Try our new research platform with insights from 80,000+ expert users
JorgeMartinez2 - PeerSpot reviewer
Director of Information Systems at Knight Foundation
Real User
Top 20
Has a good breadcrumb approach to navigation
Pros and Cons
  • "The breadcrumb approach to navigation in PeopleSoft is good. nVision is also a good supplement."
  • "The Work Center feature in PeopleSoft is a step in the right direction in consolidating someone's role-based interaction with the system. This enhanced functionality streamlines workflows and improves efficiency."

What is our primary use case?

We use the PeopleSoft solution for financial and supply chain management modules.

What is most valuable?

The breadcrumb approach to navigation in PeopleSoft is good. nVision is also a good supplement.

What needs improvement?

The Work Center feature in PeopleSoft is a step in the right direction in consolidating someone's role-based interaction with the system. This enhanced functionality streamlines workflows and improves efficiency. Additionally, it's worth noting that PeopleSoft's founders later created Workday, a cloud-based human capital management and financial management software vendor. If PeopleSoft could adopt more elements of the intuitive and user-friendly graphical user interface that Workday offers, it would likely enhance the user experience and make PeopleSoft more competitive in the market.

The failure rate is high. Failures can range from minor issues like interface glitches to more significant problems like extreme customization negatively impacting system performance upon upgrades or new feature additions. This observation isn't limited to PeopleSoft; it's a common challenge with other ERP systems like SAP and Oracle. Implementing these systems is complex and requires expertise, unlike simply downloading an app like TikTok

For how long have I used the solution?

I have been using PeopleSoft since 2002.


Buyer's Guide
PeopleSoft
May 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution's scalability is one of its strengths. PeopleSoft, like other ERP systems, is designed to handle various business processes and can adapt to the needs of both small and large organizations.

How are customer service and support?


Which solution did I use previously and why did I switch?

I have worked with Workday, SAP, and Oracle. They all have their merits, and they all have their drawbacks. It comes down to a few factors. First, consider the complexity of your organization, especially if it's multinational. Second, consider the specific features you require. Third, the availability of personnel to maintain the system must be assessed. 

When an upgrade or maintenance is required, having dedicated staff on board can be advantageous in PeopleSoft. It allows for better preparation and change management. Staff can inform stakeholders and manage the implementation at a suitable time. On the other hand, Workday may not require onsite IT staff for upgrades since they're often rolled out seamlessly. This lack of control means changes can occur anytime without sufficient notice to stakeholders.

Choosing between systems like PeopleSoft and others depends on the organization's needs and ability to adapt to changes effectively.

How was the initial setup?

The initial setup of PeopleSoft can vary in difficulty depending on various factors, such as the complexity of the organization's requirements, the expertise of the implementation team, and customization.

What's my experience with pricing, setup cost, and licensing?


Which other solutions did I evaluate?


What other advice do I have?

The overreliance on using spreadsheets in financial applications. The constraints of uploading spreadsheets to create journal entries can be a headache, but, in the final analysis, it forces the customer to rethink the format of the spreadsheets they use and their reliance on them. PeopleSoft handles much of the heavy lifting.

The twofold aspect would be the ability to segregate positions and the accompanying structure, which is good. Finally, the payroll features allow for separating the North American payroll from the European payroll, with the ability to consolidate them in the final analysis. This includes balance sheets, private loan statements, and income statements.

Before you buy, I will understand the capacity and needs of the company and examine its existing infrastructure. Post-implementation, it's crucial to select SI and ensure change management carefully. Keeping people informed reduces potential issues. Ensure the training staff is compatible with the developers and the change management team. It's like a three-legged stool; they must work together in concert and communicate effectively.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Edwin Matodzi - PeerSpot reviewer
Head of Strategy & Architecture at Auditor General
Real User
Top 5Leaderboard
A stable and scalable solution to manage human capital and finance
Pros and Cons
  • "The most valuable feature of the solution is its stability."
  • "PeopleSoft lacks integration capabilities."

What is our primary use case?

My company uses PeopleSoft to manage human capital and finance.

What is most valuable?

