Microsoft Purview Information Protection Reviews

Organizations using Microsoft Purview Information Protection experience indirect value by consolidating tools, reducing response time, and enhancing security. Many find it meets security goals and aids compliance with regulations like GDPR, offering peace of mind regarding data protection. They also benefit from centralized data governance, easier resource management, and avoiding potential financial risks. While exact monetary outcomes are hard to quantify, users value the enhanced protective capabilities and efficiency Purview provides.

Microsoft Purview Information Protection pricing is viewed as reasonable and competitive, often integrated within existing E3 or E5 licenses. While licensing is complex and setup confusing, it offers good value with bundled services and capabilities. Some features require E5 licenses for full access, appealing to enterprises seeking comprehensive solutions. Customers appreciate the bundled licensing model, despite the need for improved clarity on add-ons. Overall, its per-user cost is seen favorably compared to competitors.

• "Initially, Purview's cost seemed quite high because it was for personal use. I was scanning a tiny tenant and thinking, "If I extrapolate this to an enterprise-scale tenant, it will be quite costly." However, I talked to people who had compared it to other products on the market, and they're spending five figures to get started. At least, Purview has a free trial, so you can try some of the features early on."
• "The pricing and setup costs are transferred to my clients, who find it affordable and are satisfied with what they receive."
• "The tool's pricing is not a problem for customers because they often purchase it as part of a bundle. With an E5 license, for example, users get access to the entire functionality. This is one of the main reasons why many customers are choosing Microsoft."

Organizations utilize Microsoft Purview Information Protection for sensitivity labeling, data loss prevention, and governance across emails, Teams, SharePoint, and other applications. They integrate this tool to safeguard sensitive data, implement digital rights management, classify data, and control user access. Leveraging AI capabilities, they ensure data quality, compliance, data discovery, and classification while integrating it with existing Microsoft ecosystems and third-party tools like SAP and Azure Information Protection.

Users find Microsoft Purview Information Protection customer service inconsistent. Some experience delayed responses and inadequate skills in handling issues, often requiring multiple explanations. Ratings vary, with scores from five to nine. Many users report slow response times and difficulty reaching knowledgeable staff. Improvements in visibility and community involvement have helped slightly, but communication lapses between support tiers persist. Users benefit from having unified support agreements, yet several express dissatisfaction with current service levels.

Users found Microsoft Purview Information Protection's initial setup generally easy, with deployment varying by organization size. Smaller teams often required fewer resources, while larger ones involved multiple people. Challenges included user adoption, training, and limitations with certain functionalities like auto-labeling and file simulations. Proper planning and understanding were crucial for success. Some faced issues due to policy segregation and GCC restrictions. Many appreciated its cloud-based nature and recognized its value in data protection despite some limitations.

Microsoft Purview Information Protection is highly scalable, with integration ease and seamless expansion capabilities. Managed services handle scalability, ensuring infrastructure management. Users report efficient scaling and responsiveness for large workloads and user bases. Challenges include data ingestion speed and policy update times. Cloud-based infrastructure simplifies scaling, though on-premises scanners may require additional resources for time-sensitive tasks. Overall, users find Purview meets evolving organizational demands effectively, handling extensive document volumes without significant issues.

Microsoft Purview Information Protection is highly stable, performing well at scale with minimal issues reported. Rare incidents of downtime or instability usually relate to external factors like DNS failures in US East. Support from Microsoft effectively addresses occasional challenges. Extensive testing prior to release ensures reliability, though some users experience delays with large document processing. The essential features work reliably for customers, providing a strong foundation for information assurance and stability within organizations.