Studio Creatio's standout features include its low-code/no-code platform, intuitive interface, pre-configured CRM functionalities, and robust process automation. Users appreciate the performance, scalability, and ease of use, alongside features like business process management, machine learning integration, and dynamic case management. The platform supports omnichannel communications and personalized customer interactions. It offers stability, customization options, built-in dashboards, and offline capabilities, all with minimal coding required.
- "The tool enables users to work offline through the mobile application."
- "The most valuable feature of the solution is that it is a low-code and no-code platform."
- "It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
Studio Creatio needs improvement in mobile version customization and large process handling. Character limits affect process running, and the UI requires more customization options. Different contacts need distinct list views. Enhancements in business rules, social network integration, and HRM are necessary. Customers request better on-premise model stability and smoother integration. Translation issues affect Spanish users. Studio Creatio's maturity is questioned, needing more intuitive design. Slow cloud responses and improved technical documentation are desired, especially when handling vast external data.
- "The documentation must be more technical."
- "Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
- "It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."