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Sophos Cyberoam UTM Reviews

Vendor: Sophos
4.0 out of 5
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What is Sophos Cyberoam UTM?

Cyberoam Unified Threat Management hardware appliances offer comprehensive security to organizations, ranging from large enterprises to small and branch offices. Multiple security features integrated over a single, Layer 8 Identity-based platform make security simple, yet highly effective.
Get the Sophos Cyberoam UTM Buyer's Guide and find out what your peers are saying about Sophos Cyberoam UTM, Check Point Quantum Force (NGFW), Sophos UTM and more!
Sophos Cyberoam UTM is the #9 ranked solution in top Unified Threat Management (UTM) solutions. PeerSpot users give Sophos Cyberoam UTM an average rating of 8.0 out of 10. Sophos Cyberoam UTM is most commonly compared to Check Point Quantum Force (NGFW): Sophos Cyberoam UTM vs Check Point Quantum Force (NGFW). Sophos Cyberoam UTM is popular among the small business segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.
Buyer's Guide
Sophos Cyberoam UTM
August 2025
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Sophos Cyberoam UTM mindshare

As of August 2025, the mindshare of Sophos Cyberoam UTM in the Unified Threat Management (UTM) category stands at 1.1%, down from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Threat Management (UTM) Market Share Distribution
ProductMarket Share (%)
Sophos Cyberoam UTM1.1%
Sophos UTM14.1%
WatchGuard Firebox13.7%
Other71.1%
Unified Threat Management (UTM)

PeerResearch reports based on Sophos Cyberoam UTM reviews

TypeTitleDate
CategoryUnified Threat Management (UTM)Aug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonSophos Cyberoam UTM vs Check Point Quantum Force (NGFW)Aug 29, 2025Download
ComparisonSophos Cyberoam UTM vs WatchGuard FireboxAug 29, 2025Download
ComparisonSophos Cyberoam UTM vs Cisco Meraki MXAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Check Point Quantum Force (NGFW)4.410.9%96%329 interviewsAdd to research
Sophos UTM4.214.1%89%113 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Sophos Cyberoam UTM offers valuable features like bandwidth management, web and application filtering, identity-based policies, VPN connectivity, advanced threat protection, and centralized management. Its user-friendly dashboard facilitates security management. It provides reliable protection, comprehensive reporting, zero-day attack prevention, and geofencing capabilities. Organizations appreciate its ease of use, stability, and cost-effectiveness for small and medium-sized enterprises, enhancing network operations while ensuring security and compliance.
  • "I would recommend Sophos Cyberoam UTM to other organizations based on my experience."
  • "Overall, I would rate the solution as a nine out of ten."
  • "The VPN is the most usable feature."

Room for Improvement

Sophos Cyberoam UTM struggles with performance under new attacks, scalability, and outdated architecture. Its high pricing and licensing model are common concerns, while the VPN and reporting features need enhancements. Configuration and policy creation are complex, and technical support response times are slow. Issues with web filtering, email security, and network traffic analysis hinder its effectiveness. The GUI and security features require updates, and integrating with cloud environments remains challenging.
  • "The price is appropriate, but if you want the real truth, it's actually quite expensive."
  • "I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available."
  • "I face issues when connecting to the VPN since it requires an authenticator."

ROI

Sophos Cyberoam UTM is noted for its cost-effectiveness and ease of management. Users highlight decreased travel expenses and improved issue resolution. Many report satisfactory ROI, with benefits like saved man hours and bandwidth. Measuring ROI in cybersecurity can be challenging, yet Sophos Cyberoam UTM proves to be a worthy investment for businesses with 100 to 300 employees, offering strong security without significant threat-related damages. It provides centralized management for IT departments in small businesses.

Pricing

Sophos Cyberoam UTM pricing varies widely based on network complexity and company size. While some users consider it cost-effective, others find it expensive but value its features and flexibility. License costs are typically annual, with various options available. Renewal pricing is viewed as worthwhile by some users, although others feel it's high, with some expressing concern over increases. Overall, Sophos Cyberoam UTM's pricing is positioned in the mid-market segment, offering competitive value compared to other solutions.
  • "The prices of the product can be considered quite steep...My company makes yearly payments towards the licensing cost attached to the product to our ISP."
  • "The solution’s pricing is average.The product is worth the money."
  • "The product's pricing is a challenge."

Popular Use Cases

Sophos Cyberoam UTM is primarily utilized as a firewall for network security, web filtering, and VPN connectivity across small to medium businesses and enterprise environments. It supports security measures like intrusion prevention and content management. Users employ it for managing bandwidth, URL blocking, and application filtering. In specific sectors like finance and shipping, it aids in threat protection and secure connectivity. The device also ensures secure internet usage and access control for various organizational needs.

