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Quest Rapid Recovery [EOL] Reviews

Vendor: Quest Software
4.4 out of 5
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What is Quest Rapid Recovery [EOL]?

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Get the Quest Rapid Recovery [EOL] Buyer's Guide and find out what your peers are saying about Quest Rapid Recovery [EOL], Veeam Data Platform, Commvault Cloud and more!
Buyer's Guide
Quest Rapid Recovery [EOL]
March 2026
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Helped 884,976 peers since 2012

Featured Quest Rapid Recovery [EOL] reviews

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PeerResearch reports based on Quest Rapid Recovery [EOL] reviews

TypeTitleDate
CategoryBackup and RecoveryMar 27, 2026Download
ProductReviews, tips, and advice from real usersMar 27, 2026Download
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Veeam Data Platform4.36.6%94%431 interviewsAdd to research
Commvault Cloud4.33.9%95%112 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Quest Rapid Recovery [EOL] offers features like point-in-time recovery, user-friendly interface, real-time replication, and VM standby. Its ease of use reduces admin time and requires no complex training. Granular recovery, deduplication, and compression save storage costs. Rapid Recovery provides fast, reliable restoration for both virtual and physical servers and includes built-in encryption. Synthetic incremental backups and alert notifications enhance efficiency for businesses, ensuring quick data restoration and seamless backup management.
  • "I sleep well at night knowing that our systems are protected."
  • "You can go for this solution; it is a very dependable solution, and we can be confident that this recovery software is working very well."
  • "It has surpassed our expectations time and time again."

Room for Improvement

Quest Rapid Recovery [EOL] needs improvements in speed and GUI response times. There are issues with technical support responsiveness. It's buggy and costly, with problematic reporting and terminology. Users experience challenges with full backups consuming resources, limited snapshot capabilities on physical environments, and storage management. There's a need for better integration with physical servers, improved archive features, and more file-level backup options. The handling of snapshots in Hyper-V and manual configuration backups need attention.
  • "I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest."
  • "There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up."
  • "It would be nice if you could deploy the agent without having to reboot."

ROI

Quest Rapid Recovery [EOL] is highly valued for its ability to recover data efficiently, reducing risk and preventing future expenses. Users find it difficult to quantify the financial return but value it as an indispensable security measure. Its investment is seen as worthwhile, having paid for itself repeatedly, especially during data recovery incidents. Users appreciate the absence of additional costs once purchased and acknowledge its role in significant recovery situations.

Pricing

Quest Rapid Recovery [EOL] pricing is perceived as high, with costs often associated with server cores and storage capacity. Many users find it expensive, particularly if physical backups are unnecessary, and additional costs like maintenance fees are mandatory. While some appreciate deduplication and virtual standby features without extra charges, overall pricing often leads enterprises to seek alternatives. Comparatively, Quest seems more affordable than some competitors and offers flexibility in license conversions and contracts.
  • "The pricing is on the higher end."
  • "I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
  • "Its price is okay. It is reasonable in terms of the way it works."

Popular Use Cases

Quest Rapid Recovery [EOL] is primarily used for backing up and recovering infrastructure and SQL databases. It supports replication to disaster recovery sites and integrates with Azure for off-site backup. Users deploy it for comprehensive server protection, including file, SQL, and Hyper-V servers, to ensure data security and compliance. This versatile tool assists organizations in managing virtual and physical server data, serving small-sized enterprises and surpassing competitors with its integrated capabilities.

Service and Support

Customer service and support for Quest Rapid Recovery [EOL] receive praise for being responsive and knowledgeable. Despite some slow responses due to time differences, users appreciate the extensive help forums and knowledgeable staff. While some find Premier Support costly and similar to regular support, others find immediate assistance and effective problem resolution, even during weekends. Feedback remains positive with ratings often around seven to ten, indicating satisfaction with the technical expertise offered.

Deployment

Most users found Quest Rapid Recovery [EOL]'s initial setup straightforward and fast, typically taking between 15 minutes to a few hours. However, a few encountered challenges, citing complexity and configuration issues that extended the setup time to days. Deployment often required minimal personnel, though expertise and adjustments were sometimes necessary during installation to ensure efficient functionality. Key aspects of setup included agent installations, backup scheduling, and ensuring system compatibility.

