Google Hangouts [EOL] Reviews

Meetings with clients are some of the use cases for Google Hangouts. The solution is used globally, with clients from other countries primarily. If someone is from the same country or city, it is merely a coincidence.

The best features of Google Hangouts include the option with Gemini to record and create call transcriptions and provide a meeting summary. The ability to turn on subtitles is also beneficial.

I have utilized the screen sharing feature extensively.

It works effectively for remote collaboration in tasks. It serves its purpose to show what I need to clients.

I use Google Calendar to book all meetings, which directly allows me to add a Google Hangouts session. The reminders and the option to leave notes for meetings are also valuable features.

Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly. This might be related to the resources Google Hangouts requires.

The service occasionally experiences lag issues where the image gets frozen or the voice transmission becomes interrupted. When these issues occur, possibly due to internet connectivity or other factors, WhatsApp continues to function properly while Google Hangouts does not perform well.

I have not used their customer support and have no experience with it. I have not engaged with online community support.

Positive

I am not responsible for pricing as it falls under the IT team's responsibilities. The company provides the Google Suite, and I simply use the product without knowledge of the costs.

I conduct between 15 and 20 meetings per month.

The features and options are helpful during meetings. I primarily use the basic features including screen sharing, note-taking, meeting recording, and subtitles functionality.

This review rates Google Hangouts as 8 out of 10.

My main use cases for Google Hangouts are for calls and coordinating with my team.

I find the recording feature in Google Hangouts very useful, as it normalizes what happened in the call, even though the quality is not at par with other third-party applications.

We don't have any issues with the integration capabilities of Google Hangouts with other solutions.

Google Hangouts is easy to scale, and you can add a sufficient number to the call to transfer.

Google Hangouts currently uses AI capabilities to generate splits on the call and summarize it.

Google Hangouts is easy to set up.

Google Hangouts is stable without any issues regarding stability.

Approximately fifty users are working with Google Hangouts in my company.

When we have more Excel testing and meetings, we will have more users.

Sometimes when we have a call and need to share audio or play a video, we find it challenging to switch from sharing the complete desktop to only a particular Chrome tab, as it doesn't support audio when sharing the full desktop.

If Google Hangouts allows sharing of the complete Chrome browser with audio, that would help us work more effectively, addressing the challenge I mentioned.

I have been using Google Hangouts for the last six years.

I have never contacted Google support for any issues on this product.

Negative

Google Hangouts comes as a package, so it's difficult to say or comment on the price of this particular product.

I have used Zoom and other tools for arranging meetings and some other tools for notes and searching which are performing better.

We use Notetaker for notes and scripting.

For those planning to use Google Hangouts, I find it useful for smaller organizations, especially SMEs, so I can definitely recommend it. I rate Google Hangouts a 9 out of 10.

We use Google Hangouts to make conferences with customers.

We use APIs to make automation with Google Meet or Google Chat.

I have almost ten years of experience working with Google Hangouts.

The scalability is good; we have added a lot of users, and it's always working.

The design could be a little bit better.

I have almost ten years of experience working with Google Hangouts.

We don't have any problems or issues while using Google Hangouts.

The scalability is good; we have added a lot of users, and it's always working.

For support, I don't know as my colleague handles it.

Positive

I didn't use any other solution before Google Hangouts.

It is easy to set up and easy to use.

I think the price is okay for us.

We don't have experience working with other solutions such as Teradata, Nasuni, Druva, or Barracuda.

Based on my experience, I can recommend Google Hangouts to other people. I would rate this solution eight out of ten.

I use Google Meet to set up meetings. I also use it to block my calendar for times when I am unavailable, such as during lunch.

We use Google Meet along with Google Calendar, which really helps with productivity.

I appreciate that sharing the nine-digit code for meetings is simpler compared to other platforms. The interface is simple and not complex. Additionally, I find the layout options for large meetings and the ability to focus on a particular screen to be valuable.

The filtering is good. That said, sometimes, due to system restrictions, I can't use blur effects or other filters. The chat feature could be improved to allow tagging users for notifications.

I have been using Google Meet for around one and a half years.

If my internet bandwidth is low, Google Meet provides a notification, which enhances stability from a user perspective.

For large meetings with over fifty to a hundred users, Google Meet provides a good layout and options to pin certain screens, making it suitable for conferences. I rate its scalability nine out of ten.

I have not needed to address Google Meet's technical support.

Positive

I used Microsoft Teams before our organization decided to switch to Google Meet.

The setup for Google Meet is extremely easy, and I would rate it nine out of ten or even ten out of ten.

I can't comment on the pricing as I have no idea about it.

I am not aware if other options were evaluated before switching to Google Meet.

It's a good tool, so new users can go ahead with it.

I'd rate the solution nine out of ten.

I use the product on a quarterly basis in a year, specifically to attend some meetings. I also use the product to help my children attend some online classes.

The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system.

Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams. The aforementioned area can be considered for improvement in the product.

