Zapier Reviews

It is very extensive when it comes to the integrations it has. So if a particular tool that I'm looking for does not have integrations with Make or n8n, then I'll check whether it has Zapier.

If it does, I use it only for that particular workflow. So I use it only when I cannot use Make or n8n.

There are tools that don't connect with n8n or enable integration by default. So it means that I'll have to use Zapier because Zapier luckily has a wide range of integrations, I would say. So for those kinds of use cases, I think it still works, giving it a shot instead of trying to build your own custom integrations using code. 

So that way, it's still worth the money. But if Make or n8n has an integration, I would definitely go ahead with them and not with Zapier.

My biggest concern with Zapier would be their pricing strategy.

I have used Zapier. I still use it, but to be honest, I find it a little on the pricey side, you know, a bit more expensive than other products like Make or n8n. 

The community was decent enough to help me with basic stuff. Anything was much more interesting.

There were times when, you know, we received responses from the founding team, and sometimes we received input from the overall user community who were really ambitious and passionate about the platform. So in terms of customer support, I would say n8n is higher than Make, maybe, and then Zapier.

The initial setup is actually the easiest among the three tools: Zapier, Make, and n8n. With Make and n8n, you need to have some understanding of technology, at least knowing what a webhook or field is. But Zapier simplifies it with more common English terms. For example, instead of "new role," it would say "new task." So I believe getting started with Zapier is better than the other two.

I think their pricing is, like, way off the chart. So that's the reason why I try to stay away from Zapier.

The pricing actually depends on how many steps you have. For example, let's say for each lead, you have to perform four actions. Let's say there's a marketing lead. You have to do four things whenever a new lead comes in. Zapier calculates these as four different items or units of work. 

So technically, the more actions you take and the more times you do it, the cost starts to grow exponentially. It grows pretty fast. So it can be a little expensive. I think they have a starting price of around $20, but if you have more than 30 tasks, it starts to add up. And each task can involve multiple actions. For example, with 25 tasks, you're almost reaching your quarter limit. 

So you have to consider the volume you'll be using.

If you can afford it, don't think about anything else and go ahead and build it. It's exceptional. But if you're expecting high throughput, meaning a lot of operations and steps, you might want to take a step back and see if you can afford it or if there are alternative features. Feature-wise, I think it's on par with the others.

Overall, I would rate it an eight out of ten. One reason is that I don't think it provides great value for money, but it has exhaustive integrations, the highest number compared to others. 

The second thing is that it's not open source, which is a big issue when it comes to no-code platforms because you become dependent on their pricing strategies and sustainability. So having vendor lock-in and pricing revisions would be nice to see.

Zapier is a third-party automation software that connects other applications to each other. I use it to track the clicks I make. Zapier Automation can delete records automatically or add records with certain links between the contact and the opportunity. It can connect to your QuickBooks software, grab accounting data, and bring it into your opportunity. If you want to integrate with PandaDoc and you want to see the status of the e-signature document and at what price it is, you can then put that data back into the opportunity record so it's always updated in Insightly and get your dashboard reports.

I build out integrations for my clients and we can track how many tasks, clicks, or inputs Zapier can save. It saved them millions of clicks which prevented them from having to hire more and more people. My clients spend $80,000 to $200,000 a year on each employee's salary. If I can make it more efficient for them to use Insightly by implementing Zapier Automation all throughout our system, all modules, leads, opportunities, projects, contacts, organizations, and taking advantage of tracking time, then they don't have to hire someone else because that expert-level employee is doing accounting work or tax work and doesn't have to make them 20 clicks to get something done. It is already right there. Clients know when that employee is having trouble based on the time they need to complete a task. Zapier triggers an alert and says this employee needs help on this specific task. It comes in all forms of how it helps the business because it's really general automation.

The most valuable feature is that Zapier has third-party apps that are already connected to the Zapier platform, so it is easy to authenticate with those apps and start using the API connections. It is very simple to put data from one app into another automatically and that is where Zapier really shines. It also does error handling. If there's an error, you will know exactly what's wrong, how to fix it, and how to rerun it so that you can get back to the baseline. Zapier handles everything under the sun that you would think you need in automation.

There were some things that needed improvement in the past, but they've fixed them already. Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application.

