EdgeVerve AssistEdge RPA vs SAP Intelligent RPA comparison

Infosys and SAP are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #27 with an average rating of 7.0, while SAP is ranked #13 with an average rating of 7.0. Infosys holds a 1.2% mindshare in RPA, compared to SAP’s 1.6% mindshare. Additionally, 66% of Infosys users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

EdgeVerve AssistEdge RPA and SAP Intelligent RPA are key contenders in the robotic process automation market. Based on data comparisons, EdgeVerve AssistEdge RPA is perceived more favorably in terms of pricing and support, whereas SAP Intelligent RPA is considered superior due to its advanced features, suggesting it's a worthwhile investment.

Features: EdgeVerve AssistEdge RPA is recognized for its effective automation capabilities, an intuitive design, and robust process documentation. These capabilities ensure seamless operation across various platforms. SAP Intelligent RPA is noted for its comprehensive integration capabilities, flexibility in handling complex automation tasks, and advanced orchestration features. It provides seamless connectivity with existing systems like CRM and databases.

Room for Improvement: EdgeVerve AssistEdge RPA could improve by expanding its integration capabilities and enhancing its AI/ML functions, and there could be a more user-friendly process for complex automations. SAP Intelligent RPA might benefit from simplifying its deployment process to reduce the associated learning curve, offer better cost-efficiency for small-scale operations, and enhance support materials for new users.

Ease of Deployment and Customer Service: EdgeVerve AssistEdge RPA is known for a relatively straightforward deployment process and consistent customer service. It simplifies tasks by minimizing manual interventions. On the other hand, SAP Intelligent RPA, despite its complex deployment process, provides strong customer service support, addressing user inquiries effectively.

Pricing and ROI: EdgeVerve AssistEdge RPA offers competitive pricing with solid ROI over time, making it appealing for cost-conscious businesses. SAP Intelligent RPA, while having a potentially higher initial cost, justifies this with its expansive feature set, leading to significant ROI improvements, suggesting better long-term value for strategic investments.

To learn more, read our detailed EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA Report (Updated: June 2026).

Buyer's Guide

EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 1.2%, up from 0.8% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.4%
SAP Intelligent RPA	1.6%
EdgeVerve AssistEdge RPA	1.2%
Other	91.8%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2728704

Corporate Development Specialist at a tech vendor with 10,001+ employees

Offers a user-friendly interface but lacks enterprise-level features

EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.

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SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation is going to become a new area we will certainly encourage a lot of people to pursue because of the lasting dividends it provides, including saving time and manpower."

"Automation Anywhere is a decent competitor and gives a better solution."

"This solution has decreased the time that our employees spend on manual processes."

"We are measuring ROI through quality: Reducing errors, saving time, and saving money."

"What I appreciate most about Automation Anywhere is its user interface, which is very friendly and simple when compared to UiPath and Power Automate, featuring drag-and-drop capabilities, control rooms for both cloud and on-premises, and the ability for business users to run bots with just half an hour of training."

"My experience with Automation Anywhere over three years has shown tremendous growth in operational efficiency and business processes, as it helps to automate repetitive and rule-based tasks such as report generation and data entry quite faster and efficiently, reducing errors by about thirty to forty percent from what I observed a few years back and improving SLA-related compliance."

"The features I most appreciate are the built-in version control system, historical log, audit trail features, and the breadth of RPA action commands included out of the box."

"The ease of use is one of great assets for Automation Anywhere."

More Automation Anywhere pros

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"Good email automation and XL automation."

"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"There are some typical features I like such as email automation, XL automation, some AI/ML capabilities that are evolving, but are not quite mature yet, and I like the website automation."

"EdgeVerve AssistEdge RPA is more affordable than UiPath."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"SAP Contextor has improved our organization by giving us better operational efficiency."

"Contextor is a good solution for a Citrix environment."

"The initial setup of SAP Contextor is easy."

"It is a stable solution...It is a scalable solution."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"Scalability is fine. It is pretty nice."

More SAP Intelligent RPA pros

Cons

"Automation Anywhere's current requirement for upfront annual payments limits flexibility for customers."

"Automation Anywhere (AA) has a lot of stability issues. It needs a lot of maintenance."

"There should be a way to avoid recoding everything whenever there's an upgrade to the latest version."

"The version that I used (10.3) was not that stable. It easily crashed in-between processes."

"The AI Sense functionality is what I believe can be improved since when I tried to use it for automating a use case involving a Citrix Virtual Machine, it was unable to capture objects consistently."

"The stability of this solution depends on the processes, but I think that there is room for improvement in this regard."

"The user interface should be enhanced to make things simpler for the user."

"On the user side, we have seen issues with user training."

More Automation Anywhere cons

"The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"Lacks integration with third party tools."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"The support is expensive."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"SAP Contextor could improve by automating some processes."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

More SAP Intelligent RPA cons

Pricing and Cost Advice

"We save approximately 10,000 hours per year."

"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."

