Broadcom DX Application Performance Management offers proactive alerting, transaction tracing, and root cause analysis. It enhances end-user experience management through efficient dashboards and customizable reporting, extending monitoring over Java and .NET applications.
| Product | Mindshare (%) |
|---|---|
| Broadcom DX Application Performance Management | 1.3% |
| Dynatrace | 5.3% |
| Datadog | 4.6% |
| Other | 88.8% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Application Performance Monitoring (APM) and Observability | Jun 23, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 23, 2026 | Download |
| Comparison | Broadcom DX Application Performance Management vs Datadog | Jun 23, 2026 | Download |
| Comparison | Broadcom DX Application Performance Management vs Dynatrace | Jun 23, 2026 | Download |
| Comparison | Broadcom DX Application Performance Management vs Splunk AppDynamics | Jun 23, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Datadog | 4.3 | 4.6% | 97% | 211 interviewsAdd to research |
| Dynatrace | 4.4 | 5.3% | 95% | 359 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 18 |
| Large Enterprise | 102 |
| Company Size | Count |
|---|---|
| Small Business | 256 |
| Midsize Enterprise | 79 |
| Large Enterprise | 136 |
Broadcom DX Application Performance Management delivers comprehensive monitoring and performance insights across cloud and Java applications. It proactively addresses issues with tools like Introscope for rapid error identification and Customer Experience Manager for end-user management. The software's dashboards consolidate performance data in real-time, helping organizations enhance debugging and incident management. Its low overhead and integration with service tools make it well-suited for production environments. However, it faces potential improvements in areas such as UI updates, agent management, automation, and seamless integration with new technologies.
What are the standout features?Organizations in logistics, banking, and e-commerce implement Broadcom DX Application Performance Management to monitor performance across crucial environments. Their usage involves enhancing performance, debugging, and proactive incident management for cloud and Java apps, with management dashboards supporting greater transparency in crash analytics and server health checks, ultimately improving user experience.
Broadcom DX Application Performance Management was previously known as DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA.
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
| Author info | Rating | Review Summary |
|---|---|---|
| Director of Technical Part at NOS SGPS | 3.0 | I use Broadcom DX Application Performance Management primarily for its dashboard that efficiently handles alerts, alarms, and metrics. While it's valuable for performance monitoring and integrating with service desks, its discovery feature needs enhancement to compete with solutions like Dynatrace or Cisco. |
| Regional Director at ATOS | 3.5 | We use Broadcom DX Application Performance Management for monitoring applications and creating dashboards. It's easy to deploy, though real-time consolidation lags behind Dynatrace. Improvements are needed in dashboard clarity and customer support accessibility, which sometimes requires multiple escalations for resolution. |
| Back office at Reliance Industries Ltd | 4.0 | I use Broadcom DX Application Performance Management for incident management, daily alerts, and reporting. Its key features include application drill-downs and alerts, but improvements are needed in onboarding and technical support, especially concerning supported Java and other application versions. |
| Engineer at Ooredoo Qatar | 3.0 | We found Broadcom DX Application Performance Management to be effective for migrations with its agent redirection feature. However, it lacks AI/ML capabilities and streamlined alerting like Dynatrace, which requires more advanced automation and infrastructure monitoring improvements. |
| IT infrastructure Analyst at Banestes | 3.5 | I primarily use Broadcom DX Application Performance Management with Java and JBoss, mainly relying on the Introscope model with OpenShift, though compatibility issues with OpenShift 4 and lack of user experience monitoring are limitations. Its server and network monitoring are valuable. |
| Applications Engineer at a financial services firm with 1,001-5,000 employees | 4.0 | I've used Broadcom DX APM for years for performance optimization. I value its transaction monitoring and excellent support. It's stable and scalable, but cloud/container support needs improving. Overall, I rate it 8/10 and recommend it. |
| APM consultant at Tech Mahindra Limited | 3.5 | I find Broadcom DX APM stable, scalable, and easy to deploy, offering great code-level visibility. However, CPU/memory issues and the slow pace of issue resolution, often deferring fixes to future releases, are significant drawbacks. |
| Regional Director at ATOS | 4.0 | No summary available |
| Engineer at Ooredoo Qatar | 3.5 | I appreciate its wide data range, but Broadcom DX APM's configuration is difficult and lacks templates. It's expensive, has stability issues, and support is trial-and-error. I wouldn't recommend it, preferring AppDynamics. |
| Monitoring Tools Teamlead at a financial services firm with 10,001+ employees | 3.5 | I found the user interface valuable, but configuration could be easier. Although setup was straightforward, I feel AppDynamics and Dynatrace are better solutions. I rate it a 7/10. |
We use Broadcom DX Application Performance Management for application performance. We try to have some measures about the application and provide dashboards with different key points of the application. The goal is to be proactive, active, and responsive to critical events in the system.