I've been using Zapier for about six to seven years.

I don't think there is a limit to Zapier's scalability. I would rate it a ten out of ten. 

Zapier is not always stable, but a lot of times it's because the entire API is down. There's no control over it sometimes. For a small to mid-size business, I would rate the stability a ten out of ten. For a larger enterprise, I would rate it a six or seven.

Technical support is very good. Their team is made up of developers and engineers, so they almost always know just what you need if you fill it out the right way.

Positive

Right after you set it up, you can do simple things with it and start generating your ROI, just like with Insightly. You can also make things extremely complex and generate a huge ROI if you need that automation. The setup is as easy or complex as you want it to be.

You will see a return on investment because Zapier is the most mature integration platform and service on the market.

Zapier's price is high, but it is worth it. You have to pay a premium in order for Zapier to work smoothly. To make your work automation smooth, you have to pay a premium for it because you don't have a developer team. If you have a developer team and an AWS Lambda account or another server where you run your automation, you will pay way less if you use those products.

My advice to people who are considering using Zapier is to have their own developer team.  Zapier is a wonderful software for the SMB market, completely different from CRM. If you do not have your AWS spend account, Zapier would be a good option to develop automations or integrations on a platform that does the error handling for you. If you are a small or mid-sized business, Zapier is a great choice. You have to think about compliance as well. If you need to comply with HIPAA, then Insightly App Connect will probably be the automation platform you will need to use. You have to think about the speed of your ROI. Think about scalability and whether you have the resources to expand with the developer team in AWS. Overall, I would rate it a ten out of ten.

I use Zapier for my customers, especially those who have already started using Zapier to create automation between their applications. Also, it is a very competitive tool in the market.

Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface. It is definitely designed for non-technical people. For example, you ask an accountant who only works with Google Sheets to develop automation using Zapier, and the accountant will be able to do it in an hour. So, it is very easy.

Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work. So, it's not about the automation process but the triggers that trigger an automation to start running. Sometimes if you set up an automation trigger on a specific application, we wouldn't know if Zapier received data to start running. So we cannot understand whether the problem is in Zapier or the steps before.

Branching scenarios is something I want to add to the solution to make my life easier. We want to apply a logical workflow with a yes or no condition. On Zapier, you can have a condition, but you can build the actions after one value on this condition. So, the question can be responded to with a yes-no option or not answered. In your scenario, you have only the actions after yes get chosen. A second scenario is needed for the answer, no, and a third one for not answered. While in Make, we create a diagram, according to which if the response is yes, then do follow this path, and if it's no, then follow another path.

I have been using Zapier for five years. I am a user of the solution.

I have contacted Zapier's technical support team only once. My experience with Zapier's technical support was very nice since they were very polite and helpful.

The initial setup was very easy. The solution is deployed on the cloud. The deployment process takes a maximum of one hour if it's something very simple and not more than four hours if you have a more complex scenario.

It is not worth the money if you have a little bit of a technical mind. So, it's quite good for starting, especially in the first weeks, after which you have to switch.

Price-wise, Zapier is expensive when compared to Make. Payments can be made per month or per year. They have different plans, and they charge for the automation one developed using Zapier. Also, it can run only for a fixed number of times while not being able to optimize anything. Per task, there is a monthly plan involving 15 euros. They have a similar pricing model to Make and Zapier charge per task. Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task.

I never faced technical troubles or unexpected behaviors with Zapier. I would rate the overall solution an eight out of ten.

Our primary use case for Zapier is to get leads from our Google Ads landing pages. We also send leads from our Calendly appointments with it and then send those to Salesforce.

With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us.

I think that this solution should have more apps connected to it. This is not necessarily a Zapier problem. For example, some of the apps require you to create an API to connect, and we do not have the resources for that.

I have been using the Zapier solution for about a year.

My impression is that it's a stable solution.

I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

Positive

I would say that the initial setup process was quite straightforward. It also took a little time to learn and understand all the features and settings. But once we got the hang of those things, it was straightforward to use it.

I would say that we have seen a return on investment thanks to the automation processes and time-saving features.

My impression is that this solution is a bit pricey.

I think the most important thing to do before starting to use Zapier is to come up with a blueprint of your automation process and understand exactly what you need.

