The robots have completed the job in a short time by reducing the personnel load.
Works
The most beautiful feature is that it has an easy-to-use interface
What is our primary use case?
How has it helped my organization?
The most beautiful feature of UiPath is that it has an easy-to-use interface. I can design a robot even without a software. Drag-and-drop development is very convenient for the user in terms of user experience. Also, other ERP systems, Office applications, API services being able to integrate is also very useful for the developer.
What is most valuable?
- Drag and drop development is very convenient for the user in terms of user experience.
- It has an easy-to-use interface.
What needs improvement?
- UiPath IDE error messages are not comprehensible.
- Error messages can be detected by messages from the end user's understanding.
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For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sub Process Manager at Rimac Seguros
The option of evaluating the product with the community version is helpful
What is our primary use case?
- Automatization of the collection process, downloading information from the web to Excel, and processing this information in our core systems
- Policy issuing for standard products
- IT: security accounts maintenance
- Regulatory reports.
How has it helped my organization?
- Forced us to understand the process
- Standardized it prior to automation
- It has liberated operative working ours from our collaborators.
What is most valuable?
- Ease of use
- Lots of activities that cover our needs
- Free and online capacitation
- The possibility to evaluate the product with the community version.
What needs improvement?
When the process is to be automatized, they sometimes don't have specific samples of using functions and commands from .NET, and then, we need some help from an IT specialist.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Platform
June 2025

Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,533 professionals have used our research since 2012.
Works
Extraction of complete tables from websites automatically extracts data from multiple pages
What is our primary use case?
We use UiPath to automate multiple flows for our client. We have flows in multiple stadia: development, acceptance, and prod.
How has it helped my organization?
UiPath is the first RPA tool I've used, but it seems to me that it is the best of what is currently available on the market. It is very easy to use, and you'll be able to automate your first flow in a matter of.
What is most valuable?
- Extraction of complete tables from websites automatically extracts data from multiple pages by indicating the 'next page' button.
- The newly launched Computer Vision functionality also seems very interesting.
What needs improvement?
The licensing model is for me still a little bit confusing. There are a lot of different license types for the robots, which makes it difficult to comprehend in what case you should use which license type.
Most error types are very clear, which makes it very easy to debug the flows, but from time to time some general error messages might pop up (Object not set to an instance of an object), without specific reference, which makes it a lot harder to find the error.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
The recording feature and data scraping are invaluable features
What is our primary use case?
To automate day-to-day tasks for the user in the current project, for example, reports, tickets, price quotation and sending and receiving e-mail.
How has it helped my organization?
UiPath has saved us several hours of repetitive work, as well as people who are more motivated to seek personal and professional improvements.
What is most valuable?
- The recording feature
- Data scraping
- Drag and drop
- Browser capabilities.
What needs improvement?
Processing PDF images with the manual PDF feed does not work very well.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Lots of variables and activity creation was one of the best features
What is our primary use case?
The software is used for automating the process improvement and simplifying workflow as our organization is an insurance-based organization. Also, it is used to create some small repositories which can be used for future use of process improvement.
How has it helped my organization?
It has brought some new projects as our clients need automation testing of several systems which could be automated in less time.
As UiPath can be developed in very less coding and is simple to learn, it was useful for a lot of individuals to learn and grow in UI automation.
What is most valuable?
UI Explorer, universal search feature and UI easy look and feel were found to be most valuable. Also, lots of variables and activity creation was one of the best features of UiPath.
What needs improvement?
Due to the heavy load of robot creation, the system gets hanged while starting up the robot, as well as the application startup takes a lot of time, and the validation of licence can be bypassed if the user directly starts UiPath from the system.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Developer at Roberto Faro IT Solutions
The integrations with Windows and Google OCR, PDF, Excel, Outlook and SAP are the most valuable features
What is our primary use case?
We use UiPath internally to automate the repetitive processes of our company. We use the tool for the generation of reports and automatic sending of emails, as well as automation of registrations and the likes.
How has it helped my organization?
UiPath has made it possible to reduce the time spent on these repetitive tasks because robots can keep working indefinitely, with a very low error rate and a very low maintenance cost compared to the financial return.
What is most valuable?
Certainly, the integrations with Windows and Google OCR, PDF, Excel, Outlook and SAP are the most valuable within our area of performance.
What needs improvement?
I believe that a better explanation of ReFramework and license costs would be something to rethink.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Developer at a tech services company with 1,001-5,000 employees
Structured data can be captured very easily and stored in a variable
What is our primary use case?
I have performed the following use cases:
- Excel operations: taking data from Excel and using it in the desktop automation (environment: Tally ERP, MS Excel).
- Email automation: sending, analyzing and receiving mails (environment: MS Outlook).
- Security-related: such as getting reputation scores of different IPs and sending a mail for each IP which is found malicious (environment: McAfee ESM, different websites to get a score of the IP, MS Excel to store the score of each IP, MS Outlook to send mails to the concerned person).
- Invoice processing: taking data from a mail and using the OCR tool to extract details of the invoice, inputting the data to a desktop application provided by the client and sending a mail after the successful completion of the task (environment: MS Outlook, Kofax).
- Web-related use case: taking data from Excel and onboarding to a web application (MS Excel, web application).
How has it helped my organization?
UiPath has improved my organization in many ways:
- With the addition of UiPath in my organization, the process which has been implemented has sped that process a lot.
- The process has become error free.
- The process now runs 24x7.
- There is now no wait time for the processes as there are triggers to start the process.
What is most valuable?
There are many features which I like about this tool a lot:
- Data scraping: Structured data can be captured very easily using this activity and stored in a variable.
- Orchestrator: helps to schedule processes with ease.
- Queues: for parallel processing of bots and simplifying complex processes.
- Security features
- Credential manager to store sensitive data.
What needs improvement?
OCR is something which could be improved on to some extent as the result is not very accurate.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Developer at a tech services company with 51-200 employees
Integration with Google OCR and Microsoft OCR is very useful when we need to extract information from scanned PDFs
What is our primary use case?
We currently use the tool to sell solutions to internal customers. Most of the work that we automate is the migration of data between systems, automation of emails, extraction of data from PDFs with OCR, among others. The gain has been perceptible from the first moment, as human errors have been noticeably reduced to almost zero. Another good point for us is that we can leave the robot working for as long as we want.
How has it helped my organization?
UiPath is certainly the most acclaimed RPA tool on the market. Its ease of use and firepower are prime points for its worship. Its interface is user-friendly, and even those who do not have programming ease can use it. The implementation and editing of selectors make the tool extremely powerful, and your courses at UiPath Academy make learning very easy and fast. The Orchestrator course is really good and allows the solution developer to completely meet any type of demand.
What is most valuable?
- Integration with Outlook, which is the main mail server we use in the company.
- Integration with Google OCR and Microsoft OCR is very useful when we need to extract information from scanned PDFs.
- Data scrapping when we need to extract large amounts of information from websites.
- Integration with Excel, when we need to allocate this data in tables or CSV for future use, and many others.
What needs improvement?
Unfortunately, some things could still be improved. The documentation of ReFramework is very confusing, although there is the advanced course of UiPath, where the focus is ReFramework itself. I believe this is the most difficult, since certification is mandatory in ReFramework, and it is the Framework indicated by the company for the solution of problems.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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Although the structured data can be read but parsing still remains a sophisticated task. OCR engines or data readers can give you data but making sense of it and using it in business processes is something that the RPA developers are expert at.