Proofpoint Email Protection Reviews

My main use case for Proofpoint Email Protection is for protecting email and email security to prevent business email compromise and malicious email from reaching our users. Proofpoint Email Protection helps in stopping malicious emails from getting to our users, such as phishing emails and emails with malicious attachments. Proofpoint Email Protection does quarantine multiple malicious emails in our environment, and an example would be an email recently with a malicious website asking the user to log in; Proofpoint was able to detect that the URL was malicious and block and discard the email.

The best features Proofpoint Email Protection offers include an easy-to-use dashboard and administrative tools, an easy-to-use quarantine filter for users, and continuous protection. Proofpoint Email Protection has very good reporting capabilities as well as integration with Microsoft 365 email.

We have noticed a huge improvement in productivity of the users by clearing up their inbox of malicious emails and spam, and it has also prevented and secured our environment on a daily basis, making the security team's job much easier. Proofpoint Email Protection has changed my security team's day-to-day tasks; instead of reviewing malicious emails or assisting users, Proofpoint blocks those emails automatically and filters them, saving time for my team.

Using Proofpoint Email Protection has freed up my SOC analysts' time and helps them focus on more important activities. Proofpoint Email Protection provides very deep visibility into insider risk and also has a category called Very Attacked Persons, which highlights which users in the environment are receiving malicious emails and at what level. Proofpoint has helped our environment to be more secure by protecting us from threats, especially over email.

There is nothing in particular that needs improvement; I am very happy with the solution. There is a bit of a learning curve to get started in the unified admin console in Threat Protection Workbench, but once I am familiar with the settings and the tool itself, the day-to-day experience becomes very easy.

I have been using Proofpoint Email Protection for five years.

Proofpoint Email Protection is a very stable product, and we have been using it for five years.

The scalability of Proofpoint Email Protection is excellent; the solution is very scalable regardless of the number of users in your environment, and while the licensing costs may change, the product remains very stable.

Customer support for Proofpoint Email Protection has been very efficient and effective. I would rate the customer support a ten out of ten.

I previously used Office 365 ATP; I felt that solution was not a premium product and many malicious emails got through to user inboxes, but after switching to Proofpoint, the malicious emails were pretty much stopped.

We have definitely seen a return on investment, particularly in time saved for the security team as well as the users in the organization.

Proofpoint Email Protection is not a cheap product; it is priced probably a bit on the higher end compared to other similar solutions, but I feel the pricing is justified by the quality of the product, and the experience with negotiating pricing was good and fair.

I did not evaluate other options before choosing Proofpoint Email Protection.

My advice for others looking into using Proofpoint Email Protection is that it is a very solid product, a very mature solution in the email protection space, especially if you are using Microsoft 365 emails; Proofpoint integrates very well with the solution and makes life easier for users as well as the security team. I would rate this product a ten out of ten overall.

My use case with Proofpoint Email Protection was primarily as a secure email gateway, and all of those sound like they describe the same thing. I know Proofpoint Email Protection has a big product portfolio, and we had other products that filled some of the other services that they also offered.

The best features I liked the most about Proofpoint Email Protection are difficult to pinpoint because it changed its user interface. Initially, it was a very old, clunky user interface, and during the time that I used it, they upgraded to a new modernized user interface. The power, flexibility, configurability, and Proofpoint Email Protection's professional services were some of the biggest selling points for me at the time and the things that I benefited from the most. The solution was very granular and very configurable.

Using Proofpoint Email Protection has impacted my SOC analyst workloads by lessening it over prior tooling that was in place and making it more focused. The tooling is more mature, more modern, and easier to use.

Proofpoint Email Protection did influence the quality of threats my organization needed to protect against. The help Proofpoint Email Protection provided with my threat protection and managing security operations comes from being easier to work with overall than the legacy interface. The new unified interface was a more modern, streamlined interface. It was very granular and very configurable, so the old interface exposed all that and you had to know how to navigate it to get to where you needed to do all those little granular tweaks. The unified interface streamlined that and made it much easier.

