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IT MANGER PAN-INDIA at Escon Elevator Private Limited
Real User
Jan 28, 2021
Cost-effective, scalable, but lacks features
Pros and Cons
  • "The solution is scalable."
  • "It is a cost-effective solution."
  • "I have found they need to work on the stability of the solution."
  • "I am not going to use this solution anymore in the future, I am going to use Aruba."

What needs improvement?

There are some connectivity issues that need to be resolved. Additionally, the frequency has to be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I have found they need to work on the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable.

Buyer's Guide
Ubiquiti WLAN
March 2026
Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.

How are customer service and support?

The customer service is good.

What about the implementation team?

I have one or two technicians that do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution.

Which other solutions did I evaluate?

I have evaluated Aruba and they have a lot of enhanced features this solution does not.

What other advice do I have?

I am not going to use this solution anymore in the future, I am going to use Aruba. However, I do find this solution cost-effective, it could be suitable for those who do not need some of the advanced features competitors have.

I rate Ubiquiti WLAN a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System & Network Administrator at a tech services company with 11-50 employees
Real User
Jun 3, 2020
Management interface is a key feature, enables viewing of devices centrally
Pros and Cons
  • "Great management interface."
  • "The main difference between Ubiquiti and other solutions is the wireless coverage and the equipment, and the device in itself is solid with all the functionality that I need."
  • "Switching devices requires reconfiguration from scratch."
  • "This is not a simple solution like you might find with other vendors."

What is our primary use case?

Our company uses this solution extensively and recently we've deployed it for our clients too. I've also been using it personally so it's a flexible solution. There are probably 10 users in my company. I'm a systems and networks administrator and we're customers of Ubiquiti. 

What is most valuable?

The product has a great management interface. We centralized all the devices which enables the possibility to see the coverage of one device in a plan. It's a nice feature. 

What needs improvement?

This is not a simple solution like you might find with other vendors. There could be some improvement with the updates and it requires a special environment to manage the Ubiquiti device. You cannot manage a device without the environment. You need to understand the architecture, the environment, and the management of the device which is somewhat complicated. It's not something that anyone can do. 

Another issue is that there's no option to take another device, say a second PC or a mobile phone, and try to manage the environment. It's only the initial device that can be used and you need to continue with that. If you wish to change a device, it requires reconfiguration from scratch. I think this is a negative in the solution. Even with this issue it's still a good solution. 

For how long have I used the solution?

I've been using this solution for almost four years. 

What do I think about the stability of the solution?

The solution is stable, but I have experienced an issue with updating lately. Every time I launch the update, the device crashes and I have to manually restart the device, 

What do I think about the scalability of the solution?

Scalability is good. Once the environment is in place, adopting a new device is very simple, 

Which solution did I use previously and why did I switch?

We were using Cisco prior to switching to Ubiquiti but the solution didn't have an interface to centrally manage all the devices. Our company is a multi-seat environment so Ubiquiti is very useful. 

The main difference between Ubiquiti and other solutions is the wireless coverage and the equipment. The device in itself is solid, It has all the functionality that I need.

How was the initial setup?

Initial setup is a little complicated, because it first requires configuration of the LAN environment before adopting the device. I mention this for those who are not regular users of the product. I don't have a problem with it but I know it's difficult for others. For someone who knows what they're doing, deployment takes about half an hour. 

What's my experience with pricing, setup cost, and licensing?

This is an affordable solution and there are no hidden extras. 

What other advice do I have?

It's important to study the system before implementing in the real environment, because it can be a little bit difficult initially. Once you have experience it's a very good solution. 

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

We installed Ubiquiti APs in a couple of sites and it works fine. However, we were not looking for a High Avaiability solution (ie we have single points of failure with single Switch or single APs). We were very happy at the pricing and the installation. THe 2.4 and 5 GHz is working fine. Seamless Handover works fine. Wish they would have Enterprise Solutions and also future oriented (WIFI 6 and WPA 3?) timelines.

Buyer's Guide
Ubiquiti WLAN
March 2026
Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Group Head at VNMC
Real User
Apr 21, 2020
Good security and reasonably priced, but the signal strength from the access points should be improved
Pros and Cons
  • "The most valuable feature is the level of security on the Wi-Fi network."
  • "This is a good product and I have already recommended it to two of my colleagues."
  • "The strength of the signal from the access points could be improved."
  • "The strength of the signal from the access points could be improved."

