Our company uses this solution extensively and recently we've deployed it for our clients too. I've also been using it personally so it's a flexible solution. There are probably 10 users in my company. I'm a systems and networks administrator and we're customers of Ubiquiti.
System & Network Administrator at a tech services company with 11-50 employees
Management interface is a key feature, enables viewing of devices centrally
Pros and Cons
- "Great management interface."
- "Switching devices requires reconfiguration from scratch."
What is our primary use case?
What is most valuable?
The product has a great management interface. We centralized all the devices which enables the possibility to see the coverage of one device in a plan. It's a nice feature.
What needs improvement?
This is not a simple solution like you might find with other vendors. There could be some improvement with the updates and it requires a special environment to manage the Ubiquiti device. You cannot manage a device without the environment. You need to understand the architecture, the environment, and the management of the device which is somewhat complicated. It's not something that anyone can do.
Another issue is that there's no option to take another device, say a second PC or a mobile phone, and try to manage the environment. It's only the initial device that can be used and you need to continue with that. If you wish to change a device, it requires reconfiguration from scratch. I think this is a negative in the solution. Even with this issue it's still a good solution.
For how long have I used the solution?
I've been using this solution for almost four years.
Buyer's Guide
Ubiquiti WLAN
March 2025

Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable, but I have experienced an issue with updating lately. Every time I launch the update, the device crashes and I have to manually restart the device,
What do I think about the scalability of the solution?
Scalability is good. Once the environment is in place, adopting a new device is very simple,
Which solution did I use previously and why did I switch?
We were using Cisco prior to switching to Ubiquiti but the solution didn't have an interface to centrally manage all the devices. Our company is a multi-seat environment so Ubiquiti is very useful.
The main difference between Ubiquiti and other solutions is the wireless coverage and the equipment. The device in itself is solid, It has all the functionality that I need.
How was the initial setup?
Initial setup is a little complicated, because it first requires configuration of the LAN environment before adopting the device. I mention this for those who are not regular users of the product. I don't have a problem with it but I know it's difficult for others. For someone who knows what they're doing, deployment takes about half an hour.
What's my experience with pricing, setup cost, and licensing?
This is an affordable solution and there are no hidden extras.
What other advice do I have?
It's important to study the system before implementing in the real environment, because it can be a little bit difficult initially. Once you have experience it's a very good solution.
I would rate this solution a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System & Network Administrator at a tech services company with 11-50 employees
Good pricing, easy deployment, and offers nice basic features
Pros and Cons
- "The solution is not complex to deploy."
- "There seems to be a drop in service. It's definitely a reliability or stability issue we face."
What is our primary use case?
I generally use the solution as a wireless access point.
What is most valuable?
The solution is not complex to deploy.
We have found the solution to have good standard features. I didn't find anything special or specific to like per se.
The pricing is fine. We can afford it and we enjoy the equipment.
What needs improvement?
The stability isn't so good. I didn't find it very stable due to the fact that we have had troubles with them every once in a while.
The main problem we encounter is that sometimes when we struggle, it's due to the fact that the equipment is always looking for the controller. When the controller is not there, not detectable, the equipment is unavailable, and the connection is not available. When that happens, the users are complaining. There seems to be a drop in service sometimes. It's definitely a reliability or stability issue we face.
For how long have I used the solution?
I've been using the solution for about five or six years.
What do I think about the stability of the solution?
The solution doesn't have the best track record with stability. We don't find it to be very reliable.
What do I think about the scalability of the solution?
The scalability is slightly limited. You can have 50 users on each one, approximately. It's not as scalable as Fortinet products.
How are customer service and support?
I've never used technical support. If I have trouble with my equipment, I go to the forum and I get my answers there. With that level of assistance, I haven't had to refer to the support.
How was the initial setup?
The initial setup is very simple and straightforward. It's not complex or difficult. A company shouldn't have any issues with the process.
What about the implementation team?
We handled the deployment on our own. We don't need any assistance via consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good. It's not overly expensive.
You only pay for the solution once. There isn't an ongoing license fee you have to pay on a monthly or yearly basis.
What other advice do I have?
We are clients and end-users.
I would rate the solution at a six out of ten, mostly due to the fact that we face stability issues.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Ubiquiti WLAN
March 2025

Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
IT MANGER PAN-INDIA at Escon Elevator Private Limited
Cost-effective, scalable, but lacks features
Pros and Cons
- "The solution is scalable."
- "I have found they need to work on the stability of the solution."
What needs improvement?
There are some connectivity issues that need to be resolved. Additionally, the frequency has to be improved.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I have found they need to work on the stability of the solution.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The customer service is good.
What about the implementation team?
I have one or two technicians that do the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
It is a cost-effective solution.
Which other solutions did I evaluate?
I have evaluated Aruba and they have a lot of enhanced features this solution does not.
What other advice do I have?
I am not going to use this solution anymore in the future, I am going to use Aruba. However, I do find this solution cost-effective, it could be suitable for those who do not need some of the advanced features competitors have.
I rate Ubiquiti WLAN a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO, CIO at a university with 501-1,000 employees
I don't think it has valuable features.
What is most valuable?
I don't think it has.
For how long have I used the solution?
2 years
What was my experience with deployment of the solution?
Yes, Ubiquiti uses a concept called adoption. AP's disappear from management software frequently and the only way to re-adopt AP's is to do a hard reset of the device.
What do I think about the stability of the solution?
Yes, with some users, the internet connection drops.
Which solution did I use previously and why did I switch?
3bumen, but it's worse.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2025
Product Categories
Wireless LANPopular Comparisons
Aruba Wireless
Juniper Mist Wireless Access Points
Ruckus Wireless
Cisco Meraki Wireless LAN
Cisco Wireless
Huawei Wireless
Mist AI and Cloud
Omada Access Points
D-Link Wireless
Aruba Instant
Fortinet FortiAP
ExtremeWireless
NETGEAR Insight Access Points
Aruba Instant On Access Points
Cambium Networks Wireless LAN
Buyer's Guide
Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which would you recommend to your boss, Aruba Wireless or Ubiquiti WLAN?
- Is Ubiquiti Wireless better than Ruckus Wireless WAN?
- Which is better - Ubiquiti WLAN or Aruba Instant?
- When evaluating Wireless LANs, what aspect do you think is the most important to look for?
- Cisco Wireless Aironet 3802i vs. ALE OmniAccess Stellar AP1230. Which one is the best for the industry?
- What is the best high-performance Wireless LAN device?
- What are advantages and disadvantages of wired vs. wireless networks for a business?
- What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
- What gateway do you recommend choosing for a company with 200 employees?
- How to test the speed of a wireless network?
We installed Ubiquiti APs in a couple of sites and it works fine. However, we were not looking for a High Avaiability solution (ie we have single points of failure with single Switch or single APs). We were very happy at the pricing and the installation. THe 2.4 and 5 GHz is working fine. Seamless Handover works fine. Wish they would have Enterprise Solutions and also future oriented (WIFI 6 and WPA 3?) timelines.