Proofpoint Email Protection Reviews

My main use case for Proofpoint Email Protection is analyzing incidents when users in the company report suspicious emails and determining the appropriate next action.

I use Proofpoint Email Protection in situations involving spam emails or real phishing emails, which allows me to categorize and quarantine those emails from the user's inbox so that the user cannot receive the same type of email or any emails from the same sender in the future.

Proofpoint Email Protection provides features including URL Defense, forensics, and access to detailed information in emails, including the email body, and I can view the URLs by opening them in the isolation browser.

The isolation browser feature helps in my daily work by allowing me to open suspicious URLs from phishing emails safely, protecting our devices from any suspicious activity linked to those URLs.

For reporting in Proofpoint Email Protection, there is a report phish button in every email, so if users receive any suspicious emails, they can click on that and it will directly send an alert to Proofpoint, and I will receive that incident immediately after.

Proofpoint Email Protection has positively impacted our organization by protecting us from many phishing and suspicious emails.

I do not think there is anything to improve in Proofpoint Email Protection as it has a very user-friendly UI and no improvements are needed at this time.

I have been working in this field for two years, and I have been using Proofpoint Email Protection for two years.

Proofpoint Email Protection is stable.

Proofpoint Email Protection has better scalability.

The customer support for Proofpoint Email Protection is quick and very helpful.

Once, a user received an email stating they had received a bonus with a request to click on a link to know the bonus amount, and after that user reported that email, I received an incident for the same matter. When I accessed Proofpoint Email Protection, I could see the URL given to the user in the email and the full email body along with all other details.

Since I started using Proofpoint Email Protection, I have blocked numerous phishing emails, and while I cannot remember the exact numbers, it is more than 200 or 300. I have observed a 90% reduction in incidents after using Proofpoint Email Protection.

I would rate Proofpoint Email Protection 10 out of 10 because I have been using it for two years and have worked extensively with it to understand how Proofpoint Email Protection operates. It provides all the details and information needed during investigations or any phishing attempts.

If you are working in any SOC analysis, my advice is that it is very necessary to use Proofpoint Email Protection as your email protection tool, and it is greatly beneficial to learn how it works in the cybersecurity field.

I rate Proofpoint Email Protection 10 out of 10 overall.

My use case for Proofpoint Email Protection is email security and threat protection.

The best features of Proofpoint Email Protection are the spam and malware filtering.

Proofpoint Email Protection has a dashboard showing the trends and targeted users. I think they have the Very Attacked People feature as well, which gives us the option to prioritize which users are most vulnerable.

Proofpoint Email Protection has impacted my SOC analyst workloads around email protection, ensuring that our clients stay protected with threat filtering.

I think Proofpoint Email Protection could be slightly more intuitive.

I have used the solution for about three years.

Proofpoint Email Protection definitely works very well. I have no problems with it. We tend to vary the products on a different client by client basis, so it is what they choose to implement, but I have no problems with it at all.

On a scale of one to ten for Proofpoint Email Protection's scalability, I would rate it an eight.

The times I have reached out to technical support for Proofpoint Email Protection, it has been fine. I would rate it an eight or nine.

Positive

I have used some other solutions and I feel Proofpoint Email Protection has the best detection rates.

The unified admin console for Proofpoint Email Protection seems easy to use. We use single sign-on, so there is just one sign-on, which is nice and easy in terms of accessing it, and then you have all the sections there. The targeted attack protection is included, and I think you have the security awareness training piece there as well.

We are a partner and reseller of Proofpoint Email Protection.

I think for Proofpoint Email Protection compared to other solutions, the pricing is at the right ballpark figure. I would say it is reasonable.

We typically use Mimecast and then a few of the Microsoft 365 Defender built-in features, so it is a combination of those three solutions with Proofpoint Email Protection.

From the reports that we hear back from clients regarding Proofpoint Email Protection, they are noticing less spam and fewer phishing attempts in their email. It is definitely doing the job. We would recommend Proofpoint Email Protection.

Overall, I rate Proofpoint Email Protection an eight.

My main use case for Proofpoint Email Protection is to protect the mailbox.

A specific example of how I'm using Proofpoint Email Protection to protect users' mailboxes is that when users click malicious links, if it goes through, then Proofpoint TRAP will take it out, which addresses those types of threats.

Proofpoint Email Protection has positively impacted my organization by significantly reducing the risk of employees clicking a malicious link or the company getting compromised.

