Arcserve UDP vs Veritas System Recovery comparison

Arcserve and Veritas are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #18 with an average rating of 8.0, while Veritas is ranked #32. Arcserve holds a 2.0% mindshare in DRS, compared to Veritas’s 1.8% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 70% of Veritas users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

4,531 Views
1,767 Comparison Views

85% willing to recommend

Veritas System Recovery

Read 8 Veritas System Recovery reviews

1,580 Views
1,074 Comparison Views

70% willing to recommend

Arcserve UDP

Veritas System Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Veritas System Recovery are two leading products in the data protection and recovery category. Arcserve UDP stands out in pricing and customer support, while Veritas System Recovery is more favorable for comprehensive functionality due to its superior features.

Features: Arcserve UDP offers comprehensive data backup capabilities, integration options for flexibility, and user-friendly operation allowing for significant ease in managing backups. It provides efficient replication and deduplication features. In contrast, Veritas System Recovery excels with robust data recovery options, advanced system management tools, and the ability to capture the precise system state for easier restorations. Its disk imaging capability further enhances its recovery potential.

Room for Improvement: Arcserve UDP could improve its reliability, as users sometimes encounter issues that could detract from its otherwise strong capabilities. Additionally, users have noted the need for enhanced features to meet every complex scenario. For Veritas System Recovery, pricing is a major consideration, as its cost may limit widespread adoption. It could also benefit from more intuitive interfacing and optimized use for server environments to appeal to a broader user base.

Ease of Deployment and Customer Service: Arcserve UDP is recognized for a straightforward deployment process, complemented by strong customer support, making setup approachable for users. Meanwhile, Veritas System Recovery also offers smooth deployment but provides comprehensive guidance and robust service to assist at every step, ensuring customer needs are thoroughly supported throughout the deployment phase.

Pricing and ROI: Arcserve UDP is known for attractive pricing, delivering a significant return on investment through cost-effective solutions suitable for budget-conscious buyers. Veritas System Recovery, while more expensive, justifies its cost with advanced recovery features, offering a compelling return for businesses prioritizing in-depth data recovery capabilities. The higher setup cost of Veritas is offset by its specialized functionalities, appealing to those needing comprehensive solutions.

To learn more, read our detailed Arcserve UDP vs. Veritas System Recovery Report (Updated: April 2026).

Buyer's Guide

Arcserve UDP vs. Veritas System Recovery

April 2026

Download the complete report

Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

18th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (28th)

Veritas System Recovery

Ranking in Disaster Recovery (DR) Software

32nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.5% compared to the previous year. The mindshare of Veritas System Recovery is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
Arcserve UDP	2.0%
Veritas System Recovery	1.8%
Other	96.2%

Disaster Recovery (DR) Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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Sareesh V

Sr.System Administrator at Suwaidi

The solution can be used for DR testing and allows running an infinite number of full backups

When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a good solution because it offers multiple hybrid options."

"It is very stable."

"Physical and virtual servers are treated the same, and an image can be copied from one machine to another, whether physical to virtual, virtual to virtual, virtual to physical, or physical to physical."

"It works out of the box, and it saves my life a lot."

"Our customers are happy with the product’s functionality."

"This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"It's simple to set up."

More Arcserve UDP pros

"The installation was straightforward."

"It has a user-friendly interface."

"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."

"You can back up the whole image."

"The solution has helped reduce my company's cost by around 50 to 60 percent."

"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."

"Offers good recovery quickly."

"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."

More Veritas System Recovery pros

Cons

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"The technical support of the product is an area of concern where improvements are required."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"They could work on their marketing approach. I don't see many people leveraging it."

"Every time I change the disc, I have to do a full backup."

"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

More Arcserve UDP cons

"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."

"Lacks the ability to protect the database snapshot."

"The pricing could be cheaper."

"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."

"The pricing could be cheaper."

"The reliability is sometimes lacking."

"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."

"Veritas System Recovery’s pricing and local support need some improvement."

More Veritas System Recovery cons

Pricing and Cost Advice

"It is approximately $400 to purchase a virtual service outright."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The price of this product is high and it should be lower."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The solution is not very expensive, but it is not cheap."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"I do not work with the pricing or licensing issues of the solution for our organization."

"As an MSP partner, I believe that the prices are fair."

More Arcserve UDP pricing and cost advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Marketing Services Firm

Comms Service Provider

Computer Software Company

14%

Manufacturing Company

12%

Energy/Utilities Company

11%

Financial Services Firm

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

See all answers

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Commvault Cloud vs Arcserve UDP

Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs Veritas System Recovery

Compared 10% of the time

Dell RecoverPoint for Virtual Machines vs Veritas System Recovery

Compared 6% of the time

Commvault Cloud vs Veritas System Recovery

Compared 6% of the time

VMware Live Recovery vs Veritas System Recovery

Compared 5% of the time

Quorum OnQ vs Veritas System Recovery

Compared 3% of the time

More Veritas System Recovery Competitors

Product Reports

Buyer's Guide

Arcserve UDP

May 2026

Download Arcserve UDP product report

Buyer's Guide

Disaster Recovery (DR) Software

April 2026

Download Veritas System Recovery product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Veritas System Recovery 18, System Recovery 18, System Recovery

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

Veritas System Recovery offers a user-friendly experience, capturing system states for seamless restoration. Unlimited full backups and straightforward installation highlight its comprehensive backup capabilities.

Veritas System Recovery is designed for effective backup and recovery operations. Its intuitive interface ensures ease in monitoring and reporting, while its cloud variant enhances data protection through monthly full backups. Users can efficiently restore or migrate systems across environments. This unified solution, suitable for desktops, requires no extra installations for virtual or on-premises setups. While improvements are needed in pricing and integration, it remains a reliable tool for database and application backups.

What are the key features of Veritas System Recovery?

User-Friendly Interface: Ensures ease of use with efficient monitoring.
Unlimited Full Backups: Allows extensive data retention.
Monthly Cloud Backups: Enhances data security in cloud environments.
Seamless System Migration: Facilitates easy transitions between environments.
Comprehensive Image Backup: Supports quick and reliable recovery processes.

What benefits should users consider in reviews?

Data Protection: Reliable backup solutions for critical applications.
System Restoration: Quick recovery from data loss incidents.
Easy Deployment: Streamlined installation process enhances usability.
Unified Solution: Simplifies backup procedures across environments.
Cloud Integration: Offers enhanced security for cloud-stored data.

In various industries, Veritas System Recovery is extensively used for database and application backups, image storage, and restoration processes. IT consultants integrate this tool for daily backups and centralized data storage, making it ideal for regular disaster recovery testing involving platforms like Oracle and Exchange. It serves efficiently in cloud data protection, and help desk server backup, ensuring stability and reliability without significant issues.

Veritas

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Mother's Nutritional Center, Occidental Technical Group

Buyer's Guide

Arcserve UDP vs. Veritas System Recovery

April 2026

Free Report: Arcserve UDP vs. Veritas System Recovery

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