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Cisco SecureX [EOL] vs IBM Resilient comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th), Security Orchestration Automation and Response (SOAR) (21st)
 

Featured Reviews

Alon K - PeerSpot reviewer
CTO & VP of Cyber Solutions, Israel at Rockwell Automation
Gives our customers visibility and they don't have to go multiple management consoles anymore
One of the examples is related to forensics. The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever. With just one click you have information from email, from the endpoint, from the web. Let's say that tomorrow morning, you have a ransom[ware] attack in your organization and you would like to know from which email it came, or where the customer saved the file, even though the incident didn't occur at the same moment. With SecureX, you have Cisco Threat Response inside. [With] one click, you get all of the flow. That's amazing value. That also releases resources for our customers. The customers don't have to connect many systems and try to register the event on each system, or to go to the SIEM and do a correlation. That's the one-stop shop for the customers, and that's amazing.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've reduced our workload by 20 to 30 percent just from being able to focus on the important things, as this product really does a lot of the grunt work for you."
"The SecureX solution has the best impact for the customer because it has all the visibility of my applications and my users' applications."
"The automation and orchestration tools are the most valuable features."
"It is one of my favorite things that has ever been built."
"SecureX definitely provides us with contextual awareness throughout our security ecosystem, since it allows us to integrate multiple threat intelligence feeds, as well as multiple security appliances and platforms."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"This solution definitely helps us meet our cyber security goals and we haven't had any problems so far."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"This is a good solution that we recommend for customers."
"The solution is reliable in our usage."
"The solution is very easy to use."
"The UBA, User Behavior Analytics, is very good."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"It's really simple and has a flexible interface."
"As a whole, the product is stable...Technical support is very good."
"IBM Resilient is scalable."
 

Cons

"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"They could put in more third-party integrations, but also more playbooks out-of-the-box for automation would be helpful."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"One of the improvements the product needs is more integration with collaboration platforms."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"It is good that it provides information. However, I think that there needs to be more actionable items for us based on the information provided."
"Enhancing automation capabilities could further improve the product."
"Sometimes it's a little slow so that is also something Cisco should check."
"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."
"The integration could be improved so that it is easy to integrate with other solutions."
"The integration could be improved so that it is easy to integrate with other solutions."
"The initial setup is not straightforward or simple. It's quite complex."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The product must provide more integration with other tools."
"This product could be improved with better customization. However, some competitors' solutions contain more integration, support, automation, or flexibility."
 

Pricing and Cost Advice

"For the value you get, the pricing of the solution is excellent."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"It is free. It can't get any better than that."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"It is very expensive."
"There is a license you need to pay for in order to use this product."
"The cost of the product is quite high."
"Pricing for the solution is good, in my opinion."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"We could create unlimited users using the license we had purchased."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
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Top Industries

By visitors reading reviews
Construction Company
11%
Marketing Services Firm
10%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
32%
Construction Company
8%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

Kenna.AppSec, Kenna.VI
No data available
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Golden Living, Health Equity, USA Funds
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