UiPath Platform Reviews

We use it to automate repetitive processes. We are also using it to manage people and costs.

I have used it for automation in telecommunication, HR, and finance. I have also done two projects for IT. It is a combination. I have worked on all these different projects.

UiPath helps with cost savings and staff savings. We can use manpower for high-value tasks rather than for repetitive tasks.

UiPath helps with end-to-end automation. I have created end-to-end automation through UiPath. It is a high priority for our company. I have not yet worked on the AI functionality.

UiPath reduces human error. If it is a repetitive task, then bots cannot go wrong. They have already been coded with whatever is required, so human errors are generally not there, but there can be scenarios that have not been covered, and they can result in exceptions. We have to work on them and update the bots so that we do not get the same issues.

UiPath improves accuracy. The teams for whom we have done automation are happy. There are no errors. It improves their efficiency. Bots can work 24/7 or at whatever time they want. There is no dependency on time, which is not the case with humans.

The time savings vary from project to project. On average, if a human takes three hours for a task, a bot would take about ten minutes. UiPath reduces the costs, but I do not have the metrics.

UiPath is very user-friendly. There is ease of use. People can understand it very quickly.

It is very easy to use.  It is very good. There are many people who are uploading learning sessions on YouTube, which are free. It is good to learn from there as well. There are many sources to learn and explore it. There is also a community of UiPath users.

UiPath Academy has complete courses for developers and business analysts. A business analyst can follow the course path created for business analysts, and a developer can follow the course path created for developers.

I have been working with UiPath for the last four years.

It is a stable solution. However, if your applications are changing, you will have to do some manipulations in the code. Now they have a feature where you can keep your UI things in your config or in the assets, which is helpful. It is easy.

I do not interact with them directly. There is a team that communicates with their support. 

I know Automation Anywhere, and I have also done a certification on it about four years ago, but I did not work on it. I am not familiar with the features currently in Automation Anywhere, so I cannot compare it with UiPath. I have more experience with UiPath because we got more UiPath projects. We were going to work on a project with Automation Anywhere, but that did not happen.

I have also worked on UiPath Document Understanding, but most of my experience is with general automation.

I have set it up from scratch in one of the companies. It was not that hard. It was easy to set everything up. I was doing it for the first time, so it was a little bit confusing, but it was good. There were forums and YouTube videos. The UiPath team is also available if you need help with installation and what to use. It was good.

After the code is ready, the bot deployment takes 10 to 15 minutes. Three years ago, it used to take us an hour.

I have not worked extensively with any other tool. My experience with UiPath is good, and I would rate it an eight out of ten. I am satisfied with UiPath.

The process is for background checks. There are all kinds of checks such as academic, criminal, and work as well. We receive all the volume through the queues. We are using the citizen developer, StudioX, to get the cases and understand what are the fields and what are the requirements for each one of the cases. The bot will process them accordingly. For example, for each university or academic, there is a different process around the world.

The industry we use it for is HR. What we do with the backgrounds is providing a confirmation to our clients that people have the qualifications that they say they have. It is for data accuracy and consistency within the HR and talent acquisition departments.

Our AI-powered automation initiative has not yet changed what our organization is able to achieve because the project is still a pilot. We are still working a little bit on the environment. We are working through VDI, so it is not straightforward. We cannot just install or put UiPath to work. So far, we have not seen all the results, but we are looking forward to that in the next quarter.

UiPath would definitely free up time or resources for other tasks. We are a team of six people. We are estimating that two of them will be free for new projects. There is about 30% of resource savings.

Our usage is very simple. We have been getting the text, parsing it, and trying to categorize and analyze it. We are not using it fully, but the OCR is very important. This is a package from StudioX. With OCR, we will implement document reviews to make sure that whatever the applicant puts in the form is consistent with the document provided. For example, in academics, it will be your bachelor's or master's certificate.

The value proposition of implementing UiPath is that if we use UiPath and the RPA functionality, instead of passing the process to a BPO, we will start understanding the process and automating it as much as possible. We will have hybrid workflows between humans and robots. We will create capacity. We will have the same number of workers but increased capacity. We will start having conversations with our stakeholders on how to reinvest all of this capacity that has been liberated.

We have had some issues with StudioX. In terms of features, for now, I am pretty happy with UiPath. The requirements of the process to be automated are covered with the basic functionality. It is not exactly UiPath, but for security reasons, we are not able to download packages and use the functionality provided by the community with their developments. It is not on the side of UiPath. 

I was certified as a Citizen three years ago. That is the time frame that I have been using it.