The most valuable feature of the solution is its stability.

What needs improvement?

PeopleSoft lacks integration capabilities. From an improvement perspective, I would like PeopleSoft to offer more integration capabilities to its users. PeopleSoft can also offer more abilities with API.

For how long have I used the solution?

I have been using PeopleSoft for a month.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten because of the complexities during the upgrade of the solution, which can't be dealt with easily.

What do I think about the scalability of the solution?

Scalability-wise, PeopleSoft is quite good because you can increase the resources any time or whenever you need them.

Around 3000 people in my company are end users of the solution.

There are no plans to increase the use of the solution in my company.

The first line of support needs to have around two people, while the second and third lines of support need to have more than two QA people and fifty-three developers to deploy and maintain the solution efficiently. The managers will support other applications, so they are not 100 percent allocated to look after one tool.

How was the initial setup?

I can't comment on the initial setup of PeopleSoft since it was configured in my company's environment a long time ago.

The solution is deployed on an on-premises model.

For the deployment process, you need something like Oracle OEM that can assist you with the development, configuration, and installation. If you have enough expertise with the solution, then you can do the deployment by yourself.

What's my experience with pricing, setup cost, and licensing?

Yearly payments are to be made toward the licensing costs of PeopleSoft. PeopleSoft is not very expensive, so I feel it is an affordable product.

The extra costs, in addition to the standard licensing fees of the solution, are only applicable if you want post-implementation support from PeopleSoft.

What other advice do I have?

To those planning to use the solution, I would say that they need to align themselves with the strategies framed by Oracle since it indicates where Oracle is moving. If Oracle is more focused on the cloud solution, then it is better to deploy PeopleSoft on the cloud solution than on an on-premises version since you know that Oracle is moving to the cloud. It is always better to align yourself with the strategies of your service providers.

Considering the lack of support post-implementation and upgrade that needs to be done, I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
PeopleSoft
May 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
it_user920244 - PeerSpot reviewer
Manager at a manufacturing company with 10,001+ employees
Real User
User-friendly and performs well but views should be simplified to one page
Pros and Cons
  • "In general, this solution is user friendly and also performs well. There are two types of forms. One is a standardized form, which you can define things into. The other, you can customize so more repetition can be done in an even manner. That way, it can be designed for what the public or user actually wants. It's not very tough for any person, or layman to understand exactly what the screen requires one to do."
  • "I think the inventory part it should be simplified. There is the GR, or good receipt note, which is the time that the materials comes in, and the work days, etc. There is a lot of shuffling through pages, which creates a lot of problems for our users. They don't know which page to go to, where to create a GR, or where to create a stock entry. In other words, all the information is very daunting. It's very easy for people to understand and get a better clarity over it."

What is most valuable?

I basically deal with order management, purchasing order, inventory and accounts receivable.

In general, this solution is user-friendly and also performs well. There are two types of forms. One is a standardized form, which you can define things into. The other, you can customize so more repetition can be done in an even manner. That way, it can be designed for what the public or user actually wants. It's not very tough for any person, or layman to understand exactly what the screen requires one to do.

I believe this software is quite easy to work with, because I have used other software, such as SAP. I find Oracle and SAP are both easier to work with than other apps.

The other reason I use this solution is because I have only worked for one and a half years with SAP, whereas I have been working with Oracle for nine years, so I have more experience in Oracle and I find it more user-friendly.

What needs improvement?

I think the inventory part it should be simplified. There is the GR, or Good Receipt note, which is the time that the materials come in, and the workdays, etc. There is a lot of shuffling through pages, which creates a lot of problems for our users. They don't know which page to go to, where to create a GR, or where to create a stock entry. In other words, all the information is very daunting. It's very easy for people to understand and get better clarity over it.

I would like to see order management or purchase order screens, with all of the information there on a single line, so you just have to scroll the page to the right side to view all of the information. If you work in inventory, however, you have to keep on changing the screen, one after another. I think that is not perfect, so improvement can be done here.

