ZAPTEST Reviews

Name: ZAPTEST
Brand: ZAPTEST
Rating: 4.2 (7 reviews)

4.2 out of 5

7 reviews
88% willing to recommend

770 followers

What is ZAPTEST?

ZAPTEST is software test automation solution for testing applications cross-platform. ZAPTEST allows testing any GUI based software on any modern OS mobile or conventional that includes iOS; Android; WinMo; Blackberry; Windows; Mac; and Linux. ZAP 1Script technology allows users to script test procedure once and execute it on any correspondent application on any platform and environment. ZAP MultiRun technology offers execution of the same test script on multiple workstations and mobile devices at once, and expedites time to test execution. zapFARM offers mobile and conventional device management, by using distributed and multi-site devices and management of devices and users. ZAPTEST is software test automation solution for testing applications cross-platform. ZAPTEST allows testing of any GUI based software on any modern OS, mobile or conventional including iOS; Android; WinMo; Blackberry; Windows; Mac; and Linux, as well as supports testing of Agile and CI development. ZAP main technologies are ZAPTEST; ZAP-fiX; MultiRun; and zapFARM With over 15 years of industry experience implementing test automation processes ZAP also offers professional help to allows enterprises with testing best practices implementing ZAPTEST. Using ZAPTEST test automation teams reducing time to test development and maintenance, expedite test execution cross-platform and manage devices under test remotely within organization

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ZAPTEST is the #32 ranked solution in top Test Automation Tools and #33 ranked solution in top Functional Testing Tools. PeerSpot users give ZAPTEST an average rating of 8.4 out of 10. ZAPTEST is most commonly compared to Tricentis Tosca: ZAPTEST vs Tricentis Tosca. ZAPTEST is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 21% of all views.

Helped 851,604 peers since 2012

Featured ZAPTEST reviews

it_user525252

Senior Automation Engineer at a financial services firm with 10,001+ employees

A few objects on the .NET platform are not getting identified precisely among similar objects. Object identification can be improved. I have a .NET application which has many grids. In one of the grids, there is ABCD High and next to that is ABCD. Even after I passed ABCD High as a text property, it is selecting ABCD. I have a table which is colored, where it doesn't even identify all the rows in the table. The other thing I really miss is proper help documentation. Whenever u click on Help it redirects it to videos, which are not extensive. Any documentation which will contain all the methods or step by step implementation of the unique feature in ZAPTEST, would really help.

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it_user378105

Enterprise Architecture at a local government with 1,001-5,000 employees

Let me walk you through our testing strategy. We have over 2000 test cases, and if I need to change a couple of things and test a cycle, it takes 10 people and maybe three to four weeks to test it. If any change needs to be made, it takes three to four weeks to see the results. That’s too much in terms of resources. Now, the automation that that we have seen from ZAPTEST has allowed us to classify cases as High, Medium and Low. We have around 10% we classify as critical so we still do critical testing manually.

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it_user328755

Lead Automation Engineer at GE Healthcare

This product has allowed us to develop automated tests on application features not yet available in a dev or test environment. I was able to develop the objects and scripts from screenshots, mock-ups and developer local build. Once feature was available in the test environment there were minimal to no changes needed.

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ZAPTEST mindshare

Product category:

As of May 2025, the mindshare of ZAPTEST in the Test Automation Tools category stands at 0.3%, down from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Test Automation Tools

PeerResearch reports based on ZAPTEST reviews

Type	Title	Date
Category	Test Automation Tools	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	ZAPTEST vs Tricentis Tosca	May 20, 2025	Download
Comparison	ZAPTEST vs Katalon Studio	May 20, 2025	Download
Comparison	ZAPTEST vs OpenText UFT One	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
Tricentis Tosca	4.1	22.8%	96%	110 interviews Add to research
OpenText UFT One	4.0	9.9%	87%	96 interviews Add to research

Valuable Features

ZAPTEST excels in object detection and OCR functions, enabling rapid test creation and stability. It supports automation before application deployment, reduces scripting effort with one script multi-run technology, and allows testing on various platforms. It integrates with tools like JIRA and ALM, enables regression testing for complex systems like Oracle ERP, and offers extensive scripting capabilities with VBScript or JavaScript, including global parameter setting. Its OCR feature provides precise object identification.

Room for Improvement

ZAPTEST lacks comprehensive documentation and updates lag behind rapid development. It supports only CSV data files and lacks features like multiple object repositories and regular expression support. Users find test results visualization limited and desire advanced options. Object repository functionalities, such as object copying and global repositories, need enhancement. Specific challenges include .NET object identification issues and cumbersome save functions. Users express a need for integrated load testing and more detailed help documentation.

ROI

Their ROI from ZAPTEST is significant due to the elimination of a phase in the testing life cycle, saving a substantial amount of time and costs. Automation across various browsers and languages has been enhanced, reducing the need for frequent tester involvement. They no longer require testers multiple times each quarter, which contributes to maximizing efficiency and optimizing the return on investment. Overall, ROI reportedly reaches 100%.

Pricing

ZAPTEST offers competitive pricing, particularly appealing to enterprises seeking cost-effective solutions. Users highlight significant savings compared to other products; unlike HP, there's no hefty upfront cost or increasing annual support fees. ZAPTEST's reasonable pricing allows enterprises to explore various modules like performance testing. The licensing structure is deemed competitive, and the option to evaluate ZAPTEST for free is available, further enhancing its appeal as a financially attractive option.

Service and Support

ZAPTEST excels in customer service and technical support, with rapid implementation of suggested features and direct involvement from top management. Their support team is highly efficient, often resolving issues promptly and offering continuous availability through WebEx. Customers appreciate the opportunity to purchase dedicated support hours for additional assistance and on-site visits. Feedback is actively incorporated, enhancing their nimble approach to customer needs. Many consistently express high satisfaction, emphasizing the team's responsiveness and dedication.

Deployment

ZAPTEST's initial setup is generally straightforward and manageable, with some finding the license server setup slightly challenging but ultimately not problematic. Some note a lack of utility functions compared to QTP/UFT and caution about its limited support for descriptive programming and regular expressions. Users often use telephone support or online videos to streamline the process. Once familiar with the system's capabilities, setting up test cases becomes simpler.

Scalability

Users express satisfaction with the scalability of ZAPTEST. Organizations report no issues after implementing a ZAPTEST license server and acquiring sufficient licenses. They consistently note seamless scalability without encountering challenges. ZAPTEST is praised for efficient handling of scalability needs, meeting expectations with ease and stability.

Stability

In earlier versions, users encountered lock-ups and memory leaks, but these issues seem resolved now. No current problems have been reported, with stability considered satisfactory by most. Users noted great improvement, especially with version 15.0.75, though there were instances where ZAPTEST crashed, which accounted for 2% of the usage. Stability issues experienced in earlier versions have significantly diminished, giving users a more reliable experience in ZAPTEST's latest iterations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ZAPTEST Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

21%

Financial Services Firm

17%

Government

13%

Computer Software Company

Construction Company

University

Educational Organization

Comms Service Provider

Energy/Utilities Company

Real Estate/Law Firm

Consumer Goods Company

Healthcare Company

Aerospace/Defense Firm

Insurance Company

Recreational Facilities/Services Company

Media Company

Outsourcing Company

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ZAPTEST customers

AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco