Ubiquiti WLAN Reviews

I use Ubiquiti WLAN to provide Wi-Fi in the hotel industry.

We've received positive feedback from our clients after deploying Ubiquiti WLAN, which has improved our confidence and reputation as a service provider.

Ubiquiti WLAN's best feature is the free controller system software. We can download this software anytime without licensing fees, and once deployed, the access point instantly synchronizes with the system, which makes configuration faster and easier. Other valuable features include Ubiquiti WLAN's signal reach and penetration, single view of all access points, and captive portal system, which you can use to generate tickets for guests and allow them to log in using the password.

Ubiquiti WLAN would be improved with the addition of individual AP configuration, which would allow for fine-tuning of individual access points and logins. There are also occasional issues with syncing the controller software.

I've been using Ubiquiti WLAN for three to four years.

Ubiquiti WLAN's stability is good.

Ubiquiti WLAN's scalability is good.

Ubiquiti's technical support is satisfactory.

Positive

The setup is straightforward; for example, deployment will take around four to five days for a three-story building with fifteen to twenty rooms.

We use an in-house team.

We've received a decent ROI from Ubiquiti WLAN.

Ubiquiti WLAN is fairly well priced and available as a one-time purchase.

I evaluated Cisco Meraki and Ruckus.

I would rate Ubiquiti WLAN seven out of ten.

We are a systems integrator and offer Ubiquiti WLAN as a solution to our clients in the Philippines.

Ubiquiti is easy to manage via user friendly SD-WAN application via mobile phone, tablet or laptop. You can check and see the status of your network anywhere anytime. User support is no longer an issue since you can now access the system on demand.

Most of our clients prefer to eliminate the use of China brands, and Ubiquiti, being from the US, is something we can offer to them as a good alternative.

So, it's a good alternative. 

If they can integrate or release a single platform because, currently, there are two different platforms for switches and routers. So I believe maintaining just one unified platform, like for example, unifying the models or brands, and avoiding separate platforms for edge switches, edge routers, and other Ubiquiti products, would simplify the integration and implementation process. Currently, having two different platforms makes it more complicated for the end-users to manage and modify their devices.

We have been using Ubiquiti WLAN for seven years now. We currently use the latest version and model released by Ubiquiti.

I would rate the stability a nine out of ten. Based on our previous installations, once you install the device, you can just leave it or forget about it. You can enable auto-pilot or automatic updates unless there's a bug or fix that needs human intervention, then that's the time you need to repair or modify the system. But from all the projects where we installed this product, we didn't encounter any issues.

I would rate the scalability a nine out of ten. It is very scalable. 

We don't usually communicate directly with Ubiquiti technical support, but we try to participate in the Ubiquiti community. However, some of the answers in the community are misleading. So instead, we rely more on watching YouTube videos or listening to reliable video tutorials from experienced users.

The initial setup is straightforward. The only thing to note is that the edge max or the edge switches and the unified systems are two different platforms, which can make things more complicated for end-users managing two different platforms.

We are using a mixed implementation. So we use on-prem, and we also use some managed services for our clients.

We handle the maintenance in-house. Two engineers are usually involved in maintaining the Ubiquiti WLAN.

As for pricing, we are getting a good price from our distributors, and it depends on the complexity and scale of the project, so we can negotiate for more discounts based on the volume of orders.

We charge for technical support, but we don't charge for any license renewals or recurring costs related to licenses.

You cannot compare Ubiquiti to Cisco because Cisco is for enterprise, and Ubiquiti is for SMB. So it's hard for me to make a direct comparison.

We used Cisco Meraki for deployments, and we have also worked with other competitors of Ubiquiti, depending on the specific needs of the customer.

So, we work with multiple products based on the customer's requirements.

In terms of technology, we have observed consistent updates to improve functionality and simplify the solution.

I would definitely recommend using the solution. Overall, I would rate the solution a nine out of ten. 

Support could be better.

Regarding WLAN, you can use multiple channels to increase the number of access points. Apart from the number of devices limitation, these switches are relatively scalable and functional in wired networks. They can also work in various scenarios. However, I recommend using a different technology if the network size exceeds a certain threshold.

I rate the solution’s scalability an eight out of ten.

Ubiquiti don't support direct channels. You have to go through the retailer or distributor to obtain the devices. Consequently, if you encounter any issues or need device replacements, getting them sorted out might take time despite adequate technical support.

Neutral

The product is a little expensive.

NPM makes it easier to integrate. It's integrated with other network devices.

There was a time when we were using Cisco switches and attempting to integrate Ubiquiti UniFi switches into our network infrastructure. Eventually, after some effort, we managed to understand the process. Initially, it was challenging to configure the unified console to manage virtual networks alongside internal networks effectively. We had to comprehend how both systems would integrate carefully. It became apparent that maximizing the usage of Cisco switches required a thorough understanding of how UniFi operates at the backend.

