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Arcserve UDP vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (29th)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.4% compared to the previous year. The mindshare of Veritas System Recovery is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Arcserve UDP2.0%
Veritas System Recovery1.7%
Other96.3%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Sareesh V - PeerSpot reviewer
Sr.System Administrator at Suwaidi
The solution can be used for DR testing and allows running an infinite number of full backups
When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data protection functionality is the most valuable feature of this solution."
"The product provides instant and virtual standbys."
"The product's deployment process was straightforward."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"This is a good solution because it offers multiple hybrid options."
"The most valuable feature of Arcserve UDP is live replication."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."
"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."
"Offers good recovery quickly."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"It has a user-friendly interface."
"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"The installation was straightforward."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
 

Cons

"Licensing is an area that needs improvement. I have had six support calls in the last two years all related to licensing because the license would stop all of a sudden."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"The support could be more knowledgeable and faster."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"The product is not user-friendly."
"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"Veritas System Recovery’s pricing and local support need some improvement."
"The reliability is sometimes lacking."
"It needs an easier interface."
"Lacks the ability to protect the database snapshot."
"We faced issues with recovery and restoration."
"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."
"The pricing could be cheaper."
 

Pricing and Cost Advice

"The price of this product is high and it should be lower."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The solution is priced well compared to other solutions."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"There is an annual license required for this solution and it is priced well."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is expensive."
"The solution is very expensive."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Construction Company
12%
Computer Software Company
11%
Manufacturing Company
10%
Marketing Services Firm
8%
Computer Software Company
14%
Manufacturing Company
13%
Construction Company
12%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about Arcserve UDP vs. Veritas System Recovery and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.