Visio Reviews

I'm the business process manager and we are customers of Visio. 

The process modeling is a valuable feature for us.

The solution could include better modeling and an interface with workflow capability, better integration would make the Visio to Power Automate connection a lot better. I'd like to see a feature that would enable the creation of a library of process models that could be linked to roles within the organization.

I've been using this solution for ten years. 

The solution is very stable. 

I think licensing costs are reasonable. 

If you're looking for a business process modeling tool, there are other options out there designed with that in mind. Visio is a good general diagram tool, but not specifically for business process management.

I rate Visio eight out of 10. 

We do not use the latest version. 

I am a network engineer and we use the solution for drawing network diagrams. 

I like the solution's ease of use and its the integration with different templates from a variety of manufacturers.

The solution should have better integration capabilities with MacOS and Linux.

We have been using Visio since 2010.

The solution is stable. 

The solution is scalable. 

We have never contacted technical support concerning Microsoft Visio. 

The solution is easy to install. It took, perhaps, 15 minutes. 

One can do installation on his own. 

Just a single manager is responsible for the deployment. 

There is a licensing fee, but it is fairly priced. It is on a monthly basis. 

We did not evaluate other options before going with the solution. 

There are five people, network engineers, who use the solution in my organization. 

I would recommend it to others. 

I rate Visio as a ten out of ten. 

We use Visio for mapping all the processes. It is a BPMN solution for us.

We are most probably using its latest version. 

It is a standard and easy-to-use solution from Microsoft, and you benefit from the general functions of Microsoft solutions. It integrates easily with SharePoint, which is a useful tool from Microsoft.

It is not flexible in terms of functions and modeling deliverables. When you speak of processes, the program has to describe the activities and the deliverables. You have to tell your robots how to deal with and input something, and you should have something more flexible from this point of view.

I got Visio just a few months ago.

I don't know. At this moment, it is just used to map and see where we are. We are just trying to use this. At this moment, we like it, but we'll see with time.

I didn't have to call Microsoft so far, but I might do so in the future.

I have used MEGA, and I feel Visio is better than MEGA because it is a BPMN tool, and it is standardized.

I have also used the free version of Camunda. It is a service, and it is easy and very fast, but it is not so well known. 

It is easy.

It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have. 

I am not sure if I would recommend this solution. It is not perfect, of course, but it is also not so bad. It is just a modeling system. If you want to go further and simulate the processes, you will have to use other tools. 

I would rate Visio a seven out of 10.

Our primary use case of this product is to create diagrams for the solutions I'm designing. Others may use it to provide graphical explanations of complex topics, or even for organizational charts. We have around 20 users in very different roles - IT, processing, design, or those in more technical roles. We are a customer of Visio and I'm a solution architect. 

Visio helps to depict what's on my mind, it flows between the different components that we're designing. Visio is very good at illustrating advanced topics which helps my team understand what I'm trying to get across

The valuable feature is the simplicity of drawing shapes and connecting them. It's very easy to customize and then group the activities so the solution offers a lot of flexibility. It really provides value. 

I'd like them to include more stencils for new technologies in the solution. There are plenty of stencils available on the web but it requires researching, downloading, and testing what works. There are some common ones such as when you're working with technologies like Microsoft but it takes me some time to download clip art and try to make them myself.

I would love to see an option to drill down collapsed sections of the diagrams as well as an option to navigate through different pages of diagrams, something that can be more easily summarized, and then go on to the details.

I've been using this solution for 10 years. 

This is a stable solution and there's very little maintenance required. We have a software specialist in the company and that person takes care of all the laptops.

The initial setup is straightforward, it takes around half an hour. 

This is a very powerful and useful tool. You can create all types of diagrams and I consider it a must-know option.

I rate this solution a nine out of 10. 

What I like most about the solution is that It's quite easy to use. In our case we do not consider it in this exercise since we wish the components to be logical and not just to have the drawings in one diagram or another.

It is difficult for me to point to which areas of the solution need improvement as most of my people are using it and I have had little hands-on experience with it in the past few years. 

An issue I wish to see addressed is the ability to go beyond just drawings for separate systems to that of having logical architecture described on the price level. Certain disadvantages in the solution make this difficult. 

I would like to see Visio become some kind of enterprise architecture, which it is not. Instead, it serves as a BPM and UML tool at which, so I understand, it is quite good.

The solution addresses a different kind of removal system.

