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Arcserve UDP vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
NAKIVO Backup & Replication
Ranking in Backup and Recovery
6th
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
9.4
Reviews Sentiment
8.0
Number of Reviews
89
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Mattia Sangiorgio - PeerSpot reviewer
Enhances data protection strategies and ensures the reliability of backups with helpful support
The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management. The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively. Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple to set up."
"The product provides instant and virtual standbys."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The most valuable feature is the duplication."
"It is very stable."
"The data protection functionality is the most valuable feature of this solution."
"It is easy to manage all of the individual backup jobs, check the status every day, and it can even send an email to keep us informed."
"They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."
"Technical support responds very quickly."
"The product is very scalable, robust, has an easy setup with a short-duration deployment and good technical support."
"The cost aspect and the ease of licensing, along with simplified licensing, are most valuable."
"The price is much lower than competitors that do the same function."
"The ability to use a variety of cloud providers rather than being tied into one is a huge bonus."
"This product provides cost-efficient and reliable backups."
 

Cons

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"They could work on their marketing approach. I don't see many people leveraging it."
"Its interface can be improved. I find it unintuitive."
"The tool doesn't provide cloud integration in India."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"We could not go into granular details of retrieving backup information."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The support could be more knowledgeable and faster."
"It would be great if the product could be expanded to support other virtual technologies."
"Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."
"It'll help if they offered some automation and more usability for partners."
"It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all."
"I would like to have a built-in SNMP client, which is important if we want to monitor it using Zabbix, Nagios, or another monitoring solution."
"I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."
"There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error. It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also."
"What must be improved is the response time to technical support requests."
 

Pricing and Cost Advice

"In comparison to other vendors, it is a low-cost solution."
"The pricing is moderate."
"The solution is priced well compared to other solutions."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The licensing model is very affordable compared to competitors, with a good quality-to-cost ratio, and the software is quite simple and fast to setup."
"This product is cheaper than other big rivals."
"Nakivo is cheaper per machine and per backup."
"It has a much higher bang for the buck than other products we evaluated."
"The licensing model is crystal clear on the website."
"The price is not a problem in NAKIVO, as it is the most competitive in the market."
"Regarding the licensing, I would advise speaking to the Nakivo representatives and you can get the best option for your environment."
"Talk to the sales department about all of the possibilities, as they will help you to find the best solution for your setup."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
11%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What do you like most about Nakivo?
NAKIVO Backup & Replication is very easy to use.
What is your experience regarding pricing and costs for Nakivo?
The product is affordable even for smaller organizations.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Arcserve UDP vs. NAKIVO Backup & Replication and other solutions. Updated: May 2025.
860,168 professionals have used our research since 2012.