There are areas that have room for improvement in Proofpoint Email Protection, particularly regarding the interface, since I used the old legacy interface so much. I think they are making strides in that direction already, so I would say continue there. I am not sure how completed the new unified interface is or if they have actually finished and rolled all of the features up in there or not. That is a good area for continued focus. Proofpoint Email Protection was a very powerful product. The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.

My experience with Proofpoint Email Protection ended about six months ago since I changed jobs, but I used it for three or four years.

I would rate the stability of Proofpoint Email Protection somewhere between a nine and ten. It was very rock solid.

Positive

The scalability of Proofpoint Email Protection is probably an eight or nine.

Positive

I would rate Proofpoint Email Protection's vendor technical support a nine out of ten. The support was very good. It would be tough to get a ten in technical support.

Positive

I used other products before implementing Proofpoint Email Protection. The other solutions I have tried include Postini before they got purchased, Mimecast, Microsoft's 365 Defender, and on-premises products from decades ago, such as the old Barracuda email firewalls.

The deployment of Proofpoint Email Protection was not overly complex. It required their professional services, and they walked us through the deployment. Working with them, I would say it was not difficult.

The deployment of Proofpoint Email Protection was not overly complex. It required their professional services, and they walked us through the deployment. Working with them, I would say it was not difficult.

Proofpoint Email Protection did save me some time or resources. I do not have a hard and fast metric that we calculated for that, but it certainly did.

The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation. There is certainly less manual time spent on any of those tasks.

The purchase of Proofpoint Email Protection was through a partner, although I did not make the purchase directly. I only helped with the decisioning, and I imagine it was with one of the large resellers.

My thoughts on the pricing of Proofpoint Email Protection are formed by my lack of direct involvement in the purchasing, as I was more engaged in the proof of concept and evaluation. Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using. The pricing is not exorbitant or out of line, but on the pricier side than some of the other competitive products.

The other solutions I have tried include Postini before they got purchased, Mimecast, Microsoft's 365 Defender, and on-premises products from decades ago, such as the old Barracuda email firewalls.

Approximately one thousand to two thousand users use Proofpoint Email Protection.

The usage is global, not limited to the United States.

Proofpoint Email Protection requires maintenance, and the patching and updating were typically handled by them, and then we just kept it under active maintenance. Since it was a SaaS-delivered solution, they kept it updated.

Whatever was required on my end for Proofpoint Email Protection was easy.

I would rate the solution overall as an eight out of ten.

I would compare Proofpoint Email Protection to other products and vendors on the market as one of the leaders, for sure.

I would recommend Proofpoint Email Protection to other users, as I did not have any negative experience, and I would definitely recommend a proof of concept just because the landscape is changing so quickly. There are new and emerging technologies that would be worth considering in a bake-off or proof of concept along with any of the core vendors now, but Proofpoint Email Protection would definitely be in the mix.

My main use case for Proofpoint Email Protection is to protect our company emails from suspicious attacks as it serves as an email security gateway.

Proofpoint Email Protection has helped block risky content by alerting us when someone clicks on a link in a delivered email post-delivery, allowing us to block it after the user opened the email or clicked on the link, or preventing the user from clicking the link while it is on the isolated browser.

I review Proofpoint Email Protection activity every week, checking reports through the Proofpoint admin and using the workbench to check for exposed users, statistics, and to release emails.

All the features that we use in Proofpoint Email Protection are really important to us.

We rely on quarantine management significantly in Proofpoint Email Protection because we receive numerous multimedia and encrypted attachments almost every day.

Quarantine management is the main protection feature for us in Proofpoint Email Protection, although the threat detection is also one of the good features because it is very active and responsive.

Proofpoint Email Protection has positively impacted our organization's protection and has maintained security very well.

