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BeyondTrust DevOps Secrets Safe vs JumpCloud comparison

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Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
BeyondTrust DevOps Secrets ...
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
Enterprise Password Managers (21st), Privileged Access Management (PAM) (37th), Secrets Management Tools (8th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Stephen Hui - PeerSpot reviewer
Cybersecurity Architect at DataAssure
Has all necessary functionalities, is sophisticated and mature; still contains some bugs
There are still some bugs in the solution but a lot less than there used to be. Unfortunately, CyberArk and BeyondTrust are in fierce competition. Many customers have already adopted CyberArk, but they need a proven remote access solution and are likely to go with BeyondTrust. Both solutions can be used, it's just more work for IT to manage them. CyberArk is still leading the market share globally, and BeyondTrust is always classified second, followed by Delinea or Thycotic.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The console is cloud-based, which is something I really appreciate."
"Technical support is pretty sharp and very responsive."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is definitely very good in terms of service."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"A sophisticated and mature solution."
"DevOps Secrets Safe allows you to customize a lot of rules."
"The local administrator can manage all the user's logins in one, simple, straight-away account access. Additionally, the solution is user-friendly."
"Secrets Safe is highly scalable without interruptions to the current infrastructure."
"The most valuable features of BeyondTrust DevOps Secrets Safe are the ease of use and the API is very nice. Additionally, the interface is very good between AD and Unix."
"They've done a great job implementing all possible features; it's the best tool there is and no competitors come close to the level of sophistication and maturity of the product."
"BeyondTrust DevOps Secrets Safe has made companies a lot safer."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The product enables device management."
"Jumpcloud has benefited our organization by showing us we don't have to have a Microsoft environment."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."
"Scalability-wise, I rate the solution a ten out of ten."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The easiest device I have set up was the Barracuda line of products."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The support for the solution is not very good, they could improve by being quicker."
"We had some issues with the solution and once we contacted support they eventually solved the problem. They could improve their response time."
"The solution is relatively stable, but not all bugs have been fixed."
"You need to improvise many of the customized rules, which can lead to some errors. BeyondTrust should reduce the error rate."
"BeyondTrust DevOps Secrets Safe stability in the AD Bridge has been not good, we have had many issues."
"The product contains some bugs."
"The sync speed between the JumpCloud instance and the agent could be improved."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"I have not seen a return on investment from JumpCloud."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"Support is not good enough."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"We initially had some issues with FileBot while locating users' keys; they were not immediately visible and customer support wasn't able to solve the problem."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"There is an annual license required to use BeyondTrust DevOps Secrets Safe."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"The solution is pretty expensive."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Financial Services Firm
30%
Comms Service Provider
11%
Construction Company
9%
University
6%
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
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What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
 

Also Known As

iBoss Cloud Platform
No data available
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about BeyondTrust DevOps Secrets Safe vs. JumpCloud and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.