No more typing reviews! Try our Samantha, our new voice AI agent.

Box vs Newgen OmniDocs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Cloud Storage (10th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)
Newgen OmniDocs
Ranking in Enterprise Content Management
12th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of Box is 3.6%, down from 4.2% compared to the previous year. The mindshare of Newgen OmniDocs is 2.4%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Box3.6%
Newgen OmniDocs2.4%
Other94.0%
Enterprise Content Management
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
GP
Strategic Relations at Eugen Software
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features of Box for me include the structured file organizing, which is the most important part I found, and apart from that, secure sharing and integration with automation platforms, along with its smooth integration and usage in automations, is a very big plus for me."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"Most of the time, they are running a free 50GB for life promotion, which is a pretty good deal."
"Customer service is top notch with having a dedicated customer success manager assigned to the account."
"Awesome solution that works on many devices."
"The interface is very good."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
"Our accounts department's invoicing process has been optimized and this has helped us in saving a lot of time."
 

Cons

"Technical support has some room for improvement, but nothing insurmountable."
"Tasks and comments could be easier to see, report, search, and manage."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISVs."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The integration with other products should be improved."
"The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary."
"I would like to see the below additional features: Disposition features, record management and retention policies in this application."
"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
"The Arabic language text search ability needs to be improved."
"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
 

Pricing and Cost Advice

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"My organization pays for the license."
"I rate the tool's pricing a seven out of ten."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
6%
Comms Service Provider
38%
Financial Services Firm
11%
Educational Organization
9%
Import And Exporter
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
 

Also Known As

No data available
OmniDocs
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Coca Cola
Find out what your peers are saying about Box vs. Newgen OmniDocs and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.