Recently, there was a software update of StudioX. We had some bugs. I would rate it a five out of ten in terms of stability.

We are working on moving to the cloud, so scalability will be good.

We have internal support. I do not speak with the vendor. Our internal support system is pretty consistent. They have quick response times.

From my perspective, I do not think we have been using any other solution. We have been with UiPath for about eight years. I cannot confirm the number, but I know that we have been partners for a long time.

We also use AutoHotkey which is something similar but not a replacement. It is a software solution that allows you to reprogram your keyboard and put some functionality in there to automate some of the things, but it is not a replacement.

I was not involved in its deployment. It is on-prem right now. We are migrating the company to the GCP, so there may be some restraints in regard to that. Everything is currently on-prem, but we are working on going to the cloud.

The ROI would be in regard to the capacity. We estimate two FTEs to be free from this project.

We have not yet used UiPath's AI Center and many other features. We are using StudioX, so we are still in the citizen developer mode. We are not using the full functionality with Studio and all that. We have an RPA COE. They have much more complex processes and projects, but we have not used it for that. This UiPath convention has brought a lot of ideas in terms of how to start leveraging it more.

We have also not used UiPath Process Mining and Task Mining. I am working with one of my colleagues who is like a bridge between operations and IT.  We are working together to see how we can better use the technology to improve processes. I have to go team by team, understand the process, and go deeper to see where we can start using this technology. We will have a roadmap of where we need to go.

Overall, I would rate UiPath an eight out of ten.

We use UiPath for marketing, accounting, and sales.

The solution has helped us save time. 

I like the automation capabilities. I particularly like Autopilot and documentation.

We don't currently use AI Center or process mining, but we want to learn more about these features.

The support team could be more responsive and helpful.

I have been using UiPath for one year. 

I would give the stability of UiPath a six out of ten. I've experienced some issues with it in the past.

I would rate the scalability a six out of ten.

I have had to contact the support team on a few occasions. It was a good experience. But the solution could be better with its support team.

Positive

We switched to UiPath because it's a better fit for enterprise companies like ours.

It might not be a good fit for smaller companies. It's a bit expensive for small companies, but it's worth the money for larger companies.

Overall, I would rate the solution an eight out of ten. 

UiPath is an RPA solution that is very easy to use and local. It's a good choice for companies that are new to RPA or have limited resources for training.

I'm a network engineer at a nuclear power plant, and I oversee multiple crews. I use UiPath to automate the voicemail system, send alerts, and run tests. Our company has about 12,000 employees. 

UiPath has helped to reduce labor costs. 

You can set up processes using macros without basic knowledge of coding.

The hardest part is popularizing UiPath among our employees. 

I have used UiPath for around a year. 

I rate UiPath nine out of 10 for stability. 

UiPath is scalable. 

The South Korean team uses Blue Prism. That's a good solution, but it's too hard to use. 

Deploying UiPath is easy, and I'm teaching my crews. 

It's worth what we pay for it.

The cost isn't important because a good solution isn't cheap. 

I rate UiPath nine out of 10. There are still many other RPA solutions we haven't tried, so I can't say it's the best. 

We use the solution for automation. I have implemented the solution in many ways. Some clients need to send us files via email or through Excel. We are reading and creating the file into some internal systems. 

Some other clients need the solution to read invoices from different vendors. We get them from Outlook email and fetch data. 

We are working for finance organizations. For example, the Canadian government is creating rules to discharge loan applications within one month or suffer a fine. We are helping financial companies discharge files on a daily basis to help them maintain compliance and reduce fines. 

Many features are quite useful for us.

The document understanding is something we use a lot. It's very good and easy to use. It was a unique solution at the time. More are providing it now. However, having document understanding at the time was implemented for a US-based client who really liked it. 

It's useful for building automation. It's good for the client side. 

The Studio is very useful for automation and development purposes.

It saves manual labor. Those that don't use it have to hire ten to 15 people to do the same job.

We are able to implement end-to-end automation. To start, we'll meet with the operations team and they'll describe their problems. For example, what they do on a daily basis and how many people they need. Then, we create a requirement document to find ways to move forward and streamline. 

We work for a financial client. They have the top three or four Canadian banks attached to them. They are all providing files. There's money involved in every transaction on a daily basis. If there's any mistake it can cost a lot for the companies. By automating the processes, and removing human error, we are saving a lot of money for these companies. 

We use the user community and forums. They are all very helpful. Every time we have a question, we find a solution to them. We can also find answers on YouTube. It helps us find solutions easily. 