In terms of additional features, I would like to see a list of employees entered into the organization, their attendance, payroll, and other things that are more linked to Oracle. Only the name of the employee which is entered into the Oracle Master is there, but the in and out system of an employee and other things like payroll, salary, etc., are not included in Oracle. For those things, we have to use another software or ERP.

For human resources, we have one ERP and for daily transactions, we have another ERP. I think Oracle can take this part of the detailed system and attendance into Oracle so that it is right there in one ERP. Oracle could handle all of the transactions, whether they are in human resources, accounting, supply chain, or any other department.

For how long have I used the solution?

I've been working with Oracle PeopleSoft for more than nine years.

What do I think about the stability of the solution?

Sometimes when a month is closing, there is a huge number of invoices that are being generated and many orders being placed by customers. At that time, there is a huge invoice created and the server cannot handle the capacity. Then the invoice gets stuck up in between. The time-lapse is due to this and due to the fact that the order cannot be generated during this time, may mean that two percent of your opportunity is lost. 

Apart from that, stability is good. If you take a calendar month of 30 days, from the 4th to the 25th, all is well and good. After getting to the 30th, which is the peak time of sale, I think the software hangs up too much.

There is too much demand from customers at that time, so you have to handle it very well so that none of the other invoices are getting stuck. You also need to make sure pickup and delivery are on the spot and on time.

What do I think about the scalability of the solution?

This solution can be expanded at any time. Initially, we started in one department and then another department got used to it. Later on, other departments began to use it. In our entire company, we have 27 branch offices and four factories. Initially, it was only implemented in the head office to get people used to it. Now, the entire company has been using it, including branches and our department center, all of the 10,000 employees have been using it. It's scalable. Everybody is used to it now.

It's used by 10,000 people. We have 10,000 employees here.

How are customer service and technical support?

I've always been in touch with technical support because I love to actually see the coding they do behind the bug releases. I don't understand that much, but my curiosity makes me just want to know what they write there and how they put the command in it to clear the invoices, etc. When I see at the end of the month that it gets stuck, they clear the errors from the back end. There are also many times when there is a load on the servers, so they jointly come up to the other end and they write some of the other code.

I really don't understand the technical part, but I enjoy seeing it and I think that they do a great job. There is a functional coordinator and there are technician coordinators, though we as the users are not supposed to interfere with the technical people. Functionality has to coordinate with technical, but there are some people who can directly talk to the technical guys. For instance, when you are stuck, there is a problem with the server, or the invoices are getting stuck, I am one of the people that can go and ask them.

In terms of technical support, I can approach them directly and ask them for assistance. Instead of going through the functional team, I ask them directly. It's a direct communication, so it goes faster.

How was the initial setup?

The initial setup is straightforward. It is not complex.

What about the implementation team?

Initially, we needed help to implement this solution because I was an SAP user, so getting into Oracle, I needed consultants to understand it. Obviously, if you're moving from one ERP to another ERP, you need to get help from somebody to get educated. There was a data consultancy which was reappointed here to train each and every one of them.

We were trained at first until they trained the trainer. You get your first training and then you can train other people.

What other advice do I have?

Based on my experience, if your company is expanding on a very high level and already has good growth in it, you could do very well with Oracle. If you want to develop your own project as well, which involves standardized as well as customized forms, that would be another reason to go with Oracle.

SAP has their own advantages as well, so I would not say that Oracle is the best platform. You could go with SAP also. It depends which company asks for which ERP software.

I would rate this solution as seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1501470 - PeerSpot reviewer
IT Strategy and Innovation Director at a insurance company with 10,001+ employees
Real User
Easy to customize, but it's a legacy product and not a modern tool
Pros and Cons
  • "I often say that PeopleSoft's greatest feature is how customizable it is."
  • "We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product."

What is our primary use case?

This solution is our primary HCM product. We use it for core HR, payroll benefits, time, labor, Regs, and Legs.

How has it helped my organization?

You can meet the business needs of any of our Stakeholders.

What is most valuable?

I love how easy it is to customize. I often say that PeopleSoft's greatest feature is how customizable it is.

What needs improvement?

We are in the process of migrating from PeopleSoft, Oracle HCM Cloud, and Taleo.

