UiPath Platform Reviews

I am an RPA developer and I am primarily using this solution to fill up timesheets in an internal portal. I use Windows 10, 64 bit. My team uses a mix of Windows 7, 8, and 10. It is suitable for daily and weekly tasks, which pretty much don't change over time, and is what I choose to automate parts of my team's work.

We are an IT company that works on both products and services. UiPath has helped to automate tedious data-filling jobs for test data creation (Testing), and data extraction jobs from public websites (HR). It has added a new capability which we can showcase to our clients.

Data Scraping is definitely a unique and useful feature that we had not known about before.

Smooth integration of OCR, which is very quick, is a useful feature.

Manage packages to get more packages.

Save as a Template feature.

Snippets are really useful as a reference for logic.

Plus button between activities & Ctrl+Shift+T is very useful in adding activities quickly.

Having the ability to run the bot from a single click will help to democratize the RPA.

Currently, I am running the XAML file from command prompt mode and this is causing inconvenience every time I update the XAML file.

The regular update of the Community Edition means that the UiRobot path is constantly changing on every update.

I have been using UiPath for the past one and a half years.

There are not many complaints on the stability of this solution. Though the regular updates of the Community Edition have given me trouble at times, it has been quickly resolved in the subsequent updates. I think that the UiPath Forum portal is one reason for this.

According to me, on one side it is creating a buzz and everybody wants to be part of it. On the other side, there is resistance to embrace new technology in their process. Only over time, this can be scalable and it cannot be done quickly.

This was my first RPA tool.

The initial setup is straight forward. This got better after integrating the Chrome extension setup in the UiPath studio itself.

I did not evaluate other RPA tools.

The UiPath product team is doing an awesome job. Keep it up.

UiPath is the go-to tool if you need to automate tasks that can be combined to create an automated process. We provide services to customers using UiPath. They come to us with their needs, be it to improve performance, accuracy, or reduce costs, and we help them by automating processes that, most of the time, consume too much in terms of unnecessary human resources.

We have many successful cases where the customer has noticed an important reduction in processing time while also maintaining excelent quality.

This solution is especially efficient if the process being automated involves legacy applications that do not and can not be automated using APIs.

UiPath is great for desktop automation because it integrates well with applications and we are able to tailor selectors to our needs. 

One scenario where it is not great is on remote desktop automation, where applications are not directly accessible. It does, however, have some features to facilitate this kind of automation and definitely stands out from the competition because of things like that.

I have used UiPath for the last nine months.

The product is very stable and no weird behaviours should be expected.

This solution is extremely scalable. It has a cloud platform to manage the workforce and can work with parallelism.

The support team responds fast and seem to be interested in solving problems.

I have used Kryon.

The initial setup is not really complex.

We implemented UiPath through a vendor and they seemed to be experts.

Our ROI varies from project to project.

There are different licensing options and you should study which one better suits your company's needs.

We did not evaluate other options because we work with the tools that our customers buy and we do not get a say in what they acquire.

There is no doubt why UiPath is the market leader, it is very robust, flexible and has great learning material and documentation. The team and community behind this product are amazing.

Our primary use case is RPA Consultancy for clients. We have been building robots for our clients in many environments. These include attended and unattended robots that are on both web-enabled machines and local machines (Due to Security Concerns). They span across many industries as well. 

UiPath is by far the best RPA platform on the market. We have been building robots for our clients and saved many manhours and have very satisfied clients. As the best RPA Platform, it has provided lots of value through both our internal projects and for our clients.

The most valuable features are the helpful community and the ease of use. The fact that the community is responsive and willing and able to help is wonderful. Features that allow for convenient data handling are very useful as well. Simple things like being able to manipulate data in memory are not available in most competitors.

Quality of life improvements such as the multiple assign activity and more recently, the ability to change arguments to variables and vice versa are very appreciated. It shows that UiPath has been taking feedback from the community and acting on it to improve the platform.

More quality of life improvements like automatic argument inheritance would be an improvement. Also, have more courses, maybe for more prominent packages like enhanced REF, and the others released together with 2019.4. I also hope that UiPath can be closer partners with us.

We have been using UiPath for one year.

UiPath is a stable solution. 

It is scalable, especially with the use of Orchestrator.

We use Automation Anywhere as well.

The initial setup is relatively simple, but I have not personally done fancy stuff with installations thus far.

Our in-house team builds the bots and deploys them.

Our ROI is high enough.

UiPath is a good deal all round.

We have worked with both Automation Anywhere and Kryon.

It is the market leader in RPA and my go-to software when looking at automating business processes. Kudos to the team.

We primarily use this solution for one of our business use cases. 

We are building robots with Safyr CRM. They are scheduled by Orchestrator and we are handling every step: Solution, design, followups, stacks, consulting, and finally implementation. Nowadays we are using robots internally but we will start with third-party clients in 2020 Q2.

UiPath has helped to make all of the internal business processes lighter, enabling my company to save costs in time and speed for all of them. Also, we are researching all implementation models to get the resources for a quick and agile response to all business cases within several markets.

Orchestrator is the definitive feature for me as it has the real meaning of robotic automation. The Orchestrator in UiPath has a lot of similarities with every RPA tool I have used, both for automations and machine managing. They remind me of tools like Jenkins or OpenShift UI. Simple and cool.

Since I am not an expert, I am looking to the training lessons. The training could be improved by clarifying more and more at every step.

We would like better integration with custom environments and external inputs like forums or integrations with other robotic frameworks.

We have been using UiPath for two months.

We did not use another RPA solution prior to UiPath.

UiPath is very useful and easy to implement.