The solution is easy to deploy, and we have been working with customers for many years. We have very good dashboards that are very useful for getting all the parameters of the application. The real-time consolidation is a point where the solution is a bit far from competitors like Dynatrace, however, it is sufficient for our customers.
The main areas for improvement include making dashboards and interfaces easier to understand. Our version might be a bit old, and we may need to upgrade it. It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
The solution is very stable. Stability is one of the strong points.
The support could be better. It is difficult to access the right person, and incidents sometimes need escalation. I would rate the support as not satisfactory, with room for improvement.
Negative
The initial setup is easy, and one person is sufficient to handle it.
The pricing is in the middle range. The license is on a yearly basis.
We would like to have a new version, but the roadmap is not clear. I am not the right person to talk about developing new features.
My overall rating for Broadcom DX Application Performance Management is seven out of ten.
There are multiple users related to Broadcom DX Application Performance Management. During any severity or incident, our company's customers have dealt with their applications with the help of the tool, and they also use it for daily alerts, team management, and reporting.
On a daily basis, our company's customers use the tool for dashboard creation and reporting. The tool is also useful for managing any incidents, or when any high utilization happens, as it triggers the alert, and after the users get the alert, they take care of the necessary steps on the applications. Basically, there are three types of use cases when it comes to Broadcom DX Application Performance Management. The tool is used to manage in case any drill down on severity is required, to take care of reporting, and to monitor the dashboards.
In the future release of the product, I would like to see the tool have better capabilities in terms of dashboard creation and reporting. Dashboards and the reporting part are related to Broadcom DX Application Performance Management. The dashboards need to be auto-populated as they happen in any generic kind of APM tool. There is a need to build an easy way to generate the report related to application utilization.
The tool's most valuable feature stems from the product's main use cases, which are related to application drill down, so if any issue happens with any code or any other problem occurs, the tool serves as a pinpoint. Users can find help for any issues with the help of the tool. The aforementioned features of the product are valuable, in my opinion, since before any incident happens in an environment, the proactive use of the application helps reduce the severity and downtime.
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the onboarding-related part. With the tool, there is a very lengthy process to do the onboarding of an application.
I don't know which version of the tool is currently running in the market. I use a very old version of the product, and I don't know what kind of features Broadcom has made available in the current release of the tool.
If technical support related to the product is improved, considering what kind of product has been provided to users to ensure that the product is supported in an environment, then it would be great. Suppose there is a Java application in an environment, and it may be related to Java 5, Java 6, Java 7, or Java 8, and a user receives no technical specification related to what kind of version the application supports, including Java JDK 11 and Java JDK 17, it poses a challenge. The product does not provide details about which version of Java is supported, meaning such information related to the product is unavailable. The product's technical support is an area with certain shortcomings, where improvements are required. The technical support of the product is an area with certain shortcomings, where improvements are required. The aforementioned scenario is not just related to Java but also to all the application languages.
The tool is required to build correct documentation related to its product and versions, explaining what kind of version is supported related to their onboarded applications, and it is not just related to Java but also to Python, .NET, Python.js, and PHP.
