SAP ERP Reviews

We are using SAP ERP and the financial part and procurement part and also HR, as well.

It is a comprehensive and robust solution. It can provide lots of functional features. 

It's great for enterprise-level organizations.

The user interface isn't that great. This is an area they could really improve on.

In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding.

The assisting module is good enough for our construction company, however, some specific areas for construction domains are not tailor-made for construction. Ssome construction operations within the solution do not fulfill our requirements. That it is an ERP struggle, and perhaps not specific to this solution. It may not have specific details for our industry. It's fair to say that the existing module, on HR and on procurement, is good enough for us.

In this company, I've been using the solution for more than ten years.

The stability of the solution is quite good actually. It's very stable. Once you have set up and configured it well, the system works very well. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.

I haven't really dealt too much with scalability. Our company has been pretty steady in terms of usage. We haven't really increased anything. IN our environment, scalability isn't so much of an issue.

That sai, it is my understanding that the solution scales well, and if a company needs to expand it, they can do so with relative ease.

I have dealt with technical support in the past. I consider them to be quite good. They are not too bad, actually. Whenever we raise a support ticket, generally we have got a response within two to three days. They are knowledgable and answer our questions.

The initial setup can be quite complex. You need to have someone who is quite knowledgeable on the solution in order to successfully implement it. SAP is quite difficult.

We're just a customer. We don't have a relationship with the organization.

If a company is considering using this solution, they need to know that training is a must for new users and employees.

I'd rate the solution at an eight out of a score of ten.

I use the solution in my company since I am responsible for business digitalization. The tool is used and it is a part of the top-down strategy. My company wants to use the tool since we want a digitalized ERP or to meet the requirements of the authority. The tool is used to meet the needs of the medical product authority and other national regulation authorities.

I think it's a very decentralized solution built for all different business units, so it acts as a separate solution on SAP.

In our company, we have an old system, so the effort to update to HANA was too big for all the ERPs. I think we will update only the ERP part to SAP HANA, and we can build the rest. For communication and CRM, we can build a portal so that we can directly communicate with our users or customers. The tool can be very much customized.

I have been using SAP ERP for fifteen years. I am a customer of SAP.

The product's initial setup phase was very complex, and you can have all the tools to build the process from business, and it depends on the system or on the SAP and not on the other way around. I have a lot of tasks that I have to do because the system says that they are without value, so I would like to change it, and go for digitalization. I have several solutions, one of which is Camunda for process automation. Camunda can be used for process management, documents, and enterprise management.

I think we have not seen any tangible benefits from SAP ERP.

I am not satisfied with the tool.

I use an old ERP tool, so it makes no sense to rate the product. I want to update it to a new architecture. I think SAP is an old ERP.

I rate the tool a one out of ten.

We use the dashboard for reporting for multiple clients. We mostly use it for dashboarding. It's real-time reporting.

The solution is very organized. The layout of the datasets are great.

We like that we have real-time dashboard views.

I did appreciate the connectivity with QlikSense.

It is stable and reliable.

I do not have any notes for improvements. 

The solution is very stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. I haven't seen any performance issues. 

I cannot comment on scalability. I've never tried to scale. 

I've never contacted technical support. I cannot say how helpful or responsive they would be. 

I've also used Oracle in the past.

I did not manage the initial setup process. I cannot speak to how easy or difficult it was. 

I'm an end-user. My company is a partner with SAP. 

We've used the solution both on-premises and on the cloud. 

I'd rate the solution nine out of ten. It's very good overall. I find it to be well-managed. 

I'm a solution manager helping customers to develop financial processes. 

I like SAP's premade workflows for various areas, such as supply chain, procurement, or finance. 

The user interface could be improved. For example, sometimes you're missing some data and can't complete a task. There should be some built-in support and suggestions on how to solve your problem. I would also like the interface to be optimized to work better with mobile devices like tablets and smartphones. 

SAP ERP is stable. 

It's not appropriate for smaller companies. For example, ECC 6.0 has a lot of modules that a small customer may not use.

SAP support is excellent. I've worked with them on many critical projects for large enterprises. SAP also has a strong network of partners who implement ERP for end customers.

SAP ERP is difficult to set up. You need to configure lots of things during the deployment. The deployment time depends on the company's size. It might take a couple of years to fully deploy SAP ERP for a multinational corporation. 

You need to undergo the initial setup and a few testing rounds. Some companies can do it in a year, but large enterprises have multiple systems to integrate. Smaller companies can do it in under a year. It takes time to deploy it across several departments, such as finance, logistics, etc.

SAP ERP is expensive compared to competing products. The general feedback from customers is that most people say it's expensive.

I rate SAP ERP nine out of 10. I would recommend SAP depending on your budget and requirements. It's one of the best ERP solutions for large enterprises, but I would suggest something else for a small or medium-sized company. 

Our primary use case for the solution is maintaining and deploying queries and internal controls. The solution is deployed on-premises, and we are looking to onboard on cloud next year.

We find the product very valuable.

The warehouse management could be better.

We have been using the solution for many years.

The solution is stable.

The solution is scalable, and we have two people for deployment and maintenance.

The initial setup is straightforward.

I rate the solution a ten out of ten. I advise users to understand the solution before thoroughly implementing it.

SAP ERP can be used in manufacturing.

The most valuable features of SAP ERP are that its robust, user-friendly, and secure.

SAP ERP could improve by having better integration with other platforms.

I have been using SAP ERP for approximately 10 years.

SAP ERP is highly stable, it has been working fine.

The scalability of SAP ERP is very good.

I have not used the technical support from SAP ERP.

I would recommend this solution to others.

I rate SAP ERP a ten out of ten.

SAP is an enterprise-wide application and we use it across all departments including finance, project management, HR and procurement.

SAP is a very process controlled application. It does not allow users to manage the data. Once the initial process is set, it works smoothly.

The integration with others applications could be easier. There are many different features that this solution offers which could be easier to implement. This solution previously has a best practice implementation which we used to easily make improvements. 

I have used this solution for nine years.

This is a very stable solution.

This is a scalable solution that comes with many options and add-ons. 

Deployment is costly and it takes a lot of time, but once it is done it is very smooth. We deployed SAP in a phased manner, country by country. We started with one country, gave it a year or so, and then we moved on to the second country. We have rolled this solution out in six countries over six years.

We started the implementation with a vendor team and then started hiring our own consultants. We have between eight to twelve consultants internally. 

It takes a little bit of time to cover the ROI on this solution due to its cost. 

This solution was initially costly until we moved to internal consulting which brought the overall cost of ownership and maintenance down. 

I would rate this solution an eight out of ten. 

I use ERP for internal solutions like selling and our customer database.

An area for improvement would be the response time. In the next release, I would like to see more technical integration for directly designed solutions on behalf of the selling process so that you can design solutions and not have to use ten or more other tools to get the solution for selling.

I've been using this solution for a couple of years.

ERP is very stable.

This solution is scalable.

I previously used Salesforce.

I would rate this solution as eight out of ten.