Proofpoint Email Protection Reviews

We use Proofpoint Email Protection mostly for email filtering, spam, and phishing.

URL scanning and online relay service are the most valuable features of Proofpoint Email Protection.

Integration and filtering out who you want and don't want to have integrated ID could be improved. Sometimes it takes longer for an email sent through Proofpoint Email Protection to reach the client.

I have been using Proofpoint Email Protection for five years.

Proofpoint Email Protection has no stability issues.

Proofpoint Email Protection is easy to scale. Around 50 users are using the solution in our organization.

The solution’s initial setup is pretty straightforward.

Proofpoint Email Protection has comparable pricing. The solution has a monthly license. Suppose Proofpoint Email Protection can have 50 users, but you have only 30 current employees; then you only pay for those that are active.

We are using the latest version of Proofpoint Email Protection. Depending on the number of users, one or two people are required for the maintenance of Proofpoint Email Protection.

I would recommend others to compare Proofpoint Email Protection with other tools before choosing it.

Overall, I rate Proofpoint Email Protection an eight out of ten.

I have been using Proofpoint Email Protection for the emails that we receive to determine if there is any suspicious attachment or content. It will detect and give us an alert on our dashboard. From there we can pick up the alerts and review and take action to mitigate the risk.

The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk.

Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists.

I have been using Proofpoint Email Protection for approximately four years.

Proofpoint Email Protection is stable.

The scalability of Proofpoint Email Protection is good because it is cloud-based.

We have approximately 5,000 people using this solution in my organization.

If we need to understand how to use the solution better we contact the support.

I rate the support of Proofpoint Email Protection a four out of five.

Positive

The initial setup of Proofpoint Email Protection is easy, it does not take more than a couple of weeks. However, it can depend on the business.

The solution is expensive.

My company is using the solution because it is one of the leading email security providers, and it has gone through a review by the application security team. The features were in line with our requirements.

I recommend Proofpoint Email Protection because it provides everything in one place, such as security control. I would suggest having a separate solution for security control and another for email business flow. This way it would give a separation of duties instead of having everything in one place, the business policy as well as the security policy. Sometimes it is not the best way to manage both policies in one place. It's better to have a dedicated security, email security gateway where we can control the security of the organization.

I rate Proofpoint Email Protection a nine out of ten.

I gave my rating because the solution provides everything in one place and it has a lot of features for more insight regarding suspicious emails. I can see how many users received it, the attack vector, and the repetition of the email.

Proofpoint Email Protection is used as an email security platform to detect all kinds of malware, viruses, and unethical acts being done through email solicitations.

We've been dealing with Proofpoint Email Protection for at least three years. We've been providing the support for it and deploying it across different countries within the group.

Proofpoint Email Protection is stable enough, and it has a good image within the group. It's doing its job.

The initial setup for Proofpoint Email Protection is not too complicated. I won't classify it as complicated or complex, though it does require a certain level of technical skills to manage and run the platform, which is also required on similar platforms.

My clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive, but I don't know how much they're paying for it. The price for the license could still be cheaper, in general.

I provide products to clients. I have clients who use a product for email protection that I provided: Proofpoint Email Protection. They use it in their corporate offices.

At this point in time, there's nothing that needs to be changed or improved in the tool. We have regular updates for Proofpoint Email Protection, so there's no specific need to change anything.

I have two to three clients using the tool, but globally, within our group, I don't have information on the total number of clients using Proofpoint Email Protection.

My company provides L3 support, and we reach out to Proofpoint for typical, vendor-type support, L4 support via a ticketing system.

I'm rating Proofpoint Email Protection eight out of ten.

We use it for our email flow. We use it for our daily operations. For example, it helps in dropping spam and phishing emails.

There is room for improvement. One aspect that could be enhanced is finding a better way to follow outgoing mail. This would be particularly useful in situations where customers or suppliers claim they did not receive our messages.

We have been using this solution for seven years. We are also using a Proofpoint protection server and Proofpoint Threat Response.

I would rate the scalability a nine out of ten. We have about a thousand people using it.

The customer service and support team is okay.

Positive

It was easy to set up. I would rate my experience with the initial setup a nine out of ten. The deployment took half a day. 

We worked on the deployment process together with our provider.

Overall, I would rate the solution a nine out of ten. We are really satisfied with the solution. 

The archive feature is valuable.