Their greatest challenge is how customizable it is because the more you customize, the more the total cost of ownership increases.

We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product. We chose Workday, and we are in the process of implementation.

For how long have I used the solution?

I have been working with PeopleSoft since 1995.

We are using the most up-to-date version. 

PeopleSoft no longer has true versioning. They do PUM upgrades and we stay current with our PUM upgrades.

What do I think about the stability of the solution?

We have not experienced any issues with the stability of PeopleSoft.

What do I think about the scalability of the solution?

PeopleSoft is a legacy product and I feel that they have effectively taken care of customers who want to stay on PeopleSoft. From that perspective it is scalable, but certainly not modern. It was created in the early 90s.

I refer to our business partners as clients but they are internal. I am their IT, strategy, and planning. I work with our business strategy teams for the technology enablement of their business needs.

We have 85,000 users.

How are customer service and technical support?

Because it's on-premises, we don't rely on Oracle for support. We have our internal team for production support.

Which solution did I use previously and why did I switch?

I am also using Oracle Taleo, Oracle HCM Cloud, and Ceridian.

Ceridian was a great product, but we made a company change and the new company used PeopleSoft. 

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Oracle doesn't charge us for all of our customization's but we have an in-house development team that does the customization.

What other advice do I have?

Given that it's a legacy product, there's not a lot of people who are looking to deploy PeopleSoft. We will be moving to a modern solution.

There are no additional features that I would recommend and that it is a legacy product.

Because it is not a modern tool, I would rate PeopleSoft a six out of ten. It was built on 1990s technology.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager- Process Excellence at Datamatics Business Solutions
Real User
Top 5Leaderboard
An exceptionally scalable and fairly stable solution that is very easy to use and deploy
Pros and Cons
  • "Scalability-wise, I rate the solution a ten out of ten."
  • "Stability is an area where the solution lacks and needs to be improved."

What is our primary use case?

A hundred to thousand PeopleSoft ERPs are available in the market. However, we explore a person's business needs, and then we suggest a few options as per their budget and requirements. If one uses PeopleSoft software, then all the issues and challenges one is facing right now in the business get resolved.

What is most valuable?

There are thousands of features in the solution. I can't tell you just one feature. Stability, performance, and price are secondary. The best use case is what you create, what you need to identify, and what is the problem statement in the business. Accordingly, we suggest a solution statement. Like, if you have a problem statement in your communication, then we provide you with the best industry technology, which improves your overall communication in the company. If you have an issue in your sales and marketing, we will give you the best solution on how to improve your sales and marketing. Also, we try to improve one's current test strategy. We identify the gaps in your processes and try how to fill those gaps through technology.

What needs improvement?

There are thousands of issues and challenges faced by businesses, but we need to understand what the priority is first. Then, on the basis of priority or on the basis of impact on business, we need to create a business case.

Stability is an area where the solution lacks and needs to be improved.

For how long have I used the solution?

I have been using PeopleSoft for the last ten years. My company's technology right now. We are in process excellence, and we provide consultancy on how to improve your business and what strategy you need to implement to grow your business. We are a consultancy that is Six Sigma black belt certified. We improve business quality, client satisfaction, and your processes. So, that is the kind of service we provide to businesses.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

Right now, 2,000 of my customers are using it.

How was the initial setup?

The initial setup is secondary. First, we need to identify the setup phase of which enterprise. The setup phase is very easy right now in today's technology. The setup can be done in a day.

The solution is deployed on the cloud.

The steps for deployment depend upon the size of the company.

For deployment and maintenance, not many staff members are needed. Whenever we require any feature, we just pick it up and drop it out. It's a very easy tool. So, there is no technical dependency on an IT team.

What's my experience with pricing, setup cost, and licensing?

If the solution is cheaper or not doesn't matter if it is going to give you a good benefit or profit. If it is good to improve gross margin, it will be taken by the company. The price doesn't matter. What matters is how impactful the solution is to your business and how much it will grow your business. In short, how much cost savings it brings to the business matters.

Mostly yearly payments are to be made toward licensing costs. It is not much of an expensive solution. Also, there are no extra costs in addition to the standard licensing.