The product has helped us minimize the on-prem footprint. We're using the on-prem orchestrator and it's been helpful. 

I haven't used the UiPath Academy courses, however, we direct new users to it. It's very easy to use and helps new people get up to speed and understand quickly.

It helps speed up and reduce the cost of digital transformation. We're working to automate more on a daily basis. It's continuously upgrading and developing. 

When it comes to document understanding, it's helped reduce human error. It's given us more power to check things, like inappropriate invoices are set aside and they give the user the chance to change the mistake where it makes sense.

It helps free up employee time.  

These days, document understanding costs can be very high, so we've implemented it only for two or three customers. It can be very costly for clients, even though the functionality is very good.

They are continuously improving their product. I have no specific complaints as to its functionality. 

It would be ideal if UiPath had more cloud functionality, similar to Power Automate. 

I've used the solution since 2019.

The solution is usually stable. Sometimes the activity doesn't work as expected. 

I'd rate the stability seven out of ten. 

We have four developer licenses and five developer-attended bots plus five unattended bots. The machines are Azure and on-cloud.

The solution is scalable. 

Technical support is very helpful. I've never had an issue with them.

Positive

I'm also familiar with Power Automate, which allows you to run processes over the cloud. You don't need to run anything through the portal. You need to connect the bot to your machine to run any process in UiPath.

Another difference is the licensing costs. Power Automate offers very low pricing. 

I don't work with any other RPA tools. 

I was not involved in the initial setup. 

There is some configuration required when upgrading. We don't have much maintenance and usually engage the UiPath support team when we need to do configurations. 

The UiPath support team assisted our admin team with the setup.

I don't have specific details in regard to ROI. 

The pricing is quite expensive compared to Power Automate.

Clients are charged on a yearly basis. I'm not sure of the exact amount. 

I am a systems integrator.

I'd rate the solution six out of ten. 

I'd recommend the UiPath Academy to new users and I'd recommend the product to other users looking to automate. 

I've been making some accelerators using it. Each Customer Relationship Management page in the telecom industry has a similar kind of structure, so things do not change a lot. I'm creating an accelerator that can log into a CRM and quickly perform specific tasks as per requirements. For example, the robot will log on to a CRM page, will add updated user information, and check the details of user requests. Another case could be creating specified user service requests and monitoring their status for service efficiency. 

We're automating a bunch of processes in the telecommunication industry. We’re implementing RPA solutions in the biggest telecommunications company in my country. Our main focus was to increase the return on investment. What we tried to do was reduce the time, reduce the manual labor costs and errors, and increase efficiency.

The big picture is to work towards reducing labor costs and creating solutions that are required to enhance your efficiency. This also streamlines process workflows when handling robot exceptions.

The drag-and-drop features and the activities that are pre-made are useful. It's a big plus for UiPath. Whenever I use it, I can do all kinds of work with it and it's really easy. For example, if you have to store data in a dictionary or make a list, there are all kinds of ways to do it. You can do almost anything using UiPath.

The community is very good. I get 90% of my questions answered there.

There’s a good level of maturity in the UiPath framework. Once you get hands-on experience with it and once you are a little bit familiar with it, it becomes really interesting to make automation.

Another thing to add would be queues. It gives you the power to assign multiple bots to any item in the queue and you can monitor the activities and status in the queue.

UiPath enables us to implement end-to-end automation. Once you have hands-on experience with it, you don't even have to think about the steps. There are hundreds of activities to help you to carry out any solution. It enables you to perform endpoint processes really efficiently.

When you compare the solution to other automation companies, like Automation Anywhere or Microsoft Power Automate, UiPath has the biggest community, and that really helps you a lot. Whatever questions we have will get answered due to the extremely helpful and active community. You get answers pretty quickly as well. Most questions I have are already addressed there. It adds a lot of value to UiPath and plays a major role in our success.

I have done a few UiPath Academy courses. I have not gotten certifications, however, UiPath has advanced certifications and material on the website that lays out those certifications. They have a lot of tutorials to let you get deep into the product.

It's helped speed up our digital transformation. Our main focus has been on automation and increasing efficiencies while reducing errors and costs. Automation helps significantly reduce human error. 

The ease of building automation using UiPath is appreciable. In the beginning, it was a bit difficult as you have to know about C# and VB Script. I come from a Python background. If you are making a list, for example, in Python, it’s very simple. There isn’t that much complexity. If you're doing list manipulation and dictionary manipulation, you have all kinds of data structures. However, when it comes to UiPath, it is not as simple since you have to be very certain about what you're writing.

