Proofpoint Email Protection Reviews

I use the solution to protect email. It's primarily used for security purposes. 

The solution has improved the productivity of the users. It works in the background protecting us.

The protection has been fair so far. We haven't had any issues. 

It's easy to set up. The deployment is also fast. 

The solution has been stable.

The solution scales well. 

So far, the protection on offer is okay. There are no improvements needed at this time. 

The solution could lower its price. 

I've been using the solution for quite a long time at this point. I'm not sure how long it has been 

We have not had any stability issues. There are no bugs or glitches. It is reliable. 

It is scalable. It's easy to expand. We have about ten people using it in our environment. 

The initial setup is straightforward. It is not overly complex at all.

The deployment itself is very quick. It doesn't take long to set up. You only need one person to set up the solution. 

The solution could be cheaper. The pricing is transparent. There are no extra costs. 

I am a customer and end user. 

I'm not sure which version I'm using. 

I'd rate the solution seven out of ten. It's okay. 

Proofpoint Email Protection is used as an email security platform to detect all kinds of malware, viruses, and unethical acts being done through email solicitations.

We've been dealing with Proofpoint Email Protection for at least three years. We've been providing the support for it and deploying it across different countries within the group.

Proofpoint Email Protection is stable enough, and it has a good image within the group. It's doing its job.

The initial setup for Proofpoint Email Protection is not too complicated. I won't classify it as complicated or complex, though it does require a certain level of technical skills to manage and run the platform, which is also required on similar platforms.

My clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive, but I don't know how much they're paying for it. The price for the license could still be cheaper, in general.

I provide products to clients. I have clients who use a product for email protection that I provided: Proofpoint Email Protection. They use it in their corporate offices.

At this point in time, there's nothing that needs to be changed or improved in the tool. We have regular updates for Proofpoint Email Protection, so there's no specific need to change anything.

I have two to three clients using the tool, but globally, within our group, I don't have information on the total number of clients using Proofpoint Email Protection.

My company provides L3 support, and we reach out to Proofpoint for typical, vendor-type support, L4 support via a ticketing system.

I'm rating Proofpoint Email Protection eight out of ten.

Proofpoint Email Protection is used to protect your entire email.

Proofpoint Email Protection has improved the organization by reducing spam emails.

Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier.

I have used Proofpoint Email Protection within the last 12 months.

The stability of Proofpoint Email Protection is very good.

I have not had an issue with the scalability of Proofpoint Email Protection.

We have had projects with 5,000 users and some with 50 users using Proofpoint Email Protection. We are using this solution extensively and we plan to increase our usage of the solution.

The support from Proofpoint Email Protection is very good. 

I would rate the support from Proofpoint Email Protection a four out of five.

We previously used Proofpoint Email Protection on-premise to Proofpoint Email Protection on the cloud.

Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation.

The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees.

We did evaluate other options before we choose Proofpoint Email Protection.

Proofpoint Email Protection is a very robust solution. I would advise others to read the manual before use.

I rate Proofpoint Email Protection an eight out of ten.

It does have some issues, but it's very good.

Our primary use case is the encryption tooling of email security. Emails sent externally are automatically encrypted as is all the information included. There are some DLP related options available in Proofpoint, which we enabled with the help of classifying the emails, like internal, external, private, public, sharing. That's our main use. We are customers of Proofpoint.

The value for us is that we now have much better control over emails, especially those sent via Office 365 on the cloud. We've configured it so that all emails go to Proofpoint and are quarantined or encrypted. I believe the quarantine email function is very rare to find in other solutions. It's a powerful tool and I believe cost effective.

Integration for reporting needs to be improved, it's a little complex. Right now we have integrated with Power BI to get logs and information from Proofpoint. That has to be improved with the API and there are also latency issues which need to be simplified and improved. Those are the areas I've observed that need improvement. 

The solution is hosted by Proofpoint on Amazon AWS, with some on servers on-prem. We've done the load balancing and I believe it's pretty strong now. We haven't experienced any issues. 

Scalability is good, we have around 100,000 employees. For now, we have implemented two data centers. It covers 60% of traffic. We're moving ahead so that by the end of the year we'll have 100% implementation. 

Technical support is relatively good although the solutions and ticketing system requires a lot of improvement.

We were previously using Symantec but switched to Proofpoint because Symantec didn't offer the email quarantine function. Cost was another issue with Symantec being a more expensive solution. But the main reason we switched was because we were looking for more control over the cloud email, especially with the sensitive information we have. 

The initial setup was a mixed experience. Nothing is simple nowadays and we were dealing with both cloud and on-prem, dividing the load blancing. As a result, it's taken almost six months to get full implementation. We were testing for a lot of that time. We initially implemented only in the cloud. And later on we integrated it with the reporting applications, and lastly we implemented on-prem. We are a team of seven, and implemented ourselves. I did a lot of demos and trainings which helped us a lot when it came to deploying ourselves.
We now have around 10 staff who have access to the administration portal; the project manager, a couple from the messaging team, architects, and security engineers. 

