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BMC Helix Cloud Security vs Cortex Cloud by Palo Alto Networks comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Cloud Workload Protection Platforms (CWPP)
8th
Ranking in Cloud Security Posture Management (CSPM)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
BMC Helix Cloud Security
Ranking in Cloud Workload Protection Platforms (CWPP)
26th
Ranking in Cloud Security Posture Management (CSPM)
36th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Cortex Cloud by Palo Alto N...
Ranking in Cloud Workload Protection Platforms (CWPP)
10th
Ranking in Cloud Security Posture Management (CSPM)
10th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Vulnerability Management (18th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Data Security Posture Management (DSPM) (10th), Software Supply Chain Security (6th), Cloud Infrastructure Entitlement Management (CIEM) (4th), Application Security Posture Management (ASPM) (6th), Cloud Detection and Response (CDR) (5th)
 

Mindshare comparison

As of September 2026, in the Cloud Workload Protection Platforms (CWPP) category, the mindshare of Qualys TotalCloud is 1.8%, up from 1.3% compared to the previous year. The mindshare of BMC Helix Cloud Security is 1.6%, up from 0.4% compared to the previous year. The mindshare of Cortex Cloud by Palo Alto Networks is 1.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Workload Protection Platforms (CWPP) Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.8%
Cortex Cloud by Palo Alto Networks1.9%
BMC Helix Cloud Security1.6%
Other94.7%
Cloud Workload Protection Platforms (CWPP)
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
GregoireSoukiassian - PeerSpot reviewer
Consultant at Ministry of Research and Education
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
SJ
Technical Solutions Architect at IBM
Cloud security has improved as AI-driven runtime protection detects threats and reduces incidents
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different other tools to make a basic comparison. If you ask me how good the tool is, I would fairly rate it quite high. The tool is very popular, and customers can already see that it is one of the cloud leaders in the security space. The platform had a very good feature which provides documentation links about how to use a specific feature on the UI. It takes you to the proper documentation page where it suggests what to do and tells you about the steps that need to be done for a resource deployment. My thoughts about improving the product which I believe could greatly aid vendors is that it used to be a very user-friendly tool, but now they have incorporated everything under one umbrella. It has XDR, XSOAR, and Cortex Cloud by Palo Alto Networks. Before, we used to have separate modules and separate environments for each of these capabilities or features. Right now, it is a little complex and users would take their own time to know the tool better. This is something that would have been way better, but I would say there would be different opinions on this. Talking about user-friendliness, it has decreased now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once you have your vulnerabilities fixed and your patches pushed out using Qualys TotalCloud, then you are able to eliminate threats and cyber risk."
"Once it is set up, Qualys has proved to be one of our greatest assets."
"Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution."
"Qualys TotalCloud has saved our time by giving us better asset visibility and risk-based prioritization, as it has reduced the time spent manually reviewing CVEs and deciding what to address first."
"One of the most valuable features of Qualys TotalCloud is FlexScan, which is specifically for internet-facing VMs. We found this feature to be very useful. It was a key differentiator for us."
"I would definitely recommend Qualys TotalCloud to other customers."
"I found the initial setup user-friendly."
"CSPM is currently the most used feature, and we are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"Using this solution is an eye-opener; having that holistic view is the biggest eye-opener because you understand, from any of your connected cloud accounts, what your vulnerabilities are with it."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"Role-based security is a valuable feature."
"The most valuable features I have found in Cortex Cloud by Palo Alto Networks are those that we provided to customers in a stock environment, as we have done some POCs and tried to check how it can help different organizations, and this same solution has been positioned for multiple customers."
"The capabilities of Cortex Cloud by Palo Alto Networks are valuable because it is the best product in the market."
"Overall, Cortex Cloud by Palo Alto Networks is a technically strong product, and I rate it ten out of ten."
"From a technical standpoint or pricing, Cortex Cloud by Palo Alto Networks is a stronger solution in the market at the moment compared to other products from ConnectWise or Symantec."
"Cortex Cloud by Palo Alto Networks' cloud runtime security in terms of stopping attacks in real time is impressive."
"The most beneficial aspect of Cortex Cloud by Palo Alto Networks and Palo Alto in general is that there is a single platform for all cloud providers for securitization."
"The AI and automation features in detecting and responding to high-risk threats are impressive; it's one of the best tools regarding AI technology and unifies security in one platform in real-time, improving vulnerability analysis, incident response, and compliance reporting."
"Previously with Cortex Cloud by Palo Alto Networks, I deployed this product for one of my customers, and after three to four months, they said that previously they had around four hours of MTTR, and now it has reduced to just 15 to 20 minutes."
 