I have been using Broadcom DX Application Performance Management for over eight years. I am a technical solution provider. I use an old version of the tool, Broadcom DX Application Performance Management 10.5.
Stability-wise, I rate the solution an eight out of ten. There are no bugs or issues related to the tool. Once you install the application, correctly configure it, and get the correct configuration details according to your utilization, then there are no issues you would face with the application. It is a robust application without any issues, even when users work with it for more time.
Scalability-wise, I rate the solution a nine out of ten. Suppose our company requires additional controllers to take care of the application's scalability feature, then there is a very easy way to deal with it by adding more servers to the application.
In our company, we have onboarded more than 2,000 applications.
My company caters to the needs of enterprise-sized businesses.
The technical support for the product is very poor. As there is no technical support for the solution in particular, I rate the technical support a two out of ten.
The last ticket that I had reached out for support with the technical team was related to end-user monitoring, but our company did not get a correct solution from Broadcom's end, after which we have not traced any tickets with the support team for the last three years.
Negative
I rate the product's initial setup phase a five on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process. The main issues with the setup phase stem from the fact that there are a lot of requirements related to the application installation of Broadcom products, and such requirements are not well-documented. No documents are available from Broadcom, including any pre-defined and pre-requisite documents.
For the product's deployment phase, I go to the document provided by Broadcom. According to Broadcom's document, our company decides to take care of the profile sizing by considering how many applications are onboarded or installed in an environment, after which we finalize hardware configuration, and once it is available, then we start to build the OS, following which we configure the application.
The solution is deployed on an on-premises model.
The solution can be deployed in a week, starting from hardware configuration to application deployment.
Our internal team carried out the installation within our company premises.
There are multiple applications that are onboarded on the desktop, and there are limitations related to applications. There is a huge application infrastructure in our company's environment. To help our company's customers who deal with Cisco and TIBCO applications needing exposure to an APM tool, my company helps onboard the applications in both the products on Broadcom DX Application Performance Management.
I provide suggestions about the tool after considering the business requirements of the user. The application is not supported in just some specific environments, so I urge and support the use of Broadcom DX Application Performance Management.
Technically, it is a very good product, but from a layman's end, it is very difficult to understand the output of the product.
I rate the overall tool an eight out of ten.
The DAW, especially, is very nice. Even DXP has an agent migration feature, which is technically very nice.
Initially, Broadcom said that migration was not feasible and that it would be a fresh implementation. But now we have found that instead of deploying a new agent, removing the 10.7 agent, and deploying the new agent, we can actually point the agent to the new server, the new DXP server.
So, we don't need to remove the old agent and deploy a new one. We can just redirect it. This saves a lot of time and effort on the application server side and on the Wow agent where we serve. So, it's good in terms of migration.
And as an application of DXP itself, it's pretty good, comparatively. It's kind of on par with AppDynamics and Dynatrace, apart from the AI and ML capabilities, which are kind of missing.
Broadcom is promising and going in the right direction, but still not up to the max of the industry standards whereas Dynatrace is, with a single click and a few hours of observed availability, showing end-to-end visibility.
This solution still relies on inbuilt configuration. For example, I'm pretty much impressed with Dynatrace POC, where we deploy the agent with a simple click, click, click, and then that's it. And we did not build any alerts or anything. We just started getting the alerts, warnings, and everything on its own system, understood what the benchmark is and what is the threshold, and it started giving you the warnings and the caution alerts, the danger alerts.
So we expect something like that should be there in Broadcom at the level. But, instead, it expects us to configure. So that is what is missing there.
Even if the server CPU usage is 95%t, it doesn't harm you. It doesn't send you any alerts. We think the system is normal. So it's not normal. So this is what they should think and send you AI/ML-related alarms on their own.
In future releases, I would like to see more AI and ML capabilities, which are kind of missing.