I would like to see improvements in Proofpoint Email Protection's portal as it is sometimes slow.

The performance of Proofpoint Email Protection's portal needs to be more responsive, and we would like more features added to the admin interface.

I have been using Proofpoint Email Protection for about three years.

Proofpoint Email Protection is stable, showing about 99% stability for us.

Proofpoint Email Protection's scalability is easy; if the company grows, expanding is straightforward with the team.

Customer support for Proofpoint Email Protection is very useful and helpful; we always contact them if we need support, whether it's for setting up features or technical support, which is very responsive.

I would rate the customer support of Proofpoint Email Protection a ten.

Positive

We were previously using Mimecast before switching to Proofpoint Email Protection because Mimecast was not sufficiently effective and didn't provide adequate visibility.

The management reviewed some options before choosing Proofpoint Email Protection, but I didn't evaluate them personally.

We are looking at some other features that we might add from Proofpoint Email Protection, but so far, we are still discussing this as a team.

We have seen a return on investment through saved time and more efficient management, but it is not about needing fewer employees.

I do not handle the pricing, setup cost, and licensing for Proofpoint Email Protection, but I think it's a bit pricey compared to other solutions, even though we found no competitor with comparable features.

Proofpoint Email Protection is a very great product that has improved significantly since we implemented it, and I believe it will continue to improve, especially in the AI field. We may also consider using data protection from Proofpoint in the future, although we are not using it now.

Using Proofpoint Email Protection has made SOC analyst workloads easier because the reporting and analytics are very useful and explain a lot for us.

Proofpoint Email Protection provides a clear level of visibility into people-based risk within our organization, helping us know which users are most at risk.

Operational efficiency has improved significantly since we switched to Proofpoint Email Protection from another product that was less effective. With Proofpoint Email Protection, we can manage our SPF, DMARC, and handle emails with attachments, releasing emails and other tasks more efficiently.

My experience with the Unified Admin Console in Threat Protection Workbench is that it is easy to use, but we face issues when releasing some emails to users, where they sometimes do not get released and need to be released from the portal.

Proofpoint Email Protection has changed the time required for email investigations and responses, saving us time by providing greater visibility that we lacked before.

I feel that the overall scope and range of Proofpoint Email Protection's threat protection capabilities are comprehensive enough for our needs as a small organization focused on email protection at the moment.

I advise others considering Proofpoint Email Protection to go for it if they can afford it, as it is a very great product.

I have given this review a rating of 9.

Public Cloud

Other

My main use case for Proofpoint Email Protection is email defense. A specific example of how I use Proofpoint Email Protection for email defense is through malicious email detection, phishing detection, and malicious email removal.

Proofpoint Email Protection offers malicious email detection, phishing detection, malicious email removal, and phishing removal as its best features. I find malicious email detection most valuable day-to-day because we don't get infected.

Proofpoint Email Protection positively impacts my organization because it is a simpler solution in terms of user interaction compared to my previous email gateway, and its detection capabilities are considerably more advanced. It has saved time for us with less triage for responders. For administrators, the number of positive incidents we now test has decreased, and end users have less spam and malicious emails. It has reduced triage time and improved response times. Compared to my previous provider, the triage time is reduced by more than 70%.

Proofpoint Email Protection provides considerable visibility through the risk ratings and awareness training results. It has reduced threats by a considerable amount; I would estimate probably over 30%, though this is also due to technical improvements on my end, so I believe it would be less than that.

It would be better if I could submit a false negative without having to download the email message from the user's inbox.

The addition of not having to submit a false negative email from a user's inbox would be a beneficial feature. If Proofpoint Email Protection worked out their portal configuration into a single pane, it would be appreciated.

There are a couple of pain points regarding uploading false negatives and other related issues. We don't have the integration with the messaging applications yet, so it hasn't achieved full coverage, though I understand that depends on our organization.

I have been using Proofpoint Email Protection for three years.

