Try our new research platform with insights from 80,000+ expert users

Catchpoint vs ManageEngine Applications Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
38th
Ranking in Cloud Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Network Monitoring Software (60th), Digital Experience Monitoring (DEM) (12th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Ranking in Cloud Monitoring Software
37th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Ossama Arab - PeerSpot reviewer
Anomaly detection maintains the system's health and good for monitoring
The primary use case is for services and incident management.   The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center.  ManageEngine is for incident management and monitoring.  The inventory of assets needs improvement. The asset…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint's customer service and support are valuable."
"Catchpoint provides a great amount of information."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"During business hours, it has worked absolutely fine without any issues."
"The initial setup was straightforward, without complexity."
"ManageEngine Applications Manager's installation is pretty easy."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The most valuable feature of this solution is its ease of use."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"I am impressed with the tool's reporting feature which is simple."
 

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The dashboards in the interface need a lot of work."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"One area of improvement is the dashboard should be more readable and available."
"I would like the solution to improve the ability to track services."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
 

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing is comparable to the last tool we were using."
"The solution's pricing varies based on services and licensing models."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The solution's licensing costs are yearly."
"It is a cost-effective solution."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"Its price is good."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
27%
Retailer
15%
Real Estate/Law Firm
11%
Computer Software Company
8%
Computer Software Company
13%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
What needs improvement with ManageEngine Applications Manager?
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
What is your primary use case for ManageEngine Applications Manager?
Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework.
 

Also Known As

No data available
Applications Manager
 

Overview

 

Sample Customers

Information Not Available
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about Catchpoint vs. ManageEngine Applications Manager and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.