SAP ERP Reviews

We are using SAP ERP in the public sector for manufacturing and R & D.

The solution can be deployed on-premise and in the cloud.

The most valuable feature of SAP ERP is the financial module, pre-configured packages, and plenty of features. The solution is updating and adding new features that are helpful.

I have been using SAP ERP for approximately seven years.

There can be some stability issues.

SAP ERP is scalable. You are able to add administrative modules to increase the features. There are many other modules that can be added, such as the Linux framework and the business technology platform.

For an on-premise deployment, there needs to be administration monitoring of all services. This is because there can be a lot of resources being used that have to be monitored on the server. We have found some instances of overloading in the reports.

The cloud deployment is managed by the cloud provider and it is highly scalable.

I have approximately 10 clients using this solution.

I rate the scalability of SAP ERP a nine out of ten.

When there is a system error it provides an error code and a lot of times these can be complicated. The support team could have more knowledge to be able to assist with these situations more promptly.

The setup of SAP ERP can be simple because there are pre-configured setups. This allows for similar implementation for clients. Cloud deployment can be easier. The on-premise takes more time to build the servers and systems.

We followed the active SAP methodology for the implementation of the solution. We then gather all the details needed for the business to complete the implementation, such as realization, customer training, and integration. We then support the customer for a few months after we deploy it.

A typical project can take seven to eight months to finish implementation.

We do the implementation of the solution.

There is a one-time license that is needed to use the solution. The support is what is needed to be renewed annually.

I would recommend this solution.

I rate SAP ERP a nine out of ten.

The payroll solution and the localization for advances are valuable.

There is room for improvement, especially since we are dealing with two systems, on-premises and on cloud, and so many connections could be interrupted. Sometimes the checking criteria on Success Factors are different than the criteria on S4Hana, so we enter master data, and the Success Factor accepts it. However, additional controls are done on S4Hana, so not all the data goes smoothly. Sometimes we have so many errors and must monitor them, which takes time.

It is not easily integrated with outside products because we purchased the finance, timesheet and project management modules on-premises and the HR module on cloud. Our integration issues may be specific to our company, and others may not have similar issues.

We have been using this solution for one year. We have Success Factors. I'm not sure of the version number, but we recently updated it. We have part of it on cloud and part of it on-premises.

We contact technical support when we have issues. I have only used them a few times, but my colleagues have said it takes some time to get a response from them.

The initial setup wasn't that complex. We went live for about eight branches, and it was complex in terms of size only. Everyone uses this solution because it is used for timesheets.

I have no details about the pricing.

I rate this product a seven out of ten.

We are using SAP ERP at a manufacturing company for a production system, material management requirements, and materials planning.

The most valuable features of SAP ERP are the integration between all departments, such as purchasing, finance, trading, and sales.

I have been using SAP ERP for approximately 14 years.

SAP ERP is a very stable system. It's made in Germany so it's a very stable system and received updates all the time.

We have hundreds of users that are using SAP ERP.

The technical support from SAP ERP is very good.

I used technical support a few times over two years because of the cable system. We are only using them in emergencies or urgent matters.

We have only used SAP ERP.

The initial setup of SAP ERP is complex and it took a lot of time.

We used approximately seven people for the deployment of the solution. There are plenty of modules and for each module of the solution, such as material management, we have an expert that helps us. 

There is a license needed to use this solution.

I recommend this solution to any company.

I rate SAP ERP a ten out of ten.

In the past, it was a pure on-premise solution. As the market has gone on, SAP is all also delivering hybrid or public and private clouds. Because you can configure SAP for huge automotive factories — like Rolls-Royce and Mercedes-Benz, for example — they do have some development inside of these kinds of software. Therefore, it's really difficult to bring everything into the cloud. 

So, although SAP is making a lot of business with the hybrid or private and public cloud solutions, I think there are still others who would like to use solutions other than pure cloud solutions. This is my impression.

I'm an old-fashioned guy, so I feel better when I have GUI. So, not a web browser. This makes me feel better because of security issues.

If big companies are going for SAP and they would like to install it, they should know that it still needs time. Implementation will cost a lot of money. I would really appreciate it if the software tools had something like template solutions where you didn't have to spend too much time and effort to configure. Instead, the process would run in the software with just a click. So, I'd like to see better provision of templates.

I started as a consultant. I have 25 years of end-user experience and experience as an implementation consultant.

Right now, because of all these different deployment methods like cloud, the scalability is very good. There are plenty of options you can select. It's not a pure public cloud solution. You still have the possibility to go for on-premise or to go for hybrid and use these super large services like Amazon Web Services or go with a small private IT provider. Scalability is very high in my opinion.

Their technical support is available 24/7. They provide good support. On a scale of 1 to 5, I would give it a 4.

Initial setup is complex. I would rate the setup a 4 out of 5.

I would rate this solution 8 out of 10.

There are many interfaces, so you really can build satellites around it like with other SAP stuff or even third-party stuff. The entity relationship is the basis for the whole business in the world. For example, the relationships between the customer, vendor, materials, orders, invoices, and so on. For me, this system is very logical. It's complex, but once you understand it, it's perfect.

SAP ERP is essentially used for back-office functions, such as payroll and HR, as well as covering financials. It has many functional modules that can be used depending on the needs of your business.

Implementing SAP is typically very costly, and it takes a long time to deploy because of the huge amount of complexity. For smaller organizations, the implementation can be particularly challenging. Maybe the integration capabilities could be improved to increase the rest of the three tools. If you're trying to plug it into other best-of-breed products for HR or reporting, that's where you'll have charges.