There are some things missing in UiPath. There used to be an activity where you could just add an item. This activity is now gone. Some of the things in UiPath are changing. This is a bit difficult due to the fact that, if a beginner is trying to add something to a dictionary, they'll have to look through the community's communications and then they might figure out that the old ways are gone. But that is not always the case, there have been better and newly modified activities like ones that help choose selectors for UI Automation.

UiPath is not that fast. They do have an option to increase the speed of processes. You can increase their speed in the settings. However, whenever you do that, the chances of it curbing the flow at some point is higher. 

I've been using it for the last three months. I jumped into this field of automation about six months ago. I have explored Power Automate, Robocorp, and Automation Anywhere during this time. UiPath, however, has been a good experience so far.

The stability is okay and chances of bottlenecking are not much. Occasionally there are some errors and the robots do crash but overall that is not an issue. 

It's a mature product; it can scale well. It's pretty sophisticated so you can get a lot of scalability in the automation process. 

I have not contacted technical support. I'm a beginner, and usually, I turn to the UiPath community forums. Many problems are answered right in the community itself. 

I was using Autosphere before UiPath. I've also used Automation Anywhere and Robocorp. UiPath is for developers and business users. UiPath is far superior to Automation Anywhere, however, when it comes to speed, I feel that Autosphere and Robocorp are faster than UiPath.

I was not involved in the initial deployment. 

They do give a bit of support with processes. However, after a few months, the solution does require some maintenance. We also supply support and our clients hardly need it anymore. 

The cost used to be fine, however, Microsoft has reduced its costs significantly and that's going to be a challenge for UiPath. In comparison to other automation products, UiPath is reasonable. 

I'm an end-user and an administrator. 

I'm not using the AI functionality apart from OCR-related solutions. However, there is a huge market for it. 

I would rate the solution nine out of ten. This solution offers a lot. It's a good product to try. 

I have automated finance use cases, as well as banking, NOC, and call-center use cases. I have also done email and Excel automations.

It has definitely reduced the cost of the process I have automated. It has reduced the number of employees required for some processes and improved process efficiency. It has improved accuracy and error rates. All of these factors reduce the cost of the processes.

Because there is no human involvement and there is a fixed flow that bots follow, it has minimized the human errors that occurred before.

The Excel automation in UiPath is very easy to use. Even for complex scenarios, we can easily automate the process. And that is true for email automation as well.

Building automations in UiPath is done through simple activities. We just drag and drop into a workflow, build the flow, and execute it. It's that simple.

We use UiPath Academy courses as well, and they give us an idea of how we can use it professionally. They have given us a complete idea of how to use the solution.

When it comes to web automation, a change order should be able to be handled more easily.

I have been using UiPath for almost three years.

Compared to other tools, UiPath is very stable, as well as easy to install, manage, and upgrade.

It is more scalable than Automation Anywhere.

I have not contacted their technical support.

UiPath has more costly licenses than Automation Anywhere and, of course, Power Automate.

There are multiple differences between UiPath and Automation Anywhere. Automation Anywhere has a good handle on desktop automation as well as its IQ Bots for document understanding.

I would rate UiPath at seven out of 10 overall.

We primarily use the solution for automation.

UiPath has been quite useful for the organization. It's helped reduce workloads.

The processing time is the best aspect of the solution. There are also fewer coding requirements. It takes less time to develop and implement projects using UiPath for this reason. 

It's easy to build automation. The organization has a variety of projects and we can complete the projects faster using automation using UiPath.

The product enables us to implement end-to-end automation.

We use the UiPath user community. If you have any doubts about what you are doing, you can turn to the community and they'll answer your questions - which is very helpful. 

The Academy courses are very useful. If you want to do any certifications, it's very simple.

We use the AI functionality. It helps automate processes that are more involved. However, it's something the team works on; I don't know much about it. 

The solution helps us reduce human error as we can run many projects without much human involvement. Once we reduce human interactions, we can reduce human error quite significantly.

It's also helped us free up employee time thanks to the automation. It's freed up maybe 30% to 40% of our time since we started implementing automation.

We've tried to use test automation, however, I'm not sure how well it works.

I've been using the solution for one year. 

The solution is stable. 

The solution is scalable. 

We took about three or four months to deploy the solution. The process itself is moderate. We were able to manage the process ourselves. While it's rather easy, it does take some time.

The licensing cost is quite high. It could be reduced. 

I'm an end-user of UiPath. I'm an RPA developer. 

I'd rate the solution seven out of ten. There should still be more opportunities to make the solution less expensive.