BMC TrueSight Orchestration vs Make comparison

BMC Helix and Make are both solutions in the Process Automation category. BMC Helix is ranked #32, while Make is ranked #6 with an average rating of 8.1. BMC Helix holds a 1.4% mindshare in PA, compared to Make’s 1.6% mindshare. Additionally, 87% of BMC Helix users are willing to recommend the solution, compared to 86% of Make users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

1,709 Views
1,538 Comparison Views

87% willing to recommend

Make

Read 18 Make reviews

4,089 Views
2,453 Comparison Views

86% willing to recommend

BMC TrueSight Orchestration

Make

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 15, 2026

BMC TrueSight Orchestration and Make compete in the IT automation category. While BMC scores with pricing and support, Make leads with advanced features that may justify a higher cost.

Features: BMC TrueSight Orchestration provides built-in automation features that smoothly connect different environments, a user-friendly interface with robust accessibility, and extraordinary integration flexibility for nearly any product. Make offers a flexible, low-code interface that excels in modular and drag-and-drop capabilities, a vast integration library for diverse platforms, and effective scheduling tools to simplify automation processes.

Room for Improvement: BMC TrueSight Orchestration could benefit from reducing complexity, streamlining onboarding, and enhancing user training resources. Make may improve by offering more robust customer support, expanding feature set to better handle large-scale deployments, and simplifying advanced customizations to be more accessible for novice users.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration ensures smooth integration with comprehensive support but involves a detailed onboarding process. Make, however, is known for quick setup and user-friendly deployment, with efficient customer service that eases user experience.

Pricing and ROI: BMC TrueSight Orchestration offers competitive pricing with excellent ROI through comprehensive automation. Make, though possibly costlier upfront, provides significant ROI by increasing productivity and operational efficiency. The choice usually depends on specific feature needs versus budget priorities, with Make as a preferred option for those valuing ease of use and fast ROI.

To learn more, read our detailed BMC TrueSight Orchestration vs. Make Report (Updated: June 2026).

Buyer's Guide

BMC TrueSight Orchestration vs. Make

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

32nd

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Make

Ranking in Process Automation

6th

Average Rating

8.0

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

AI Software Development (4th)

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.4%, up from 0.8% compared to the previous year. The mindshare of Make is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Mindshare Distribution
Product	Mindshare (%)
Make	1.6%
BMC TrueSight Orchestration	1.4%
Other	97.0%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Dinesh Lavu

Automation workflows have saved time and have reduced manual work for my client projects

Most of what I learned about Make is mainly from the templates only. Anything that I tried to do, I try to see who has done it already and try to understand and rebuild it. When I'm trying to build some workflows, there's a chatbot component. When I ask for something, it helps me in that. Or if I get a bug that I'm finding difficult to debug or understand the use case or the log, it clearly explains it to me and sometimes it advises me to do certain things, so that it's easy for me to fix it. One area for improvement is an auto-building feature. Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The initial setup is easy. The deployment was done in an hour."

"BMC TrueSight Orchestration has made things much easier for them."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"I find the provisioning to be the most valuable."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

More BMC TrueSight Orchestration pros

"This means the task that I would complete in a span of one day is completed in a matter of minutes by using Make."

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"I am using Make for content creation, and it saves time in content creation for me and helps with tasks by creating content for me even without writing a single word."

"Every employee used to work manually, and I also used to do manual tasks, now Make does everything automatically."

"Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn."

"Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make."

"The best features Make offers include its very visual interface, which stands out for me."

"Make saves me roughly forty-five percent to sixty percent of time since the analysis part and solution are provided below the question."

More Make pros

Cons

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"The solution is not user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

More BMC TrueSight Orchestration cons

"I feel that Make can be improved in terms of API handling and integrations."

"One area for improvement is an auto-building feature."

"Make can be improved in terms of the code module, as sometimes I use it at a developer level, and I want it to be more specific; when using the webhook, some data structures may require a lot of time to organize, so if a code node is available, it would help me structure data effectively."