I would suggest that the implementation lifecycle could be made simpler. Therefore, it would be easier and faster to implement and cost less.

I've been using SAP ERP for fifteen years.

It is a very scalable solution but it can be cost-prohibitive at the same time due to the time it takes.

The deployment process depends on various factors. For the bare minimum setup, the solution would take six to nine months to deploy. But the likelihood of it taking six to nine months is very low. It's probably going to be more like a year to eighteen months to get the whole thing up and running and fully working as you expect for an organization of over six thousand people. 

The time taken to deploy the solution depends on the implementation approach. More than likely, you would roll it out to one part of the organization, which could take six to nine months. Then you would expand it to other parts of the organization, which would take longer. So, there's a deployment that could be done in six months, but it's unlikely that the entire organization would be fully onboarded in that time.

If you're a large, professional organization with significant complexity, then SAP ERP would be a good fit as it comes with out-of-the-box support for more complicated processes. However, if you're a smaller organization or a quick-build company that's not planning to grow larger, then SAP ERP may not be advised. It's more about the complexity of the business you're running, and we run a manufacturing distribution component that is quite sophisticated compared to something you would find with Dynamics or 365. But it's more about the organization's size and complexity that determines how useful SAP ERP can be.  It may be the right solution for some and not for others, so it's subjective.

Overall, I would rate the solution a seven out of ten. 

We use the solution to manage our organization's financial supply chain and customer interactions.

The solution provides a lot of essential features to meet our business goals. 

The solution's UI could be better. Also, they should improve the initial setup process.

We have been using the solution for eight years.

It is a stable solution.

It is a scalable solution; our organization has around 250 solution users.

The solution's technical support is good.

Positive

The solution's initial setup process is complicated.

The solution is less expensive than its competitors. But it is costly for ERP services.

The solution caters to different business requirements. If you have a good user base and many business processes to manage, you should opt for SAP ERP.

I rate the solution as an eight.

Everyone who uses SAP ERP has benefited from the functionality.

I think the most valuable feature is that we get live real-time reporting.

I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us. I would also like to see them continue adding new features.

I have worked with SAP ERP for the past eighteen years.

The flexibility is excellent on a scale of one to ten I would rate it a nine.

I would say that the scalability is around a seven on a scale of one to ten.

The initial setup has some complexity to it.

The depolyment can take anywhere from six to eight months. We have a team of around forty five people that help us with the implementation.

When we talk about pricing it is expensive. On a scale of one to ten, it would rank a two. There are no additional fees but the user licenses are high.

SAP ERP is mainly for big businesses, so just try to see that if your business is big enough to handle such an expensive ERP system because, for mid businesses we have NetSuite, but for large businesses we have SAP. I would rate SAP ERP a ten on a scale of one to ten.

Primarily, I'm the account manager for an account that has the largest SAP implementation in the world in the utility segment. It is being used by a national utility service provider, and they use everything SAP, except for SAP SuccessFactors.

We primarily have on-premises solutions being sold in this region for the utility companies. In UAE, there are a lot of data residency regulations because of which cloud solutions are not preferred. Companies prefer on-premises solutions.

It is a utility-focused solution, and the deployment is very much aligned with utility service providers. If you look at the supply chain and the overall business model of a utility service provider, SAP is something that fits very well. That's because the company has invested tremendously in creating appropriate workflows pertaining to this segment or domain.

It could always be cheaper. There is no doubt about it.

In terms of features, it is as good as it can be. It cannot be anything more with its current structure. When a new challenge comes up, they're going to scale up to meet that challenge.

I have been working with this solution for quite a number of years. It has probably been more than 10 years.

I am absolutely satisfied with its stability and performance.

It is very scalable. There are only a few companies that can actually deliver an ERP or the overall business model solution at this scale. There are not a lot of players. We have SAP, and we have Epicor and others too, but we know that Epicor can never scale up to what a national service provider would need. We are talking about serving 80,000 or 85,000 people on a daily basis, so a different type of business scalability is required. Overall, we have about 10 clients who use this solution.

We have dedicated support from SAP, and there is nobody more knowledgeable than SAP when it comes to SAP products.

If we need to change anything, we can just call up SAP, and they would come down and do it for us because we are not an SME. If it were an SME, then obviously, SAP, Oracle, or other big companies will not be able to do a change for us, but because of the size that we have, if we need to make a change, SAP will go ahead, invest, and make the change in the application itself.

It is an extremely complicated deployment. The deployment is completely customized for my customers here, and it could not be made simpler. 

It could always be cheaper. They don't have a very easy model of licensing, but large entities would get the upper hand in negotiating the license.

For a large organization, SAP is the best way to go. It is also perfect if you are into manufacturing, oil and gas, natural resources, utilities, etc. If you're into finance, you can go with Oracle. If you are a small and medium business, you can go with Epicor or something else. It depends on the business requirements you have and the scale of your organization, business operations, customer base, etc.

I would rate it an eight out of 10. It is definitely up in the top three. No product will ever reach a 10 because the landscape keeps on changing in terms of the requirements within the business and the requirements of the customer. So, there is nothing that can be 100% aligned to meet all business requirements. We are in an evolving, constantly changing business environment, so it is not something that is practical. You can keep on striving, and you can keep on trying to improve your processes, tools, technologies, and the people who work on them, but at the end of the day, when you're looking at an ERP system, it is not about 100% alignment. It is about going for the best-fit approach, and in my opinion, SAP is a good fit for customers.