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IBM Robotic Process Automation (RPA) Reviews

Vendor: IBM
4.1 out of 5

What is IBM Robotic Process Automation (RPA)?

Featured IBM Robotic Process Automation (RPA) reviews

IBM Robotic Process Automation (RPA) mindshare

As of August 2025, the mindshare of IBM Robotic Process Automation (RPA) in the Robotic Process Automation (RPA) category stands at 3.1%, up from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
IBM Robotic Process Automation (RPA)3.1%
UiPath Platform19.4%
Microsoft Power Automate18.3%
Other59.2%
Robotic Process Automation (RPA)

PeerResearch reports based on IBM Robotic Process Automation (RPA) reviews

TypeTitleDate
CategoryRobotic Process Automation (RPA)Aug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonIBM Robotic Process Automation (RPA) vs UiPath PlatformAug 29, 2025Download
ComparisonIBM Robotic Process Automation (RPA) vs Automation AnywhereAug 29, 2025Download
ComparisonIBM Robotic Process Automation (RPA) vs Microsoft Power AutomateAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
UiPath Platform4.419.4%98%840 interviewsAdd to research
Microsoft Power Automate3.918.3%87%131 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business66
Midsize Enterprise36
Large Enterprise112
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Insurance Company
8%
Government
6%
Manufacturing Company
6%
Healthcare Company
6%
University
5%
Retailer
4%
Educational Organization
4%
Media Company
4%
Comms Service Provider
3%
Transportation Company
3%
Performing Arts
2%
Aerospace/Defense Firm
2%
Wholesaler/Distributor
1%
Construction Company
1%
Energy/Utilities Company
1%
Outsourcing Company
1%
Real Estate/Law Firm
1%
Venture Capital & Private Equity Firm
1%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Pharma/Biotech Company
1%
Non Profit
1%
Consumer Goods Company
1%

Compare IBM Robotic Process Automation (RPA) with alternative products

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IBM Robotic Process Automation (RPA) customers

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IBM Robotic Process Automation (RPA) Reviews Summary
Author infoRatingReview Summary
Business Solutions Manager at valleysoft3.5My customers mainly use IBM Robotic Process Automation (RPA) in banking, particularly for KYC. Its dashboard is highly valuable, and it's easily integrated with Cloud Pak for Business Automation, yielding great ROI due to lower costs.
executive procurement technology at a insurance company with 11-50 employees4.0We use IBM Robotic Process Automation to automate dunning reports, benefiting from its one-time setup and reliable performance. The automation ensures timely customer notifications, promoting prompt payments. However, pricing is an area for improvement. We started directly with IBM RPA.
Senior Engineer at MIT ESP3.5I use IBM RPA with AS/400 and FileNet for banking and workflow automation, finding its database connectivity and terminal connection valuable. However, I face limitations with inbuilt activities and reliability issues in deployment and scheduling.
Consultant at Universidade Federal Fluminense4.0I used IBM Robotic Process Automation in a medical services company for accounting and payments. It’s user-friendly with drag-and-drop features, but it’s costly in Brazil, requires technological understanding, and has limited integrations with other systems.
IBM BPM Developer at a computer software company with 51-200 employees4.5I use IBM RPA to enhance communication in our call center connected to banks. It accelerates work through its powerful site automation and robust community support. However, IBM needs to improve support response time and concurrent user functionality.
Chief Operating Officer at Anyrobotics RPA Experts4.5I use IBM Robotic Process Automation for complex corporate processes, appreciating its ease of use and smart AI tools without extra cost. However, connecting with non-IBM systems needs more flexibility. ROI for medium projects takes six to eight months.
IT specialist at a educational organization with 5,001-10,000 employees4.5I primarily use IBM Robotic Process Automation for regression testing, monitoring, and cover cancellation. The total cost of ownership is its most valuable feature, but I believe that efficiency and the Surface Level Agreement could be improved.
Senior RPA Developer at Valleysoft5.0No summary available