Another area of improvement is its infrastructure monitoring perspective. For example, they are still using UIM, which is a good tool. But for APM, they have come to DXP. However, in terms of UIM, the unified infrastructure management, there is no DXP version or AIML version of it. So they should try to find an updated version of it so that it is not competing with the rest of the solution.
I have Broadcom APM experience, and then we did a couple of POCs, one on Dynatrace and one on AppDynamics.
So, it has been three to four months using this solution.
In terms of stability, it has been stable so far. However, we may have some downtimes or other performance issues due to the complexity of our setup.
We have two platforms running, and we only have one UIM. For example, we have version 10.7 of the old UIM, and we have the new version of APM, which is DXP. We have around sixteen old IT systems running on version 10.7 and one new IT system running on the new APM, which is DXP. UIM is common for both of them. So, this is a kind of complicated setup. Due to this, any changes that we make at the UIM level may affect both of them, which is not ideal. So, it is impacting either here or there.
So this is where we are facing a few troubles. Without them having to bring in some new probes, they have to keep in mind that it could impact the DXP version of it. So they are customizing that for us. But this is one of the operational challenges that we have.
We just have two agents deployed in our environment.
The customer service and support are very bad. I definitely don't challenge the technical capabilities of Broadcom because we recently got direct communication with Broadcom staff of one of the core teams like India. We got direct communication with them. They're excellent. They have very good technical skills. We got to a few meetings directly with them and interacted with them. They showcase a lot of in-built capabilities, reports, and everything.
But all these years, we've been communicating with Broadcom tech support to cases and calls. We never got it. So it is evident that the Broadcom support calls the email support, and the support system through the ticketing portal, that definitely not up to the mark.
For example, we were supporting Qatar's serious Fifa project. At that time, a few days before Fifa, we had some issues with the monitoring tool, and we had to literally follow 24/7 to solve some of the minor and small issues. We faced some serious troubles with Broadcom support. It's not up to the mark. Broadcom is very bad compared to its competitors.
Neutral
Broadcom DX APM is the first APM monitoring solution that was in place in our company. We have been using Broadcom APM from the start, but it was the old version of 10.7.
We were supposed to upgrade to DX APM by February or March 2023, but it was delayed due to some subcontractor issues and other challenges.
So, we are currently in the re-assessing stage.
The initial setup is kind of complicated initially because of technical limitations.
In short, it needs heavy resources. That's the pain point. Compared with AppDynamics and Dynatrace, regardless of the agents, like the number of resources you try to monitor, they take up the resources very much in advance, which is a big concern.
So, usually like, I work in the telecom industry where we have the billing system, which usually takes the largest amount of volume in terms of resources. What DXP asks for is bigger than the billing system. So, that is a big challenge to acquire the resources on-premises.
On-prem is the difficult thing. That's one of the biggest challenges we've faced. So, since we've cut down on the resources, we had a number of issues.
Once we have just provided sufficient resources, it passes. Like, all the failures were gone through and all the failures on the number of challenges we faced all were mainly related to the resources crunch.
So, overall, deployment took seven to eight days.
In 2017, we did a POC of two APM solutions: Broadcom (CA at the time) and AppDynamics. Both solutions were good, but Broadcom won the award due to its commercial viability and on-site support. This is why we decided to go with Broadcom.
Overall, I would rate the solution a six out of ten because it still needs the administrator of APM to know a lot more to configure and control everything. So it's a headache for the administrator to do the daily jobs.
Rather than the technical capabilities, because more or less, the agents all are the same. But due to AI/ML capabilities, that is one reason and administrative jobs. That's another reason. These two are the major reasons why the rate rating of this solution.
We primarily use Broadcom DX Application Performance Management with Java and JBoss, and for approximately 90 percent of our usage, we utilize the Introscope model with OpenShift. One issue we've encountered is that we're unable to use agents in OpenShift 4, which only affects agents installed in the image. This is one of the reasons we are considering updating to a more recent solution.