I primarily use it for Automation. The main mission of Zapier is as an automation tool.

The best thing is to automate workflows with third-party integrations, like Airtable, or Google Drive.

The pricing could be a little cheaper. 

I have been using it for three years. 

I use it myself, for personal use.

I chose Zapier rather than something else because it supports upgraded automation functionalities with various third-party integrations.

The initial setup is pretty easy to do. 

It is straightforward. We just have to create a Zap, and after finishing the editing, we publish it.

The pricing is suitable. It's not cheap, but not expensive.

Overall, I would rate it a ten out of ten. 

It is not difficult to use Zapier for the first time. You need to just type in your requirement, and then Zapier will automatically show supported integrations.

I am using it for automation – any kind of automation that we use along with other tools within the organization.

There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum.

There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved.

I have been using Zapier for more than four years. I currently use the latest version.

I would rate the stability an eight out of ten. There is room for improvement. 

I would rate the scalability a nine out of ten. There are around ten users in my company using Zapier.

The initial setup is very easy. The deployment didn't take long because we just needed a subscription to get started.

I saw an ROI.

The pricing is average; it is neither too cheap nor too expensive. Moreover, there are additional costs to the standard license. 

It comes along with the number of tasks that you consume. That's something extra cost.

I would recommend using the solution. No prior knowledge or any other no-code automation tool is needed. It's very easy to get started. The advanced features might take a bit of time to grasp, but that's it.

Overall, I would rate the solution a nine out of ten.

We use Zapier to connect AirTable to other apps that live on Zapier's platform, like QuickBooks, Google Drive, and Google Docs. We also use Zapier for automated document creation utilizing webhooks, pulling in data from a WordPress site or form software into AirTable. When consulting a client and trying to connect different apps, I often utilize Zapier if it can't be done through AirTable's automation.

Webhooks are the most valuable feature of Zapier.

After mapping them out, and they'd worked for a while, I've had Zapier fail. I set up a very complex app with AirTable, Zapier, and Asana. For generating tasks in Asana based on the template, they changed all the actions with Asana, which no longer made that possible.

I have been using Zapier for four years.

I rate Zapier an eight out of ten for stability. For the most part, Zapier is stable. However, it has downtime like any other cloud-based software.

Zapier is a scalable solution. You can buy as many Zaps as you need and utilize as many tasks as you need.

Zapier’s initial setup is straightforward.

Since Zapier is a tool, it does not need a deployment. It's a tool that can be created in two minutes.

There are products cheaper than Zapier. You can start with a free plan and get limited access. The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks.

Zapier is deployed on the cloud. I would recommend Zapier to other users.

Overall, I rate Zapier an eight out of ten.

Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana. It's very very similar to QuickDesk's pipeline feature but offers more depth. Another example would be integrating with apps like Airtable, Salesforce, or Hub. Zapier has connections for all of these platforms, making it easy to connect and move data. It's essentially a tool for automating tasks.

Zapier has allowed me to integrate between two different platforms a lot quicker than if I had to manually write APIs or Webhooks.

I'm open to using it when there's a use case for it. If something can be handled with QuickDesk pipelines, I would prefer to use that because the client is typically already paying for Quickbase, which includes pipelines. However, if there's a situation where Zapier is better suited, such as having a built-in integration that pipelines don't offer, I would consider using Zapier. Currently, I don't have any specific plans in mind.

The most valuable feature is the wide variety of built-in integrations it offers. In my experience, I haven't come across anything else that provides such a diverse range of connections.

I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted. It would be helpful if these features were there. 

I started using Zapier probably four and a half to five years ago. However, I haven't been using it as heavily. I used it a lot in the beginning, and then I recently started using it again a few months ago. So, I feel pretty confident in using that tool. I am using the latest version.

I would rate it around nine. It's very stable.

I would say it's probably an eight.

I have spoken to thecustomer service and support team about a few technical matters. I would say their technical support is very good.

The initial setup is straightforward. It's essentially a low-code platform for making API and web calls.

In my experience, it provides a good return on investment.

It's very affordable, especially for companies.

I would say that there are certainly other software options available for Zapier, and I would encourage you to explore each one to consider what you're trying to integrate. However, Zapier is a really good tool and worth looking into.

Overall, I would give it a nine.