SAP ERP Reviews

My company wants to change from the legacy system to the new system and new technology.

They also want it to be on-prem. 

Our kind of enterprise is expanding and wants to change the system to adopt a workflow. They want to improve productivity.

They provide a full service. 

My company has been using SAP ERP for ten years.

On average, the companies that use SAP ERP have around 50 users. 

=> I mean that related to license, company may has over 200 or 300 employees, but company only buys 50 account for 50, 70 end-users to use system.

Technical support is fast. Whenever we have a problem, I contact levels 1 or 2 and they are timely. 

SAP is more expensive than some of its competitors.

I would rate SAP ERP an 8.5 out of ten. Not a ten because the solution could be cheaper. 

• Real Time end-to-end transactions
• Industry standard flows
• Structured data

• End-to-end visibility
• Streamlined and ingrained our process

• User Interface / User Experience
• Social features like @mention
• Workflow engine
• Browser Capabilities
• Production Planning

Three years.

Deploying an ERP is a tough task, if not the toughest. It has to do with the fact that our staff did not understand the software well enough, just as the software did not understand us well enough, as we went live.

No issues encountered.

Yes. Sybase, the newly-acquired RDBMS SAP was purchased and we were integrating it into the ERP, didn't scale well and was slow initially. Being one of the first customers of the Sybase/SAP ERP combo, I was disappointed that SAP didn't test out its integration with Sybase thoroughly prior to release.

Aside from the patch, this problem was solved by changing the worker thread parameter on Sybase. We had to rely on our own knowledge based on our previous experience with Sybase.

OK. SAP responded with a patch to our Sybase issue within weeks we of us filing the issue.

OK. The technical support are provided by local SAP partners.

We used a homegrown one. It was getting a bit long in the tooth.

Complex. SAP ERP, even with its so-called industry-specific best practice, does not fit everybody. It must be custom configured to fit your company.

Through a vendor. Their expertise was good.

The ROI, though unofficial, comes from the somewhat shrinking inventory due to an intelligent MRP and the fact that most parts are now fully-accountable for. The ERP has touched upon every corner of our business. While it has streamlined some functional departments right away, other departments have not been adjusted according to my wishes. To get more ROI from an ERP, we have to conduct more data analysis using BI tools (in our case Tableau) to streamline our operations and find problematic issues.

The software was around US$600,000 for 230 users and the vendor implementation cost was around US$1.5 million. The day-to-day cost of using the product is low. Just electricity and user administration maintenance.

• Oracle ERP
• Yonyou ERP

Allocate enough time to do the blueprint and UAT well, but don't drag on the project for too long. 1 year is good -- not too long and not too short.

Our primary use case for the solution is maintaining and deploying queries and internal controls. The solution is deployed on-premises, and we are looking to onboard on cloud next year.

We find the product very valuable.

The warehouse management could be better.

We have been using the solution for many years.

The solution is stable.

The solution is scalable, and we have two people for deployment and maintenance.

The initial setup is straightforward.

I rate the solution a ten out of ten. I advise users to understand the solution before thoroughly implementing it.

We are using SAP ERP mostly for production and financials.

There should be better support provided to be able to migrate to S/4HANA easier.

I have been using SAP ERP for approximately three years.

The stability is SAP ERP is not good only because the version is old. They could work on improving the versions.

The scalability could be better, it is not simple to do.

We have approximately 300 users using this solution. We are not planning to increase usage.

We used Navision previously and then we moved to SAP ERP because of its larger scale and strategic direction from the management.

The initial setup of SAP ERP was complex and very rigid.

SAP ERP requires two people for maintenance and approximately 10 people for the implementation.

There is an annual subscription for the use of SAP ERP.

I would recommend others to use SAP S/4HANA because SAP ERP is out of date. It would be best to skip SAP ERP and go directly for SAP S/4HANA.

I rate SAP ERP a six out of ten.

It's for production planning, logistics, supply chain, and tasks. It is operations oriented with logistics planning and material creation.

Our company has been using the product for over ten years now.

The capacity planning, which is useful to see what has been planned and the time that is needed. It is also easy to shift plans or production planning. It provides one overview.

It needs to incorporate the new features from the SAP S/4HANA release, such as, utilizing data processes, which is quite nice. Also, SAP S/4HANA has a good visualization feature that should be added to this product.

The stability has been quite good. Since I have been working with it, there hasn't been much downtime. Most of the time, there has not been problems.

Check what features you need, which features the solution solves, and look at features are already in the product.

When selecting a vendor, look at the pricing, as well as the support and their knowledge.

It runs our company. We try to put as much into the system to have data consistency. Heavy integration is available with all types of systems, and we use it.

It gives one answer to questions. That is the beauty of an integrated system. Everybody is using it. 

The new Visual Enterprise functionalities: They give an intuitive approach to data and make communication between engineering and production easy.

Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4.

It needs a more complete guidance with complete processes. Right now, it only has single transactions.

SAP Controlling and Fund Management

SAP Controlling give the control of managerial cost in control for management especially accounting. It enables deep costing analysis, cost allocation model and drill down functionality. with Fund Management organization can embed budget control rules to control any budget commitment, consumption before its too late.

Its table and structure complexity is a love and hate situation. Although ABAP created SAP, it's costly to recruit and maintain ABAP.

I've used it for three years.

It's manageable.

No issues encountered.

Never encountered issues.

It's the best.

It's the best.

We've always been using SAP.

It was complex, as the company policy needs to evolves at the pace of system functionality and the design direction.

We used a vendor team who were 8/10.

It's around three years, and the ROI can be vague as we use only finance and accounting related module, along with MM. Basically, our ROI is derived from the amount of estimate savings we calculated, and the budget saved.

Look around at three or four vendors.

Microsoft Dynamics AX

If transformation is what you're looking for, then SAP is your answer. Keep in mind that you need to change yours, and others, mind set. At the end of the day, it's for the organization's future sake.

Almost all of our data processes are running on this platform. We use it for finance, production, logistics, and human resources.

It has a lot of integrity of data, and it is fast. All the users feel that they can trust this data. So, data integrity is the most important value of SAP.

It is scalable. It has the capacity to get bigger and consolidate data from all business processes.

It is not flexible for the users. SAP works in a specific way, and the users and the processes have to adapt to the way it works. It is hard to customize it to the level that we need for our work. It is not easy to get new extensions for process functions, modules, or activities.

It doesn't integrate well with other solutions. SAP is a closed circle, and it is not easy to share information with all of our ecosystems. SAP has its own solution for everything, such as for business intelligence and other things. There are many specialized vendors who are doing better than SAP, but it is not easy to integrate SAP with other solutions.

It has been about 16 years.

It is 100% stable. 

Its scalability is good, but it is not flexible. 

We can keep going with SAP. We have been growing, and we have been adding new business entities to our SAP. The number of enterprises that we manage with our SAP is growing. So, it is scalable.

I would rate it a nine out of 10. It is a very good platform.