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Arcserve UDP vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (32nd)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
25th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.5% compared to the previous year. The mindshare of Veritas System Recovery is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Arcserve UDP2.1%
Veritas System Recovery1.6%
Other96.3%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Sareesh V - PeerSpot reviewer
Sr.System Administrator at Suwaidi
The solution can be used for DR testing and allows running an infinite number of full backups
When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup is the most valuable feature. It also makes storage very easy."
"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."
"Easy restoration and the solution works quickly."
"The most valuable features are the replication to the cloud and the deduplication."
"With UDP, I built a low-cost DR site that replicates from the backup."
"I like the tool's speed."
"The recovery part of the product is very good."
"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
"It has a user-friendly interface and configures and integrates nicely with other products."
"It has a user-friendly interface."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"You can back up the whole image."
"The installation was straightforward."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
 

Cons

"The time to backup servers that sit in DMZ must be improved."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The tool doesn't provide cloud integration in India."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"The product requires too many VMs as intermediaries."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The pricing could be cheaper."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
"The reliability is sometimes lacking."
"Veritas System Recovery’s pricing and local support need some improvement."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"We faced issues with recovery and restoration."
 

Pricing and Cost Advice

"The solution is very expensive."
"It is approximately $400 to purchase a virtual service outright."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price of this product is high and it should be lower."
"The pricing is moderate."
"The solution is priced well compared to other solutions."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Marketing Services Firm
9%
Comms Service Provider
8%
Computer Software Company
17%
Manufacturing Company
14%
Energy/Utilities Company
13%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What do you like most about Veritas System Recovery?
The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual ...
What needs improvement with Veritas System Recovery?
The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amou...
What advice do you have for others considering Veritas System Recovery?
The tool is a last resort. We primarily focus on preventing situations where its use becomes necessary. While we sell and test this tool, our customers don't frequently need to use it because it pr...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about Arcserve UDP vs. Veritas System Recovery and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.