Proofpoint Email Protection is stable. I conducted extensive research before the migration, and having used Mimecast for three years, I can confirm that Proofpoint Email Protection maintains strong stability.

Proofpoint Email Protection is scalable; it requires adding more licenses to scale up.

The customer service is pretty good.

Positive

I previously used Mimecast for three years before switching to Proofpoint Email Protection because I heard it was a better product.

The pricing, setup, and licensing were all straightforward and standard.

There has been a measurable return on investment compared to my last provider. I was spending much more time on manual triage and removal of potentially malicious or phishing emails from user inboxes, whereas Proofpoint Email Protection does that for us. This saves the admin and support team considerable time.

Proofpoint Email Protection does what it says it does, and it does it quite well. The detection engine is excellent, the threat response workbench is good, and overall the user interface is easy to understand and straightforward. I would rate the Threat Response Workbench quite highly because it provides a single pane of glass where I can manage on-premises and messaging services. The pricing, setup, and licensing were all straightforward and standard. I would give this product a rating of 7.

My main use case for Proofpoint Email Protection is to block malicious or suspicious emails as per my role. Proofpoint Email Protection is our email filtering tool and we do our DMARC using Proofpoint Email Protection as well. So basically it's our email security tool overall.

I use Proofpoint Email Protection almost every day. As a security analyst, I'm responsible for investigating suspicious emails that the staff report. Once I investigate the email and determine that the sender is suspicious or malicious, I take their email address, or even the domain and block it in Proofpoint Email Protection so that they cannot send any further email.

For me that's my main use case, my day-to-day thing.

Some of the best features of Proofpoint Email Protection are that the user interface is very simple to navigate and the changes are pretty quick. I submit the block request and it's implemented almost right away. I also use TAP in order to look at the blocked domains and how many domains were blocked. This comes very handy to understand the security posture of your organization, especially from the email side of things, in terms of how many threats from email were blocked.

From the TAP dashboard, I go through what is in the wild or what URL is being spread out or what URLs these attackers are trying to use. This gives me an idea as to which area is being targeted. For example, if most of the URLs are related to an e-commerce website, I know that they're using the e-commerce as the main phishing attempt. Or if it's a gift card scam, which usually happens around the Christmas time and holiday seasons, that gives me an idea of what to look for, and if I'm training my users I can train them on a gift card scam. This does help me in that sense as well.

Proofpoint Email Protection has definitely impacted my organization positively. I cannot imagine not having an email protection, and Proofpoint Email Protection is pretty good at doing its job. Nothing is 100%. There are hardly a couple of emails that get slipped through it, but as soon as that happens, we go ahead and block it. There have been cases where we reach out to support, open a case, and then get a particular URL and domain blocked as well, which helps in the security of not just our organization but the overall other Proofpoint Email Protection users globally as well.

Proofpoint Email Protection definitely reduces incidents. If the emails are already blocked by Proofpoint Email Protection, it does not land in the user's inbox, which will definitely save the users from clicking into a malicious link. Additionally, because it gives you the ability to block your own domains, if you get information from a different source that says one of your other vendors has been seeing a lot of phishing attempts from a particular email, we can actually go and add it as well. This gives us the opportunity to block those domains, which makes things even easier for us.

There have been a few cases where an obvious phishing email has not been blocked, but perhaps Proofpoint Email Protection was still learning and needed some extra time to figure out that the email was malicious. The detection piece could be improved a little bit more. If one email goes through and somebody clicks it, that's the end of it, regardless of whether further emails were blocked. If Proofpoint Email Protection could detect that first email at the right moment and block it right away, that would be great.

I would appreciate some additional dashboards, enhancements showing the trends, and some reporting. I don't have a lot of complaint about Proofpoint Email Protection interface. It's pretty basic, but I'd like to see some GUI improvements, just from a visual perspective, not from the functional perspective, but maybe from a visual perspective.