What other advice do I have?

We suggest ERP to businesses depending on their business cases, budget, location, and population or crowd. We first do a proper study of a business, and on the basis of the study, we suggest some solutions.

I would definitely recommend the solution to those planning to use it. If one needs to improve the business or improve some internal processes, then PeopleSoft should be used.

Overall, I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Nitin_Jain - PeerSpot reviewer
Principle Consultant at NRI
Reseller
Top 5Leaderboard
Offers stability and reliability with well-tested features and the benefit of customization options
Pros and Cons
  • "Its user interface is impressive."
  • "One aspect where PeopleSoft could see improvement is in its level of customization."

What is our primary use case?

In my consulting role at a firm, I have spent the last two decades helping organizations implement PeopleSoft for their unique needs. While our clients employ PeopleSoft for various purposes, the main goal is to streamline their enterprise resource planning, whether it is optimizing HR processes, managing finances, or enhancing customer relationships. Our job is to tailor PeopleSoft to their specific requirements and ensure a successful implementation, making it a valuable tool for their business operations.

What is most valuable?

What makes PeopleSoft stand out are a few key factors. First, its user interface is impressive, and a couple of years ago, it was notably faster than many Oracle cloud-based platforms I have encountered. Second, the adaptability of pan-fluid pages adds significant value. Unlike other systems that struggle with mobile applications, PeopleSoft seamlessly adjusts to various screen sizes, making it very user-friendly. Lastly, the multi-currency support is a standout feature. In most other systems, payrolls are limited to a single currency, but in PeopleSoft, a single payroll can handle multiple currencies, which is highly practical and efficient.

What needs improvement?

One aspect where PeopleSoft could see improvement is in its level of customization. While it offers easy configuration, the ability to create entirely new pages and make extensive customizations is limited. This is in contrast to older client-server technologies where we had more control over the software and could tailor it extensively to our needs. Nowadays, many cloud-hosted solutions prioritize standardization to serve a broader customer base, which can limit the extent of customization. This flexibility in customizing the product is something I appreciate in other software, such as Microsoft's offerings.

For how long have I used the solution?

I have been working with PeopleSoft for over 20 years.

What do I think about the stability of the solution?

PeopleSoft is a stable solution. It offers stability and reliability, with well-tested features and the benefit of customization options, making it a trustworthy choice in the marketplace.

What do I think about the scalability of the solution?

It is very easy to scale PeopleSoft. I work with a wide range of clients, including both enterprise customers and small to medium-sized businesses. I have used PeopleSoft on projects of various sizes, ranging from a couple of hundred employees for the smallest solution to over 100,000 for the largest client, involving complex payroll processes.

How are customer service and support?

Technical support for PeopleSoft has been somewhat affected by Oracle's focus on promoting its cloud products. Oracle initially planned to end support for PeopleSoft, but they have extended the support timelines multiple times. However, they have slowed down the development of new features, especially in the area of taxes and regulations for different countries, which could use improvement. There is room for improvement in the ongoing support and development of PeopleSoft, particularly regarding certain features and global support. This is important for PeopleSoft's users, and maintaining a balance between cloud products and PeopleSoft is crucial to ensure a strong and continued offering in the marketplace.

Which solution did I use previously and why did I switch?

I have worked with similar solutions, including Oracle Cloud, for the past ten years. While my involvement may not have been hands-on, I have experience with it. PeopleSoft is the superior choice among the options, including Oracle Cloud and Ramco. Rampco is considered outdated, and when comparing these three, PeopleSoft remains the preferred vendor. However, I cannot speak to the relative merits of PeopleSoft compared to Workday, SAP, or SuccessFactors as I do not have enough information on those systems.

How was the initial setup?

