BMC TrueSight Server Automation vs WhatsUp Gold comparison

BMC TrueSight Server Automation vs. WhatsUp Gold

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.9%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.8%, up from 3.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.7%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.9%
BMC TrueSight Server Automation	3.8%
WhatsUp Gold	1.7%
Other	89.6%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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ManishKumar27

System Manager at State Bank of India

Achieve cost-effective and efficient operations with automated compliance and patch management

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."

"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."

"Overall, Microsoft Intune has been a strong platform for modern endpoint management, especially for organizations supporting hybrid work and cloud-first device management strategies."

"The stability of Microsoft Intune is good."

"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."

"Microsoft Tech Support is good, providing solid support."

"What I appreciate about Microsoft Intune is that it is easy for me to deploy software to an environment with 600 laptops."

"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."

More Microsoft Intune pros

"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."

"With BMC, we even configured applications, like IE or things that were Java-related, and when we scheduled the jobs, it worked fine, saved us time, and there was no need for resources to monitor them."

"The solution is stable."

"The most important feature is the schedulings."

"It provides the possibility to manage any type of infrastructure object."

"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."

"It gives us more speed to deliver services and applications, and we rely on security."

"Scalability is good."

More BMC TrueSight Server Automation pros

"This product has aided us in procurement and is overall a well-priced solution."

"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."

"The most valuable feature is the auto-discovery function."

"The documentation is very good."

"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."

"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."

"The user interface is good enough."

"It is stable."

More WhatsUp Gold pros

Cons

"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."

"My whole team is saying that they would rate technical support a three or four out of ten."

"Reporting in Microsoft Intune presents challenges because the built-in reports are often too basic."

"Microsoft support was not very responsive, and it took approximately one and a half months to get on a call to clear what the problem was."

"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."

"In my opinion, Microsoft Intune has room for improvement. The pricing could be a little better, and the reporting could be a little better as well."

"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."

"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."

More Microsoft Intune cons

"We would like to see this solution handle more multitasking."

"BMC TrueSight Server Automation's scripting needs improvement."

"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."

"The complexity of it and the time to implement it drove us to a different solution."

"I would like to see more container integration in the next release of this solution."

"Resource management on the base servers is sluggish and could be improved."

"Needs more use cases into compliance management and the remediation process."

"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."

More BMC TrueSight Server Automation cons

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"We can never achieve or get a good picture of the network topology."

"Importing the maps and being able to customize them could be easier."

More WhatsUp Gold cons

Pricing and Cost Advice

"While Microsoft charges for actual usage, it lacks discount options."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"Its pricing seems reasonable."

More Microsoft Intune pricing and cost advice

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

"We're looking at less than $100,000 USD for this solution."

"The product's pricing depends on the number of servers."

"The product is expensive."

"The solution is quite expensive compared to other vendors."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The most valuable feature is the cost compared to other solutions."

"This is a well priced solution."

"There is a license needed to use WhatsUp Gold."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"Pricing is reasonable compared to other products."

More WhatsUp Gold pricing and cost advice

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900,644 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

22%

Construction Company

10%

Manufacturing Company

Energy/Utilities Company

Financial Services Firm

13%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What needs improvement with BMC TrueSight Server Automation?

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...

What is your primary use case for BMC TrueSight Server Automation?

My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...

What advice do you have for others considering BMC TrueSight Server Automation?

I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching...

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

BMC TrueSight Server Automation

Download BMC TrueSight Server Automation product report

Download WhatsUp Gold product report

WhatsUp Gold

May 2026

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BMC TrueSight Server Automation is used for automating server maintenance tasks like patching, compliance, and vulnerability remediation. It supports application deployment, auditing, configuration management, and multi-OS compatibility in private-cloud environments.

BMC TrueSight Server Automation optimizes IT operations by automating infrastructure management, enhancing security, and maintaining compliance. Organizations gain from centralized or decentralized setups, integrating with vulnerability tools for efficient remediation. Despite its capabilities, command line interface, reporting, setup complexity, and REST API integration require improvements. Users demand better provisioning, multitasking, security tool integration, and resource management, alongside more comprehensive training resources for streamlined onboarding.

What are the key features of BMC TrueSight Server Automation?

Patch Automation: Streamlines patch management and vulnerability remediation.
Compliance Management: Offers out-of-the-box compliance templates for regulatory standards.
Multi-OS Compatibility: Supports multiple operating systems for diverse environments.
Scripting and BL Package Creation: Facilitates cross-platform automation and deployments.
Tool Integration: Seamlessly integrates with other IT management tools.

What benefits and ROI can users look for?

Increased Efficiency: Centralized management reduces manual tasks and errors.
Enhanced Security: Improved security with integration into vulnerability tools.
Compliance Assurance: Ensures adherence to industry standards and regulations.
Risk Management: Provides comprehensive visibility for proactive infrastructure management.

This automation tool is extensively used in industries with significant IT infrastructure demands, such as finance, healthcare, and telecommunications. In these sectors, ensuring system stability, regulatory compliance, and data security is critical, leveraging BMC TrueSight Server Automation for efficient operational support and risk mitigation.

BMC Helix

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Mitchells and Buzzers, Callaway

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

BMC TrueSight Server Automation vs. WhatsUp Gold