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Aruba Access Points vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Aruba Access Points provide favorable ROI through improved communication, efficient operations, and cost savings, enhancing user loyalty and satisfaction.
Sentiment score
6.7
Mist AI and Cloud reduces costs, enhances operations, and improves management, though pricing concerns persist despite competitive benefits.
This is why we do not require technical support, as the solution remains simple without AI implementation.
Manager Technical at a tech services company with 11-50 employees
It is acceptable; it was not very cheap, but it was acceptable, and we can tell our customers, 'This is a good solution and you should pay this once and you have this solution forever.'
Telecommunication Engineer at Ministry of Education and Research of Estonia
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
Global Juniper Presales Engineer at Westcon-Comstor
 

Customer Service

Sentiment score
6.1
Aruba Access Points' support is mixed, with praised efficiency but faced challenges in complex issue resolution and regional variations.
Sentiment score
7.4
Customers mostly enjoy Mist AI support's efficiency, though some face delays; satisfaction is high despite aggressive sales tactics.
A company called ACT is very good at support.
Senior Manager, Hospitality Program at ACT international
For technical support alone, I would give them a score of nine out of ten.
Owner at Shree Atharva Sales Corporation
Because we work with different HP products, such as servers, storage, and high-end switches, technical assistance is only needed when there are issues on the compute side.
Manager Technical at a tech services company with 11-50 employees
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
Sr. System Analyst at NSUT
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
Network Manager at Bread LLC
The issues were mainly related to response time.
Global Juniper Presales Engineer at Westcon-Comstor
 

Scalability Issues

Sentiment score
7.3
Aruba Access Points are scalable and reliable, supporting high user density, with potential hardware upgrades for larger in-house expansions.
Sentiment score
8.6
Mist AI and Cloud efficiently manages complex environments, supporting large enterprises and extensive networks with scalable, flexible management options.
Aruba access points integrate well with existing networks via PoE switches.
Owner at Shree Atharva Sales Corporation
Scalability and expandability are adjusted from day one based on expansion and growth projections.
Manager Technical at a tech services company with 11-50 employees
Every decision the central management makes takes extra latency to send over to the local area network.
Telecommunication Engineer at Ministry of Education and Research of Estonia
Mist AI and Cloud is very scalable in the case of complex environments.
Global Wireless Practice Lead at a tech vendor with 1,001-5,000 employees
I would rate scalability at nine out of ten.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
In terms of scalability, Mist AI and Cloud is scalable.
Network Manager at Bread LLC
 

Stability Issues

Sentiment score
8.1
Aruba Access Points are highly reliable, though some note minor issues with PoE switches and new firmware updates.
Sentiment score
7.3
Mist AI and Cloud is stable and scalable, appreciated for features and redundancy despite environmental factor challenges.
The failure rate is very rare.
Manager Technical at a tech services company with 11-50 employees
The only thing the customers need is that wireless communications work stably.
Telecommunication Engineer at Ministry of Education and Research of Estonia
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Network Manager at Bread LLC
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
Sr. System Analyst at NSUT
 

Room For Improvement

Aruba Access Points require improvements in coverage, security, Azure AD integration, feature robustness, and have price and support concerns.
Mist AI and Cloud face criticism for integration, complexity, support, pricing, performance, compatibility, and documentation inadequacies.
Everyone discusses AI, but for providing wireless access to users, AI only plays its part when analytics are needed.
Manager Technical at a tech services company with 11-50 employees
There are some problems in assessing the performance of Aruba Access Points in environments with high user density.
Telecommunication Engineer at Ministry of Education and Research of Estonia
Performance is an area that could be improved and represents a gap for enhancement.
Wireless Network Engineer
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
Network Manager at Bread LLC
They should focus on making their GUI more user-friendly.
Technical Lead at a tech vendor with 10,001+ employees
I'm vendor agnostic and sell all kinds of wireless gear, so I would recommend Mist AI and Cloud over the other ones, but it depends on your current situation.
Global Wireless Practice Lead at a tech vendor with 1,001-5,000 employees
 