What is our primary use case?

This is part of our wireless network infrastructure. One of the things that we use our network for is video conferencing.

What is most valuable?

The most valuable feature is the level of security on the Wi-Fi network.

What needs improvement?

The strength of the signal from the access points could be improved.

For how long have I used the solution?

I have been using Ubiquiti WLAN for fourteen years.

What do I think about the stability of the solution?

I have not had any trouble with stability.

What do I think about the scalability of the solution?

We have thirty people in our office and they have different devices such as laptops and smartphones. There are normally around 100 connections at a time.

How are customer service and technical support?

I have been in contact with online support from the community and it is quite good.

Which solution did I use previously and why did I switch?

I have also used Aruba and Cisco Meraki wireless but the cost is higher with those solutions.

How was the initial setup?

The initial setup is a little bit complex.

What's my experience with pricing, setup cost, and licensing?

This solution is reasonably priced.

What other advice do I have?

This is a good product and I have already recommended it to two of my colleagues.

Overall,  I am satisfied with the product but it would be great if the signal strength was a little bit higher.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Real User
Top 20
Jun 26, 2017
If price is the most important factor than this may be the right solution. The product is slightly unstable.
Pros and Cons
  • "As a turnkey solution."
  • "The technical support is poor. Just a chat window. No actual person to talk with."

What is most valuable?

As a turnkey solution.

How has it helped my organization?

Best for SoHo businesses.

What needs improvement?

Managability and customization

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

It was difficult to get diagnostic info as there is no "console" or serial communications.

What do I think about the stability of the solution?

The product is slightly unstable.

What do I think about the scalability of the solution?

I suspect it does not scale to large deployment or very dense environments, but to be fair I have not done more than 5 at a location.

How are customer service and technical support?

The technical support is poor. Just a chat window. No actual person to talk with.

Which solution did I use previously and why did I switch?

I implement many different vendors' equipment as I work for an integrator.

What about the implementation team?

I am the integrator.

What's my experience with pricing, setup cost, and licensing?

If price is the most important factor than this may be the right solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
CTO, CIO at a university with 501-1,000 employees
Real User
May 28, 2015
I don't think it has valuable features.
Pros and Cons
  • "The only way to re-adopt AP's is to do a hard reset of the device."
  • "Yes, Ubiquiti uses a concept called adoption. AP's disappear from management software frequently and the only way to re-adopt AP's is to do a hard reset of the device."

What is most valuable?

I don't think it has.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

Yes, Ubiquiti uses a concept called adoption. AP's disappear from management software frequently and the only way to re-adopt AP's is to do a hard reset of the device.

What do I think about the stability of the solution?

Yes, with some users, the internet connection drops.

Which solution did I use previously and why did I switch?

3bumen, but it's worse.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CAD Engineer at Pro av
Reseller
Sep 8, 2023
A reliable, stable, and robust solution that can provide Wi-Fi and internet access to TVs and wireless devices
Pros and Cons
  • "Ubiquiti WLAN is a reliable, stable, and robust solution."
  • "Ubiquiti WLAN is not a cheap solution."

What is our primary use case?

We use Ubiquiti WLAN mostly for Wi-Fi and internet access to TVs and wireless devices like iPads and phones.

What is most valuable?

Ubiquiti WLAN is a reliable, stable, and robust solution.

What needs improvement?

Ubiquiti WLAN is not a cheap solution.

For how long have I used the solution?

I have been working with Ubiquiti WLAN for about six years.

What do I think about the stability of the solution?

I rate Ubiquiti WLAN ten out of ten for stability.

What do I think about the scalability of the solution?

Ubiquiti WLAN is a very scalable solution. Around 50 customers are using Ubiquiti WLAN.

How was the initial setup?

Ubiquiti WLAN's initial setup is straightforward. You won't have an issue if you know how to use the web-based controller. I haven't had any issues with the solution's setup. When I first started using it, it was like a different language, but once you learn it, it's easy.

What about the implementation team?

Ubiquiti WLAN's deployment does not take long.

To deploy Ubiquiti WLAN, you have to first open the controller on your laptop. If everything's wired up and shows up on the controller, you adopt it, add the passwords, and name the access points.

What other advice do I have?

I would recommend Ubiquiti WLAN to other users.

Overall, I rate Ubiquiti WLAN ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Wireless LAN
Buyer's Guide
Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros sharing their opinions.