I think it would be nice to separate the admin and the security console in Threat Protection Workbench for managing security operations from a segregation of duties perspective. Since we are a smaller organization, I do have access to both, which is okay. But in a bigger organization, they might need a different dashboard for admin and the SOC analyst or the user, again from a segregation of duties perspective. I think it would be nice to have the option to have both in one or maybe split them out, depending on the organization.

I have been using Proofpoint Email Protection for four years now.

The stability has been good so far.

Honestly, customer support has been great. We have had a few calls with our customer engagement team and they have been very helpful. Even the engineers have been helpful, and if we open a case, they get back to us right away. I have no complaints.

Positive

We've been using Proofpoint Email Protection for a while and have not used previous solutions.

Proofpoint Email Protection was already implemented when I joined the company, so I did not have involvement with the initial setup.

That would be a question for the administrator. Unfortunately, I do not have access and that's not something I do, so I don't want to give the wrong answer.

Proofpoint Email Protection has helped a lot. If a lot of emails are being blocked in the first place, they don't go through the user's inbox, meaning users don't get them and they don't report them. If they don't report them, I don't have to investigate them. In that sense, it has definitely saved me a lot of work. From a security perspective as well, that's how it should work. You don't want a lot of things slipping through.

I don't have a specific number, but definitely fewer employees are needed for investigating security incidents. It's not just about the number, it's about the security that it provides overall.

I'm not heavily involved in that, but we are satisfied with the pricing and licensing so far.

Proofpoint Email Protection is doing a lot of enhancement and adding a lot of features. I attended the Proofpoint Protect conference and they did talk about a lot of additional tools they are implementing, including agents. They have solutions for DLP and security awareness. Definitely they're going to have one of the best tools in the near future, and I see people are going to leverage it a lot.

I would say don't just look into one of their products, but try to bundle it up because they have cool products, and you can get a lot of advantage by using their other products such as DLP and security awareness. They work well together, rather than having to use different vendors. It would be a nice idea to just have one product do all or most because they work pretty well.

On-premises

My main use case for Proofpoint Email Protection is working as an anti-spam and phishing analyst, where I need to protect the organization and public users from spam and phishing.

In my daily work, I use Proofpoint Email Protection based on ML models that score each email based on sender reputation, IP reputations, and certain AI ML technologies, allowing us to decide whether an email is phishing, spam, or legitimate.

While Proofpoint is better, I find Abnormal to be much more effective because it uses an advanced AI engine to detect email spams and phishing. In Proofpoint, we observe a false positive rate of ten percent, where out of one thousand users, ten users will be improperly scored, causing their emails to move into spam or junk while occasionally, junk emails mistakenly reach the inbox.

The best features that Proofpoint Email Protection offers include its excellent reputation engines, as their IP reputation and PDR reputation are among the best I have encountered due to the daily feeds into their system protecting us from spam and phishing emails from bad IPs and domains.

The specific benefit of those reputation engines in protecting my organization is their capability against zero-day attacks; Proofpoint has an advanced technique that retrieves emails even after they reach the inbox, regardless of whether the user opens them.

I have witnessed a positive impact of Proofpoint Email Protection on my organization, having worked for one of the world's largest organizations that uses Proofpoint consistently for email security.

Most of the time, it removes phishing and spam from email inboxes, but in rare cases, some emails may reach user inboxes. Nevertheless, we can retrieve them using one of the Proofpoint modules.

I believe Proofpoint Email Protection can be improved; currently, it does not allow organizations to create their own IP listings, so whatever comes into Proofpoint is what helps to remove spam and phishing, and organizations should be allowed to tune Proofpoint Email Protection engine.

I chose eight out of ten because the remaining two points are for their AI detection, which is way behind and needs improvement; they need to collaborate with AI providers to fine-tune their reputations with the help of AI.

I have been using Proofpoint Email Protection for six years.

Proofpoint Email Protection is stable.

