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BeyondTrust Privileged Remote Access vs Symantec Privileged Access Manager comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
14th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
Remote Access (12th), Secure Remote Access (1st)
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
11th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Privileged Remote Access is 2.3%, down from 3.9% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Symantec Privileged Access Manager2.0%
BeyondTrust Privileged Remote Access2.3%
Other95.7%
Privileged Access Management (PAM)
 

Featured Reviews

Hahn Rolf - PeerSpot reviewer
CEO at MICRODYN AG
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI has been huge."
"It is a great tool, and everything has improved over here."
"It's one of the most secure products in the market; they have really great support, it's everything that we need, like a Swiss knife, and we can do everything with it to produce what we need for Privileged Remote Access reasons."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"It has put us at the forefront when it comes to security, auditing, and meeting SOX requirements."
"More organizations are moving towards cloud infrastructure with BeyondTrust Privileged Remote Access."
"The reason we chose CA PAM is it worked in the scenarios that we wanted it to, and it just worked without problems."
"Transparent login and cluster synchronization are quite stable compared with other products, and it is easy to manage for the administrator."
"CA PAM has session recording, which is a very valuable feature."
"If looking for a solution with privileged session management, great recording features with an integrated password vault and Single Sign-On that is pretty straightforward to implement out-of-the-box and does not overwhelm you with unnecessary features, it the best way to go."
"When we started analyzing different products, CA was really good."
"The best features are the comprehensive coverage of the required features for the PAM solution like a credential vault, a session recording, an endpoint agent, security analytics."
"The exposure of sensitive usernames and passwords has been limited in a massive way."
"For me, it is the robust API which is the most valuable feature. This allows for low maintenance costs and allows applications to automatically connect. This is great to automate security of the DevOps pipeline for shared secrets across environments. Also, being on Linux and a virtual appliance is great."
 

Cons

"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"With the current scenario of BeyondTrust Privileged Remote Access, some analytics should come with an AI/ML base and highlight if someone is doing something risky during access."
"It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The technical support of BeyondTrust Privileged Remote Access deserves a mark of three out of ten."
"It has been clunky but that has gotten a lot better."
"Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow ticket, which can be time-consuming."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"Updates get difficult for the client. It needs to improve."
"We had some issues with the load balancing feature when configured for clustering."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"I wouldn't recommend this solution because the support isn't good, and the response time isn't good."
"I don't really know much on the pricing side."
"I wish it could create local accounts on desktops."
"There are currently other tools on the market which are much cheaper than PAM. They can do almost all of what PAM does, and even do it better."
 

Pricing and Cost Advice

"PRA was one of the cheapest solutions that we evaluated."
"PRA's pricing is competitive."
"Its price is pretty good for the features and services that it provides. It is not outrageous. I'm not aware of any additional charges or anything like that."
"I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."
"Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
"The price is pretty expensive, but you get what you pay for and this is a great product."
"My client found the solution a bit expensive but considering their use case and requirements, they didn't have any other choice. As far as I know, implementation and licensing are the only costs."
"Though the solution was a bit expensive, the overall pricing was average."
"It is more expensive than other solutions on the market."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"Pricing is fair compared to other top vendors."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"It is reasonably priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
8%
Outsourcing Company
7%
Comms Service Provider
7%
Outsourcing Company
18%
Construction Company
11%
Manufacturing Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

What needs improvement with BeyondTrust Privileged Remote Access?
Improving technical support for BeyondTrust Privileged Remote Access is essential. When I communicate with technical support for BeyondTrust Privileged Remote Access, the response time is very slow.
What is your primary use case for BeyondTrust Privileged Remote Access?
When we are using BeyondTrust Privileged Remote Access with FortiGate or some Cisco third-party products, we collaborate with both vendors, take the requirement, and follow up with the technical te...
What advice do you have for others considering BeyondTrust Privileged Remote Access?
I have not utilized the endpoint least privilege management feature in BeyondTrust Privileged Remote Access as I have only been using it for eight or nine months. I am not working with other produc...
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

Bomgar Privileged Access
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Horizon Beverage, Air Liquide, Gateway Bank of Florida
NEOVERA, Telesis, eSoft
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. Symantec Privileged Access Manager and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.