Arcserve UDP vs Veritas System Recovery comparison

Arcserve and Veritas are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #10 with an average rating of 7.0, while Veritas is ranked #25 with an average rating of 8.0. Arcserve holds a 2.5% mindshare in DRS, compared to Veritas’s 0.5% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 70% of Veritas users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

1,719 Views
1,212 Comparison Views

84% willing to recommend

Veritas System Recovery

Read 8 Veritas System Recovery reviews

271 Views
193 Comparison Views

70% willing to recommend

Arcserve UDP

Veritas System Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Veritas System Recovery are two leading products in the data protection and recovery category. Arcserve UDP stands out in pricing and customer support, while Veritas System Recovery is more favorable for comprehensive functionality due to its superior features.

Features: Arcserve UDP offers comprehensive data backup capabilities, integration options for flexibility, and user-friendly operation allowing for significant ease in managing backups. It provides efficient replication and deduplication features. In contrast, Veritas System Recovery excels with robust data recovery options, advanced system management tools, and the ability to capture the precise system state for easier restorations. Its disk imaging capability further enhances its recovery potential.

Room for Improvement: Arcserve UDP could improve its reliability, as users sometimes encounter issues that could detract from its otherwise strong capabilities. Additionally, users have noted the need for enhanced features to meet every complex scenario. For Veritas System Recovery, pricing is a major consideration, as its cost may limit widespread adoption. It could also benefit from more intuitive interfacing and optimized use for server environments to appeal to a broader user base.

Ease of Deployment and Customer Service: Arcserve UDP is recognized for a straightforward deployment process, complemented by strong customer support, making setup approachable for users. Meanwhile, Veritas System Recovery also offers smooth deployment but provides comprehensive guidance and robust service to assist at every step, ensuring customer needs are thoroughly supported throughout the deployment phase.

Pricing and ROI: Arcserve UDP is known for attractive pricing, delivering a significant return on investment through cost-effective solutions suitable for budget-conscious buyers. Veritas System Recovery, while more expensive, justifies its cost with advanced recovery features, offering a compelling return for businesses prioritizing in-depth data recovery capabilities. The higher setup cost of Veritas is offset by its specialized functionalities, appealing to those needing comprehensive solutions.

To learn more, read our detailed Arcserve UDP vs. Veritas System Recovery Report (Updated: April 2025).

Buyer's Guide

Arcserve UDP vs. Veritas System Recovery

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (19th)

Veritas System Recovery

Ranking in Disaster Recovery (DR) Software

25th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.5%, down from 3.2% compared to the previous year. The mindshare of Veritas System Recovery is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Sareesh V

Sr.System Administrator at Suwaidi

The solution can be used for DR testing and allows running an infinite number of full backups

When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Arcserve UDP is live replication."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"The product's deployment process was straightforward."

"The most valuable features are the replication to the cloud and the deduplication."

"The recovery part of the product is very good."

"It is a very stable solution...It is a scalable solution."

"The most valuable feature is the duplication."

More Arcserve UDP pros

"The solution has helped reduce my company's cost by around 50 to 60 percent."

"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."

"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."

"It has a user-friendly interface."

"You can back up the whole image."

"The installation was straightforward."

"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."

"Offers good recovery quickly."

Cons

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"They could work on their marketing approach. I don't see many people leveraging it."

"We have to use a Microsoft hypervisor for installation which is expensive."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"The technical support of the product is an area of concern where improvements are required."

"It takes much time to verify and consolidate images for backups."

More Arcserve UDP cons

"The reliability is sometimes lacking."

"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."

"We faced issues with recovery and restoration."

"It needs an easier interface."

"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."

"Veritas System Recovery’s pricing and local support need some improvement."

"The pricing could be cheaper."

"Lacks the ability to protect the database snapshot."

More Veritas System Recovery cons

Pricing and Cost Advice

"It is approximately $400 to purchase a virtual service outright."

"As an MSP partner, I believe that the prices are fair."

"The pricing is moderate."

"I do not work with the pricing or licensing issues of the solution for our organization."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"Pricing is most likely comparable."

"The price of this product is high and it should be lower."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

More Arcserve UDP pricing and cost advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

10%

Government

Financial Services Firm

Computer Software Company

18%

Financial Services Firm

14%

Manufacturing Company

11%

Energy/Utilities Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What do you like most about Veritas System Recovery?

The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual ...

See all answers

What needs improvement with Veritas System Recovery?

The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amou...

See all answers

What is your primary use case for Veritas System Recovery?

I use the solution for daily backup and the restoration of backup files.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 39% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Veritas Backup Exec vs Veritas System Recovery

Compared 34% of the time

Veritas NetBackup vs Veritas System Recovery

Compared 31% of the time

Veeam Data Platform vs Veritas System Recovery

Compared 21% of the time

Acronis Cyber Protect vs Veritas System Recovery

Compared 13% of the time

More Veritas System Recovery Competitors

Product Reports

Buyer's Guide

Arcserve UDP

May 2025

Download Arcserve UDP product report

Buyer's Guide

Disaster Recovery (DR) Software

May 2025

Download Veritas System Recovery product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Veritas System Recovery 18, System Recovery 18, System Recovery

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Veritas System Recovery 18 delivers superior backup and disaster recovery for servers, desktops, and laptops with a single unified solution that enables businesses to recover from downtime or disasters in minutes. With patented Restore Anyware technology, IT administrators can rapidly restore exactly what they need, when and where they need it - including entire physical and virtual machines to bare metal or dissimilar hardware as well as files, folders, and granular application objects. Unlike other technologies, Veritas System Recovery also provides cross-platform Physical to-Virtual (P2V), Virtual-to-Virtual (V2V), and Virtual to-Physical (V2P) recoveries, making it the perfect complement to physical and virtual environments.

Veritas

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Mother's Nutritional Center, Occidental Technical Group

Buyer's Guide

Arcserve UDP vs. Veritas System Recovery

April 2025

Free Report: Arcserve UDP vs. Veritas System Recovery

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