Ubiquiti WLAN Reviews

Support could be better.

Regarding WLAN, you can use multiple channels to increase the number of access points. Apart from the number of devices limitation, these switches are relatively scalable and functional in wired networks. They can also work in various scenarios. However, I recommend using a different technology if the network size exceeds a certain threshold.

I rate the solution’s scalability an eight out of ten.

Ubiquiti don't support direct channels. You have to go through the retailer or distributor to obtain the devices. Consequently, if you encounter any issues or need device replacements, getting them sorted out might take time despite adequate technical support.

Neutral

The product is a little expensive.

NPM makes it easier to integrate. It's integrated with other network devices.

There was a time when we were using Cisco switches and attempting to integrate Ubiquiti UniFi switches into our network infrastructure. Eventually, after some effort, we managed to understand the process. Initially, it was challenging to configure the unified console to manage virtual networks alongside internal networks effectively. We had to comprehend how both systems would integrate carefully. It became apparent that maximizing the usage of Cisco switches required a thorough understanding of how UniFi operates at the backend.

I recommend the solution.

Overall, I rate the solution an eight out of ten.

Ubiquiti WLAN needs to expand the models with external antennas. It needs to improve stability. 

The tool's deployment is very easy. The deployment of 15 access points can take a day. 

Ubiquiti WLAN is cheap. It can work without licensing. 

I rate the product a six out of ten. 

The solution is for a mining site, and the solution's good for a small group of people, but when the numbers increase, you get some access points going offline, even though they aren't. When the numbers are smaller, managing and controlling is very easy.

The room for improvement is in the controller levels. We have the Cloud Key, but it goes offline most of the time, and we have to unplug and plug it back in again before it comes online. Using the web controller was much better than using the Cloud Key. However, maybe by now, they've made changes, but that was one of our challenges and why we decided to move away from Ubiquiti.

We've used Ubiquiti WLAN for about six to seven years.

I rate the stability an eight out of ten. The reason why it's not ten is the difference between using the Cloud Key and the web to control the access points. Cloud Keys are not reliable. They keep on going offline. We unplug it and then plug it in again. It'll be fine if they can either fix that or forget about Cloud Keys completely and put everything, all the security, into the web-based controller. We're having the same issue with the Cloud Keys in two locations.

The solution is scalable. I like Ubiquiti. I still have my outdoor point-to-points all as Ubiquiti access points. Since we deployed the solution on a mining site, we don't normally increase numbers that often. We need their support and services because the work is happening in the pits and the plant. We have around 500 users.

The initial setup was very straightforward. It didn't take that much time to implement. Once we plug it into the network, we go into the controller, and it shows up. We give it a name, we apply, and that's it. It starts working. As long as it shows up on the controller that this is the new AP, it doesn't take more than two minutes to change the name and apply whatever.

The solution doesn't require maintenance. We just block ten new APs and one or two switches, we go on to the controller, and they all show up, and that's it. We just change the names and apply. Do the work and just finish it. We just add it to a network at the site, and we're good. It's fairly straightforward.

We implemented the solution in-house.

I have seen an ROI. The solution is good for a small number of connections. I still use Ubiquiti here because Fortinet doesn't have the point-to-point wireless APs that Ubiquiti has. In our long-range areas where we want an external network, too, we use Ubiquiti point-to-point devices. We still use Ubiquiti, but not on the normal internal wireless access points and stuff, but on the external point-to-point to extend the network to another location.

For Ubiquiti, we're not spending anything. The software to control it is free. The license is when we buy the Cloud Key. But it's not reliable. We ended up using the free web software controller.

I rate Ubiquiti WLAN a ten out of ten. When it comes to the solution, I've always recommended that if they have a smaller group and want to use a solution with peace of mind, they should go with Ubiquiti. It's easy to set up, and we didn't need any support. But as we scale up and the numbers increase, just think about migrating to another tool for security reasons and robustness.

I'm using it for access and coverage for my devices.

For me, the ease of configuration is a valuable feature. 

In my opinion, Ubiquiti has made significant improvements, but there is still room for growth in certain areas. While I believe that Ubiquiti is an excellent brand and offers high-quality devices, I think they could enhance their products by integrating cloud access into each device. This would eliminate the need for separate devices, such as a cloud key, to ensure access through the cloud. 

For instance, individuals who cannot afford a UDM and want to control their devices from Nextiva are forced to buy additional devices from other brands that have this built-in option. I believe Ubiquiti can improve in this aspect and find a way to integrate cloud access into their devices.

For professional use, I used this solution about three or four months ago. But I use it every day in my house.

When the system or the app access point is properly provisioned and configured, it's very stable. However, if you have roaming activated without a mesh, it's not always stable. Specifically, I'm referring to roaming using WAPAP Elite or WAPAP Pro. In this type of configuration, it's about 85% stable.

I would rate the stability an eight out of ten. 

I have used other solutions that were mostly cheaper and less feature-rich. For example, they had limited capabilities for creating hotspots, LANs, Wi-Fi LANs, controlling bandwidth, and creating additional SSIDs. I used options like Keppel Link and Tandem, which are mostly consumer-grade brands. I'd look to brands like Cisco Wireless, Cisco Meraki, or Huawei if I needed more advanced solutions.