I rate Proofpoint Email Protection's scalability a ten out of ten.

The customer support is one of the best I have experienced.

I rate the customer support a nine on a scale of one to ten.

Before Proofpoint, we solely relied on our internal spam filter. We chose Proofpoint because it is the number one email security provider, although compared to Abnormal, it is less efficient; however, its cost is lower.

I have seen a return on investment with Proofpoint Email Protection; it handles most processes independently while only requiring employee rotation for fine-tuning.

Before choosing Proofpoint Email Protection, we evaluated O365 spam filter.

Proofpoint Email Protection has affected my SOC analyst workloads because we have built our own internal spam engine that catches what is missed by Proofpoint, though Proofpoint helps us most of the time.

Proofpoint Email Protection provides a good level of visibility into people-based risk within my organization, as it scores emails effectively, but occasionally scores abnormally, so we can raise FN cases with Proofpoint.

I have noticed significant changes in operational efficiency after implementing Proofpoint Email Protection, as it can handle lakhs of emails in a day.

My experience with the Unified Admin Console in Threat Protection Workbench has been beneficial because it helps us release quarantined emails immediately, rescoring them, and we can use those in a whitelist for further processing. The unified UI is effective, especially since they recently improved it, making it easier to find emails and the user list.

My advice for others looking into using Proofpoint Email Protection is to not aggressively score the emails initially; let the ML learn, as it takes around six months to understand the email flow before scoring correctly.

I suggest exploring Abnormal, which is a bit costlier but currently the best solution in the market.

I would rate my overall experience with Proofpoint Email Protection as an eight out of ten.

On-premises

My main use case for Proofpoint Email Protection is corporate email protection.

For corporate email protection, we are using Proofpoint Email Protection by having email on the cloud through Azure and we are using the solution to protect our email so that we are not receiving malicious emails.

I have concerns mostly related to ransomware attacks in addition to my previous use case.

The best features Proofpoint Email Protection offers include performance and fewer false positives compared to other tools. When I refer to performance, I mean the speed of detection of cyber emails. Proofpoint Email Protection has positively impacted my organization by reducing the number of cyber email attacks we are receiving compared to the past. We are receiving fewer cyber emails, which is a specific outcome that demonstrates our improved security.

Using Proofpoint Email Protection impacts my SOC analyst workloads by adding more performance. Proofpoint Email Protection provides a high level of visibility into people-based risk within my organization. I have noticed changes in operational efficiency after implementing Proofpoint Email Protection, and those changes have increased performance.

Proofpoint Email Protection can be improved by using more AI-powered features.

On a scale of one to ten, I would rate Proofpoint Email Protection overall as seven. I choose seven out of ten because you need more improvement related to AI features.

I have been using Proofpoint Email Protection for five years.

Proofpoint Email Protection is stable.

The scalability of Proofpoint Email Protection is very good.

The customer support for Proofpoint Email Protection is very good.

I would rate the customer support on a scale of one to ten as eight.

Positive

I have seen a return on investment.

My experience with pricing, setup cost, and licensing for Proofpoint Email Protection is that it was very easy to use and very good.

Proofpoint Email Protection is deployed in my organization using both on-premises and hybrid cloud setups, specifically Azure and AWS together. We use Azure more heavily than AWS.

Proofpoint has influenced the quantity of threats my organization needs to protect against, with an increase of eighty percent.

I assess the overall scope and range of Proofpoint's threat protection capabilities in addressing modern security challenges as very good.

My advice to others looking into using Proofpoint Email Protection is to purchase it because it is very good. I would rate this product seven out of ten overall.

My company has a business relationship with this vendor as a partner.

Hybrid Cloud

Microsoft Azure

My main use case for Proofpoint Email Protection is stopping phishing emails.

