Proofpoint Email Protection Reviews

My primary use case for this solution is for email security.

The most valuable feature of this solution is that it's a one-stop shop for email protection.

We have some use cases that haven't been dealt with yet, so that could be improved.

I have been using this solution for eight years.

Proofpoint's support is very responsive, especially in comparison to Microsoft. Commonly a specialist is available within 24 hours, and the support is more professional overall.

The product has decent functionality. I would rate this product as eight out of ten.

We primarily use the solution for a variety of services. It's mostly related to email. 

The state-of-the-art security is the solution's most valuable aspect. 

The solution scales quite well.

The product offers very good value for money.

The solution is very easy to handle overall.

The implementation process is simple and straightforward.

The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere.

I've been using the solution for three years so far.

The scalability of the solution is excellent. That has to do with the fact that it is placed behind the load balancers. It makes it so that we have no problems with scalability. It's very, very good. If a company needs to scale, they can do so with ease.

The technical support is okay. We don't have any complaints on that front. We're largely satisfied with the level of support we receive.

Our organization also has some experience with Cisco, however, I don't directly deal with it on a technical level per se.

While the initial setup is straightforward, in all cases, those doing the impr=lementation need to be well-prepared for the project.

While the final deployment takes two days, which isn't very long, the research front should take at least a month. Being prepared at the outset will ensure all parties are happy with the end results once everything is up and running.

The pricing is reasonable, however, it's expensive. It offers good value. You get good value for your money for it, so it's no problem spending as much as you do.

We're just consultants. We help our clients with this product.

Overall, we've been happy with the product and the results we've gotten. I would rate the product at a nine out of ten.

While I don't have specific advice, I can say that the solution is easy to handle and we didn't have any troubles with the initial implementation. It was pretty seamless. I'd recommend the solution to other organizations.

We are service providers who recommend products for our customers. Our customer's license expired and we suggested Proofpoint Email Protection.

Our customers are enterprise companies.

The most valuable features are the business email compromise protection and targeted attack prevention.

With Proofpoint, you have this targeted attack feature wherein you can protect them from specifically targeting high profile users of an organization.

The largest complaint that we hear from our customers is that there is no local support. We wait for the internet from the US to connect.

If the customer has a P1 or P2 issue, they need someone to immediately focus on the solution. We have been trying to build a team to support our local customers because there is no local support available from Proofpoint.

I am not sure if there is anything available as a SaaS offering, but that would be good. 

Also, the threat intelligence of phishing emails is an additional feature that we expect from Proofpoint.

We have been using Proofpoint Email Protection for a couple of years.

It's a stable solution. There are no complaints from our customers.

The initial setup is okay. It is not complex.

The price is reasonable.

I would rate this solution an eight out of ten.

We primarily use the solution to block malicious email and spam in bulk.

The URL rewrites on the solution are excellent.

The system offers good flexibility.

The initial implementation is pretty easy to handle.

The solution is quite reliable and doesn't fail.

The solution needs to better detect emails that don't have a malicious payload. They need to ensure those that have a link to a malicious Google Drive or something like that are captured.

We find the cost to be prohibitive.

Their smart search needs to be much more intuitive and flexible.

I've been using the solution for five years.

The solution is very stable. It doesn't crash or freeze and we don't experience bugs or glitches. It's quite reliable.

We don't plan on increasing the solution's usage in the future.

Technical support is very, very good. We've found them to be knowledgeable and responsive. We're satisfied with the level of service.

The initial setup was not complex at all. It was pretty straightforward.

The solution is quite expensive.

Right now, we're paying about $80,000.

We're simply customers of the solution. We don't have a business relationship with the company.

I'm not sure which version of the solution we are using. 

The advice that I would give to other companies who are considering using the solution is to really test the systems, even for outlandish attacks, to see if it will hold up.

For me personally, I actually have two Proofpoint accounts. I have a Proofpoint account for something completely unrelated to B&H and I was able to prove that's almost anything you think of you can do, although it might not say in the documentation or the people at Proofpoint might not think of that scenario, however, it's still a way to achieve almost everything you were trying to achieve with your email filter. 

The flexibility is unbelievable. And you could get very creative. You just need to be very careful to not mess it up. However, you could get extremely creative to accommodate real case scenarios.

Overall, I'd rate the solution nine out of ten.

Proofpoint is number one in terms of market share worldwide. We recommend it to clients because of its rich features. It offers a lot of choices. We primarily use the solution because of its rich features in email protection. It also provides protection for the cloud. It provides backup targeted attack protection features as well.

The solution is very simple.

The anti-spam features are excellent on the email firewalls.

The program's interface is easy to use. We've found that end-users have been very happy in terms of the usage provided and the delivery of an email solution that protects them.

The search functionality is quite small. It could be a bit more in-depth. Right now, it's a bit simple.

The solution could be improved with the addition of PLP and email encryption features.

Our company has been working with Proofpoint for two years.

The stability of the solution is fine. We haven't had any negative feedback from any of our customers.

We have contacted technical support in the past. However, Proofpoint offers access to technical support via a portal for end-users. Sometimes end-users can't access the portal. In this case, technical support is largely directly through the vendors. 

The initial setup is straightforward. We found it quite easy.

Deployment took approximately two to three days. It does, however, depend on the customer-commissioned network setup.

We supply the solution to the end-user.

The pricing is relative; it's not a fixed amount, so it's hard to discuss exact numbers.

Our company is a direct partner of Proofpoint and not an end-user. Since I don't have too much experience with usage, I don't think I can speak to it as well as a typical user. We work with Email Protection and Targeted Attack Protection.

We handle the on-premises deployment model.

I'd rate the solution ten out of ten. I'm very happy with it, and even one year after implementation I haven't had any issues with it or had any customers who were displeased with the solution.

We use Proofpoint for advanced email protection from a number of threats, including phishing and account spoofing.

This solution has reduced the number of phishing and spoofed emails that we have received.

The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted.

Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances.

We have been using this solution for six months.

We primarily use the solution for email protection. 

The pricing is great.

It has a nice interface.

The features are very good. 

The stability is very good. 

The solution is scalable. 

The price policy needs to be better. We'd still like lower pricing. 

The initial setup is complex. 

I've been using the solution for the last 12 months at least.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. 

It's scalable. You can expand it if you need to. 

While I haven't had contact with the technical support, my understanding is it's not the worst in the world. 

Neutral

We found the initial setup to be pretty complex. It was not necessarily straightforward or simple. 

The pricing is very good. However, the price policy needs improvement. While we find it reasonable, we'd always like it to be a bit less. 

I'd rate the affordability two out of five. 

I'd rate the solution an eight out of ten. 

We are just end-users, and we are using this solution on a small project. 

We use Proofpoint Email Protection for machine learning and artificial intelligence engine.

The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection. 

Proofpoint Email Protection's interface is confusing and could be improved.

I have been using Proofpoint Email Protection for approximately one year.

Proofpoint Email Protection is stable.

We have apparently 100 people using Proofpoint Email Protection in my organization.

The technical support we receive is very good.

The initial setup of Proofpoint Email Protection is easy. The installation model for the moment is very confused. It would be a benefit if the next release was easier.

I rate Proofpoint Email Protection a nine out of ten.