EdgeVerve AssistEdge RPA offers robust automation capabilities with AI/ML enhancements, seamless legacy integration, and user-friendly elements, effectively supporting industries like finance and healthcare.


| Product | Mindshare (%) |
|---|---|
| EdgeVerve AssistEdge RPA | 1.1% |
| UiPath Platform | 10.8% |
| Microsoft Power Automate | 7.3% |
| Other | 80.8% |
EdgeVerve AssistEdge RPA is known for its versatility in automating processes across sectors like finance, banking, and healthcare. With email, XL automation, and evolving AI capabilities, it integrates seamlessly with systems and features role-based models, web application element capture, and SAP connectors. Despite needing improvements in third-party integration, AI, and support, it remains accessible due to its adaptive UI, though scalability and documentation handling require attention. Complex automation can be challenging, leading users to often need custom packages beyond predefined activities.
What are the key features of EdgeVerve AssistEdge RPA?EdgeVerve AssistEdge RPA is extensively implemented in industries like finance and healthcare for automating business processes such as payments and data comparison. It supports custom UI development for contact centers and enhances efficiency in areas like supply chain and retail through web scraping and automation, addressing unique industry needs efficiently.
EdgeVerve AssistEdge RPA was previously known as AssistEdge RPA.
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
| Author info | Rating | Review Summary |
|---|---|---|
| Corporate Development Specialist at a tech vendor with 10,001+ employees | 3.5 | We find EdgeVerve AssistEdge RPA versatile for industries like finance and healthcare, thanks to its user-friendly UI/UX. While no improvements are currently identified, it's more affordable compared to UiPath, despite never recommending its use to clients. |
| Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees | 3.0 | AssistEdge was used to streamline contact center operations by integrating legacy systems into one UI layer. While it improved efficiency, implementing new automations was challenging, requiring specialized skills. Despite customization options, it lacked industry-wide prevalence compared to alternatives. |
| Technical Architect at Wipro Limited | 3.5 | I use EdgeVerve AssistEdge RPA for automating tasks like payments in various sectors. Its ability to capture elements in web applications and SAP connectors stands out. However, it needs improvement in handling complex data formats and scalability. |
| Python Developer and Automation at Ionxgen | 3.5 | I use EdgeVerve AssistEdge RPA primarily for web scraping and data processing, appreciating its ease of use and integration capabilities. However, it lacks diverse activities, especially for PDFs, requiring the creation of custom packages for more functionality. |
| Executive RPA Developer at a tech services company with 10,001+ employees | 3.5 | I use EdgeVerve AssistEdge RPA for web automation. It employs a role-based model for task management, but lacks a drag-and-drop function, an in-built queue system, and a framework, necessitating RabbitMQ for queuing. |
| Investor at a computer software company with 51-200 employees | 3.5 | I found this RPA solution good for email and XL automation with a straightforward setup. However, it needs better third-party integration, more mature AI/ML/NLP capabilities, and improved support. I rate it 7/10. |