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Aruba Access Points vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Aruba Access Points offer cost-effective improvements, operational efficiency, and user preference, with reduced management needs and favorable total ownership costs.
Sentiment score
6.7
Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.
This is why we do not require technical support, as the solution remains simple without AI implementation.
Manager Technical at a tech services company with 11-50 employees
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
Global Juniper Presales Engineer at Westcon-Comstor
 

Customer Service

Sentiment score
6.7
Aruba Access Points' support is generally efficient and responsive, though complex issue handling can be inconsistent across regions.
Sentiment score
7.0
Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.
A company called ACT is very good at support.
Senior Manager, Hospitality Program at ACT international
For technical support alone, I would give them a score of nine out of ten.
Owner at a transportation company with 11-50 employees
Because we work with different HP products, such as servers, storage, and high-end switches, technical assistance is only needed when there are issues on the compute side.
Manager Technical at a tech services company with 11-50 employees
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
Network Manager at Bread LLC
The issues were mainly related to response time.
Global Juniper Presales Engineer at Westcon-Comstor
I rate technical support from Juniper as eight out of ten.
Technical Lead at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
Aruba Access Points are praised for their robust scalability, flexible deployments, and efficient handling of increasing demands.
Sentiment score
8.3
Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.
Aruba access points integrate well with existing networks via PoE switches.
Owner at a transportation company with 11-50 employees
Scalability and expandability are adjusted from day one based on expansion and growth projections.
Manager Technical at a tech services company with 11-50 employees
While scaling up to five hundred users, it may cause some performance issues.
Senior Manager, Hospitality Program at ACT international
I would rate scalability at nine out of ten.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
In terms of scalability, Mist AI and Cloud is scalable.
Network Manager at Bread LLC
 

Stability Issues

Sentiment score
8.1
Aruba Access Points are highly valued for stability, rated 7-10, with minor issues after prolonged use.
Sentiment score
8.1
Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.
The failure rate is very rare.
Manager Technical at a tech services company with 11-50 employees
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Network Manager at Bread LLC
 

Room For Improvement

Aruba Access Points require better coverage, security, support, pricing, integration, and licensing clarity to enhance competitiveness and user satisfaction.
Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.
Everyone discusses AI, but for providing wireless access to users, AI only plays its part when analytics are needed.
Manager Technical at a tech services company with 11-50 employees
Some customers comment that the shape and size of the access point is a little big, especially the one installed in the guest room.
Senior Manager, Hospitality Program at ACT international
I would like Aruba to provide integration capabilities for Microsoft Entra ID, Azure Directory, or other identity verification engines like Okta, Google Identity, or Ping Identity.
Owner at a transportation company with 11-50 employees
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
Network Manager at Bread LLC
They should focus on making their GUI more user-friendly.
Technical Lead at a tech vendor with 10,001+ employees
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
 

Setup Cost

Aruba Access Points offer competitive pricing with manageable licensing fees, cheaper than Cisco and Huawei, providing good overall value.
Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.
The pricing is reasonable and lower than competitors.
Senior Manager, Hospitality Program at ACT international
They are priced at half the rate of Juniper access points for basic models.
Owner at a transportation company with 11-50 employees
When comparing pricing between Aruba Access Points and Forti, I find Aruba to be on the higher side.
Head Of Technical Operations at ITE
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Network Manager at Bread LLC
Mist AI and Cloud is not an expensive tool and is very competitive.
Global Juniper Presales Engineer at Westcon-Comstor
My rating for pricing is five, where ten represents a low price and one represents a high price.
Technical Lead at a tech vendor with 10,001+ employees
 

Valuable Features

Aruba Access Points provide cost-effective, secure, scalable connectivity with AI Insights, guest authentication, and seamless third-party integration.
Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.
We receive support from Aruba, with assistance from the country manager in providing better quotations and support for projects.
Senior Manager, Hospitality Program at ACT international
Additionally, they do not require any kind of license for implementation.
Owner at a transportation company with 11-50 employees
Price-wise, they are cheaper than Cisco and other options.
Manager Technical at a tech services company with 11-50 employees
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Network Manager at Bread LLC
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
Technical Lead at a tech vendor with 10,001+ employees
 

Categories and Ranking

Aruba Access Points
Ranking in Wireless LAN
7th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
39
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless LAN category, the mindshare of Aruba Access Points is 2.8%, up from 0.8% compared to the previous year. The mindshare of Mist AI and Cloud is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Aruba Access Points2.8%
Mist AI and Cloud1.5%
Other95.7%
Wireless LAN
 

Featured Reviews

reviewer1912536 - PeerSpot reviewer
Manager Technical at a tech services company with 11-50 employees
Positive features shine with room for growth in advanced analytics adoption
Aruba Access Points are technologically advanced. Price-wise, they are cheaper than Cisco and other options. Our market is very price-conscious, so we normally work with Aruba in general. Feature-wise, they are technically strong, but the main point is the price point, which is very important for proposing, developing, and establishing a solution. Regarding scalability, users can implement many types of access points and increase their quantity. When using the controller-based solution, scalability is readily available. The main advantage is the flexibility of usage and comfortability. Users can build networks on Aruba Access Points, and the price is very comparable with other products. The feature set is good enough. Aruba Wi-Fi 6 is available in the market, but it is not generally required because it is costlier than traditional Wi-Fi 4 and 5.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
17%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What do you like most about Aruba Access Points?
After we installed the Aruba switches, the work became faster because the network speed improved.
What is your experience regarding pricing and costs for Aruba Access Points?
When comparing pricing between Aruba Access Points and Forti, I find Aruba to be on the higher side.
What needs improvement with Aruba Access Points?
AI is a buzzword here without substance. In a practical sense, nobody is working with AI or willing to work with AI features. Everyone discusses AI, but for providing wireless access to users, AI o...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...
 

Also Known As

No data available
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Aruba Access Points vs. Mist AI and Cloud and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.