Service and Support

Sophos Cyberoam UTM technical support is generally good with prompt response times, though some encounter delays. Many rate it highly, appreciating knowledgeable staff and effective assistance. Issues exist with response times and unsatisfactory solutions for some, while documentation quality has been criticized. Users appreciate local technical support, online chat, remote assistance, and efficient problem resolution but desire faster service and better customer service. Frequent contact varies, with some relying on local partners or distributors.

Deployment

Sophos Cyberoam UTM's initial setup is generally easy and straightforward for most users. Many found it user-friendly and quick to deploy, taking from a few minutes to a few days depending on network complexity. Some issues were noted with specific configurations like VPNs or VOIP, but technical knowledge helps mitigate these. Most users were satisfied with the setup experience, noting that it can be easily managed without complex procedures or extensive training.

Scalability

Sophos Cyberoam UTM is frequently described as scalable, though some users suggest limitations depending on model and hardware needs. Many find it performs well for small to medium-sized businesses and offers flexibility for user growth. However, certain models may require hardware upgrades for expanded functionality, especially with high user numbers. Users rate its scalability positively, often citing its ease in handling increased network demands.

Stability

Sophos Cyberoam UTM is generally stable. Users report no crashes or significant bugs. Restarting is rare, except in specific situations like proxy server idleness or local site DoS attacks. Some found early models less reliable, but stability improved with updates. Users rate stability highly with minimal maintenance needed. It handles intensive tasks well without performance issues, aligning with expectations for similar generation firewalls. Most users are satisfied with its consistent reliability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Sophos Cyberoam UTM Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business37
Midsize Enterprise20
Large Enterprise14
By reviewers
By visitors reading reviews
Company SizeCount
Small Business56
Midsize Enterprise21
Large Enterprise33
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Media Company
9%
Educational Organization
7%
Performing Arts
7%
Recreational Facilities/Services Company
5%
Financial Services Firm
5%
Construction Company
5%
Wholesaler/Distributor
3%
Real Estate/Law Firm
3%
Transportation Company
3%
University
3%
Logistics Company
3%
Energy/Utilities Company
3%
Renewables & Environment Company
2%
Insurance Company
2%
Retailer
2%
Healthcare Company
2%
Hospitality Company
2%
Marketing Services Firm
1%
Comms Service Provider
1%
Consumer Goods Company
1%
Aerospace/Defense Firm
1%
Legal Firm
1%
Cloud Solution Provider
1%
Non Profit
1%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Sports Company
1%

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Sophos Cyberoam UTM customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council

Related questions

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When evaluating Unified Threat Management (UTM), what aspect do you think is the most important to look for?
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Product Categories

Product Categories
Unified Threat Management (UTM)

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Sophos Cyberoam UTM Reviews Summary
Author infoRatingReview Summary
Managing Consultant at Affordable IT4.5I've been using Sophos Cyberoam UTM for over 10 years, valuing its rule sets, comprehensive threat protection, and reporting capabilities. With centralized management and identity-based security, it effectively supports our IT department, especially for small businesses.
IT Manager at Jord International Pty Ltd4.5I use Sophos Cyberoam UTM for managing bandwidth, websites, and VPNs, finding it cost-effective and centralized. However, connecting issues with the VPN and difficult support access during emergencies need improvement. Despite evaluating alternatives, it meets most needs.
Group CIO at Doshi4.5I find Sophos Cyberoam UTM useful primarily as a firewall, but its VPN connectivity needs improvement as it can be slow and cumbersome. Frequent licensing requirements also deter SMBs, making it less popular. Better connectivity would enhance its appeal.
Information Technology Manager at Peponi Schools4.0I use Sophos Cyberoam UTM for malware protection and URL filtering but it lacks proper reporting and notification capabilities. While beneficial in sending attack alerts, improvements are needed. Despite this, the product offers a return on investment and strong UTM features.
Network Administrator at Bank of Agriculture Limited4.0We use Sophos Cyberoam UTM as a major enterprise solution for its valuable web filtering, routing, and VPN features. Despite its user-friendly interface, the support response time needs improvement. Its capabilities outmatched Cisco and Netgear Firewalls for our needs.
Information security manager at asa com5.0I used Sophos Cyberoam UTM mainly for captive portal and user management. Its reporting feature is excellent, though it needs improvement in rule management. Despite its flaws, it's a worthwhile investment for businesses due to its security capabilities.
Head of IT at Venus Jewel4.5We use Sophos Cyberoam UTM for network security, appreciating its user-friendly interface and effective web protection. Though it lacks SD-WAN, its comprehensive features and security focus make it a worthwhile investment without considering other solutions.
VP of Operations at Caprihans India Ltd4.0I use Sophos Cyberoam UTM for protection, appreciating features like geofencing, zero-day attack prevention, and traffic shaping. It needs easier rule configuration. I switched from Fortinet for better customer support.