The bank here in Brazil, and the world, need to ensure that transactions are processed in the shortest amount of time possible. We closely monitor this to avoid penalties. Additionally, having the ability to closely monitor the resources of our machines with Broadcom DX Application Performance Management has been helpful for us.
The most valuable feature of Broadcom DX Application Performance Management is its very light model with monitoring of servers and network items.
There are several areas that could be improved in Broadcom DX Application Performance Management. One of the main areas is user experience monitoring, which is currently not available. Additionally, they need to develop a solution that is compatible with OpenShift 4, as their current solution only works when an agent is installed within the image, which is not possible in OpenShift 4 as it removes the agent.
I have been using Broadcom DX Application Performance Management for approximately five years.
Broadcom DX Application Performance Management is a stable solution.
I rate the stability of Broadcom DX Application Performance Management a seven out of ten.
We have approximately 30 managers and analysts using the solution.
I rate the scalability of Broadcom DX Application Performance Management a seven out of ten.
The initial setup of Broadcom DX Application Performance Management was easy. We have a contract for support, but we didn't have to use it as the tool was easy to use and we were able to handle everything internally. We are currently using a SaaS (Software as a Service) solution.
The implementation took two weeks.
I rate the initial setup of Broadcom DX Application Performance Management an eight out of ten.
The deployment of the solution was done by the vendor and our team.
The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us.
The pricing structure is too high and becomes increasingly expensive as the number of agents increases. It is more costly than other solutions, especially if you have a large data center that needs to be monitored or when you are using a container.
We are currently in the process of evaluating other options for APM. We are looking at Cisco and Dynatrace. We are also considering replacing our CA solution for server and network monitoring with Zabbix.
We have two large licenses but they are old and we are planning to move to the cloud. The new version of Broadcom DX Application Performance Management does not yet have a cloud option, but we did receive an offer for upgrading to a SaaS solution. However, it still does not have support for OpenShift 4 because it uses agents installed within the image. As we are migrating to OpenShift 4, this solution will not work for us. Our purchasing process is public, as a public government bank, and it is published in the journal, and Broadcom probably saw that they did not have a solution for our requirements because of the use of agents inside the image.
10 technicians can handle the maintenance of the solution. This covers the needs of a financial institution that needs support 24 hours a day.
I would recommend Broadcom DX Application Performance Management for small to medium infrastructures. It is very scalable and stable. Additionally, the suite has good integration with the CA help desk system, which makes it more efficient for resolving issues. One advantage of Broadcom's solution is that it is fully integrated, unlike other solutions, such as Dynatrace APM which require linking to a separate ticketing software. This solution is a good option to have a fully integrated suite.
I do not view the limitation with OpenShift 4 as a problem with Broadcom, as it is specific to our environment. If you use other containerization methods, such as OpenShift 3 or others, this issue would not be present. The cost of training is also relatively low when compared to other solutions like Cisco's support. It is less expensive to certify your personnel with Broadcom. Other solutions that are well-positioned in Gartner's Quadrant, such as Dynatrace, tend to be more expensive in terms of training. Broadcom is not well-positioned in Gartner's Quadrant for APM solutions, as it works as a suite and not as a specialized APM solution. Solutions, such as Dynatrace, on the other hand, are specifically for APM and are well-positioned in Gartner's Quadrant as recommended solutions to buy. Broadcom is ranked relatively low in Gartner's grading.
I rate Broadcom DX Application Performance Management a seven out of ten.
The version we are currently using of Broadcom DX Application Performance Management is not very recent, and even the newer versions don't have as advanced features as other solutions, particularly in terms of APM and cloud capabilities. However, I still consider it a good grade, not a bad one, because the solution is very stable and has good scalability.
I use Broadcom DX Application Performance Management for performance optimization, tuning, problem analysis, troubleshooting in production, and load testing support.
The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. The technical support provided for the solution is also an advantage.
What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution.
An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included.
I've been using Broadcom DX Application Performance Management for more than ten years.
Broadcom DX Application Performance Management is a stable product.