"We have a few licenses. They cost roughly $10,000 each."

"IQ Bots are very costly. It's not a sustainable bot for us as of now. We will look for better, alternate options for that."

"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."

"It is affordable for us."

"There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can."

"It's cheaper than other similar solutions."

More Automation Anywhere pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The pricing is not that expensive. It is manageable."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Educational Organization

16%

Construction Company

15%

Computer Software Company

Manufacturing Company

13%

Financial Services Firm

10%

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...

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What is your primary use case for EdgeVerve AssistEdge RPA?

The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...

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What advice do you have for others considering EdgeVerve AssistEdge RPA?

Regarding the reporting capabilities of EdgeVerve AssistEdge RPA, I am not certain about the intelligent reporting ca...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to ...

See all answers

What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

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WorkFusion vs EdgeVerve AssistEdge RPA

Compared 11% of the time

Robocorp vs EdgeVerve AssistEdge RPA

Compared 10% of the time

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 10% of the time

HyperScience vs EdgeVerve AssistEdge RPA

Compared 5% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 5% of the time

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UiPath Platform vs SAP Intelligent RPA

Compared 14% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 9% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 5% of the time

Redwood Software - Finance Automation Edition vs SAP Intelligent RPA

Compared 4% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 4% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

Download EdgeVerve AssistEdge RPA product report

Buyer's Guide

SAP Intelligent RPA

July 2026

Download SAP Intelligent RPA product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

AssistEdge RPA

SAP Contextor, Contextor

Interactive Demo

Automation Anywhere

Demo not available

Infosys

Demo not available

SAP

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

EdgeVerve AssistEdge RPA offers robust automation capabilities with AI/ML enhancements, seamless legacy integration, and user-friendly elements, effectively supporting industries like finance and healthcare.

EdgeVerve AssistEdge RPA is known for its versatility in automating processes across sectors like finance, banking, and healthcare. With email, XL automation, and evolving AI capabilities, it integrates seamlessly with systems and features role-based models, web application element capture, and SAP connectors. Despite needing improvements in third-party integration, AI, and support, it remains accessible due to its adaptive UI, though scalability and documentation handling require attention. Complex automation can be challenging, leading users to often need custom packages beyond predefined activities.

What are the key features of EdgeVerve AssistEdge RPA?

Email and XL automation: Streamlines document processing tasks.
AI/ML capabilities: Supports evolving industry needs with advanced intelligence.
Web automation: Facilitates internet-based task automation efficiently.
Legacy system integration: Ensures smooth operations with existing infrastructure.
Role-based working model: Supports diverse team dynamics and accountability.
Easy element capture for web: Simplifies web automation tasks with point-and-click efficiency.
SAP connectors: Enhances SAP ecosystem automation capabilities.

What benefits or ROI should users look for in reviews?

Ease of use: Empowers teams to adapt quickly with minimal training.
Adaptability: Supports diverse requirements with flexible capabilities.
Database integration: Facilitates seamless data management and processing.
Uncomplicated UI/UX: Ensures a smooth user experience for quick onboarding.

EdgeVerve AssistEdge RPA is extensively implemented in industries like finance and healthcare for automating business processes such as payments and data comparison. It supports custom UI development for contact centers and enhances efficiency in areas like supply chain and retail through web scraping and automation, addressing unique industry needs efficiently.

Infosys

SAP Intelligent RPA offers flexible automation with capabilities to manage attended and unattended tasks, seamlessly integrating with systems like CRM and providing robust scheduling solutions. Its ease of use in document extraction and web automation makes it adaptable for a variety of needs.

This platform is ideal for automating SAP-centric processes by improving efficiency in sectors such as accounting, procurement, and sales. It efficiently handles attended and unattended automation, streamlining actions in retail and wholesale sectors. Many companies utilize SAP Intelligent RPA to automate repetitive tasks such as sales order creation, enhancing the low-code capabilities within SAP environments. It's particularly beneficial in transactional operations and process mining insights.

What are the key features of SAP Intelligent RPA?

Seamless Integration: Connects effortlessly with systems like CRM for improved process automation.
Flexible Task Management: Supports both attended and unattended automation.
Orchestration and Job Factory: Simplifies scheduling and task management.
Document Extraction: Offers user-friendly tools for efficient data handling.
Web Automation: Enhances ease of use for online task execution.

What benefits should users look for in reviews?

Ease of Use: Minimal technical setup and adaptable process integration.
Language Support: Includes languages like Python for custom script creation.
Data Connectivity: Effective in connecting data across multiple systems.
Efficient Low-Code Environment: Reduces development time with easy-to-use tools.

SAP Intelligent RPA is primarily implemented to optimize SAP-centric processes, enhancing operational efficiency in industries like retail and wholesale. Companies automate tasks like sales order creation and material master creation with ease, benefiting from increased process efficiency within SAP environments and better handling of transactional operations.

SAP

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA

June 2026

Free Report: EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA

Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. SAP Intelligent RPA and other solutions. Updated: June 2026.

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