Our company uses this solution extensively and recently we've deployed it for our clients too. I've also been using it personally so it's a flexible solution. There are probably 10 users in my company. I'm a systems and networks administrator and we're customers of Ubiquiti.
System & Network Administrator at a tech services company with 11-50 employees
Management interface is a key feature, enables viewing of devices centrally
Pros and Cons
- "Great management interface."
- "Switching devices requires reconfiguration from scratch."
What is our primary use case?
What is most valuable?
The product has a great management interface. We centralized all the devices which enables the possibility to see the coverage of one device in a plan. It's a nice feature.
What needs improvement?
This is not a simple solution like you might find with other vendors. There could be some improvement with the updates and it requires a special environment to manage the Ubiquiti device. You cannot manage a device without the environment. You need to understand the architecture, the environment, and the management of the device which is somewhat complicated. It's not something that anyone can do.
Another issue is that there's no option to take another device, say a second PC or a mobile phone, and try to manage the environment. It's only the initial device that can be used and you need to continue with that. If you wish to change a device, it requires reconfiguration from scratch. I think this is a negative in the solution. Even with this issue it's still a good solution.
For how long have I used the solution?
I've been using this solution for almost four years.
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What do I think about the stability of the solution?
The solution is stable, but I have experienced an issue with updating lately. Every time I launch the update, the device crashes and I have to manually restart the device,
What do I think about the scalability of the solution?
Scalability is good. Once the environment is in place, adopting a new device is very simple,
Which solution did I use previously and why did I switch?
We were using Cisco prior to switching to Ubiquiti but the solution didn't have an interface to centrally manage all the devices. Our company is a multi-seat environment so Ubiquiti is very useful.
The main difference between Ubiquiti and other solutions is the wireless coverage and the equipment. The device in itself is solid, It has all the functionality that I need.
How was the initial setup?
Initial setup is a little complicated, because it first requires configuration of the LAN environment before adopting the device. I mention this for those who are not regular users of the product. I don't have a problem with it but I know it's difficult for others. For someone who knows what they're doing, deployment takes about half an hour.
What's my experience with pricing, setup cost, and licensing?
This is an affordable solution and there are no hidden extras.
What other advice do I have?
It's important to study the system before implementing in the real environment, because it can be a little bit difficult initially. Once you have experience it's a very good solution.
I would rate this solution a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group Head at a training & coaching company with 1-10 employees
Good security and reasonably priced, but the signal strength from the access points should be improved
Pros and Cons
- "The most valuable feature is the level of security on the Wi-Fi network."
- "The strength of the signal from the access points could be improved."
What is our primary use case?
This is part of our wireless network infrastructure. One of the things that we use our network for is video conferencing.
What is most valuable?
The most valuable feature is the level of security on the Wi-Fi network.
What needs improvement?
The strength of the signal from the access points could be improved.
For how long have I used the solution?
I have been using Ubiquiti WLAN for fourteen years.
What do I think about the stability of the solution?
I have not had any trouble with stability.
What do I think about the scalability of the solution?
We have thirty people in our office and they have different devices such as laptops and smartphones. There are normally around 100 connections at a time.
How are customer service and technical support?
I have been in contact with online support from the community and it is quite good.
Which solution did I use previously and why did I switch?
I have also used Aruba and Cisco Meraki wireless but the cost is higher with those solutions.
How was the initial setup?
The initial setup is a little bit complex.
What's my experience with pricing, setup cost, and licensing?
This solution is reasonably priced.
What other advice do I have?
This is a good product and I have already recommended it to two of my colleagues.
Overall, I am satisfied with the product but it would be great if the signal strength was a little bit higher.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubiquiti WLAN
January 2026
Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Senior Network Engineer/Mobility Specialist at a tech services company with 51-200 employees
If price is the most important factor than this may be the right solution. The product is slightly unstable.
What is most valuable?
As a turnkey solution.
How has it helped my organization?
Best for SoHo businesses.
What needs improvement?
Managability and customization
For how long have I used the solution?
1 year
What was my experience with deployment of the solution?
It was difficult to get diagnostic info as there is no "console" or serial communications.
What do I think about the stability of the solution?
The product is slightly unstable.
What do I think about the scalability of the solution?
I suspect it does not scale to large deployment or very dense environments, but to be fair I have not done more than 5 at a location.
