OpenText Documentum offers valuable features like Content Server and DFC, providing robust document management with permissions, auditing, and metadata. Its security, scalability, and integration capabilities enhance business processes, supporting extensive document volumes and regulatory compliance. The platform is praised for search functionality, automation engine, and hierarchical structure, ensuring secure content access. Users benefit from business process management, metadata support, and customizable interfaces. Its capacity and reliability, especially for large-scale systems, are highly appreciated.
- "The product is user-friendly."
- "I recommend Documentum as it supports big systems and offers good integration."
- "The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
OpenText Documentum needs improvements in its user interface and integration with ERP systems. Users find the interface outdated and not intuitive enough. Performance issues arise with large document volumes, and scaling can be challenging. The cost is high, and there's a need for better cloud support and AI integrations. The permissions model and support services require enhancement. Training resources are limited, and the documentation is often unclear. Security concerns and complex management add to the challenges.
- "The BPM side should be improved."
- "The BPM side should be improved."
- "The price is quite high as the licensing prices are significant."
