Arcserve UDP vs Iron Mountain Connect comparison

Why PeerSpot?

Arcserve and Iron Mountain are both solutions in the Backup and Recovery category. Arcserve is ranked #31 with an average rating of 8.0, while Iron Mountain is ranked #59. Arcserve holds a 1.1% mindshare in BRS, compared to Iron Mountain’s 0.7% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

6,280 Views
5,150 Comparison Views

85% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

2,280 Views
2,212 Comparison Views

100% willing to recommend

Arcserve UDP

Iron Mountain Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Iron Mountain Connect compete in the data protection category. Iron Mountain Connect seems to have the upper hand due to its specialized features that users find valuable.

Features: Arcserve UDP offers comprehensive backup and recovery capabilities, data deduplication, and virtual machine protection. Iron Mountain Connect provides robust data archiving, regulatory compliance features, and cloud storage integration.

Room for Improvement: Arcserve UDP users point out the need for better integration with other systems, enhanced user interface, and more detailed analytics. Iron Mountain Connect users suggest improvements in its interface, reporting tools, and mobile application features.

Ease of Deployment and Customer Service: Arcserve UDP receives favorable feedback on its deployment process but mixed reviews on customer service responsiveness. Iron Mountain Connect is praised for its straightforward deployment and strong customer support.

Pricing and ROI: Arcserve UDP users find it cost-effective with a good ROI, but note that initial setup costs are high. Iron Mountain Connect users consider the investment worthwhile despite higher pricing, due to its robust features and strong ROI.

To learn more, read our detailed Arcserve UDP vs. Iron Mountain Connect Report (Updated: September 2026).

Buyer's Guide

Arcserve UDP vs. Iron Mountain Connect

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

31st

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (17th)

Iron Mountain Connect

Ranking in Backup and Recovery

59th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, up from 1.1% compared to the previous year. The mindshare of Iron Mountain Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Arcserve UDP	1.1%
Iron Mountain Connect	0.7%
Other	98.2%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy restoration and the solution works quickly."

"I like the tool's speed."

"The solution has no limitations because it does backup for Linux and Windows."

"It is a very stable solution...It is a scalable solution."

"I like the solution; it's working well for us."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"Data store deduplication, which saves space on storage and time to backup."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

More Arcserve UDP pros

"The most valuable feature for me is the policy management capabilities"

"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."

Cons

"The product is not user-friendly."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The technical support of the product is an area of concern where improvements are required."

"They could work on their marketing approach. I don't see many people leveraging it."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"The product requires too many VMs as intermediaries."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"We used Arcserve as a backup solution, but it wasn't very flexible."

More Arcserve UDP cons

"I would like to see more integration with different platforms."

"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."

Pricing and Cost Advice

"I feel that the product is fairly priced."

"The price of this product is high and it should be lower."

"Pricing is most likely comparable."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The solution is priced well compared to other solutions."

"The solution is not very expensive, but it is not cheap."

"There is an annual license required for this solution and it is priced well."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

10%

Computer Software Company

Construction Company

14%

Retailer

12%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 8% of the time

Commvault Cloud vs Arcserve UDP

Compared 4% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs Iron Mountain Connect

Compared 9% of the time

Commvault Cloud vs Iron Mountain Connect

Compared 8% of the time

Barracuda Backup vs Iron Mountain Connect

Compared 4% of the time

Igneous DataProtect vs Iron Mountain Connect

Compared 3% of the time

INFINIDAT InfiniGuard vs Iron Mountain Connect

Compared 3% of the time

More Iron Mountain Connect Competitors

Product Reports

Buyer's Guide

Arcserve UDP

September 2026

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

September 2026

Download Iron Mountain Connect product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

Iron Mountain Connect is a leading cloud-based platform for secure document management. Designed for efficient data access and control, it allows businesses to enhance workflow processes while ensuring absolute data security and compliance adherence.

Iron Mountain Connect serves as a powerful tool for organizations seeking comprehensive data management. Offering a seamless experience, it simplifies complex file retrieval and collaborative efforts. With an emphasis on security, it safeguards sensitive information and integrates effective management strategies to optimize productivity and resource allocation.

What are the key features of Iron Mountain Connect?

Secure Data Storage: Offers robust protection measures to secure sensitive business information.
Access Controls: Enables customizable permission settings for enhanced information control.
Document Tracking: Provides real-time monitoring of document activities ensuring accountability.

Which benefits or ROI factors should you consider?

Cost Efficiency: Reduces operational expenses by minimizing manual document handling.
Time-Saving: Streamlines document retrieval processes, enhancing workflow speed.
Scalability: Adapts to business growth, supporting increased data storage needs.

Iron Mountain Connect is widely implemented across sectors such as healthcare and finance. In healthcare, it enhances patient confidentiality while streamlining records management. In finance, it supports stringent compliance requirements, ensuring secure financial data handling.

Iron Mountain

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

University of La Verne

Buyer's Guide

Arcserve UDP vs. Iron Mountain Connect

September 2026

Free Report: Arcserve UDP vs. Iron Mountain Connect

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