We run our entire business from order receipt to invoicing. We also do manufacturing, purchasing, invoice control, billing, and reporting on SAP.
It integrates everything into one process
Pros and Cons
- "It integrates everything into one process."
- "There will always be something within our business that it won't fit."
What is our primary use case?
What is most valuable?
It integrates everything into one process.
What needs improvement?
There will always be something within our business that it won't fit.
For how long have I used the solution?
More than five years.
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September 2025

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What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
They have dealt with our issues well. The technical support is good.
What other advice do I have?
Think of processes as not being linear. Think of them as being three dimensional. You have to consider not just what you want to achieve out of processes, but also if there are secondary consequences.
Most important criteria when selecting a vendor: Whether the product is compatible with SAP.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Information Systems at MBDA
ECC has poor ergonomics. Finance view across functions is valuable, and the platform facilitates the automation of transactional processes
Pros and Cons
- "Finance view across functions is valuable."
- "It automates transactional processes."
- "Poor ergonomics."
What is our primary use case?
European migration in the 2000's was the main reason to change. The legacy mainframe bespoke application was difficult to maintain.
How has it helped my organization?
We were able to consolidate various obsolete IT systems 15 years ago in the context of merging several companies into a more integrated business.
What is most valuable?
Finance view across functions has been valuable. The platform has been used to automate transactional processes.
What needs improvement?
The ergonomics of ECC were poor and unattractive to newcomers, as businesses expect process streamlining.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SAP ERP
September 2025

Learn what your peers think about SAP ERP. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Transportation Planning Responsible with 10,001+ employees
Provides us with an efficient, real-time warehouse management system
Pros and Cons
- "Although you can use SAP as a Warehouse Management System, and you don’t need any other program for that purpose, it is not enough as a Transportation Management System. You need another program which is integrated with SAP."
What is our primary use case?
I use SAP for logistics transactions. I test SAP transactions to make sure they work correctly and train colleagues who are SAP users.
How has it helped my organization?
As our Warehouse Management System, SAP efficiently manages our warehouse operations in real-time.
What is most valuable?
The most valuable features are its worldwide reach.
What needs improvement?
Although you can use SAP as a Warehouse Management System, and you don’t need any other program for that purpose, it is not enough as a Transportation Management System. You need another program which is integrated with SAP. I think this is an area where SAP should improve. It should be work as a Transportation Management System.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team leader SAP Development at Ness Technologies | נס טכנולוגיות
Consolidates multiple back-office systems into one platform with a single database
Pros and Cons
- "The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."
- "The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."
What is our primary use case?
As a manager/team leader and developer with a strong technical background, I work with all aspects of the system in various industries and use cases.
How has it helped my organization?
SAP ECC consolidates five to seven back-office systems under one platform in our organization.
What is most valuable?
The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work.
What needs improvement?
The user interface has room for improvement. SAP is working on it and the improvements are on the way.
For how long have I used the solution?
More than five years.
How is customer service and technical support?
I encountered issues due to human error. SAP support solved the problems. Technical support for customers has improved a lot. It includes live chat support so, in some cases, you can get answers to solve your problem immediately.
What's my experience with pricing, setup cost, and licensing?
SAP ECC is not cheap but I consider it the best system for managing an organization's data and processes.
What other advice do I have?
SAP ERP is the best product for managing all back-office processes in a large organization. All data is stored in a single system which includes one database.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
SAP logistic experts-Mgr MDM Buisness analysis IT Enterprise Program at Teva Pharmaceuticals at Teva Pharmaceuticals
Gives us full control over changes, to the level of individual fields in a master record
Pros and Cons
- "It gives us full control over each change, to the level of the individual field in a master record, including certificates."
- "MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time."
- "The UI could use improvement."
What is our primary use case?
We use two modules. Materials Management (MM) handles the procurement-to-payment process, from inventory through final invoice receipt and verification. Master Data Governance (MDG) centrally creates, changes, and distributes or consolidates master data across the complete enterprise system landscape.
How has it helped my organization?
It gives us full control over each change, to the level of the individual field in a master record, including certificates.
What is most valuable?
MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time.
What needs improvement?
The UI could use improvement.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate Information Management at Gebr. Heller Maschinenfabrik GmbH
The new Visual Enterprise functionalities give an intuitive approach to data
Pros and Cons
- "The new Visual Enterprise functionalities give an intuitive approach to data and make communication between engineering and production easy."
- "Heavy integration is available with all types of systems, and we use it."
- "Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4."
- "It needs a more complete guidance with complete processes. Right now, it only has single transactions."
What is our primary use case?
It runs our company. We try to put as much into the system to have data consistency. Heavy integration is available with all types of systems, and we use it.
How has it helped my organization?
It gives one answer to questions. That is the beauty of an integrated system. Everybody is using it.
What is most valuable?
The new Visual Enterprise functionalities: They give an intuitive approach to data and make communication between engineering and production easy.
What needs improvement?
Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4.
It needs a more complete guidance with complete processes. Right now, it only has single transactions.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior HCM Consultant at a tech company with 501-1,000 employees
Provides built-in localized versions.
What is most valuable?
- Supported over 180 types of business
- Seamless integration inside SAP
- Quick updates
- Built-in localized versions
How has it helped my organization?
I work on project-based organization. There was no method to plan, record, monitor and invoice the hours other than a spreadsheet. After implementing SAP, these processes are being incorporated with a very high level of satisfaction.
What needs improvement?
The talent management sub-modules need to be improved more. Clients are looking for more flexibility and a better GUI.
For how long have I used the solution?
I have used it for almost seven years.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How is customer service and technical support?
Technical support is 6/10.
How was the initial setup?
Overall, initial setup is very complex.
What other advice do I have?
If you have the budget, then I would highly recommend implement it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SAP Professional at a tech services company with 10,001+ employees
The most valuable features for us are the finance and analytics functions.
What is most valuable?
- Supply Chain Management (MM, SD, CS, PP, PM and WM)
- Finance and Controlling (FI/CO)
- Human Capital Management (HCM)
- Analytics (BI and BO)
- Quality Management (QM)
- Project System (PS)
- SRM, CRM, ESS/MSS, EP and so on
How has it helped my organization?
Decision making, requirement planning, and real-time MIS have all improved within the company.
What needs improvement?
Certain things are off-the shelf, but there are a few things that need to be developed based on client specific or unique business processes.
For how long have I used the solution?
Nearly two decades
What was my experience with deployment of the solution?
There have been no issues with the deployment.
What do I think about the stability of the solution?
There have been no stability issues.
What do I think about the scalability of the solution?
There have been no issues scaling it.
How are customer service and technical support?
Customer Service:
Very good
Technical Support:Very good
Which solution did I use previously and why did I switch?
We have implemented in several solutions and used them across our various organizations.
How was the initial setup?
Straightforward
What about the implementation team?
Initially through SAP Partners and then in-house
What was our ROI?
Less than 24 Months
What's my experience with pricing, setup cost, and licensing?
To optimize the Licensing cost, please choose different SAP Users.
To minimize the implementation cost, try to adopt Rapid Deployment Solutions
Which other solutions did I evaluate?
Yes, with other ERP solutions like Oracle, Microsoft and so on.
What other advice do I have?
SAP ERP is capable of handling all types of business scenarios and industry verticals.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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