"Actually, I did not finish this project with Make; I could not manage to finish the full workflow, and I decided to leave it as it is, implementing it a different way because it is very tricky."

"Make can enhance the credit limit for free use because what is happening now is that most of the credits have been used during testing only."

"Sometimes the platform is too laggy and loads slowly."

"I give Make a rating of seven because it is not open-sourced and there are many hidden charges, which can affect a beginner's workflow when trying it out."

"One area that needs improvement is the debugging and monitoring."

More Make cons

Pricing and Cost Advice

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"The price of Make is approximately $20 per month for the platform."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Healthcare Company

12%

Outsourcing Company

10%

Comms Service Provider

Outsourcing Company

15%

Educational Organization

14%

Manufacturing Company

11%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

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What is your experience regarding pricing and costs for Make?

Regarding my experience with pricing, setup costs, and licensing for Make, I would add that they need to provide a dark mode because the UI is in light mode. I remember that when I was working late...

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What needs improvement with Make?

I think there are improvements needed for Make. They could add a guide roadmap for beginners to make it more accessible. While Make is easy to use, there is always room for improvement. There are m...

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What is your primary use case for Make?

My main use case for Make involves automating social media content creation and personalized content creation for my social profile like Instagram.

See all answers

Comparisons

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Compared 14% of the time

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Compared 13% of the time

CA Process Automation vs BMC TrueSight Orchestration

Compared 9% of the time

Camunda vs BMC TrueSight Orchestration

Compared 7% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 7% of the time

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Camunda vs Make

Compared 13% of the time

Pega Platform vs Make

Compared 12% of the time

Appian vs Make

Compared 12% of the time

Zapier vs Make

Compared 11% of the time

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Product Reports

Buyer's Guide

BMC TrueSight Orchestration

July 2026

Download BMC TrueSight Orchestration product report

Buyer's Guide

Make

July 2026

Download Make product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Integromat

Overview

BMC TrueSight Orchestration offers robust automation with secure workflows, seamless integrations, and a user-friendly interface, simplifying software installations and payment transactions across environments.

BMC TrueSight Orchestration streamlines automation, provisioned not only for flexible integration but also boasting built-in connectivity across cloud and mainframe ecosystems. While its intuitive layout stands out, there are challenges like complex architecture and limited container support. Real-time dashboard enhancements and AI integration are areas for growth. Despite these, its capability to manage tasks from server provisioning to network auto-remediation remains integral for organizations leveraging systems like CMDB, Discovery, and Control-M.

What are the key features?

Provisioning: Simplifies software installation across servers.
Open API Integration: Compatible with any brand, offering extensive automation flexibility.
Intuitive Interface: Enhances accessibility and exporting.
Reliable Automation: Enables seamless payment transactions even without major card networks.
Built-in Connectivity: Facilitates operations over cloud and mainframe environments.

What benefits or ROI should users look for?

Operational Efficiency: Streamlines routine processes like server provisioning and password resets.
Seamless Integration: Connects with systems like CMDB and automates through Ansible Tower.
Task Automation: Supports automated network remediation and rule development for ticket resolution.

Industries implementing BMC TrueSight Orchestration benefit from its server monitoring capabilities in large data centers, leveraging its integration strengths for ticket management via BMC Remedy or ServiceNow, and employing automation in complex environments for tasks like database backups and network management.

BMC Helix

Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.

At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.

What features does Make offer?

Visual Workflow Builder: Create and edit workflows effortlessly with a friendly interface.
App Integration: Supports numerous apps, enabling diverse connections.
Real-Time Monitoring: Track workflow executions with precise analytics.
Conditional Logic: Implement logic paths for smarter automations.

What benefits can users expect from Make?

Increased Efficiency: Automating tasks reduces manual intervention, saving time.
Cost Reduction: Lower operational costs with streamlined processes.
Scalable Solutions: Easily adjust workflows to meet growing business demands.
Enhanced Productivity: Focus on high-priority tasks with automated operations.

In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.

Make

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Buan Consulting, Armadia

Buyer's Guide

BMC TrueSight Orchestration vs. Make

June 2026

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