Broadcom DX Application Performance Management is a scalable product.
The technical support team for Broadcom DX Application Performance Management is helpful. On a scale of one to five, with one being the lowest and five being the highest, I'm rating support a five.
The initial setup for Broadcom DX Application Performance Management was done ten years ago, so I don't remember it much.
The implementation of Broadcom DX Application Performance Management was done by my team, so in-house.
I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper.
I evaluated other products apart from Broadcom DX Application Performance Management. One is Dynatrace which I would also recommend as it's a very nice product. As for the other products, I can't give any other information.
I'm using the latest version of Broadcom DX Application Performance Management.
Within my company, 200 people use Broadcom DX Application Performance Management, in particular, developers, operators, and IT managers.
Only one person is required for the deployment and maintenance of the solution.
I would recommend Broadcom DX Application Performance Management to others looking into implementing it.
As a whole, I'm rating Broadcom DX Application Performance Management eight out of ten. I'm not giving it a nine or a ten because there's still some improvement needed.
My company is not a reseller nor a partner of Broadcom DX Application Performance Management. My company is just a customer.
Our project is a logistic domain. DX passes all the infrastructure components which are managed by the Broadcom team. We are just deploying the different kinds of application versions, e.g. related to .NET, WebLogic, and other application agents.
We are also monitoring the infrastructure agents in Windows, Linux, and Unix which are combined into one infrastructure agent. We also do monitoring whenever the agent doesn't have the package that is supported through the infrastructure agent, e.g. Kubernetes from the Broadcom DX Application Performance Management perspective.
What's most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.
The occurrence of CPU spikes and memory issues is an area for improvement in Broadcom DX Application Performance Management. To avoid these, we turn on the conservation settings, but it would be best if Broadcom can rectify those issues.
The period of time that passes before they fix issues should be shortened. They should not wait for the next release to fix issues raised by their users.
I'm been working with APM tools for four and a half years. I'm working with AppDynamics and Broadcom DX Application Performance Management.
I've worked with Broadcom DX Application Performance Management within the last 12 months.
It is a stable solution.
This solution is scalable.
The technical support for this solution is good. I'm rating it a four out of five, with one being the worst and five being the best.
The initial setup for Broadcom DX Application Performance Management was straightforward. We used a straightforward technical documentation for building and adding the agent.
This solution was implemented in-house. I did it myself just by following the documentation.
I evaluated AppDynamics, Dynatrace, and the IBM Tivoli Monitoring Tool.
Currently, I'm using AppDynamics and CA APM. It's Broadcom DX Application Performance Management which is similar to AppDynamics and Dynatrace, but I'm currently using AppDynamics. It's for application performance management.
I was involved in the integration of this solution and moving from the lower version: CA APM which was version 10.7, to the new version 20.2 which is now Broadcom DX Application Performance Management.
Out of all the APM tools I've worked with, I prefer Broadcom DX Application Performance Management the most, followed by AppDynamics.
We're using the Enterprise license for this solution.
What I'd like to tell people who are looking into using this solution is that sometimes when we raise issues and open tickets with them, they'll say that the issue will be resolved in the next release. We have to wait for the next release before they are able to solve the issues, instead of solving them more quickly. It is their tool so they should be able to give the right solutions faster. They should not keep saying that the issue will be resolved in the next release. We've experienced this a few times.
I can't think of additional features I'd like to see in the next release of this solution as it is similar to other APM tools. AppDynamics and Dynatrace are the best solutions in the market, because they have better tools than what Broadcom DX Application Performance Management offers. Their market growth is also very good.
I'm scoring Broadcom DX Application Performance Management a seven out of ten.
If the application team requires me to deploy something which I have not deployed myself in the past, e.g. one I have no experience deploying, I can look at tool documentations and learn how to build it. I'll then build it and improve myself at the same time, the way I worked on multiple application agents. I'll build and give them to application teams. This is why I'm rating myself a seven out of ten.
