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AutomationEdge vs OpenText Operations Orchestration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
AutomationEdge
Ranking in Robotic Process Automation (RPA)
19th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
OpenText Operations Orchest...
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (21st)
 

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of AutomationEdge is 1.3%, up from 1.0% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
AutomationEdge1.3%
OpenText Operations Orchestration1.0%
Other92.5%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Jajati Panda - PeerSpot reviewer
Software Engineer at Apmosys
Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster
Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere's central command center is good."
"For us, the features of Automation Anywhere help us scale our automations and standardize our processes."
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"The best part about A2019 is its ease of use. You don't need to be a coding champ or an expert to use and implement A2019 in automating tasks. It's very easy to learn, tweak, and implement in your day-to-day tasks, especially features like capture/record is completely marvelous."
"The code, once developed, is pretty stable."
"At the end of the day, the effort that you put in has exponential benefits, giving you many advantages from your lines of code, which is amazing."
"The core RPA service that it provides and the stability that it has in maintaining that as a cloud service solution is a key enabler for us. Its stability is good, and the low-code/no-code setup that it has is very user-efficient."
"While our Automation Anywhere's implementation is in a premature stage, it has really decreased the workload on our service desk and we definitely see some ROI in the future from this product."
"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."
"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."
"It helps us with cost optimization and easy implementation."
"AutomationEdge has shown the most productive impact, and the productivity was excellent before, and now it can increase by 20 to 30% more with AI implementation."
"The initial setup was easy and straightforward."
"The support from the vendor is very good."
"Attended versus unattended automation in AutomationEdge has benefited my organization significantly."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"We have reduced the amount of time it would take to resolve an incident or to send an escalation to a customer, and it has saved us many man hours."
"It’s saved 100’s of man hours monthly."
"As an integrator of Operations Orchestration, we find that the most valuable feature is really the support that HP provides."
"Four years ago, we created a new department for automation, and today the organization has a lot of trust in us and we are placed in each strategic architecture, everybody knows us, trusts us, and is happy to work with us, and we are problem solvers and the innovation robo team."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"The centralization of the administration is what's most valuable for us."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"The community is very powerful, with extensive knowledge bases available."
 

Cons

"Automation Anywhere can be improved in certain areas specified in the cognitive zone where the information needs better OCR Engine + Machine Learning capabilities. Also, they can improve on the System Identified region function of the IQ Bot - Our team faced a tough time in handling that as we were not able to assign variable to System Identified Region as the IQ Bot tool wasn't allowing it."
"In A2019 the dependencies that are being downloaded take a longer time that should be reduced. Migration utility should be provided so we can easily migrate from lower versions to higher versions."
"Automation Anywhere's current requirement for upfront annual payments limits flexibility for customers."
"Automation Anywhere will sometimes announce releases or updates in their roadmap, and we wait for them, but they do not happen on time or at all."
"My experience with pricing, setup cost, and licensing has been mixed."
"The integration in UiPath is much better. Automation Anywhere's latest version has improved. It's fine but not as good as UiPath."
"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."
"We would like to see more capability for integration and more customization available with some features."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
"It's not an intuitive tool."
"The price of the solution could be improved."
"The installation process could improve. It was difficult to complete."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"While I find AutomationEdge generally stable, I believe that stability needs to be improved a little."
"There is significant room for improvement."
"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."
"We have had some issues with memory usage, but that's something that we beefed up and made the system more robust."
"There are automation tools out there that are more unified -- network, database, servers. Operations Orchestration doesn't do everything and you need to buy other components for other tasks."
"Customer service is one of those areas that definitely needs to be improved. 3.5 out of 10 Technical Support: Needs improvement."
"In order for our customers to have a deeper integration of Operations Orchestration, it needs to be offered with more cloud options, whether that's public or private or hybrid."
"Setup is quite complex, but it is a complex product."
"Customer Service: Below average, 2/10. A lot is needed to be improved upon in their customer service."
"It takes a lot of resources to implement and support it, which is expensive."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
 

Pricing and Cost Advice

"I would like them to have better license management."
"The pricing is a bit higher."
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"Its price is competitive with all other products in the market."
"It is affordable for us."
"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
"Annual licensing costs would be about $100,000."
"We only deal in annual licenses. There are no pay-as-you-go licenses."
"It is expensive but its value can justify the cost."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."
"The product is available at the lowest price."
"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
"I give the price of the solution a nine out of ten."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"I do not have experience with the pricing or licensing of the product."
"The cost is very high compared to anything else available."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
16%
Healthcare Company
10%
Comms Service Provider
10%
Outsourcing Company
9%
Outsourcing Company
13%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with AutomationEdge?
In AutomationEdge, I think there could be improvements. I have not used it in maybe two months, but in the past, you ...
What is your primary use case for AutomationEdge?
My use cases for AutomationEdge include using two automations in my actual employment or company. I use it to create ...
What advice do you have for others considering AutomationEdge?
I have not used the AI capabilities of AutomationEdge because in the workflows I need to create, I do not need to use...
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Smart Dubai Government (SDG)
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about AutomationEdge vs. OpenText Operations Orchestration and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.