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BetterCloud vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in Data Loss Prevention (DLP)
36th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
User Provisioning Software (14th), SaaS Management Platforms (10th)
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (3rd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of November 2026, in the Data Loss Prevention (DLP) category, the mindshare of BetterCloud is 0.7%, up from 0.3% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 4.0%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform4.0%
BetterCloud0.7%
Other95.3%
Data Loss Prevention (DLP)
 

Featured Reviews

PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You simply cannot use Google Apps without it, so it's a no brainer."
"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"You can close your data protection gaps with Zscaler, quickly find all the classified, sensitive data across the cloud, and have protection using advanced features like Exact Data Match, document matching, and machine learning while benefiting from very good pricing, a stable solution, straightforward initial setup, and strong scalability."
"Zscaler CASB's latency and architecture are excellent."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"From a cost perspective, I would say fair market value, and then from an efficiency perspective, I notice a very good user experience, which is easy to use with Zscaler Zero Trust Exchange Platform."
"This is a very good and stable solution that has all the requirements for your security solutions."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
 

Cons

"Would love for it to be able to replace our SSO as well as provide connectivity and the same level of automation to our other SaaS products."
"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"User management can be improved."
"On a scale from one to ten, I would rate Zscaler Private Access at only a three or four."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"Price-wise, it is a costly product and it should be reduced."
 

Pricing and Cost Advice

Information not available
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"It is an auto-renewal subscription service."
"The price is competitive."
"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."
"The solution is expensive."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"The cost is expensive. It depends on the number of users."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise12
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Zscaler Zero Trust Exchange Platform. Overall, I would assess the pricing as a si...
What needs improvement with Zscaler Cloud Protection?
After three years of working with Zscaler Zero Trust Exchange Platform, I do have genuine feedback on areas where I feel there is room for improvement. The initial configuration complexity is one a...
 

Also Known As

No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about BetterCloud vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: November 2026.
920,574 professionals have used our research since 2012.