The best features Proofpoint Email Protection offers are definitely the security email gateway, which provides us with information and pulls emails before they actually reach our environment. If an email has made it past the security email gateway, it will actively go out and pull an email out of someone's mailbox when they have received a phishing email. It is constantly and actively scanning mailboxes for malicious links that may not have been malicious once when they came in.

On a day-to-day basis, Proofpoint Email Protection has saved me about 50% of my workload, which has been a real godsend. Company-wide, this has definitely provided us with more information on how many actual phishing emails we receive on a day-to-day basis. Our previous product did not pull phishing emails out very often as it was not the greatest product.

We were able to find that number of a 50% reduction in my workload by the fact that the number of phishing alert emails that we received in our ticketing system had actually gone down. By calculating how much time I would spend on each individual phishing email, we were able to figure out time spent.

I feel Proofpoint Email Protection can be improved by providing a better user experience. The experience within the product is not the greatest. This is information that I have given back to them previously. I feel the product has been made by an engineer and it really needs someone with UI experience to go through and actually update it so that it is more seamless.

I would prefer to be able to jump into the workbench and do everything within that particular spot without having to jump between multiple screens. I do not want to have to jump into a threat response to look at threat responses. I would prefer to be able to look up an email address and have it provide me all the information I need. I do not need to start typing out the header or the email message ID or which IP address it came from. When I type something into a search field, it should provide me that information immediately.

The experience with Unified Admin Console and Threat Protection Workbench for managing security operations needs a lot of work within the user interface.

I have been using Proofpoint Email Protection for the last six months.

Proofpoint Email Protection is stable, and I have not had any downtime with it yet.

I have Proofpoint Email Protection implemented across five different subsidiaries at the moment, and it has been pretty seamless when it comes to that.

Customer support for Proofpoint Email Protection is amazing. Whenever we have problems, we log tickets and we get a response within the day from them. I would give the customer support a nine on a scale of one to ten.

Positive

I used Mimecast previously. I still use it for my archiving solution, but for anything else, I have moved to Proofpoint Email Protection due to the fact that Mimecast was not performing as intended. It did not provide me with any phishing protection.

I have not noticed any changes in operational efficiency after implementing Proofpoint Email Protection.

Proofpoint Email Protection does not really provide much information in the way of reports regarding the quantity of threats my organization needs to protect against.

Metrics-wise for myself, I save fifty percent of my time in my day-to-day work due to Proofpoint Email Protection. There has definitely been an ROI in that, considering half of my time was spent on that work. Company-wise, the return on investment would be that we are receiving fewer phishing emails and we have better metrics on seeing which phishing emails had actually come into the company or the number of phishing emails.

This is not something that I deal with regarding pricing, setup cost, and licensing.

I tested Abnormal and Harmony, and I also tried another product before choosing Proofpoint Email Protection, but I cannot remember what that product was called.

I sometimes receive communications from my partners with Proofpoint who will contact me to let me know that there is a BEC email going around in my environment, which has really been helpful, seeing as I do not actually pay for that service at the moment.

I feel Proofpoint Email Protection handles the overall scope and range of threat protection capabilities pretty well. The only problem is that some of the features are hidden behind paywalls. I would prefer it if they were not.

I would give this review a rating of eight out of ten.

Hybrid Cloud

Other

Proofpoint Email Protection is primarily used for anti-spam purposes. As other companies receive a lot of malware, phishing emails, and unwanted bulk email, Proofpoint Email Protection stops unwanted email from getting through to mailboxes.

The supplier threat protection feature of Proofpoint Email Protection is particularly valuable. The gateway model prevents emails from reaching the tenant in the first place.

Proofpoint Email Protection ensures users have clean mailboxes and are not bothered by unwanted email. The security operations team spends less time processing unwanted emails or viruses due to Proofpoint Email Protection.

Some of the old portal features of Proofpoint Email Protection are missing in the new portal, so some of the settings could be modernized. The TRAP mail gateway product of Proofpoint Email Protection also has settings missing from its cloud deployment.