Installing PeopleSoft is relatively user-friendly. It is often considered a straightforward process, making it easy for users to get the software up and running. The time required for installing PeopleSoft can vary depending on the specific modules and components needed. For a basic installation, it typically takes just two to three days, but it is important to note that implementation, which involves configuring and customizing the system to meet an organization's specific requirements, is a separate and often more time-consuming process. Deployment and configuration of PeopleSoft varies significantly based on factors such as the scope of the project, the number of countries involved, and the modules being implemented. There is no standard timeframe for deployment, but it typically ranges from a few days to a few weeks, with larger and more complex projects naturally taking longer to complete. The number of people required to deploy PeopleSoft depends on various factors, such as the number of modules, employees, currencies, and countries involved in the project. It is a highly variable question and doesn't have a one-size-fits-all answer. The size and complexity of the deployment dictate the team's size and composition, so it is different for each case. In my experience, maintaining PeopleSoft is relatively easy. I haven't encountered significant difficulties, and it is not a major challenge to keep the system running smoothly.

What's my experience with pricing, setup cost, and licensing?

The pricing of PeopleSoft is relative and highly dependent on various factors like the customer's strategy, region, and the number of licenses required. It involves negotiations, and there's no fixed retail price for licenses. PeopleSoft may be considered somewhat costlier, as it involves hardware and software maintenance, whereas some cloud-based solutions work on a subscription model. However, PeopleSoft offers greater flexibility in the solution, which can be a valuable trade-off for some organizations.

What other advice do I have?

I would recommend PeopleSoft for its scalability and flexibility as a solution. It has a lot to offer in terms of customization and adaptability to an organization's needs. However, the one downside is Oracle's support strategy, which has raised some concerns. I would advise potential users to thoroughly consider this aspect and check on the availability of licenses for new customers before making a decision. Overall, I would rate the solution as an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1751253 - PeerSpot reviewer
Chief People Officer at a computer software company with 1,001-5,000 employees
Real User
It's reliable but outdated
Pros and Cons
  • "PeopleSoft has been fairly reliable for us. We haven't had any issues with stability."
  • "The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions."

What is our primary use case?

We use PeopleSoft for finance and HR. 

What needs improvement?

It's an old system, so we want to upgrade or move into Oracle Fusion or SAP. It's a little outdated. The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions. We also have a hard time integrating multiple third-party systems. We are now looking for a platform that covers most of our requirements in a single integrated suite of products to facilitate implementation and use.

For how long have I used the solution?

We've been using PeopleSoft for about 10 or 11 years. 

What do I think about the stability of the solution?

PeopleSoft has been fairly reliable for us. We haven't had any issues with stability.

What do I think about the scalability of the solution?

PeopleSoft is scalable. We have 5,000 people in our organization, so we are not particularly large. It has been okay for our needs. 

How are customer service and support?

We've had no issues with Oracle support. 

Which solution did I use previously and why did I switch?

The new platform Oracle Fusion is much more comprehensive. It has a better user interface and all the components you need, including finance functions like cash and procurement and everything on the HR and CM side, so it's a far more integrated suite. So that's a viable option. At the moment, I don't think people are looking at PeopleSoft. They're looking look at Oracle and SAP. Workday is good from a CM perspective, and it's SAP or Oracle on the financial side.

What other advice do I have?

I rate Oracle PeopleSoft five out of 10. Considering what we know and where the contemporary products are today, I wouldn't recommend PeopleSoft.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Technical Team Lead at Rotary International
Real User
A stable solution that assures its users a guaranteed return on their investment
Pros and Cons
  • "PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft."
  • "The solution's initial setup is not straightforward."

What is our primary use case?

Regarding use cases, our company uses PeopleSoft for its entire ERP suite. PeopleSoft remains the best ERP solution available in the market, particularly for those focused on financials, HCM, or supply chain management. The solution's processing capabilities, integrations, stability, and availability of resources on the internet are among its amazing features. I would like to see Oracle ERP Cloud, which is new in the market and has been around for five to six years, eventually reach PeopleSoft's level. It is also important to note that the amount of information we get on the internet is very limited when you compare it with what you get on PeopleSoft. In short, PeopleSoft is amazing.

What is most valuable?

Regarding features, PeopleSoft excels in several areas, like stability, portability, and integrations, including PeopleSoft Component Interface. PeopleSoft Application Engine handles all batch-related jobs. Despite being around ten to fifteen years old, the Application Engine remains one of the best solutions in the market today, given its reliable performance.

