BMC TrueSight Server Automation vs WhatsUp Gold comparison

BMC Helix and Progress Software are both solutions in the Configuration Management category. BMC Helix is ranked #11 with an average rating of 10.0, while Progress Software is ranked #20 with an average rating of 8.0. BMC Helix holds a 4.0% mindshare in CM, compared to Progress Software’s 1.9% mindshare. Additionally, 90% of BMC Helix users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

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Executive Summary

We performed a comparison between BMC TrueSight Server Automation and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BMC TrueSight Server Automation vs. WhatsUp Gold Report (Updated: August 2026).

Buyer's Guide

BMC TrueSight Server Automation vs. WhatsUp Gold

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.6%, down from 9.9% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 4.0%, up from 2.9% compared to the previous year. The mindshare of WhatsUp Gold is 1.9%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.6%
BMC TrueSight Server Automation	4.0%
WhatsUp Gold	1.9%
Other	89.5%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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ManishKumar27

System Manager at State Bank of India

Achieve cost-effective and efficient operations with automated compliance and patch management

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Mobile device management is most valuable."

"Autopilot is one of the best features because we can use it during remote migration and it especially helps in this pandemic situation where we don't need any end-user computing engineer support."

"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."

"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."

"Technical support has been helpful and responsive and we are happy with the level of service on offer."

"When comparing these two products, I prefer Intune."

"The most valuable feature is the UEM capabilities."

"It allows our clients to have the confidence to centrally manage policies for security, and it helps them in securing the organization from a technology aspect."

More Microsoft Intune pros

"The solution is stable."

"The most valuable feature of this solution is that it is agile."

"Versatile capabilities in deployment and releasing of software products."

"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."

"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."

"As this solution provides strong support and has multiple use cases, it is worth the cost."

"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."

"The best feature of the solution is patch automation."

More BMC TrueSight Server Automation pros

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"This product has aided us in procurement and is overall a well-priced solution."

"The threshold alerting is the most valuable feature."

"The installation and configuration process are easy."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"The most valuable feature is the monitoring of resources."

"Overall, we have been satisfied with the functionality of the product."

More WhatsUp Gold pros

Cons

"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."

"In future releases, I would like to see better integration with Apple products."

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."

"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."

"Unfortunately, Intune’s management extension does not provide the same level of logging, and I lack the visibility in Intune that I had with SCCM."

"One area where Microsoft Intune could improve is policy troubleshooting and reporting. Identifying why a device is non-compliant or why a deployment failed can sometimes require longer than expected."

"Most of the customers in the business do not use Intune because it doesn't support that much policy for Android."

"Setting up Intune Autopilot can be a little complicated."

More Microsoft Intune cons

"Jobs were supposed to run automatically and, if there was a failure, it was supposed to fix it. But that was not happening."

"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."

"BMC TrueSight Server Automation's scripting needs improvement."

"I would like to see more container integration in the next release of this solution."

"The architecture is big, so the initial setup is not a straightforward task."

"Needs more use cases into compliance management and the remediation process."

"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."

"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."

More BMC TrueSight Server Automation cons

"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."

"The technical support does not bother to respond."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"The product is old and not updated."

"The point system is not clear and clarity around this would improve our understanding of the system."

"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."

More WhatsUp Gold cons

Pricing and Cost Advice

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."

"The price is very reasonable."

"The licensing costs we leave up to the customer and these vary from one to another."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"It is reasonable for the features it has."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

More Microsoft Intune pricing and cost advice

"The solution is quite expensive compared to other vendors."

"We're looking at less than $100,000 USD for this solution."

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

"The product is expensive."

"The product's pricing depends on the number of servers."

"The pricing can be on the expensive side when considering competing products."

"There is a license needed to use WhatsUp Gold."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"This is a well priced solution."

"The price of WhatsUp Gold is good."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

Financial Services Firm

19%

Construction Company

12%

Outsourcing Company

Manufacturing Company

Financial Services Firm

12%

Manufacturing Company

10%

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What needs improvement with BMC TrueSight Server Automation?

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...

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What is your primary use case for BMC TrueSight Server Automation?

My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...

See all answers

What advice do you have for others considering BMC TrueSight Server Automation?

I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...

See all answers

Comparisons

IBM MaaS360 vs Microsoft Intune

Compared 11% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 3% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

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Perforce Puppet vs BMC TrueSight Server Automation

Compared 13% of the time

HashiCorp Terraform vs BMC TrueSight Server Automation

Compared 11% of the time

Spring Cloud vs BMC TrueSight Server Automation

Compared 9% of the time

AWS CloudFormation vs BMC TrueSight Server Automation

Compared 7% of the time

Red Hat Satellite vs BMC TrueSight Server Automation

Compared 7% of the time

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SCOM vs WhatsUp Gold

Compared 3% of the time

LibreNMS vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Microsoft Intune

July 2026

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Buyer's Guide

BMC TrueSight Server Automation

August 2026

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Buyer's Guide

WhatsUp Gold

July 2026

Download WhatsUp Gold product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BMC TrueSight Server Automation is used for automating server maintenance tasks like patching, compliance, and vulnerability remediation. It supports application deployment, auditing, configuration management, and multi-OS compatibility in private-cloud environments.

BMC TrueSight Server Automation optimizes IT operations by automating infrastructure management, enhancing security, and maintaining compliance. Organizations gain from centralized or decentralized setups, integrating with vulnerability tools for efficient remediation. Despite its capabilities, command line interface, reporting, setup complexity, and REST API integration require improvements. Users demand better provisioning, multitasking, security tool integration, and resource management, alongside more comprehensive training resources for streamlined onboarding.

What are the key features of BMC TrueSight Server Automation?

Patch Automation: Streamlines patch management and vulnerability remediation.
Compliance Management: Offers out-of-the-box compliance templates for regulatory standards.
Multi-OS Compatibility: Supports multiple operating systems for diverse environments.
Scripting and BL Package Creation: Facilitates cross-platform automation and deployments.
Tool Integration: Seamlessly integrates with other IT management tools.

What benefits and ROI can users look for?

Increased Efficiency: Centralized management reduces manual tasks and errors.
Enhanced Security: Improved security with integration into vulnerability tools.
Compliance Assurance: Ensures adherence to industry standards and regulations.
Risk Management: Provides comprehensive visibility for proactive infrastructure management.

This automation tool is extensively used in industries with significant IT infrastructure demands, such as finance, healthcare, and telecommunications. In these sectors, ensuring system stability, regulatory compliance, and data security is critical, leveraging BMC TrueSight Server Automation for efficient operational support and risk mitigation.

BMC Helix

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Mitchells and Buzzers, Callaway

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

BMC TrueSight Server Automation vs. WhatsUp Gold

August 2026

Free Report: BMC TrueSight Server Automation vs. WhatsUp Gold

Find out what your peers are saying about BMC TrueSight Server Automation vs. WhatsUp Gold and other solutions. Updated: August 2026.

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