Scalability

Quest Rapid Recovery [EOL] offers scalability, especially for mid-sized enterprises. Users have expanded storage and resources to accommodate growth. While some recommend additional physical core servers for more clients, others find it versatile, supporting multiple virtual machine hosts. Licensing facilitates expansion. Experience varies, with some reaching usage capacity, while others continue to scale through external storage and additional repositories. Cost considerations and hardware requirements are noted, emphasizing tailored scalability for differing business sizes and needs.

Stability

Quest Rapid Recovery [EOL] is praised for its stability; users report minimal issues, describing it as stable, reliable, and set-it-and-forget-it. Many express confidence, noting successful recovery even when core servers were encrypted. Troubleshooting features assist in maintaining stability, swiftly resolving minor problems. Most users have not experienced failures related to its operation, rating stability highly. Regular checks confirm its dependable performance, leaving users pleased and trusting its capability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Quest Rapid Recovery [EOL] Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business86
Midsize Enterprise34
Large Enterprise68
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
14%
Performing Arts
11%
Healthcare Company
5%
Financial Services Firm
5%
Government
4%
Comms Service Provider
4%
Media Company
4%
Real Estate/Law Firm
4%
Computer Software Company
4%
Non Profit
4%
Recreational Facilities/Services Company
4%
Outsourcing Company
4%
Marketing Services Firm
3%
Legal Firm
3%
Wholesaler/Distributor
3%
Insurance Company
3%
Museum Or Institution
3%
University
3%
Retailer
2%
Hospitality Company
2%
Educational Organization
2%
Aerospace/Defense Firm
2%
Energy/Utilities Company
2%
Logistics Company
1%
Pharma/Biotech Company
1%
Transportation Company
1%
Leisure / Travel Company
1%
Construction Company
1%
Consumer Goods Company
1%
Renewables & Environment Company
1%
Non Tech Company
1%
Venture Capital & Private Equity Firm
1%

Compare Quest Rapid Recovery [EOL] with alternative products

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Learn more about Quest Rapid Recovery [EOL]

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?
  • Ease of Use: Simplifies operations with a user-friendly interface.
  • Granular Recovery: Allows detailed data retrieval.
  • Point-in-Time Restoration: Enables specific time data recovery.
  • Real-time Replication: Ensures up-to-date data replication.
  • Compression and Deduplication: Streamlines data management.
What benefits can users expect from Quest Rapid Recovery [EOL]?
  • Improved Storage Efficiency: Enhanced by archiving and disk backup support.
  • Flexibility: Utilizing VM standby and replication features.
  • Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Rapid Recovery [EOL] was previously known as Dell AppAssure.

Quest Rapid Recovery [EOL] customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

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Product Categories

Product Categories
Backup and Recovery

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Quest Rapid Recovery [EOL] Reviews Summary
Author infoRatingReview Summary
Country Manager at Prianto Ltd4.5I find Quest Rapid Recovery ideal for small companies needing enhanced security and compliance. Its speed and granular recovery are valuable, though improved customer support is needed. I choose between Quest and Macrium based on budget and technical requirements.
Technical Manager at Optimistic Technology Solutions Pvt Ltd4.5I use Quest Rapid Recovery for data backup, replication, and recovery, valuing its rapid VM recovery capabilities. However, improvements are needed in snapshot handling on Hyper-V and enhanced traffic security features, like Active Directory integration.
Engineering Director at MC Microcomputación4.0We sold Quest Rapid Recovery to replace competitors like Veeam, appreciating its full integration, particularly with VMware. It combines three products in one, but it's costly. We evaluated Veeam, Commvault, and Veritas before choosing it.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs5.0I use Quest Rapid Recovery primarily for disaster recovery of specific servers. Its most valuable feature is its effective data center recovery process. While speed could improve, I have no significant issues, previously using Veritas NetBackup and Quest NetVault.
Technical manager at Optimistic Technology Solutions Pvt Ltd4.5I find Quest Rapid Recovery excellent for VM backup and DR replication, with valuable VM standby and quick RPO/RTO. It's stable and easy to set up, but I wish it offered a combined appliance and folder backup feature for broader use.
IT Admin at LDV, Inc.5.0I rely on this solution for comprehensive data backups, which drastically reduced my admin time and enables quick recoveries. It's stable, scalable, offers valuable features like deduplication and replication, and has excellent customer support. My only minor suggestion is to eliminate agent reboots for updates.
President at BTCO Inc4.5I love Rapid Recovery's ease of use, which drastically cut recovery times and eliminated tape management, saving crucial admin hours. It's stable, with excellent support, though I believe the self-service learning resources could still be improved.
Network Administrator at a manufacturing company with 51-200 employees5.0No summary available