Zoho Sign is a highly-rated electronic signature software that provides a variety of features and integrations. Its user-friendly interface, advanced security measures, customizable templates and workflows, mobile app, and excellent customer support make it an efficient and reliable solution for businesses.
| Product | Market Share (%) |
|---|---|
| Zoho Sign | 2.4% |
| DocuSign | 27.4% |
| Adobe Sign | 11.6% |
| Other | 58.6% |
Zoho Sign has limitations on the number of contracts one can sign and needs improvement in this area. Users have reported bugs and difficulties with the user interface, and it may not be as well-known as other e-signature tools, causing confusion for some recipients. The ability to communicate with the tool via chat and improve alignment and customization options would also be useful features to add.
Zoho Sign has been found to generate a return on investment, although the extent of the ROI may vary depending on the specific use case of a company.
According to user reviews, Zoho Sign offers affordable pricing plans with no setup costs. Users can choose from monthly or annual subscriptions, with the option to upgrade or downgrade at any time. The product also offers a free trial period for users to test out the features before committing to a paid plan. Users find the pricing and setup process to be straightforward and reasonable.
Zoho Sign is used for API integration of multiple applications, experimental purposes, and creating electronic signatures for various purposes such as responding to real estate transactions or acquiring new companies. It is also used to generate leads in the CRM and populate completed forms in the platform. Users can fill out contracts and once everyone signs, it goes to managers for review and completion.
Zoho Sign's customer service and support is inconsistent, with some users experiencing delayed responses and others having no significant interactions with them. Technical support has been rated positively by some users, but overall, the support is not considered adequate and users may need to seek external help for troubleshooting.
Some found the initial setup for Zoho Sign complex and requiring specific knowledge of the API, rating it a five to six out of ten. However, others found it very straightforward and quick, with one user noting that it only took them a few minutes to set up their account. Another user with experience found it easy to set up.
Zoho Sign's solution stability receives positive ratings, with some giving it a perfect score of ten and others rating it around six to nine out of ten. The reviewers noted the absence of bugs or glitches, and the fact that it does not crash or freeze.
Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device.
Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
| Author info | Rating | Review Summary |
|---|---|---|
| Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture | 3.0 | I use Zoho Sign for experimental purposes and appreciate its integration and invoice features. However, it needs to be more user-friendly and has bugs requiring frequent refreshes. It's deployed on Microsoft Azure for these tasks. |
| Investor at a computer software company with 51-200 employees | 4.5 | I use Zoho Sign for creating electronic signatures on NDAs and real estate transactions. It’s easy to use with a good interface. However, it lacks AI features for chatting directly with the application, making task execution less seamless. |
| Senior ZOHO Consultant at self-employed | 4.5 | I use Zoho Sign to streamline our CRM by automatically generating and signing documents, integrating them back into the system. It's affordable and scalable, though improvements are needed in alignment and template customization. It offers better value than alternatives like DocuSign. |
| Information Security Analyst at a computer software company with 51-200 employees | 4.0 | Zoho Sign offers good functionality and pricing, but its adoption is challenging due to lack of recognition compared to DocuSign. Although cheaper, we returned to DocuSign, valuing its familiarity and to avoid training costs despite Zoho's effectiveness. |
| Business Consultant and Developer at Consigliere | 4.5 | We use Zoho Sign primarily for API integration across multiple applications, valuing its flexibility and ease of integration with third-party applications. However, there are limitations on the number of contracts you can sign without incurring extra costs. |