Using Proofpoint Email Protection has impacted my SOC analyst workloads positively as it frees the workload because emails that a user might report as containing a malicious link are automatically dealt with by TRAP and those tools, so I do not have to search for that email myself.

I have noticed changes in operational efficiency after implementing Proofpoint Email Protection. Specifically, when you are sleeping, the application does the work for you, especially if you are operating in different geo-locations where users are awake while you sleep.

The time required for email investigations and responses has changed significantly with Proofpoint Email Protection's visibility and automation, going from what would have been 45 minutes down to approximately 10 minutes.

The best features Proofpoint Email Protection offers include the ability to be integrated with other tools like information security awareness training, allowing you to train and perform simulations.

Integrating Proofpoint Email Protection with my other tools and awareness training platforms was smooth, and I did not run into any challenges.

I cannot think of anything that Proofpoint Email Protection can improve upon.

I have been using Proofpoint Email Protection for five years.

Proofpoint Email Protection is stable.

Proofpoint Email Protection has very good scalability.

The customer support for Proofpoint Email Protection is good.

Positive

Proofpoint Email Protection was implemented before I joined the organization, so I did not previously use a different solution.

I assess the overall scope and range of Proofpoint Email Protection's threat protection capabilities in addressing modern security challenges as excellent.

I am becoming familiar with the unified admin console in Threat Protection Workbench for managing security operations.

I am unable to share return on investment metrics such as money saved or time saved.

My advice to others looking into using Proofpoint Email Protection is that it will definitely save you time and protect your organization while reducing risk.

Proofpoint Email Protection is deployed in my organization in a hybrid cloud setup using Azure and Office 365 as our cloud provider.

I rate this product 9 out of 10 overall.

Proofpoint Email Protection is used as the first line of defense for the email gateway. It protects the infrastructure from various attacks such as spam, malicious viruses, ransomware, imposter attacks, and Active Directory harvesting attacks. It safeguards users' emails by filtering offensive words, scanning for viruses and malware, and controlling SMTP rates.

Proofpoint Email Protection helped create a safe environment by blocking and preventing Active Directory harvesting attacks, imposter attacks, backscattering, spam, and malicious attacks. Dictionaries have been implemented for some portions of DLP control. Proofpoint Email Protection is a market leader with vast machine learning capabilities for virus and spam detection. It provides two-layer protection with TAP (Targeted Attack Protection) for message defense and URL rewriting and TRAP (Threat Response Auto-Pull) for pulling malicious emails automatically from users' mailboxes.

Proofpoint Email Protection needs to enhance its capabilities for AI-related threats as it is primarily a rule-based solution. Integration with other tools, especially SIEM tools, needs improvement. There is a lack of public documentation for integration with other market tools, particularly AI solutions such as Sentinel. The product needs to be improved to handle adversarial effects from generative AI, which are not rule-based and can quickly propagate in the environment.

I have been working in the current field for the last ten-plus years.

Proofpoint Email Protection is stable as a hosted infrastructure on a Linux box, providing stability and scalability.

Proofpoint Email Protection can be easily scaled through contacting the company if there is a need for resource addition regarding CPU, memory, and RAM, indicating a scalable solution. Additionally, Proofpoint Email Protection continues to enhance its capabilities for integrating with SIEM tools.

Proofpoint Email Protection customer support is excellent. They assist in setup and issue troubleshooting effectively. Their genuine team efficiently addresses problems during calls.

Proofpoint Email Protection is used as a hosted infrastructure, with payment for the license cost and additional setup costs. The cost is competitive with Proofpoint Email Protection being a market leader and their customer support is very good.

I would rate Proofpoint Email Protection 10 out of 10. If you are considering a market leader or thinking about switching from a different solution to Proofpoint Email Protection, it would be a wise decision because Proofpoint Email Protection is a market leader for email protection. You will get all those components needed to safeguard your environment. It is backed by Proofpoint Email Protection enterprise customer support, so their support will be there if any major outages occur. My overall review rating for Proofpoint Email Protection is 9 out of 10.

My main use case for Proofpoint Email Protection is that I work at an MSP, providing end-user support as the SMEs for Proofpoint for a customer, primarily focused on mail security.

A specific example of how I use Proofpoint Email Protection for mail security includes whitelisting, whitelisting URLs, and whitelisting email domains.

The best feature that Proofpoint Email Protection offers is probably threat protection.

What I find most valuable about threat protection is the awareness and the breadth of how it can be.

Proofpoint Email Protection has positively impacted my organization because it has done its job; the company we support does not have any sort of vulnerability attacks by having it in place.