We use Broadcom DX Application Performance Management to monitor applications.
It is necessary to update the front-end application of Broadcom DX Application Performance Management, there are some performance issues. However, it has been working quite well.
I have used Broadcom DX Application Performance Management within the last 12 months.
This is a stable solution.
I have found Broadcom DX Application Performance Management to be scalable.
We have over 100 applications with multiple customers using this solution.
The technical support is very poor.
The initial implementation is very fast, it takes one or two days per application.
We have four people for the implementation and maintenance of the solution.
I would recommend this solution to others.
I rate Broadcom DX Application Performance Management an eight out of ten.
We are a network operation center. We measure the performance of the system.
We monitor the network and the application performance for any degradation in the performance of the system.
If it is down then we need to get notified very quickly so that we can inform the consulting team to resolve the issue.
We also have to inform the management of the incident management process, and the customer response team to notify the customer's agents.
I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs.
I like these variant features that are present.
It's quite easy to understand.
It doesn't have a proper database, and the configuration is very difficult.
Broadcom APM has two solutions. One is the infrastructure monitoring and the other is the application monitoring.
The infrastructure monitoring is not very user-friendly. When it migrates the application APM tool, the configuration it's on an individual basis. There is no template that you can apply to all of the related servers or applications. You have to configure one by one and set the thresholds, set the periods, and the monitoring times. Everything needs to be configured manually, which is pretty bad, it's not good.
The main feature that I am expecting to be included in this solution is the template for the configuration. Also, the UAM tool should be more user-friendly.
They should have the proper database setup where we can change the values on the backend. We don't have that option, it is mostly XML-based data files that can't be read.
I have been working with Broadcom DX Application Performance Management for almost two years.
We are not using the latest version. We are using version 10.7
There are a couple of issues in terms of stability.
Sometimes, the interlinking between APM and UAM doesn't happen regularly. You need to restart other services, which is not convenient.
Technical support is good, but you don't always get a solution that works. It seems to be more of a trial and error process. At times you will be told that the issues will be resolved in the next issue, but it doesn't.
They respond immediately, and the communication is good.
It's more or less straightforward.
You deploy the agent based on the type of framework, whether it is Java or, .NET.
You deploy it and reset the services.
Pricing is not my area because I am a technical developer, technical engineer who coordinates the different teams but I know the pricing.
It is definitely expensive for what we get, but there isn't an alternate option at the moment. We can't really compare with other solutions.
I have evaluated other solutions to understand the market and which applications were leading.
I wouldn't recommend this solution.
I don't have enough experience with AppDynamics but from what I have researched on YouTube and other sites, it seems that Appdynamics is definitely better than Broadcom.
If they don't have anything in place, I can recommend Broadcom products, such as UAM and APM. It's easy but the configuration requires a lot to be done.
I would rate Broadcom DS Application Performance Management a seven out of ten.
The feature that I have found the most valuable is its user interface.
They can make it easier to configure.
I have been using this solution for about four months. We're doing a proof of concept. We've currently deployed it on-premises, but we've also been looking at a SaaS model.
I didn't contact their technical support.
The initial setup was pretty straightforward. It took a couple of days to deploy.
We have our own team for maintaining this solution.
Broadcom is a better and cheaper option from a financial perspective. It also depends on the DLP plug.
You should look at the Broadcom DX version 11, which will be available from early 2021. It is a lot better than version 10.7. There are a lot of big upgrades in version 11.
There are not a lot of differences between AppDynamics and Broadcom DX Application Performance Management version 11. The user interface of AppDynamics is better, and the configuration for AppDynamics is a little bit more straightforward.
Broadcom offers a wider range and a bigger suite of applications. The APM module is just a part of it, whereas AppDynamics is a specialist at APM. AppDynamics is a better solution at the moment. You need to weigh the extra functionality you might get with AppDynamics and see if it is worth it. Dynatrace is also a better solution.
I would rate Broadcom DX Application Performance Management a seven out of ten.