I have personally been using Visio for several years, although not professionally. I use it exclusively in an intuitive fashion and for drawing diagrams. 

The solution is stable. 

Of course the solution is scalable. This depends on how a person designs his infrastructure and if he makes use of his work solutions.

I have not had experience with technical support. 

While I don't recall the exact price I do recall that it was quite high.

My recommendation to others is that the solution should offer different tools. In line with the person's particular requirements he would need to make a choice. The pricing should be lower. What I do like about Visio is that it's quite intuitive in respect of the UI. In this regard it is similar to other Microsoft products. But, sometimes people need just the road to Tango, rendering the use of Visio unnecessary. It depends on the goal of what the person wishes to achieve. 

Taking into account that Visio is good enough and quite easy to use, but carries a higher than desired price, I would rate it as a nine out of ten. 

We use Visio for describing processes, port authorities, requests, exchange of documents, and authorizations. The main use is for business processes and descriptions.

It is easy to use.

The user interface could be simplified and easier to use.

I have been using Visio for a couple of years.

It's a stable solution.

This is an area that we did not explore as it was not necessary for us to scale. It was not a requirement.

We had 10 customers using this solution.

We don't have plans to increase our usage. I am with a different company.

Technical support was fine. I did not have any issues with the technical support.

Before Visio, we used Bizagi.

The initial setup was straightforward. It was easy to install.

We implemented this solution ourselves. We did not use an integrator.

I would recommend this solution to others who are interested in using it.

I would rate Visio an eight out of ten.

I'm a business management consultant.

The product has a good interface and tool configuration which comes with the Microsoft Office package. Another advantage is that you don't need to be an expert to use the tool. It's actually very easy and doesn't require a technical background so you can make any business process in a very easy way. Once you finish the layout business process, it can be sent to a client and visualized in a webpage without the need to download any other application. With other softwares, like ArchiMate, you need to download the application in order to view it. As a consultant when you finish the process, you need to send it in PDF format or something similar and your counterpart can view the file without any further configuration or further downloads.

For professional use layout configuration is sometimes a little difficult to use. I think that the applications could be improved, so that Microsoft Visio is linked in the modeling of applications and algorithms.

I rate this solution a seven out of 10. 

We use Visio extensively for creating architecture, network and workflow diagrams. Also used for UML Class diagrams and various types of flow charts 

We use it to create diagrams used for architectural review. It's a great tool to create diagrams to show how an infrastructure or software architecture has being designed and then review that with the other domain architects.

I like the way you can Hyperlink objects to a URL, local file or other tabs within the same diagram. I use this to create an Overview tab with a high level digram and then link objects in the Overview to other tabs with more detail on that object. You can also save the diagram as a html page and then host on a local server to create an interactive diagram. You can also automate the creation of diagrams with PowerShell

Would be nice if visio viewer didn't require active-x.

I have been using Visio for over 15 years.

It's a stable solution. It's Visio. It just works.

Scalability is fine. It runs on each individual client. I haven't used any of the team integration hooks. We have a lot of technologists that use it and we're trying to make a move to move those architecture diagrams to be more driven by code by leveraging C4 and then model driven design through MagicDraw and that's a new journey for us. I think there are still going to be a large number of teams that still end up using Visio as it's very versatile. 

It's all automated for our firm by our department. I run it on my Mac as well, and it's super simple to set up.

We do everything ourselves. We set up and deployed this solution.

It's better than using PowerPoint or something else to draw the diagrams. 

It's not the cheapest product, but it's extremely valuable.

I would tell potential users that it depends on how you use it. You can use Visio for everything from designing networks to organizational charts. You can also use it for so much more as it's a very versatile tool. There are a lot of Visio stencils that are available on the web. Use those.

Just do your homework. But there's just a lot of people who have contributed to creating various open-source Visio stencils. Most product vendors have already created those stencils. You don't need to go and recreate it on your own. You can go to NetApp or VMware, or Cisco and download the stencil for their products. Then it makes it very easy to use and integrate.

On a scale from one to ten, I would give Visio a nine.

Company-wide, it is used a lot for flow charts. From an IT perspective, we use it quite a bit for network diagrams and documentation. The Human Resources team uses it for organizational charts.

In terms of deployment, we have a kind of mixed deployment. I tend to use an on-prem version that is loaded directly on my machine. We are all Office 365, so a bulk of our users use it as a cloud-based downloadable solution, which is a part of their Office 365 implementation.

It helps us to secure business and C-suite leadership approval on projects. For lack of a better term, it dumbs down technical solutions so that everybody can understand them. It provides a nice middle ground. We have a lot of really talented engineers on staff, but they tend to get lost in the technical minutia, and the business gets bored with that. 

A lot of built-in templates are really phenomenal. The templates assist in translating very complex design elements into understandable diagrams that non-technical folks can grasp.

Some of the improvements that have been made in Visio have not been beneficial, at least to me, personally. Too many things have been added to it, and it makes it kind of clunky sometimes. There is an overwhelming desire or competition to continue to improve it when the product is and has been pretty good, and some of what is done tends to clutter it. In some cases, the updates make it more difficult to use. It is already pretty feature-heavy and continuing to add stuff is not productive from my perspective. 

I have been using this solution for 10 to 15 years.

It is very stable.

I don't have any input on that. In terms of the number of users, we probably have a couple of hundreds of users of Visio. They are from the IT and the infrastructure side. We have Applications users and Human Resources users. We have a manufacturing organization, so we have program managers who manage various customer products, and they use it as well.

It is used fairly extensively throughout the organization. Our usage is okay for now, but we're always one acquisition away from that going out the window.

I've never used technical support for Visio.

It has always been Visio. Prior to using Visio, it probably was Paint or whatever program was available at the time.

It is straightforward. It takes very little time to deploy.

It is done in-house. In terms of maintenance, because we're loading it from the cloud, if there's an update, that's taken care of with the regular Office updates. So, pretty much everything is on the front end, that is, getting it from a business standpoint, getting the approval for the license and the cost associated with the license, and getting it installed. Once it is in, it is usually off to the races.

We have definitely seen a return on investment.

We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of.

Be aware that it is easy to get lost in all the different things to do with it.

I would rate Visio a nine out of ten.

It's been an extremely reliable solution for me for a very long time. It's quite mature.

If you are a knowledgeable individual, the initial setup isn't too difficult.

There are plenty of very good third-party tools.

The stability is fairly good.

The solution can scale to meet the needs of any project.

The issue I have with this solution is the same issue I have with all the products by Microsoft. They depend on many solutions by third parties for too many things, from my point of view. Maybe there should be more basic, fundamental resources incorporated into their products in general - not just this product.

A basic user may have issues trying to install the solution.

There are a lot of patches that sometimes change how one version will interact compared to another.

It would be great if, in the future, we would be able to use numerics and graphics cards. If there already this functionality, they need to make it more publicly known, as I don't see it right now.

I've been working with Microsoft products for 30 years or so. With this product, I've used it from time to time, when I've needed it. I'm not sure the exact amount of time I've spent with it over the years. It's likely much more than ten years.

The solution, for the most part, is very, very stable. There is one problem in that there are so many upgrades and patches and so on that are critical and must be applied that it makes for a few issues in terms of practical use. I was facing such a very specific problem. The project was functional in an older version, yet the same code was not functional in the newer version. Therefore, to troubleshoot, I used both older and newer versions of the software and had to acquire all the patches for both. There is no clear answer as to why the same code behaves differently within these two APIs. That's a problem. However, it's not really a stability issue.

The solution is quite scalable, and great to use for any project of any size or scope.

I only use the solution for my personal use and therefore don't have access to technical support. I can't speak to how helpful they are, or how responsive, as I do not use them. I don't have any practical experience to speak to.

That said, having dealt with Microsoft technical support in the past with other solutions, I can say that, in general, they are very capable and have many experienced people on staff to assist. I've been satisfied with them in the past on other products.

The initial setup is pretty simple and straightforward for those with knowledge or training. Basic users may have problems, however.

For myself, with so many years of experience with many types of Microsoft solutions, I found everything very straightforward.

It's not that the process isn't intuitive, it's just that, if you don't know what to do or look for, it can become a bit confusing. You must study many new terms and methodologies before you can get around to beginning the process as a completely new untrained user. There may be ways to watch videos online to learn a few tricks and to help you visualize the process.

I have many years of experience with Visio and Microsoft, therefore, I can handle the installation process myself.

I primarily use the solution myself for my own projects. I'm a customer and end-users.

In general, I would rate the solution at a six out of ten.

I would recommend this product, however, at the same time, I suggest to everybody to know and practically use several tools, so as to keep up their overall knowledge and skills. For some purposes, it is easier and more reliable to use one tool, and for other purposes, it is more reliable to use another. I do not recommend to anybody globally to work alone with one tool, separately from all the world.