This has definitely led to measurable outcomes, as I have definitely reduced incidents.

Proofpoint Email Protection can be improved in that it is quite a large product, so learning how to be fully conversant in it can take some time within the team; this is probably the biggest challenge at the moment for us, getting everyone fully conversant to support the product.

I choose 8 out of 10 for Proofpoint Email Protection because I do not give anything a 10, as there are always things that can be improved in a product; it is quite a large product for us to support, so that is why I give it an 8 out of 10; it is a good product, an excellent product.

I have been using Proofpoint Email Protection for just over two years.

I do not think I have noticed any changes in operational efficiency after implementing Proofpoint Email Protection.

Proofpoint Email Protection provides some visibility into people-based risk within my organization, as the information we provide back to the customer allows them to deal with it within a different team.

I do not deal with the SOC, so I do not know how using Proofpoint Email Protection has impacted SOC analyst workloads.

I would describe my experience with the unified admin console in Threat Protection Workbench as user-friendly, but it is a large product, so there are many things to do and much to learn about it.

My advice for others looking into using Proofpoint Email Protection is that it is a good product, but as long as you set it up properly at the start, it will serve you well.

I give Proofpoint Email Protection an overall rating of 8 out of 10.

We are an IT review company. We partner with IT vendors and collect reviews for them.

Proofpoint Email Protection has impacted my SOC analyst workload by a certain percentage. I have seen changes in operational efficiency. I have observed a reduction in threats that my organization needs to protect against.

The best features in Proofpoint Email Protection are its capabilities that I appreciate. Proofpoint Email Protection provides visibility into people-based risk within my organization. I am able to see which users have a higher risk rate.

There are areas in Proofpoint Email Protection that have room for improvement.

I have been using Proofpoint Email Protection for a period of time.

Proofpoint Email Protection is stable, rating at a 10 where 10 is the best.

Proofpoint Email Protection is scalable, rating at a 10 where 10 is the best.

I rate the technical support at a 3 out of 10, with 10 being the best.

My thoughts on the pricing are that it is cost-efficient.

I would recommend Proofpoint Email Protection to others looking to implement this product. Others should consider conducting a proof of concept before implementation. I have given this review a rating of 10 out of 10.

My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training.

I utilize the email protect portal to ensure that none of our employees in any of the branches or locations we have click on a phishing email or a link within an email before it is rewritten or reviewed via Proofpoint Email Protection.

The best features that Proofpoint Email Protection offers are the URL isolation and training for phishing simulations.

The phishing simulations set up training so that users do not have issues clicking on phishing emails that may slip through the cracks, and the URL isolation prevents people from clicking on malicious URLs.

Proofpoint Email Protection has positively impacted my organization by preventing malicious URL and QR code scans from phishing emails.

To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs.

Regarding Proofpoint Email Protection's AI capabilities, I think its governance and security are underutilized.

I have been using Proofpoint Email Protection for four and a half years.

Proofpoint Email Protection is, for the most part, stable.

The scalability of Proofpoint Email Protection is easy to manage.

The customer support is above average.

I would describe my experience with the unified admin console in Threat Protection Workbench for managing security operations as having made things slightly easier.

I found the experience with pricing, setup cost, and licensing easy with our customer advisor and our engineer.

Using Proofpoint Email Protection has lightened the load on some of our internal investigations.

Proofpoint Email Protection provides a high level of visibility into people-based risk within my organization. In terms of impact, users are more aware of the issue at hand. I advise others looking into using Proofpoint Email Protection to utilize Proofpoint Academy as well as any documentation.

I am not utilizing Proofpoint Academy. I do not utilize Messaging Security for protection across cloud apps and file sharing services.

My main use case for Proofpoint Email Protection is to handle phishing emails.

When an email comes from a spoofed email or domain, we get alerted, and we check the domain and attachments flowing from that email. Proofpoint directly redirects any suspicious emails to us as an alert, allowing us to check the authentication paths such as SPF, DKIM, and DMARC, and we also analyze the suspicious IPs or domains.

Another use case with Proofpoint TAP involves checking if the URL in the email is blocked or re-injected by Proofpoint. If blocked, it redirects to a sandbox environment to keep users safe from attacks. Re-injected URLs mean the user is protected when they unknowingly click on malicious content.

The best features that Proofpoint Email Protection offers me include Proofpoint TAP, Proofpoint user click, and Proofpoint detection based on threat intelligence.