We evaluated Forcepoint and McAfee but both dropped out in the middle stage and we moved on to testing with Proofpoint. Both solutions had an easy environment, with an easy to configure and straightforward dashboard. However, when it came to security controls, including inscription and quarantine options, those things were more available in Proofpoint. 

We've observed that we have almost 99.9% control over our emails now in an easy to configure and easy to implement solution. It's simple and easy for the administration as well. We're looking forward to any upgrades or updates they provide. I recommend this solution if it suits your needs and requirements. If you have concerns about data floating in emails, it's a good solution. If that's not an issue then you can choose something else.

I rate the solution nine out of 10. 

We use it for our email flow. We use it for our daily operations. For example, it helps in dropping spam and phishing emails.

There is room for improvement. One aspect that could be enhanced is finding a better way to follow outgoing mail. This would be particularly useful in situations where customers or suppliers claim they did not receive our messages.

We have been using this solution for seven years. We are also using a Proofpoint protection server and Proofpoint Threat Response.

I would rate the scalability a nine out of ten. We have about a thousand people using it.

The customer service and support team is okay.

Positive

It was easy to set up. I would rate my experience with the initial setup a nine out of ten. The deployment took half a day. 

We worked on the deployment process together with our provider.

Overall, I would rate the solution a nine out of ten. We are really satisfied with the solution. 

The archive feature is valuable.

The solution can be improved by including a real-time block list and giving the user more control over customizations. 

We have used the solution for ten years.

The solution is stable. I rate it a ten out of ten.

The solution is not very scalable.

We rate our experience with customer service and support an eight out of ten.

Positive

We previously used Barracuda.

The initial setup took half a day to configure, and two people were required for deployment.

I rate the solution a nine out of ten. The solution is good, but the scalability can be improved and the solution can be optimized.

Most customers interested in Proofpoint Email Protection have problems with spam, or their email security solution cannot detect phishing or spam, so they want to replace it with Proofpoint Email Protection.

Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution.

The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out, including Proofpoint Email Protection add-ons.

In the product's next release, I want more email servers added, such as Lotus Domino, rather than Proofpoint Email Protection focusing on just Microsoft Office 365 Exchange and Gmail.

I've been working with Proofpoint Email Protection for about eight months or a year.

Proofpoint Email Protection is pretty stable, so it's a nine out of ten for me.

Proofpoint Email Protection is scalable, an eight out of ten, scalability-wise. It has a large capacity, so in most cases, seventy to eighty percent of customers won't have issues with user capacity and email traffic, whether that traffic is coming in or out.

I often contact Proofpoint Email Protection technical support, and it's excellent, so it's a ten out of ten for me.

Positive

Proofpoint Email Protection is the first email security solution I've worked with because this is the first company I joined after I graduated.

The initial setup for Proofpoint Email Protection wasn't that easy, but it wasn't too complex either. I'd rate it an eight out of ten.

It took one month to less than two months to deploy Proofpoint Email Protection.

My team configures the platform to receive the incoming email from the domain and then send it to the customer's email server. For other configurations, it would depend on what the customer wants. Another team is in charge of Proofpoint Email Protection deployment while I do the presale work and capture feature requirements.

The licensing model for Proofpoint Email Protection is simple. It's based on the number of users and, in some cases, the amount of email traffic for the on-premise deployment, but the licensing isn't complicated.

The number of users depends on the customer. For example, it could range from one hundred to twenty thousand in the banking industry. The total price for Proofpoint Email Protection depends on the number of licenses you have.

You don't have to pay additional fees apart from the standard licensing fees.

Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution.

My company is not using Proofpoint Email Protection, but it's a distributor based in Thailand.

I am trying to remember the exact version of the solution, but it should be the latest one.

Proofpoint Email Protection is mainly deployed on the cloud because many of my customers prefer a cloud solution unless the customer works in a bank or financial institution. Still, I have some customers that deployed it on-premises.

Two to three people take care of product deployment. My company didn't receive customer Proofpoint Email Protection maintenance requests this year because it just started working with Proofpoint, but maybe next year, it will.

Proofpoint Email Protection is best for medium to large businesses because it's pretty pricey so smaller companies would go for another product, or maybe Proofpoint Essentials. Still, since Proofpoint Essentials cannot customize policies or have the same usability as the enterprise product, smaller companies usually aren't interested in it.

My advice to anyone planning to implement Proofpoint Email Protection is that if you want a complete platform for email security, this product is the answer. There's no better email security solution than Proofpoint Email Protection if you can afford its price.

I'm rating the product as nine out of ten. I took away one point because of its price.

Proofpoint Email Protection is used for email security.

The most valuable features of Proofpoint Email Protection are the performance from being on the cloud.

Proofpoint Email Protection could improve by reducing the price.

I have been using Proofpoint Email Protection for less than one year.

Proofpoint Email Protection is stable.

Proofpoint Email Protection is scalable because it is on the cloud.

The initial setup of Proofpoint Email Protection is simple.

The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda.

I would recommend this solution to others.

I rate Proofpoint Email Protection a seven out of ten.