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AvePoint Cloud Backup vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
15th
Ranking in SaaS Backup
4th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
27th
Ranking in SaaS Backup
12th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (19th)
 

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of AvePoint Cloud Backup is 4.9%, down from 10.4% compared to the previous year. The mindshare of Druva Phoenix is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
AvePoint Cloud Backup4.9%
Druva Phoenix2.0%
Other93.1%
SaaS Backup
 

Featured Reviews

reviewer1908255 - PeerSpot reviewer
Sales Manager at a tech vendor with 10,001+ employees
Self-service integration enhances data protection and control over automated backups, offering robust restoration quality
The product is highly recommended for my enterprise customers due to its quality. The score for the product is between eight and ten, based on satisfaction levels. My clients are satisfied, but AvePoint Cloud Backup is costlier for smaller or medium-sized enterprises. Commercial discussions can be challenging on that front. I rate the overall solution a 9 out of 10.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The backup and recovery functionalities of the product are very useful."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The most valuable features are the email backup and the SharePoint backup."
"I rate the overall solution a 9 out of 10."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"The product's initial setup phase was super easy."
"It is the only product in the market that offers platform backup."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"We chose the best one that works for us which was Druva Phoenix."
"Druva Phoenix is easy to use and easy to start with."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"The solution is great for companies that need backup capabilities."
 

Cons

"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"The restoration could be faster."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"It is challenging for small or medium-sized businesses to purchase it."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"The product's pricing needs to be improved."
 

Pricing and Cost Advice

"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"The platform is more expensive than other vendors."
"I would say that the pricing policy of the product is flexible and good."
"I am not sure, but I believe that the cost is $7 USD per user."
"It costs a little bit more than other competitors in the market."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Retailer
9%
Financial Services Firm
8%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for AvePoint Cloud Backup?
When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.
What needs improvement with AvePoint Cloud Backup?
AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than o...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

No data available
CloudRanger
 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about AvePoint Cloud Backup vs. Druva Phoenix and other solutions. Updated: May 2026.
893,244 professionals have used our research since 2012.