I have been using Google Hangouts for five to six years.

Stability-wise, I rate the solution a seven out of ten. If I look at the products professionally, people prefer Microsoft Teams over Google Hangouts. Compared to Microsoft Teams, Google Hangouts is not a good product.

I can't comment on the product's scalability since I am the only solution user.

I use Microsoft Teams to attend some of my organization's virtual meetings.

The product's initial setup phase was easy.

The solution can be deployed in two minutes.

I can install the product myself.

There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product is available for free.

The product is more beneficial for convenience and personal use and not for a professional environment.

Google Hangouts is beneficial in providing stability during communication.

For personal use, Google Hangouts is convenient to use. Google Hangouts can be used to connect with family and friends, and for some of the online classes.

I rate the overall tool an eight out of ten.

Google Meet is primarily used for collaboration activities among employees and team members within our organization. It is also utilized for meetings with customers who use Google services.

The product's Gemini AI component is the most valuable feature, automatically summarizing meeting notes. This feature is beneficial as it effectively captures the essence of the meetings.

The platform's screen-sharing feature and the participant panel could be improved. The current interface for sharing the entire screen could be more effective, and the participants' panel is considered clumsy compared to competitors like Webex or Teams.

I have been using Google Meet for over three or four years.

The product is stable. I rate the stability a nine out of ten. 

The platform is scalable, accommodating up to 200 participants in a meeting without constraints.

I rate the scalability a nine. 

I previously used Zoom and Microsoft Teams, primarily due to customer preferences. I switched to Google Meet for its integration with Google services.

The setup was straightforward. I rate the process a nine out of ten. 

I recommend the product for those already using other Google services due to its seamless integration. However, improvements in certain features and better integration with Google Calendar would enhance the overall experience.

I rate it a nine out of ten. 

We use the solution to schedule online meetings where people can join from different locations.

The solution's most valuable features are recording, calendar, and streamlining the process by allowing us to send meeting invitations over emails.

There could be more precise instructions for beginners using the solution. Presently, it takes time for them to log in to the meeting.

The solution is stable.

It is a scalable solution. It is more suitable for smaller companies.

The solution's initial setup process is straightforward.

We access the solution through Google Workspace. It is inexpensive to use. I rate its pricing a five out of ten compared to other brands.

The solution is stable and easy to set up. It is easy to collaborate within or outside the organization. I rate it an eight out of ten.

My primary use case of Google Hangouts is virtual meetings with my team.

I appreciated having the basic features like screen sharing and camera options.

In the next release, I would like to see call recording made available.

I have been using Google Hangouts for two years.

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

I have never contacted customer service as we didn't have any issues with this solution.

We use Zoom in parallel to Google Hangouts.

The initial setup was fine because this solution is easy to use.

I would recommend Google Hangouts to other people. This product comes with a Google email account.

Overall, I would rate Google Hangouts an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We primarily use the solution for virtual meetings. We have a daily meeting each and every morning and that’s where we share where we are in the project and what we are developing, the issues we are experiencing and everything. Sometimes we also run remote interviews for people who would like to join our company. That's basically it.

We have a very basic usage of it. We don't use it as much as it could be leveraged. The item that we use most is sharing the screen and showing demos, however, there’s nothing really fancy on this side.

The solution completely fulfills our needs. We don’t have any complaints.

I started using the solution in 2015. I’m still using it.

The solution is extremely stable. There are no bugs or glitches and it doesn’t crash or freeze. I have more issues with my own ADSL line than the infrastructure itself.

At the beginning, we were around seven people joining, so it was good for the team that we had. I have attended some conferences using this tool where we were over 100 people connected at the same time and there was absolutely no issue. It's got quite good scalability.

Now, we have only three people left in the company and we have an intern sometimes, so we can go from three to six at most in terms of users.

We’ve never had to escalate any issues to technical support. We haven’t had significant issues like that.

We also use Slack. We use a lot of Google solutions as our corporate mail is Gmail. I’ve also used Skype (as a corporate account) and Zoom. That was in previous companies. Zoom was okay, however, as far as my computer was concerned, it was 100% CPU usage, so I don't like it so much. We had some issues sometimes sharing when I had several screens on my desk. Sometimes when you don't share a good screen, it's very difficult to come back. With Skype, it has been a long time since I have used it. However, I recall it was very basic. It doesn't have the same capabilities as seen in Google Hangouts.

The initial setup was very basic. I just clicked on the link in an email, and it just fired up on my Mac. I didn't have to do anything.

As end-users, we don’t have to deal with maintenance.

I’m unsure as to if it was done in-house. It’s just a corporate Google account, and that's it.

I don’t deal with licensing. I’m not sure what the costs would be.

Choosing this was a corporate choice. It was there before I came into the company.

We use the latest version of the solution. Everything is put to the latest version as soon as possible.

I’d recommend the solution to others. It’s very easy. It does the job, basically. You don’t need more reason than that.

I would rate the solution nine out of ten.