No more typing reviews! Try our Samantha, our new voice AI agent.

Google Hangouts [EOL] vs PGi GlobalMeet comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Hangouts [EOL]
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
No ranking in other categories
PGi GlobalMeet
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Virtual Meetings (14th)
 

Featured Reviews

Mariana-Piñeres - PeerSpot reviewer
Customer Success Manager Latam at a tech vendor with 51-200 employees
Recording and transcription enhance global client meetings
Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly. This might be related to the resources Google Hangouts requires. The service occasionally experiences lag issues where the image gets frozen or the voice transmission becomes interrupted. When these issues occur, possibly due to internet connectivity or other factors, WhatsApp continues to function properly while Google Hangouts does not perform well.
reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable and reliable, I haven't had issues with bugs or glitches, and the performance is good."
"Whatever features are on offer right now on Google Hangouts, I find all of them useful."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten based on the number of users we have."
"Its ease of use is most valuable. It is just a click, and you're in the system."
"It is easy to use, and we don't need to make a lot of configurations."
"The initial setup is very easy."
"Very good voice and video calling options."
"Online sessions are reliable and there are almost no glitches."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
"This is the future of modern business and networking."
"I would absolutely recommend using GlobalMeet; it is a great solution that is easy and really makes meetings more enjoyable."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"We are a remote organization mostly, so all of our team meetings use this platform, allowing us to share screens, record meetings, and include everyone on the call."
"GlobalMeet has been wonderful and a great tool for my company to use."
"I am impressed with the tool's production support."
"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
 

Cons

"Google Meet should extend the time limit for a meeting from five minutes to at least thirty-five minutes."
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."
"Google Meet could be more secure."
"Google Hangouts is complicated and there are many solutions on the market that are more simplified, which is the reason I stopped using it."
"There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc."
"Google Hangouts is not as feature-rich as Slack. Adding more features to this solution would make it better."
"The design could be a little bit better."
"The algorithm should be improved to automatically deal with poor connections in a better way."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"I have noticed it crashing during some events."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
"The presenter experience can be improved: Increase the presenter interface to show the attendees and chat while in a screen share (not viewable by the others) without having to navigate away from your current window for a smoother presentation."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
"I would like to see the reports available right after my call, instead of 24 hours later."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
 

Pricing and Cost Advice

"This solution is available for free with the opening of a Google account."
"There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product is available for free."
"We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
"We are using the free version of Google Hangouts."
"I think there is a need for payment for licensing, but as students, we didn't have to pay for it when we were using it. Our professors were the ones paying for it since they needed to record the sessions."
"We access the solution through Google Workspace. It is inexpensive to use."
"There is an annual subscription to use this solution."
"I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
19%
Financial Services Firm
19%
Construction Company
15%
Marketing Services Firm
6%
Outsourcing Company
24%
Construction Company
11%
Financial Services Firm
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise17
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Google Hangouts?
Google Hangouts comes as a package, so it's difficult to say or comment on the price of this particular product.
What needs improvement with Google Hangouts?
Sometimes when we have a call and need to share audio or play a video, we find it challenging to switch from sharing the complete desktop to only a particular Chrome tab, as it doesn't support audi...
What is your primary use case for Google Hangouts?
My main use cases for Google Hangouts are for calls and coordinating with my team. I find the recording feature in Google Hangouts very useful, as it normalizes what happened in the call, even thou...
Ask a question
Earn 20 points
 

Also Known As

No data available
GlobalMeet
 

Overview

 

Sample Customers

Information Not Available
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: September 2026.
913,683 professionals have used our research since 2012.