How are customer service and technical support?
The technical support is poor. Just a chat window. No actual person to talk with.
Which solution did I use previously and why did I switch?
I implement many different vendors' equipment as I work for an integrator.
What about the implementation team?
I am the integrator.
What's my experience with pricing, setup cost, and licensing?
If price is the most important factor than this may be the right solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO, CIO at a university with 501-1,000 employees
I don't think it has valuable features.
What is most valuable?
I don't think it has.
For how long have I used the solution?
2 years
What was my experience with deployment of the solution?
Yes, Ubiquiti uses a concept called adoption. AP's disappear from management software frequently and the only way to re-adopt AP's is to do a hard reset of the device.
What do I think about the stability of the solution?
Yes, with some users, the internet connection drops.
Which solution did I use previously and why did I switch?
3bumen, but it's worse.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Wireless Technician at a tech services company with 51-200 employees
Light on resources and works well in hybrid environments
Pros and Cons
- "Ubiquiti WLAN's most valuable features are that it works well in a hybrid environment and isn't heavy on resources."
- "Ubiquiti WLAN only supports 2.4GHz Wi-Fi radio and would be improved by including support for 5GHz."
How has it helped my organization?
Ubiquiti WLAN has allowed us to deploy Wi-Fi as a vast service to allow the customer to get a feel for our internet and then come and purchase the service. We have also deployed Wi-Fi to over fifty government institutions and provided it as a CSR, which improves the lives of students.
What is most valuable?
Ubiquiti WLAN's most valuable features are that it works well in a hybrid environment and isn't heavy on resources.
What needs improvement?
Ubiquiti WLAN only supports 2.4GHz Wi-Fi radio and would be improved by including support for 5GHz.
For how long have I used the solution?
I've been using Ubiquiti WLAN for four years.
What do I think about the stability of the solution?
Ubiquiti WLAN is very stable.
What do I think about the scalability of the solution?
Ubiquiti WLAN is very scalable, especially if you don't have many requirements or are deploying it on a flat network.
How was the initial setup?
The initial setup is straightforward, and deployment takes around five days.
What's my experience with pricing, setup cost, and licensing?
Ubiquiti WLAN is less expensive than Ruckus, but its price could be improved to make it more affordable and accessible.
What other advice do I have?
I recommend Ubiquiti WLAN for small to medium businesses. I would give Ubiquiti WLAN a rating of eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CAD Engineer at a tech services company with 201-500 employees
A reliable, stable, and robust solution that can provide Wi-Fi and internet access to TVs and wireless devices
Pros and Cons
- "Ubiquiti WLAN is a reliable, stable, and robust solution."
- "Ubiquiti WLAN is not a cheap solution."
What is our primary use case?
We use Ubiquiti WLAN mostly for Wi-Fi and internet access to TVs and wireless devices like iPads and phones.
What is most valuable?
Ubiquiti WLAN is a reliable, stable, and robust solution.
What needs improvement?
Ubiquiti WLAN is not a cheap solution.
For how long have I used the solution?
I have been working with Ubiquiti WLAN for about six years.
What do I think about the stability of the solution?
I rate Ubiquiti WLAN ten out of ten for stability.
What do I think about the scalability of the solution?
Ubiquiti WLAN is a very scalable solution. Around 50 customers are using Ubiquiti WLAN.
How was the initial setup?
Ubiquiti WLAN's initial setup is straightforward. You won't have an issue if you know how to use the web-based controller. I haven't had any issues with the solution's setup. When I first started using it, it was like a different language, but once you learn it, it's easy.
What about the implementation team?
Ubiquiti WLAN's deployment does not take long.
To deploy Ubiquiti WLAN, you have to first open the controller on your laptop. If everything's wired up and shows up on the controller, you adopt it, add the passwords, and name the access points.
What other advice do I have?
I would recommend Ubiquiti WLAN to other users.
Overall, I rate Ubiquiti WLAN ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: January 2026
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We installed Ubiquiti APs in a couple of sites and it works fine. However, we were not looking for a High Avaiability solution (ie we have single points of failure with single Switch or single APs). We were very happy at the pricing and the installation. THe 2.4 and 5 GHz is working fine. Seamless Handover works fine. Wish they would have Enterprise Solutions and also future oriented (WIFI 6 and WPA 3?) timelines.