I've used UiPath Studio to develop Automation projects that help me automate repetitive and manual tasks. This lets me focus on other, more important jobs to do.

I've been able to automate some tasks and projects both for me and my colleagues to help us with boring repetitive work. From jobs that require reading and processing emails, to jobs that require scraping information from web pages, this tool allows us to do anything that can be done by a human. 

UiPath studio recorder allows us to automate jobs very quickly and very easily.

The tool is intuitive and precise. It is easy to use with not a lot of programming knowledge needed. Also, there many built-in activities that let us automate tasks. If there is no activity available then it is probable that somebody has built one already.

Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease. There is a beta version but it is not stable. This is the only place where UiPath needs to improve because their competitors have this option and it is useful.

I've been using UiPath and UiPath Studio for more than a year.

Our primary purpose is to automate our internal processes so we can increase our profits and reduce our headcount. We are an IT service provider, so our main focus so far has been our Service Desk but we are starting to work with our Finance, Payroll, and HR teams in 2020.

So far, we have not realised much in terms of benefit because we have only just begun our RPA journey. However, we have approximately four FTE of savings in our pipeline. It has improved our business so far by creating an innovation-based way of thinking amongst our teams.

Personally, I find that Explorer Expert and StudioX appear the most valuable to my role as an Analyst. Explorer Expert allows me to easily "record" processes and gives the developer the skeleton of an automation project. StudioX allows me to build simple automation projects without the need to engage our development team.

StudioX could use some improvement to broaden the range of automation projects suitable. At this stage, it is limited in terms of the functions that are available and I would like to see a lot more options added to this tool so that our business users can get even more benefit.

We have been using UiPath for three months.

There have been no concerns with stability as of yet.

It appears to be very scalable but we have only had the tool for a few months.

Customer service has been great so far. We have received answers to all of our questions quickly.

This is our first RPA solution.

We had some issues with the licenses at first, but we were able to communicate with UiPath to get this resolved.

We used an in-house team to implement our solution.

So far we have not had a return on our investment, but this will change in 2020.

Pricing is quite reasonable with UiPath and there are some tools which are free to use.

We evaluated a range of options on the market including Blue Prism.

So far, I highly recommend UiPath. They are constantly introducing new tools and features and they all seem to provide extra benefit.

I have been using UiPath in the healthcare area and right now, I am developing a healthcare project. I have also used it in retail projects and we have automated entire retail systems for vendors and customers. This has given them more reliable action and product services that are beneficial for both the organization and the user.

UiPath helps us in the execution of processes that need to be done repetitively, like data entry or content migration. It is fast, affordable, efficient, and easy to use.

Healthcare is also an important project that we have running. It saves time for patient eligibility. 

The most valuable features of UiPath are its activities. There are a number of activities available in the UiPath Studio, which are enough to automate all types of tasks.  Since UiPath is new in the market, it is constantly being updated every day, and new features are being added accordingly to the user requirements. 

I would like to see the computer vision activity updated.

There should be a click-event-update activity present in the UI Studio where we can click a link and the result should act as a button. Right now, this feature is not available in such conditions.

The OCR should be made faster to save more time.

If I am buying production licenses from UiPath it should provide at least two or three nonproduction licenses for further use.

The Studio should be made interactive like Orchestrator.

The debug option in Studio is not working on breakpoints, which is an issue that I have already highlighted in the forum.

I have been using the UiPath and its services for the past year. 

I would rate the stability of this solution and eight out of ten.

With respect to scalability, I would rate it at seven or eight out of ten.

I would rate the UiPath technical support a ten out of ten.

Prior to using UiPath, we used both Automation Anywhere and Blue Prism. We have found UiPath to be more reliable, easier to use, more stable, and 100% accurate while performing actions on any element or running automation anytime.

The initial setup was straightforward.

We implemented this solution with our in-house team.

ROI for automation depends on the projects, timing, scope, and reliability.

Primary use cases involve the following automation environments and processes:

1. Oil and Gas Domain: Automation of various applications specific to this domain such as Gopher, Tow, Toad, Excel, and various browsers.
   
2. Finance Banking: Here we have to deal with various legacy applications with a lot of PDF and Excel-based automation. UiPath comes with a lot of reliable solutions here.
3. Healthcare: Automation is a big challenge because the Healthcare domain is not a simple thing to automate. The ML extractor and Intelligent Automation activities are best to use here.

UiPath has improved the reputation of our organization in an exceptional manner. Our clients are happy with the solution that we provide them as a part of the automation. They are happy that robots are there with a helping hand, where they can learn RPA and give some time for their personal life as well.

UiPath helps them with saving their time, FTEs, and ROI.

Following are the most valuable features of UiPath:

1. Every month, there are new features released. These are all next-level and can disrupt the automation industry.
2. Vision for RPA and ML work together including ML skills, ML extractor, and Python activities.
3. UiPath is easy to use with very simple drag and drop functionality that allows you to automate processes without knowledge of coding.
4. Covering automation in all possible applications including SAP, G Suite, Salesforce, etc.

Possibility of improvement:

1. Exception handling and exception details can be much better and more user-friendly.  Many times, details of exceptions are not understood by somebody with a non-coding background. Example "Object Reference not set to instance of object", this is the exception message that we got and log from UiPath. For a developer it makes some sense and meaning but for a SME or User it is very complicated to understand the meaning if this exception
2. User interface in the coding area can be better and more compact: Some times expanding seq. cause the code to look very big and difficult to undertsand the scope of container

I have been using the UiPath Platform for automating various processes for the past three years.

It is extremely awesome. customer service/technical support used to assist with in an hour of raising services issue ticket on portal

Automation Anywhere

We switched to UiPath as it provides a lot of functionality than another tool in market