I rely most on Proofpoint TAP because it gives a wide view of the email, indicating whether it is shared or comes from a suspicious source, and it provides clear information on the safety of URLs and attachments present in the email.

Proofpoint Email Protection has positively impacted my organization by simplifying the analysis of emails since it provides segregated statements that highlight the important parameters we need to check, allowing us to efficiently conclude if the alerts are false positives or true positives.

It saves us a lot of time because emails from Proofpoint gateway are typically rewritten for safety, which reduces the need for high-impact actions such as isolating devices immediately since we can rely on Proofpoint Email Protection to ensure safety.

From my experience using Proofpoint Email Protection, it has been quite helpful, although there is always room for improvement. I currently do not have any specific improvements to mention, but if I need changes in the future, I would bring up those ideas.

I started using Proofpoint Email Protection on August 11, 2025.

Proofpoint Email Protection is stable.

I have not faced issues that required customer support; our infrastructure team handles such matters, so I cannot speak to my experience with Proofpoint Email Protection support.

Neutral

I have only used Proofpoint Email Protection for email security in my current company, although I have previously used Microsoft Defender for email security, which differs from a gateway.

Proofpoint Email Protection obviously helps save money by preventing the chaos caused by compromised accounts, and it normalizes many threats.

Users in my organization often lack knowledge about phishing emails despite quarterly training, and they can fall victim to social engineering emails, which is where Proofpoint Email Protection helps efficiently check those kinds of emails.

I do not have detailed information about operational efficiencies or cost savings because my role focuses solely on using Proofpoint Email Protection for analysis.

My advice for others looking to use Proofpoint Email Protection is to focus on threat detection and ease of management, and it is crucial to plan properly, testing with a subset of users first to minimize disruptions during onboarding.

Additional thoughts on Proofpoint Email Protection include that it is an AI-driven solution excelling in real-time threat blocking, featuring a dynamic scoring system to focus security teams on high-impact threats and the need for careful tuning to avoid over-quarantining legitimate emails. My overall review rating for Proofpoint Email Protection is nine out of ten.

I have about three years of experience with Proofpoint products.

I gained experience with this product while working in the retail industry.

We deploy it in the cloud.

I deal primarily with Proofpoint Email Protection, which is the main focus of Proofpoint's offerings.

Mail security works in conjunction with firewalling for email and DMARC compliance, and there are various authentications involved.

Proofpoint Email Protection is focused on email protection and is the key product.

With Proofpoint Email Protection, I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement. It's also very less noisy.

I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.

I have about three years of experience with Proofpoint products.

During outages, I don't see much of an issue, as they let us know, and I personally don't experience many outages.

It is very less noisy, and if we need support, it is also much better compared to other vendors.

I would rate the support a nine or ten.

I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.

Positive

I do not have experience with Microsoft Purview products, but I know some Proofpoint products.

I apologize, I do not have experience with the Purview one, but I do know the Proofpoint products.

I'm not sure about the features of the Purview one.

Compared to other products, Proofpoint's real-time threat intelligence makes it less noisy. They collect and share threat information effectively, which benefits all customers.

I have seen a lot of improvements in Proofpoint's reporting and analytics compared to earlier days.

As a leader in the market, I find the pricing for Proofpoint Email Protection is a little high.

Their licensing models vary, and even the premium model adequately supports awareness campaigning, so I find it acceptable.

Normally, they sell their products through resellers, not directly through AWS Marketplace.

For us, we are clients of Proofpoint.

I rate Proofpoint Email Protection a nine out of ten.

My main use case for Proofpoint Email Protection is email defense, monitoring of malware, and protection. I use Proofpoint Email Protection for monitoring malware or protecting patient information to analyze incoming mail, and I also use it for its DMARC capability.

The best features Proofpoint Email Protection offers include an email detection engine that is very strong. Advanced Threat Detection stands out to me as a great feature, and the spam filtering reduces users' daily operation time quite a bit, while URL Defense is also quite strong.

Proofpoint Email Protection has positively impacted my organization by definitely reducing the load on administrators for releasing emails and other spam operations that used to be handled by administrators. The threat detection is also much stronger, resulting in reduced incidents and reduced time around resolving those incidents.

I think Proofpoint Email Protection could be improved if the user interface portals could be consolidated into a single portal, as there are currently four, five, or six separate ones. If they could be combined, that would be beneficial.

I have been using Proofpoint Email Protection for three years.

Protection is crucial. The spam filtering has reduced triage time significantly.