Sales Creatio Reviews

Users have noted that their ROI from Sales Creatio is generally positive, although the exact value is challenging to pinpoint. While some attribute growth partially to the use of CRM, others appreciate its interface, which enhances job efficiency and fosters global communication through its internal chat feature. Within six to eight months, improvements are typically observed once change management and integrations are well implemented.

Sales Creatio offers competitive pricing compared to other market leaders. The enterprise version is $60 per user per month, billed annually, which is significantly lower than Salesforce or SAP. With a minimum of five users per pricing tier, they provide free connectors and charge for premium ones. Users appreciate transparent costs with predictable pricing, although additional fees may apply for storage or extensive marketing contacts. Sales Creatio's cost advantages stem from its East European origin, making it a cost-effective CRM option.

• "Creatio's most basic plan, which has Growth, Enterprise, and Ultimate, I use the Enterprise version. It's a fully-featured CRM that includes sales, marketing, and service, along with the studio product."
• "Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."
• "Pricing for this solution is more affordable than Salesforce, and the costs are upfront."

Sales Creatio is primarily used for managing sales processes in B2B environments, handling leads, opportunities, and contracts. Organizations utilize it for sales management from lead generation to contract signing, particularly in manufacturing and distribution sectors. They implement it to manage entire cycles, including tech support. It provides comprehensive dashboards for overseeing sales team performance, helping users move from lead qualification to closing projects, while ensuring service and support are integrated into their operations.

Sales Creatio customer service receives praise for professionalism and prompt, helpful responses. They are appreciated for technical support and ability to resolve issues. Despite occasional delays, support levels effectively address problems. Communication, including late-hour work, is strong, ensuring resolution of integration challenges. Clients value the responsiveness and attention received, feeling important and prioritized. Service effectiveness is rated high, often eight out of ten. Feedback highlights successful partner collaboration and adaptability in improving strategies.

Many found Sales Creatio's setup straightforward, especially compared to other CRMs. It often requires minimal adjustments, with many processes available out of the box. Implementation time varies based on company size, typically taking days to a few months. Familiarity with the system's unique terminology helps ease the process. Flexibility allows easy customization, and maintenance is minimal due to regular updates. Deployments heavily depend on the expertise of the business analyst involved.

Sales Creatio demonstrates significant scalability, accommodating small, medium, and enterprise-level organizations. Users can easily add licenses, making it suitable for diverse company sizes ranging from five to thousands of users. Mid-size and large enterprises find it particularly advantageous, with cloud-based setups enhancing performance. While rumors suggest on-premise implementations for very large user bases, companies report seamless scaling within typical usage ranges. Sales Creatio rates high in scalability for various organizational scales.

Sales Creatio is highly stable with 99.9% uptime, experiencing no downtime or accessibility issues. Users appreciate its reliability, with changes like moving sites to Amazon enhancing performance. Despite occasional slow loading blamed on internet connections, it is considered highly dependable. The platform offers global data centers ensuring consistent network availability. Users compare its stability favorably to other web-based applications, rating it nine out of ten.