Setup Cost

Aruba Access Points pricing is competitive, considered mid-range with moderate licensing costs, offering a good price-performance balance.
Mist AI pricing is moderate but setup and licensing fees can be high, especially in regions like Brazil.
The pricing is reasonable and lower than competitors.
Senior Manager, Hospitality Program at ACT international
They are priced at half the rate of Juniper access points for basic models.
Owner at Shree Atharva Sales Corporation
I would rate the price for the product as two, with one being high and ten being low.
Wireless Network Engineer
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Network Manager at Bread LLC
Mist AI and Cloud is not an expensive tool and is very competitive.
Global Juniper Presales Engineer at Westcon-Comstor
My rating for pricing is five, where ten represents a low price and one represents a high price.
Technical Lead at a tech vendor with 10,001+ employees
 

Valuable Features

Aruba Access Points provide scalable, reliable connectivity with seamless integration, advanced security, and user-friendly management, ideal for organizations.
Mist AI and Cloud provide automation, real-time insights, and AI-driven tools for efficient, user-friendly network management and troubleshooting.
It is relatively easy to deploy Aruba Access Points, so from the box to operation is straightforward. In a few minutes, it is up and running.
Wireless Network Engineer
We receive support from Aruba, with assistance from the country manager in providing better quotations and support for projects.
Senior Manager, Hospitality Program at ACT international
Additionally, they do not require any kind of license for implementation.
Owner at Shree Atharva Sales Corporation
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Network Manager at Bread LLC
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
Technical Lead at a tech vendor with 10,001+ employees
 

Categories and Ranking

Aruba Access Points
Ranking in Wireless LAN
10th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
20th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Wireless LAN category, the mindshare of Aruba Access Points is 3.1%, up from 1.7% compared to the previous year. The mindshare of Mist AI and Cloud is 1.9%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Aruba Access Points3.1%
Mist AI and Cloud1.9%
Other95.0%
Wireless LAN
 

Featured Reviews

HJ
Telecommunication Engineer at Ministry of Education and Research of Estonia
Wireless connectivity has remained reliable and supports flexible, cloud‑independent management
As I already mentioned, the ability to stay with self-hosting solutions for central management is what I think could be improved about Aruba Access Points. If this becomes available in the future, I think it should change the game. However, I don't currently see this because I see nothing about AirWave anymore on your roadmap. I don't understand what happens next. There are some problems in assessing the performance of Aruba Access Points in environments with high user density. If there is a dense environment, a mobility controller would be the one you should go with because this needs more telemetry to calculate. I suspect this will be easier to do with local administration or local management because if everything goes over the internet through Aruba Central, it takes time. Every decision the central management makes takes extra latency to send over to the local area network. I think this is not a good approach to move to central management that is hosted somewhere far away. It should still retain the functionality to use Instant AP functionality that is available until 500 and maybe 600 as well. If you go to software version 10 and future versions, then you lose this functionality and you can't go back anymore. It would be good to assist with local location management and BLE-based functionalities as additional features I expect from future Aruba Access Points. There were some attempts to support third-party integrations through cooperation between Aruba and Meridian. However, I don't understand what happened there, and nothing is clear in this area. IoT will also be very important for people. You should add functionality to the platform that will support third-party IoT devices.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
12%
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Aruba Access Points?
When comparing pricing between Aruba Access Points and Forti, I find Aruba to be on the higher side.
What needs improvement with Aruba Access Points?
As I already mentioned, the ability to stay with self-hosting solutions for central management is what I think could be improved about Aruba Access Points. If this becomes available in the future, ...
What advice do you have for others considering Aruba Access Points?
I'm very pleased with Aruba Access Points. I'm even using Aruba's 500 series at my home, so I'm very pleased with it. To be honest, I must consider dealing with Ubiquiti because we have some tender...
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Being that I don't use it day in and day out, I can't really comment on any areas that could be improved, whether slightly, or if there are any downsides to the products currently. I wouldn't think...
What is your primary use case for Mist AI and Cloud?
We sell Mist AI and Cloud to universities all the time, including wireless and switching. We also sell it to manufacturing, and we're deploying it in our warehouses ourselves. Wireless is used for ...
 

Also Known As

No data available
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Aruba Access Points vs. Mist AI and Cloud and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.