No more typing reviews! Try our Samantha, our new voice AI agent.

Google Hangouts [EOL] vs PGi GlobalMeet comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Hangouts [EOL]
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
No ranking in other categories
PGi GlobalMeet
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
Virtual Meetings (14th)
 

Featured Reviews

Mariana-Piñeres - PeerSpot reviewer
Customer Success Manager Latam at a tech vendor with 51-200 employees
Recording and transcription enhance global client meetings
Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly. This might be related to the resources Google Hangouts requires. The service occasionally experiences lag issues where the image gets frozen or the voice transmission becomes interrupted. When these issues occur, possibly due to internet connectivity or other factors, WhatsApp continues to function properly while Google Hangouts does not perform well.
reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ease of use is most valuable. It is just a click, and you're in the system."
"The most valuable feature of Google Hangouts for me is content sharing."
"Google Meet is a clear and simple solution."
"I find it valuable that Google Hangouts is a lightweight tool that doesn't take up a lot of memory and doesn't require a lot of resources."
"Google Hangouts is easy to use and has good performance."
"Very good voice and video calling options."
"We use Google Hangouts to chat and exchange some quick information."
"The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on."
"GlobalMeet has been wonderful and a great tool for my company to use."
"We are a remote organization mostly, so all of our team meetings use this platform, allowing us to share screens, record meetings, and include everyone on the call."
"I would absolutely recommend using GlobalMeet; it is a great solution that is easy and really makes meetings more enjoyable."
"GlobalMeet has been a great cost-savings for our company."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"I am impressed with the tool's production support."
"This is the future of modern business and networking."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
 

Cons

"In the next release, I would like to see call recording made available."
"We don’t have any complaints."
"One area where I see room for improvement in Google Hangout is the voice quality during meetings."
"They should increase the platform's session time beyond an hour."
"Google Hangouts restricts you to those with a Gmail account."
"It would be ideal if they could include in the offering a virtual whiteboard for users when they are running meetings."
"You only get 60 minutes of video conferencing."
"There could be more precise instructions for beginners using the solution."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
"I have noticed it crashing during some events."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
"I would like to see the reports available right after my call, instead of 24 hours later."
 

Pricing and Cost Advice

"We access the solution through Google Workspace. It is inexpensive to use."
"There is an annual subscription to use this solution."
"I use the free version of the solution."
"There is no license cost."
"We pay an annual license to use the solution."
"We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
"This solution is available for free with the opening of a Google account."
"I think there is a need for payment for licensing, but as students, we didn't have to pay for it when we were using it. Our professors were the ones paying for it since they needed to record the sessions."
"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Outsourcing Company
18%
Construction Company
13%
Manufacturing Company
7%
Outsourcing Company
20%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise17
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Google Hangouts?
Google Hangouts comes as a package, so it's difficult to say or comment on the price of this particular product.
What needs improvement with Google Hangouts?
Sometimes when we have a call and need to share audio or play a video, we find it challenging to switch from sharing the complete desktop to only a particular Chrome tab, as it doesn't support audi...
What is your primary use case for Google Hangouts?
My main use cases for Google Hangouts are for calls and coordinating with my team. I find the recording feature in Google Hangouts very useful, as it normalizes what happened in the call, even thou...
Ask a question
Earn 20 points
 

Also Known As

No data available
GlobalMeet
 

Overview

 

Sample Customers

Information Not Available
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
920,769 professionals have used our research since 2012.