BMC TrueSight Orchestration vs Make comparison

BMC TrueSight Orchestration

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86% willing to recommend

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Executive SummaryUpdated on Mar 15, 2026

BMC TrueSight Orchestration and Make compete in the IT automation category. While BMC scores with pricing and support, Make leads with advanced features that may justify a higher cost.

Features: BMC TrueSight Orchestration provides built-in automation features that smoothly connect different environments, a user-friendly interface with robust accessibility, and extraordinary integration flexibility for nearly any product. Make offers a flexible, low-code interface that excels in modular and drag-and-drop capabilities, a vast integration library for diverse platforms, and effective scheduling tools to simplify automation processes.

Room for Improvement: BMC TrueSight Orchestration could benefit from reducing complexity, streamlining onboarding, and enhancing user training resources. Make may improve by offering more robust customer support, expanding feature set to better handle large-scale deployments, and simplifying advanced customizations to be more accessible for novice users.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration ensures smooth integration with comprehensive support but involves a detailed onboarding process. Make, however, is known for quick setup and user-friendly deployment, with efficient customer service that eases user experience.

Pricing and ROI: BMC TrueSight Orchestration offers competitive pricing with excellent ROI through comprehensive automation. Make, though possibly costlier upfront, provides significant ROI by increasing productivity and operational efficiency. The choice usually depends on specific feature needs versus budget priorities, with Make as a preferred option for those valuing ease of use and fast ROI.

To learn more, read our detailed BMC TrueSight Orchestration vs. Make Report (Updated: September 2026).

BMC TrueSight Orchestration vs. Make

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

32nd

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Make

Ranking in Process Automation

9th

Average Rating

8.0

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

AI Software Development (3rd)

Mindshare comparison

As of September 2026, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.4%, up from 0.8% compared to the previous year. The mindshare of Make is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Mindshare Distribution
Product	Mindshare (%)
Make	1.6%
BMC TrueSight Orchestration	1.4%
Other	97.0%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Dinesh Lavu

Automation workflows have saved time and have reduced manual work for my client projects

Most of what I learned about Make is mainly from the templates only. Anything that I tried to do, I try to see who has done it already and try to understand and rebuild it. When I'm trying to build some workflows, there's a chatbot component. When I ask for something, it helps me in that. Or if I get a bug that I'm finding difficult to debug or understand the use case or the log, it clearly explains it to me and sometimes it advises me to do certain things, so that it's easy for me to fix it. One area for improvement is an auto-building feature. Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is scalable."

"The initial setup is easy. The deployment was done in an hour."

"The product has a very good triggering mechanism."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"BMC TrueSight Orchestration has made things much easier for them."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

More BMC TrueSight Orchestration pros

"Using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved."

"Make has positively impacted my organization by helping me save around 10 plus hours per month to automate reporting and social media posting."

"Make has positively impacted my organization by reducing the number of hours that go into validating and verifying the flow of a particular repetitive process, which would otherwise take multiple hours, to just a few minutes to review for more than 1,000 or 2,000 case scenarios."

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"Make has helped me save my time, and time is money, so obviously, eventually it has helped me save my money as well."

"Make has positively impacted my organization by reducing our manual workflow and workload by almost twenty to thirty percent, which I feel is great."

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

"Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn."

More Make pros

Cons

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

More BMC TrueSight Orchestration cons

"I feel that Make can be improved in terms of API handling and integrations."

"There is a file size constraint, as when I try to upload a PDF question bank of 200 pages, it shows an error and the file cannot process the data."

"I give Make a rating of seven because it is not open-sourced and there are many hidden charges, which can affect a beginner's workflow when trying it out."

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

"Make could be improved by having more platforms and connections that we would like to use, as well as more flexibility in paying for operations, with tasks on a sliding scale instead of by tier."

"I was talking about dark mode because it feels irritating when working in dark places."

"Sometimes the platform is too laggy and loads slowly."

"One area that needs improvement is the debugging and monitoring."

More Make cons

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"The price of Make is approximately $20 per month for the platform."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Healthcare Company

14%

Outsourcing Company

10%

Comms Service Provider

Outsourcing Company

15%

Educational Organization

12%

Manufacturing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

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What is your experience regarding pricing and costs for Make?

Regarding my experience with pricing, setup costs, and licensing for Make, I would add that they need to provide a dark mode because the UI is in light mode. I remember that when I was working late...

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What needs improvement with Make?

I think there are improvements needed for Make. They could add a guide roadmap for beginners to make it more accessible. While Make is easy to use, there is always room for improvement. There are m...

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What is your primary use case for Make?

My main use case for Make involves automating social media content creation and personalized content creation for my social profile like Instagram.

See all answers

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Compared 11% of the time

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Compared 11% of the time

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Compared 1% of the time

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Product Reports

BMC TrueSight Orchestration

Download BMC TrueSight Orchestration product report

Download Make product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Integromat

Overview

BMC TrueSight Orchestration offers robust automation with secure workflows, seamless integrations, and a user-friendly interface, simplifying software installations and payment transactions across environments.

BMC TrueSight Orchestration streamlines automation, provisioned not only for flexible integration but also boasting built-in connectivity across cloud and mainframe ecosystems. While its intuitive layout stands out, there are challenges like complex architecture and limited container support. Real-time dashboard enhancements and AI integration are areas for growth. Despite these, its capability to manage tasks from server provisioning to network auto-remediation remains integral for organizations leveraging systems like CMDB, Discovery, and Control-M.

What are the key features?

Provisioning: Simplifies software installation across servers.
Open API Integration: Compatible with any brand, offering extensive automation flexibility.
Intuitive Interface: Enhances accessibility and exporting.
Reliable Automation: Enables seamless payment transactions even without major card networks.
Built-in Connectivity: Facilitates operations over cloud and mainframe environments.

What benefits or ROI should users look for?

Operational Efficiency: Streamlines routine processes like server provisioning and password resets.
Seamless Integration: Connects with systems like CMDB and automates through Ansible Tower.
Task Automation: Supports automated network remediation and rule development for ticket resolution.

Industries implementing BMC TrueSight Orchestration benefit from its server monitoring capabilities in large data centers, leveraging its integration strengths for ticket management via BMC Remedy or ServiceNow, and employing automation in complex environments for tasks like database backups and network management.

BMC Helix

Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.

At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.

What features does Make offer?

Visual Workflow Builder: Create and edit workflows effortlessly with a friendly interface.
App Integration: Supports numerous apps, enabling diverse connections.
Real-Time Monitoring: Track workflow executions with precise analytics.
Conditional Logic: Implement logic paths for smarter automations.

What benefits can users expect from Make?

Increased Efficiency: Automating tasks reduces manual intervention, saving time.
Cost Reduction: Lower operational costs with streamlined processes.
Scalable Solutions: Easily adjust workflows to meet growing business demands.
Enhanced Productivity: Focus on high-priority tasks with automated operations.

In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Buan Consulting, Armadia

BMC TrueSight Orchestration vs. Make