into continuous innovation mode and provide simplified integration solutions.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user809760 - PeerSpot reviewer
    Program Manager at a tech company with 51-200 employees
    Real User
    An integrated platform with an easy of integration to a third-party system
    Pros and Cons
    • "An integrated platform with an easy of integration to a third-party system."
    • "Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."

    What is our primary use case?

    Looking for a comparative study on different solutions available in cloud. Pros and cons, challenges, and benefits of moving from a on-prem solutions to the cloud world. Planning required before starting.

    How has it helped my organization?

    • Better planning
    • On time shipments and smart accounting
    • An integrated platform with an easy of integration to a third-party system. 

    What is most valuable?

    Shipment planning using Oracle Transportation Management has helped for:

    • Accurate freight estimation
    • Faster and accurate route planning
    • Tracking shipments to ensure on time delivery
    • Improving the customer experience. 

    What needs improvement?

    Analytics, especially in terms of predictable.

    More real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user521712 - PeerSpot reviewer
    Applications Manager at a government with 1,001-5,000 employees
    Vendor
    The basic data collection and reporting abilities are keys for us

    What is most valuable?

    The basic collecting of all of the data, and being able to report off of it.

    How has it helped my organization?

    Many efficiencies.

    What needs improvement?

    It needs a better user interface; the forms and HTML split would be better if they were consistent.

    What do I think about the stability of the solution?

    We haven't had any issues in the last eight years at least.

    What do I think about the scalability of the solution?

    It has scaled well for our needs.

    How is customer service and technical support?

    We're happy with the timeliness and the resolution, after we open a ticket.

    What other advice do I have?

    Take the time to understand your business, your processes, and the application before you implement. I would also recommend taking some training.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user755364 - PeerSpot reviewer
    Managing Director | Oracle Competency
    Vendor
    Reduces human intervention, which in turn saves time and money
    Pros and Cons
    • "The integration of the various modules is definitely the most valuable feature for us. Our clients being business-minded, which involves customers and suppliers."
    • "The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."

    What is most valuable?

    The integration of the various modules is definitely the most valuable feature for us. Our clients being business-minded, which involves customers and suppliers. 

    We pay bills and look to Oracle primarily for products which can integrate into our existing systems.

    How has it helped my organization?

    Due to the integration, we can just access just one software for AP, GL, PO, AR, and everything just integrates together. It has helped us to reduce data entry, because we can just enter data once and it is accessible from the other modules. It certainly reduces human intervention, which in turn saves time and, ultimately, money.

    What needs improvement?

    The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently.

    For how long have I used the solution?

    For Oracle R12.1.3, we have used it for a considerable length of time in most of the projects we support. We also have used other products, which are 12.2.4 and 12.2.5 for the last three years.

    What do I think about the stability of the solution?

    This product could be stable if there was a good support team supporting it. If there is a team of experts supporting it, you are guaranteed of its stability. Sometimes it becomes unstable, then a good support team jumps into it and makes it stable again.

    What do I think about the scalability of the solution?

    It has been able to scale for our needs.

    How are customer service and technical support?

    The support at Oracle is good. It is not very good, but okay. The Oracle support is through the Oracle MetaLink, where you open up the Oracle SR, then get the support needed. For this, we spend at least a day or two providing them with information and it is time consuming. Hence, I think it is okay. However, in case of any urgency, we need to go to the escalation route for any urgent support that is needed and need to go over the issue with them. We struggle in terms of getting the right support.

    Which solution did I use previously and why did I switch?

    We used Oracle Applications 11i. The reason for switching is because we opted for the new release of r12, which had more advantageous features.

    How was the initial setup?

    Initial setup really depends on the module. It is not very consistent, because different people have developed the different modules. You have to get used to it.

    What's my experience with pricing, setup cost, and licensing?

    Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses.

    Which other solutions did I evaluate?

    From the beginning, we were only using Oracle. It is not a small product; it is a big company. Going from Oracle to another vendor would be very costly. That's why they are not thinking about it. Maybe for the next five to 10 years, my company will be using only Oracle, but I am not completely sure.

    What other advice do I have?

    Make sure that you have a very solid project management plan prior to implementing it. 

    Be sure to assess your timeline, duration, and everything else that is relevant to a successful implementation and actually using the products. It really helps if you have a solid performance assessment done prior to starting the implementation.

    Disclosure: My company has a business relationship with this vendor other than being a customer. The company is a Gold Level Partner with the vendor.
    PeerSpot user
    it_user757425 - PeerSpot reviewer
    General Manager IT
    Vendor
    Valuable features include order to cash and procure to pay process, which are flexible and integrate well
    Pros and Cons
    • "Order to cash and procure to pay process: They are valuable features because of their integration and flexibility."
    • "Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."

    What is most valuable?

    Order to cash and procure to pay process: They are valuable features because of their integration and flexibility.

    How has it helped my organization?

    The tool reduces manual processes and controls in our systems.

    What needs improvement?

    Fixed Asset process has no need to wait until supplier invoices, but can be done after GRN. Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module.

    For how long have I used the solution?

    For eight years.

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    A seven out of 10.

    Which solution did I use previously and why did I switch?

    Accurate Accounting. We switch to get better control of our processes.

    How was the initial setup?

    It was not complex.

    What about the implementation team?

    We did the implementation of Oracle EBS internally without a vendor.

    What's my experience with pricing, setup cost, and licensing?

    Find a best Oracle partner and get a better discount.

    Which other solutions did I evaluate?

    No.

    What other advice do I have?

    Use an experienced Oracle consultant.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle E-Business Suite Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2025
    Buyer's Guide
    Download our free Oracle E-Business Suite Report and get advice and tips from experienced pros sharing their opinions.