I recommend the solution.

Overall, I rate the solution an eight out of ten.

Ubiquiti WLAN needs to expand the models with external antennas. It needs to improve stability. 

The tool's deployment is very easy. The deployment of 15 access points can take a day. 

Ubiquiti WLAN is cheap. It can work without licensing. 

I rate the product a six out of ten. 

I'm using it for access and coverage for my devices.

For me, the ease of configuration is a valuable feature. 

In my opinion, Ubiquiti has made significant improvements, but there is still room for growth in certain areas. While I believe that Ubiquiti is an excellent brand and offers high-quality devices, I think they could enhance their products by integrating cloud access into each device. This would eliminate the need for separate devices, such as a cloud key, to ensure access through the cloud. 

For instance, individuals who cannot afford a UDM and want to control their devices from Nextiva are forced to buy additional devices from other brands that have this built-in option. I believe Ubiquiti can improve in this aspect and find a way to integrate cloud access into their devices.

For professional use, I used this solution about three or four months ago. But I use it every day in my house.

When the system or the app access point is properly provisioned and configured, it's very stable. However, if you have roaming activated without a mesh, it's not always stable. Specifically, I'm referring to roaming using WAPAP Elite or WAPAP Pro. In this type of configuration, it's about 85% stable.

I would rate the stability an eight out of ten. 

I have used other solutions that were mostly cheaper and less feature-rich. For example, they had limited capabilities for creating hotspots, LANs, Wi-Fi LANs, controlling bandwidth, and creating additional SSIDs. I used options like Keppel Link and Tandem, which are mostly consumer-grade brands. I'd look to brands like Cisco Wireless, Cisco Meraki, or Huawei if I needed more advanced solutions.

The initial setup is very easy. In my opinion, the interface for configuring security devices is simple to use. It didn't take me long to set it up, but it depends on the complexity of the deployment. For example, I configured it on my personal device, but the same deployment would be different for on-site setup. 

The pricing is very reasonable, so I'd rate it a two out of ten, where ten is expensive. There are no additional costs or fees that I've encountered.

The main differences between Ubiquiti WLAN and other WLAN solutions, in my opinion, are the quality of the product and the simplicity of the configurations and setups. Ubiquiti WLAN is of higher quality than many other options, and the initial setup is more user-friendly.

With the new feature that comes to us, everything is going wireless. We have brands like Cambium Networks and Huawei. With Ubiquiti WLAN, it's a benefit for all of us because everything is more stable, and there's a good relationship between the price and the quantity of products we have. It's a good option to choose a reliable device like WLAN. So, I think everyone will learn how to implement WLAN solutions with brands like VPN. It's very, very user-friendly.

Overall, I would rate the solution a ten out of ten. 

Small, medium, and enterprise customers use the solution.

The management features are valuable.

The product must provide better warranties.

I have been using the solution for seven to eight years. I am using the latest version of the solution.

I rate the tool’s stability an eight out of ten.

We have around 150 users. We push new firmware updates when they become available. We check it on a monthly basis. We have eight engineers in our technical team. I rate the tool’s scalability an eight out of ten.

The technical support could be better. There are delays in response.

Neutral

I am using the cloud version of the tool. The time taken for deployment depends on the scope of the project.

We also work with NETGEAR. We mainly work with Ubiquiti unless a customer asks specifically for a different product.

I will recommend the solution to others. Overall, I rate the product an eight out of ten.

The solution's most valuable feature is its pricing.

They should improve the solution's online console. Also, they should work on making its AP features stable. Presently, it reboots whenever we make any changes.

We have been using the solution for a couple of years.

It is not a stable solution.

We have 50 solution users in our organization.

The solution's support team needs to be more responsive.

Negative

The solution could work better. I rate it as a five.

The solution could improve by having a cloud version. A cloud version is the easiest to configure anywhere in the world.

I have been using Ubiquiti WLAN for approximately one year.

Ubiquiti WLAN is stable.

The scalability of Ubiquiti WLAN is very good.

My customers are small, medium, and enterprise companies.

The technical support could improve, they are slow.

We previously worked with Aruba solutions and we currently are using Quantum products.

The installation of Ubiquiti WLAN is easy.

When comparing the price of Ubiquiti WLAN to Aruba the price is reasonable.

We are working with a product called Quantum based out of Singapore and I would recommend only Quantum and Aruba solutions. There is technical support from Aruba, Cisco Meraki, and Quantum here in India is very good.

I rate Ubiquiti WLAN an eight out of ten.

If there was a cloud option and the technical support was good I would rate the solution a ten out of ten.