The initial setup is very easy. In my opinion, the interface for configuring security devices is simple to use. It didn't take me long to set it up, but it depends on the complexity of the deployment. For example, I configured it on my personal device, but the same deployment would be different for on-site setup. 

The pricing is very reasonable, so I'd rate it a two out of ten, where ten is expensive. There are no additional costs or fees that I've encountered.

The main differences between Ubiquiti WLAN and other WLAN solutions, in my opinion, are the quality of the product and the simplicity of the configurations and setups. Ubiquiti WLAN is of higher quality than many other options, and the initial setup is more user-friendly.

With the new feature that comes to us, everything is going wireless. We have brands like Cambium Networks and Huawei. With Ubiquiti WLAN, it's a benefit for all of us because everything is more stable, and there's a good relationship between the price and the quantity of products we have. It's a good option to choose a reliable device like WLAN. So, I think everyone will learn how to implement WLAN solutions with brands like VPN. It's very, very user-friendly.

Overall, I would rate the solution a ten out of ten. 

Ubiquiti WLAN is a management and the layout. You must do your own design work to determine where you want to place the devices. 

Once they are in, and because you can have multiple access points, the handoff between different access points, one to another, is really nice. 

You are not losing signals, dropping connections, and other such things. 

It is all very good.

It is similar to the switches, where it is one of those things where it just works. They are very reliable.

With newer products, to be precise, you want to know what their plan is, and where are they heading. Because you want to make wise choices. And, once again, the same product does not last indefinitely. 

You are always coming up with new ideas and improvements. 

But you want to know where they see themselves going in the future. 

When they release new products, you should know if there backward compatibility, or do you have to replace the entire forklift, It is useful to understand their strategy and where they are headed.

Ubiquiti WLAN is stable. It just works.

I am the only one who does a lot of the management. 

There are a couple of other people who use it, but there are probably a lot of people and customers making connections and using it. 

There are no complaints. Nobody is unhappy. If no one complains, it must be doing well.

I've never dealt with technical support.

The initial setup is straightforward.

They give you a lot of options, but most of the defaults are good. 

There are some configurations you will want to do over time as you learn. But, it is simple. 

I work with some products where figuring out the configuration is extremely difficult and requires trial and error. It is simpler and easier to use with Ubiquiti.

This solution requires very low maintenance. If something goes wrong, I find out about it and either make a quick configuration change or do something similar, or every now and then, something goes out or doesn't work properly and I have to replace it. That would be a lot if I had to do something once a year.

It is a stand-alone price.

I purchase the product. You can buy them in bulk and get several pieces of hardware at once. 

It is a one-time investment. I do that, and it works perfectly.

It works well, It's a good product, I would rate Ubiquiti WLAN a nine out of ten.

Small, medium, and enterprise customers use the solution.

The management features are valuable.

The product must provide better warranties.

I have been using the solution for seven to eight years. I am using the latest version of the solution.

I rate the tool’s stability an eight out of ten.

We have around 150 users. We push new firmware updates when they become available. We check it on a monthly basis. We have eight engineers in our technical team. I rate the tool’s scalability an eight out of ten.

The technical support could be better. There are delays in response.

Neutral

I am using the cloud version of the tool. The time taken for deployment depends on the scope of the project.

We also work with NETGEAR. We mainly work with Ubiquiti unless a customer asks specifically for a different product.

I will recommend the solution to others. Overall, I rate the product an eight out of ten.

The solution's most valuable feature is its pricing.

They should improve the solution's online console. Also, they should work on making its AP features stable. Presently, it reboots whenever we make any changes.

We have been using the solution for a couple of years.

It is not a stable solution.

We have 50 solution users in our organization.

The solution's support team needs to be more responsive.

Negative

The solution could work better. I rate it as a five.

I use Ubiquiti WLAN to provide Wi-Fi in the hotel industry.

We've received positive feedback from our clients after deploying Ubiquiti WLAN, which has improved our confidence and reputation as a service provider.

Ubiquiti WLAN's best feature is the free controller system software. We can download this software anytime without licensing fees, and once deployed, the access point instantly synchronizes with the system, which makes configuration faster and easier. Other valuable features include Ubiquiti WLAN's signal reach and penetration, single view of all access points, and captive portal system, which you can use to generate tickets for guests and allow them to log in using the password.

Ubiquiti WLAN would be improved with the addition of individual AP configuration, which would allow for fine-tuning of individual access points and logins. There are also occasional issues with syncing the controller software.

I've been using Ubiquiti WLAN for three to four years.

Ubiquiti WLAN's stability is good.

Ubiquiti WLAN's scalability is good.

Ubiquiti's technical support is satisfactory.

Positive

The setup is straightforward; for example, deployment will take around four to five days for a three-story building with fifteen to twenty rooms.

We use an in-house team.

We've received a decent ROI from Ubiquiti WLAN.

Ubiquiti WLAN is fairly well priced and available as a one-time purchase.

I evaluated Cisco Meraki and Ruckus.

I would rate Ubiquiti WLAN seven out of ten.