Cons

"Areas that need improvement in every solution include the remediation part. The remediation steps should be simple enough for everyone to understand."
"I chose a rating of nine out of ten because there is a complex interface that sometimes overwhelms new engineers."
"There should be improvement from a dashboard perspective when collecting and showcasing data to lead management."
"I would like the ability to disable certain default built-in policies as they can be misleading when creating dashboards. That is the top one."
"Qualys TotalCloud needs to enhance its scanning capabilities in the IP domain, as it currently lacks the functionality to resolve IPs to their corresponding domain names."
"From a downside perspective, the UI is not user-friendly and feels dated compared to other tools like Prisma Cloud."
"Some major banks and insurance companies require an on-premises solution for comprehensive vulnerability management, which TotalCloud does not offer."
"An area for improvement would be to focus on risks related to AI, such as large language models and potential data leakage."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"We've had some issues with connectors; the connectors have seemed to cause a little bit of trouble, perhaps with the APIs trying to scan the environment."
"I want the role-based security feature to be improved."
"I think its TOA interfaces are still not that comfortable. The UI could be more user-friendly, easier to use."
"The UI could be more user-friendly."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"The biggest challenge now, which is a good problem to have, with BMC Helix is content."
"The negative aspects or areas for improvement in the product include the fact that the cost might be a bit high, which challenges commercials, but not technically."
"Some aspects of the GUI can be confusing and make it difficult for me to find certain options or navigate where needed."
"Cortex Cloud by Palo Alto Networks is not the cheapest solution in the market, but I know that is the best solution for SOC and Cloud once have all tools to connect cloud issues with SOC procedures, because we are partners with T-Systems."
"In my opinion, Cortex Cloud by Palo Alto Networks can be improved by addressing forensic information collection and storage, although I cannot suggest specific things right now, based on what customers might need."
"As per my experience with Cortex Cloud by Palo Alto Networks, the UI could be simpler."
"Overall, I rate Cortex Cloud by Palo Alto Networks as an eight out of ten. I think that it could improve on price, as I know that the Google solution has the best price, and this is one of the conditions."
"The pricing is high, making ROI challenging to justify, especially during transitions between solutions."
"Cortex Cloud by Palo Alto Networks is creating some confusion in terms of names because this is recent."
 

Pricing and Cost Advice

"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"TotalCloud's price is about right where I would expect it to be."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"I am not sure about the pricing. From what I understand, it is a bit on the higher side, but I do not have the exact numbers."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
19%
Comms Service Provider
13%
Performing Arts
8%
Financial Services Firm
8%
Manufacturing Company
16%
Construction Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise34
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is regarding the cloud visibility that we were not having previously. Previous...
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What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
I am not fully aware of the pricing and licensing of Cortex Cloud by Palo Alto Networks. The pricing is also based on...
What needs improvement with Cortex Cloud by Palo Alto Networks?
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
The usual use cases for Cortex Cloud by Palo Alto Networks that I have been working with mostly are as simple as dete...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Cloud Security, SecOps Policy Service
No data available
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Information Not Available
Find out what your peers are saying about BMC Helix Cloud Security vs. Cortex Cloud by Palo Alto Networks and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.