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Akamai mPulse vs Catchpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai mPulse
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (50th), Cloud Monitoring Software (27th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.6%, up from 0.5% compared to the previous year. The mindshare of Catchpoint is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Catchpoint0.9%
Akamai mPulse0.6%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arivu Arumugam - PeerSpot reviewer
Staff Engineer at a financial services firm with 10,001+ employees
Lacking in regard to observation of the entire platform but does dynamic injections from within
There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.
Chethan Premsingh - PeerSpot reviewer
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Proactive monitoring has reduced downtime and now identifies traffic issues before customers notice
I think Catchpoint can be improved because it is competitively a little costlier. I understand that Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost. That is one of the areas you can leverage use cases based on customer requirements and come up with a better pricing model. The existing ones are good, but for our use case from Zoom, we were just looking for our endpoints to be monitored every minute, and that cost us a lot compared to the existing tool that we were using. That area is something to look for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature."
"There's a good relationship between the price and the licences."
"Enables dynamic injections from within the product which is great."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"It’s a very good product for performance tracking, I haven’t used many others, so I can’t comment on a competitive level."
"It provides a great overview for management regarding user experience."
"We are a worldwide company and we need to have a solution with good performance which the solution is providing us with; it has helped our company."
"It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."
"Catchpoint has a very professional service team, they can help you with the scripting and other functionalities, and they have a dedicated network team, so if you face any issues with the geolocations on the nodes or anything related to the network, there is dedicated support available 24 hours a day, seven days a week."
"Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint's customer service and support are valuable."
 

Cons

"The solution didn't help us much and that's the reason we never used mPulse on a full scale and why we chose to go with Dynatrace."
"It needs a more intuitive GUI and more customization options."
"The end-to-end distributor tracing connectivity isn't there."
"Scalability to larger volume of data seems to be hit or miss."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"They work very well, only thing is they need more time to improve and fix all the issues."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"The only thing that occasionally bugs me about Catchpoint is some aspects of the UI."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"Currently, Catchpoint is migrating to a new user interface. My colleagues and I feel that the old user version was better, it was more user-friendly."
"Documentation and online indexing are awful but have been improved recently."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
 

Pricing and Cost Advice

Information not available
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing is comparable to the last tool we were using."
"The solution's pricing varies based on services and licensing models."
"In terms of licensing fees, I believe they were slightly higher."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
8%
Computer Software Company
6%
Financial Services Firm
20%
Construction Company
10%
Comms Service Provider
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise16
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...
What needs improvement with Catchpoint?
I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
What is your primary use case for Catchpoint?
My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...
 

Comparisons

 

Also Known As

SOASTA mPulse
No data available
 

Overview

 

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
Information Not Available
Find out what your peers are saying about Akamai mPulse vs. Catchpoint and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.