The unified admin console in Threat Protection Workbench for managing security operations is still confusing, with many different portals and changing names making it difficult to find all of the features across different products.

Proofpoint Email Protection has been in use for approximately six or seven years.

Proofpoint Email Protection is stable.

The private cloud scalability of Proofpoint Email Protection is managed by Proofpoint, and it is not something that the customer has to handle.

The customer support for Proofpoint Email Protection is good, though it can sometimes not be very responsive. The answers provided are accurate.

Positive

I advise others looking into using Proofpoint Email Protection to invest the time to understand all of the products and features that the platform offers. Using Proofpoint Email Protection helps to reduce SOC analyst workloads by reducing false positive emails that reach users' mailboxes.

Proofpoint Email Protection provides new features that identify highly attacked users, along with BEC features for that. Proofpoint Email Protection has reduced the amount of threats. I gave this review a rating of 10.

Hybrid Cloud

Other

My main use case for Proofpoint Email Protection is to monitor our email gateway and apply the necessary spam filters and virus protection, as well as controls on phishing-related emails.

Proofpoint Email Protection helps to control the large volume of spam and phishing-related emails that come through the gateway, allowing us as human analysts to see through and cut through the noise.

Proofpoint Email Protection helps me with phishing or spam emails by providing their own analytics on determining whether an email is phishing or spam, and their phishing and spam scoring helps dictate that.

Proofpoint Email Protection offers granular controls over what we can do with email flow into and out of the organization, and having a one-product suite where I can manage this makes my job much easier.

Regarding granular controls, we employ a managed service with Proofpoint, and we collaborate with them to roll out different initiatives based on observed threats that Proofpoint reports to us, going through an auditing rule process before we implement it to reduce friction as well as email flow of false positives if it catches any.

Proofpoint Email Protection has positively impacted my organization by definitely lowering the amount of phishing or scam-type emails that our users were receiving, helping them focus more on their work rather than dealing with these types of fraudulent emails.

To improve Proofpoint Email Protection, I suggest improving the UI from the pod to align with the new admin.proofpoint.com interface, as the pod is still existing for a reason, but the interface is definitely outdated.

In addition to the UI improvements, I would appreciate an increase in the speed of the tasks being processed on the pod.

I have been using Proofpoint Email Protection for around four years.

Proofpoint Email Protection is stable, with some downtimes maybe once or twice per year, but the Proofpoint team alerts us as soon as they can to inform us of that.

The customer support for Proofpoint Email Protection is great; we employ a managed service team with Proofpoint, and they do reply quite quickly.

Positive

I rate Proofpoint Email Protection a seven out of ten.

I choose that number because there is room for improvement, but I am more than happy with the current state of Proofpoint Email Protection, just looking at what they can continue to build upon.

Using Proofpoint Email Protection has positively impacted my SOC analyst workloads by reducing noise because of the large volume of emails that come into our organization every day.

Proofpoint Email Protection provides visibility into people-based risk within my organization through the TAP alerts that we receive on various very attacked people, helping us decide how we want to target them in the upcoming security awareness campaigns.

After implementing Proofpoint Email Protection, I have noticed changes in operational efficiency, specifically much more targeted and focused work on the cases that we need to triage rather than dealing with the false positives that we were getting before Proofpoint was implemented.

I would describe my experience with the unified admin console in Threat Protection Workbench for managing security operations as great; the UI is user-friendly and helps streamline what I can see on the dashboard, allowing me to quickly scan through to get what I would like to get from that session.

Proofpoint Email Protection has influenced the quantity of threats my organization needs to protect against by helping with reducing the number of threats through active controls and measures, blocking such threats before they get to the user, which reduces the number of incidents that could arise from having these possible fraudulent emails.

For others looking into using Proofpoint Email Protection, my advice is that it is a great product; it has covered the main areas and more, and I believe they will only get better from here, as they have been very thoughtful in how they design their products.

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