The solution can be improved by including a real-time block list and giving the user more control over customizations. 

We have used the solution for ten years.

The solution is stable. I rate it a ten out of ten.

The solution is not very scalable.

We rate our experience with customer service and support an eight out of ten.

Positive

We previously used Barracuda.

The initial setup took half a day to configure, and two people were required for deployment.

I rate the solution a nine out of ten. The solution is good, but the scalability can be improved and the solution can be optimized.

Proofpoint Email Protection is used for email security.

The most valuable features of Proofpoint Email Protection are the performance from being on the cloud.

Proofpoint Email Protection could improve by reducing the price.

I have been using Proofpoint Email Protection for less than one year.

Proofpoint Email Protection is stable.

Proofpoint Email Protection is scalable because it is on the cloud.

The initial setup of Proofpoint Email Protection is simple.

The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda.

I would recommend this solution to others.

I rate Proofpoint Email Protection a seven out of ten.

Our primary use case of Proofpoint Email Protection is focused around data loss prevention (DLP). To protect against spam, viruses, incoming and outgoing mail.

Proofpoint Email Protection's detection for true positives are great. False negatives or type two errors are very low. Type one errors are acceptable and this capability is the one that allows the least amount of spam to enter.

The only downside with Proofpoint Email Protection is the cost.

I have been using Proofpoint Email Protection for 5 years.

Proofpoint Email Protection is hosted in the cloud, and the stability is very good. 

The solution is cloud based so it's very scalable. 

The initial setup for Proofpoint Email Protection is pretty straightforward. 

There has been a recent pricing increase with Proofpoint Email Protection and we are assessing other companies who provide a similar service for comparison. 

The advice I would provide others who were considering Proofpoint Email Protection, is to test the product to determine if it provides you with the best filter rate. 

Our primary use case is the encryption tooling of email security. Emails sent externally are automatically encrypted as is all the information included. There are some DLP related options available in Proofpoint, which we enabled with the help of classifying the emails, like internal, external, private, public, sharing. That's our main use. We are customers of Proofpoint.

The value for us is that we now have much better control over emails, especially those sent via Office 365 on the cloud. We've configured it so that all emails go to Proofpoint and are quarantined or encrypted. I believe the quarantine email function is very rare to find in other solutions. It's a powerful tool and I believe cost effective.

Integration for reporting needs to be improved, it's a little complex. Right now we have integrated with Power BI to get logs and information from Proofpoint. That has to be improved with the API and there are also latency issues which need to be simplified and improved. Those are the areas I've observed that need improvement. 

The solution is hosted by Proofpoint on Amazon AWS, with some on servers on-prem. We've done the load balancing and I believe it's pretty strong now. We haven't experienced any issues. 

Scalability is good, we have around 100,000 employees. For now, we have implemented two data centers. It covers 60% of traffic. We're moving ahead so that by the end of the year we'll have 100% implementation. 

Technical support is relatively good although the solutions and ticketing system requires a lot of improvement.

We were previously using Symantec but switched to Proofpoint because Symantec didn't offer the email quarantine function. Cost was another issue with Symantec being a more expensive solution. But the main reason we switched was because we were looking for more control over the cloud email, especially with the sensitive information we have. 

The initial setup was a mixed experience. Nothing is simple nowadays and we were dealing with both cloud and on-prem, dividing the load blancing. As a result, it's taken almost six months to get full implementation. We were testing for a lot of that time. We initially implemented only in the cloud. And later on we integrated it with the reporting applications, and lastly we implemented on-prem. We are a team of seven, and implemented ourselves. I did a lot of demos and trainings which helped us a lot when it came to deploying ourselves.
We now have around 10 staff who have access to the administration portal; the project manager, a couple from the messaging team, architects, and security engineers. 

We evaluated Forcepoint and McAfee but both dropped out in the middle stage and we moved on to testing with Proofpoint. Both solutions had an easy environment, with an easy to configure and straightforward dashboard. However, when it came to security controls, including inscription and quarantine options, those things were more available in Proofpoint. 

We've observed that we have almost 99.9% control over our emails now in an easy to configure and easy to implement solution. It's simple and easy for the administration as well. We're looking forward to any upgrades or updates they provide. I recommend this solution if it suits your needs and requirements. If you have concerns about data floating in emails, it's a good solution. If that's not an issue then you can choose something else.

I rate the solution nine out of 10.