Qualtrics XM Platform surpasses its competitors by offering advanced data analytics, seamless user experience, and real-time insights, empowering businesses to make data-driven decisions efficiently and enhancing customer satisfaction through personalized, actionable feedback across various channels.
SurveyMonkey is the world's largest survey company, helping customers collect online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company was founded in 1999 with a focus on helping people make better decisions, and has built technology based on over 10 years of experience in survey methodology and web development. Customers include 99% of the Fortune 500, academic institutions, small businesses, HR departments and neighborhood soccer leagues everywhere. The company has over 250 employees throughout the United States and Portugal, with headquarters in Palo Alto, CA.
Glint Employee Engagement Platform systematically measures and improves engagement. Glint allows organizations to frequently measure the key drivers of employee engagement and to deliver actionable insights so leaders and managers can act quickly.
QuestionPro offers online survey software to create, distribute and analyze surveys, polls, quizzes and more. The software lets users optimize the survey theme to match the brand voice with custom CSS, header & footer, fonts, and logo. Reports to derive insights help users make better business decisions. Get an overview of how surveys are performing with its interactive dashboards. The QuestionPro customer support team is available 24*7 to ensure projects are a success.
Medallia Experience Cloud is a comprehensive customer experience management platform that enables organizations to capture, analyze, and act upon customer feedback in real-time. Its primary use case is to help businesses understand and improve the customer experience across various touchpoints.
The most valuable functionality of Medallia Experience Cloud is its ability to collect feedback from customers through multiple channels, such as surveys, social media, and online reviews. This feedback is then analyzed using advanced text and sentiment analytics, providing organizations with actionable insights into customer preferences, needs, and pain points.
By leveraging these insights, organizations can make data-driven decisions to enhance their products, services, and overall customer experience. Medallia Experience Cloud also offers robust reporting and visualization tools, allowing businesses to track key performance indicators and measure the impact of their customer experience initiatives.
Furthermore, Medallia Experience Cloud helps organizations close the loop with customers by automatically routing feedback to the relevant teams for prompt resolution. This proactive approach not only improves customer satisfaction but also helps organizations identify and address potential issues before they escalate.
Culture Amp is the world's most powerful employee feedback and analytics platform
Wherever your agents meet your customers — phone, chat, or text — the ASAPP platform augments them, so they can be more efficient and effective.