When it comes to features, PeopleSoft's General Ledger functionality stands out. Creating and posting journal entries is seamless, with a low risk of errors. Even if errors occur, the system provides informative error messages rather than cryptic ones. So, even functional users can understand it very quickly.

What needs improvement?

At present, many clients are moving from PeopleSoft to Oracle ERP. However, to be completely honest, I believe that we should conduct a need-gap analysis in our company to determine if we must move away from PeopleSoft.

Regarding additional features of PeopleSoft in the next release, I am uncertain when it transitions to a SaaS product. Currently, PeopleSoft is more of a PaaS product. I expect PeopleSoft to eventually become a complete cloud solution to compete with other ERP products, including Oracle's ERP products. In short, I would like to see PeopleSoft's integration with ERP improve.

For how long have I used the solution?

Our company works with Oracle PeopleSoft, and we have been using this solution for almost twenty years. Currently, I think we use PeopleSoft PeopleTools 8.57. However, I am not sure of the version we use, but we are currently upgrading to a newer version of PeopleTools. Our company is currently upgrading our test environments to the latest version, and we will be upgrading our production environments within the next month or so.

What do I think about the stability of the solution?

For stability, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Since PeopleSoft is a PaaS solution, it can be scaled up in terms of CPUs and memory while having the option of being hosted on Oracle Cloud. This allows for a straightforward process of scaling it horizontally and vertically simply by raising a request for scalability.

To consider the number of users using the solution within our company, it's worth noting that our company currently has approximately 60 employees, which marks a significant reduction compared to the past when we had over 800 employees.

We have been phasing out the use of PeopleSoft since we moved to Oracle ERP. Therefore, there are no plans to increase the number of users for PeopleSoft.

Which solution did I use previously and why did I switch?

We work with Oracle Cloud Infrastructure. We also use Oracle PATH, Oracle RXi Reports, and Oracle OBIEE.

In our company, for more than twenty years, we have been using PeopleSoft. So, we were using a custom legacy application where we did not have any ERP. So we had the standalone machines talking to each other where we had a lot of data issues, integration issues like data conflicts and all. After implementing PeopleSoft as our ERP solution, I mean, we could get away with many other different subsystems. And with different technologies built into PeopleSoft. So we should get one system to help us and dissolve all those needs. We had many legacy systems.

For more than twenty years, our company has used PeopleSoft. Before implementing PeopleSoft as our ERP solution, we were using a custom legacy application, which led to a situation where standalone machines had to communicate with each other, resulting in numerous issues related to data management and integration issues like data conflicts. However, with the implementation of PeopleSoft, we could do away with many other subsystems we had in place, owing to the different technologies built into PeopleSoft. As a result, we got one system that could help us dissolve all of our needs. Previously, we had legacy systems.

How was the initial setup?

The solution's initial setup is not straightforward. Additionally, PeopleSoft is not a cloud-based solution at present. Therefore, if Oracle focuses on converting PeopleSoft into a cloud-based solution, it would be really helpful for our company. Regarding the time required for deploying the product, if one considers PeopleTools upgrade and requirements, it usually takes around a day or two since the changes in the features of the solution can provide for the solution's upgrade. This way, one can have complete control over the solution. We used PeopleSoft Change Assistant to deploy the solution.

We have a technical team for deployments and maintenance. So, compared to other PaaS products where you don't have any control over deployment, with PeopleSoft, we have total control over the deployment process, including the timing and method of deployment and the ability to perform audits on the deployment.

What about the implementation team?

The implementation process of the solution can be carried out with the help of an in-house team.

What was our ROI?

The ROI for the solution is good. Our organization has stuck with the solution for more than twenty years. So, from the aforementioned fact, one can imagine the solution's ROI. I would say that the solution's ROI is 100%.

What's my experience with pricing, setup cost, and licensing?

I'm not into the part that manages the solution-related expenses. Right now, we are only paying for the solution's tools version, which is not hefty for our organization. The expenses related to the solution are nominal.

What other advice do I have?

PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft. Overall, I rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.